That sucks...In his defense he has been SUPER busy this year with the move and ramped up production. I would try to hit him up during the winter may be able to hook you up when its slower.
Mine are polished and not engraved no big deal they attract so much attention anyway people walk across the parking lot to asj about them!
Having them polished and not engraved is also nice when the get really scratched up you just pull the pins and buff them out and they look brand new again!