Lucifersworld

Does it matter where I buy ? No, what does matter is where I get best value for money. Sometimes it is best service, sometimes it is best price. What does matter how LBS or online retailer cope with their customers wishes. As a customer I want the products available at any time, at any place. Whether it is a pick-up at a place and time of my choice after work or send to my home. Therefor LBS need to share actual stock with a online retailer Online retailers and LBS should start joint ventures: - One online platform (e.g. CRC) to order and leave me the choice of picking it up or send it to my home. If pick up is my choice, the online retailer shows me the LBS where the product is available. The LBS gets The LBS pays a small fee for the services of the online retailer. If "home"is my choice the online retailer sends it straight to my home. - Dense network of LBS with "lockers" where the pick up is possible at any given time, give the customer a code to enter the specific locker. And during opening times inside the store. The online-retailer supports the LBS to invest in lockers and stock-management. If both channels are able to pull this off, you have many happy customers. It is all about logistics.

Why is everybody shocked? Every athlete is just passing by, just like coaches, managers and mechanics etc. Only the teams are the constant factor.