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olstar paulaston's article
Sep 14, 2014 at 13:04
Sep 14, 2014
Wrapping Up the Randoms - Interbike 2014
Surely this one man can't be the answer to all the thousands of disgruntalled BOS owners out there?
Mar 30, 2014 at 17:09
Mar 30, 2014


olstar deityusa's article
Mar 19, 2014 at 10:36
Mar 19, 2014
Video: Deity - Enduro Is Going Downhill
Yeah - Try that in average UK mud conditions!
olstar urteam's article
Jan 27, 2014 at 7:00
Jan 27, 2014
UR Team to Ride BOS Suspension in 2014
@Kustomango - 100% proof and story. Read my post somewhere above. You can't get them serviced at the moment in the UK and BOS themselves do not answer your emails. Both R53 who used to be UK's official distributer / service centre ended their contract because apparently BOS were a nightmare to deal with. Now Surf Sales have just ended their contract apparently due to the same reasons. They did not know how to service my shock properly and actually damaged it, eventually the good guys at J-tech did it for me (they are not an official partner therefor cannot get official parts however they did a really good job). I have written my experience above. I own BOS Idylls and Stoy shock so I know what I'm talking about. Yes they are unbelievably good products, but what use is that when you can't get parts or a service. To make matters worse they won't even tell you what oil to put in so you can't even do an oil change yourself. If they put the same effort into their network for parts and customer service as they do into the actual product, then no doubt they could be the best in the world. But until then...
olstar urteam's article
Jan 26, 2014 at 14:26
Jan 26, 2014
UR Team to Ride BOS Suspension in 2014
Same story here. Hope BOS read all the negative comments and sort out their after sales issues before they do anything else!
olstar urteam's article
Jan 26, 2014 at 14:23
Jan 26, 2014
UR Team to Ride BOS Suspension in 2014
BOS couldn't give a toss about their own customers so don't see why they should bother sponsoring a team!
olstar urteam's article
Jan 26, 2014 at 14:22
Jan 26, 2014
UR Team to Ride BOS Suspension in 2014
And who can blame them!
olstar urteam's article
Jan 26, 2014 at 14:21
Jan 26, 2014
UR Team to Ride BOS Suspension in 2014
Can't get parts in UK so don't see why you think you will be able to! Amazing dampers. The worst after sales service you will EVER come across.
olstar urteam's article
Jan 26, 2014 at 14:15
Jan 26, 2014
UR Team to Ride BOS Suspension in 2014
Fantastic. I wait for posts regarding BOS products so I can air my experience. Great products that come with the most unbelievably appalling and downright terrible after sales customer service. In the UK, do not expect to be able to get parts or a proper service from uk distributer Surf Sales. They put my shock back together wrong, so I had to send to unofficial service by JTech suspension who did a fantastic job but not with official parts. BOS themselves do not care about their customers. They will not reply to your questions. Even though the only reason you are trying to contact them is because you can't get what you need via their service partners. They will not even reply to your BOS distributer, so don't expect them to reply to you. The only people who seem to be bothered about my plight are UK magazine Dirt, who i complained to because they keep putting BOS products in the Dirt 100 with total disregard to after sales service. Be warned, don't say I didn't tell you.
olstar mikelevy's article
Jan 10, 2014 at 9:31
Jan 10, 2014
Pinkbike Poll: Dogs on the Trail?
I agree with @michur. Been riding with my dog for 7 years. No issues. BUT only on trails/singletrack where I'm moving forward non stop. Bike parks and DH areas are a definite no no because a dog just roams around and is easily hit. It also depends on the dog. Personally I have had many more issues with riders and groups of riders than I have ever had with my own dog or any other dog. Ultimately though, the potential for a dog to get seriously injured is always there. My dog ultimately got killed by a truck on the road, but she had 7 awesome years blasting my local trails.
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