Vancouver, British Columbia Reviews
| listing | username | rating | comment | date | |
|---|---|---|---|---|---|
 | the tires that were set up on my bike did not meet my needs and i was asked to pay another $220 to change them after spending many thousands of dollars for the bike not impressive customer service took several emails before i would get an aswer from them | Aug 5, 2021 @ 5:37am Aug 5, 2021 | |||
 | Staff can be rude. Generally unfriendly and unhelpful. Don't bother trying to call them, they'll just push you away | Jul 6, 2021 @ 2:35pm Jul 6, 2021 | |||
| Bicicletta is NOT an LBS (local bike shop) anymore. The problem is they've made this BIG change (no service department) but they don't say that anywhere on their website (unless maybe you drill down into it) or on their marketing emails etc. If you... | Jun 9, 2021 @ 5:36pm Jun 9, 2021 | |||
 | Great online shop. | Jun 2, 2021 @ 11:17am Jun 2, 2021 | |||
| Just terrible. Wish I’d read these reviews earlier. I bought a bike. Then was told on two subsequent occasions it had been sold to someone else. When they finally confirmed it was allocated to me, they tried to hike the price by $800.00. I opted to... | Dec 5, 2020 @ 9:16am Dec 5, 2020 | |||
| If I could give a negative review I would. Never purchase anything online from Bicicletta, unless you want the wrong item. This review is only for their online sales, I have no experience with them in person. I purchased a Tire online, quite easy... | Nov 23, 2020 @ 12:25pm Nov 23, 2020 | |||
 | Amateurs, they bent my Scott Gambler swing arm while changing the bearings. The staff know nothing about bikes. | Nov 1, 2020 @ 4:36pm Nov 1, 2020 | |||
| The best mechanics on the commute route. | Jun 27, 2020 @ 4:34pm Jun 27, 2020 | |||
 | Purchased a Ibis Ripmo AF at the beginning of May 2020. Was advised that it would be arriving within 2 weeks. 2 months later I went to pickup the bike and it was not the one I ordered. They did not bother to contact me and advise me that the primary... | Jun 24, 2020 @ 9:49am Jun 24, 2020 | |||
 | Great shop, went the other day for a bike fit - and also bought several pieces of gear for distance riding that I couldn't find elsewhere. Great staff, just 'switched-on' about bikes. Thanks Graham & Brody | Mar 23, 2019 @ 10:57pm Mar 23, 2019 | |||
 | Took part in the Sacred Rides Treasures of the Himalaya tour in Nepal this past October. Riding was incredible. Some very difficult climbs that brought us up to elevations a high as of 4100 m (14000 ft) but were rewarded with some of the most... | Jan 4, 2019 @ 1:13pm Jan 4, 2019 | |||
 | Super Friendly Staff who know their product !!! | Oct 4, 2018 @ 10:51pm Oct 4, 2018 | |||
 | A friend recommended me this shop. Now is my LBS. The selection in the store is huge and the mechanics and employees are amazing. | Apr 23, 2018 @ 11:58am Apr 23, 2018 | |||
 | West Point have been my go-to bike shop for over ten years now, and for good reason. The customer service is unfailingly 11/10 - they frequently go far above and beyond the call of duty to keep me rolling, or find a creative solution to a bike related... | May 19, 2017 @ 2:02pm May 19, 2017 | |||
 | Steve Sutherland, owner and experienced mechanic, sees no challenge too big. Work is honest, guaranteed, timely and reasonably priced. Bring your bike in for a safety check and tuneup and be ready for the summer! | May 4, 2017 @ 11:20pm May 4, 2017 | |||
| Great bike shop and super helpfull staff | Apr 5, 2017 @ 7:21pm Apr 5, 2017 | |||
 | Of course you can find some things cheaper online, but it's not the same as a Local Bike Shop. Westpoint cycles people in my experience are fun and welcoming, and knock themselves out to order whatever you need if they don't already have it in stock.... | Jan 22, 2017 @ 5:17pm Jan 22, 2017 | |||
 | Been going here for years. Steve is a great mechanic and always willing to help you sort out your bike issues. Honest guy and great service. | Nov 14, 2016 @ 9:09pm Nov 14, 2016 | |||
| Great shop! Great staff! | Jul 27, 2016 @ 6:29pm Jul 27, 2016 | |||
| Seems like you had an odd experience. I enjoy popping in and talking shit with the owner, he has a good knowledge of old bikes. Its an odd shop, but you can definitely get a straight answer. I can't comment on services as I mainly do my own stuff,... | Jul 13, 2016 @ 9:02am Jul 13, 2016 | |||
| Dont go to Ride On Again: What a joke! I waited second in line for almost a half hour to pay for a bike. The woman first in line was waiting for them to put a rattrap on her bike while two guys were working on that (a rat trap should take about 2... | Jul 13, 2016 @ 8:32am Jul 13, 2016 | |||
| Quirky shop with loads of knowledge. Caters to the road/touring/cross crowd, but their mechanics know whats up. I often bring wheels and my SS bike for what have you fixes. Ed is a knowledgeable guy and will help you with a lot of little specifics... | Jul 9, 2016 @ 1:00pm Jul 9, 2016 | |||
 | TL/DR: Paid for riding in Colorado + Utah, didn’t get to ride in Colorado at all and wasn’t even notified about the trip change from the operator. I had signed up for the “Best of Moab and Fruita” trip that was to take place in September/2015... | Feb 17, 2016 @ 9:01am Feb 17, 2016 | |||
| Just got done on the nepal trip. Most definitely trip of a lifetime. Nepal was a fascinating country and culture. the riding was lots of fun. Went in November weather was perfect every day. Guides are fun and knowledgeable. Great food and great... | Dec 7, 2015 @ 1:32pm Dec 7, 2015 | |||
 | I love this shop! Don and Lucy are great and super helpful. Their staff is very knowledgeable and kind. Great prices and big selection of bikes. I will spread the word! Thanks MoreBikes! | May 14, 2015 @ 8:54am May 14, 2015 | |||
| Great Bike Shop!!!!! V | May 4, 2015 @ 5:54pm May 4, 2015 | |||
 | This guys are awesome. Always just pop in for something I "might" need. The store reps always have a good recommendation. An example was when I was looking for brake fluid and they recommended to look into a motorcycle shop for a better, logical,... | Apr 25, 2015 @ 8:40am Apr 25, 2015 | |||
| Love the small town bike shop. Have a friendly family staff, keep enough parts on the shelf to help and are willing to order others if you need it. Also do repair work at the store. They have a good knowledge of the local areas to ride and of various... | Apr 5, 2015 @ 8:47pm Apr 5, 2015 | |||
 | almost anything you need they can get, even if it's not listed on their website. I've had 0 issues, prices are fair, and it's great shopping "local". | Mar 23, 2015 @ 3:34pm Mar 23, 2015 | |||
 | Probably worst bike shop in the town. Everything is like from 10 years ago. S***y, filthy little place. Mechanic doesnt know much about mountain biking, although he knows how to patch a tire. Would not recommend this shop, AT ALL. | Mar 5, 2015 @ 11:26pm Mar 5, 2015 | |||
 | They made me sandwich on an apple fritter, it was a new level. Got my bike fixed while I ate! | May 29, 2014 @ 7:46pm May 29, 2014 | |||
 | Best Sandwiches you'll ever get at a bike shop, also great service. | May 20, 2014 @ 9:08pm May 20, 2014 | |||
| Atomic Bike Shop is located in the heart of Vancouver BC, and has been helping cyclists of all sorts with their bicycles. Steve Sutherland, owner and mechanic, has over 14 years of experience in the bicycle industry and is familiar with any sort of... | May 20, 2014 @ 9:06pm May 20, 2014 | |||
 | Really great guy running this service. It was my first time on Cypress and Alex was more than helpful in showing me where the trail heads were and in recommending trails to suit my skills. Its great to have someone who rides shuttling you as they... | May 19, 2014 @ 10:16pm May 19, 2014 | |||
 | Just bought a Scott Gambler, got a smoking deal, would definitely recommend you check them out. The staff is just excellent! | Mar 22, 2014 @ 8:06pm Mar 22, 2014 | |||
 | Good price .. Wide selection | Feb 9, 2014 @ 3:17pm Feb 9, 2014 | |||
| Stopped by the shop as i was mid ride as i needed some adjustments with my derailleurs...bike tech stepped away from the bike he was working on, threw my bike up on another stand, worked on it for a few minutes and fixed my issue and sent me on my way... | Jan 28, 2014 @ 12:30am Jan 28, 2014 | |||
 | My partner and I went on their Rocky Mountain Singletrack trip in 2012. Fantastic guides, food, and riding! I had dietary restrictions and they were very accommodating. The guides did a skills assessment at the beginning of the trip and did a great... | Jan 24, 2014 @ 7:32am Jan 24, 2014 | |||
 | Did the Rockies Mtb /Yoga trip this summer, very good organisation, amazing guides and a lot a of superb singletrack. Food and lodging were good too. Planning my Peru trip in june with them http://www.sacredrides.com/singletrackrides/peru/incatrail.... | Jan 24, 2014 @ 6:31am Jan 24, 2014 | |||
 | best | Jan 23, 2014 @ 6:19pm Jan 23, 2014 | |||
| Just bought a Taro off dizzy and wouldn't think of going anywhere else…The staff's worked around my budget a number of times to get back riding again and again! | Jan 14, 2014 @ 6:24pm Jan 14, 2014 | |||
 | Great shop in Kitsilano, super friendly, helpful and good products ! | Jan 13, 2014 @ 9:06pm Jan 13, 2014 | |||
| Good staff, good inventory, and good service. kinda pricey but you are in van. | Jan 13, 2014 @ 10:50am Jan 13, 2014 | |||
 | Super friendly and helpful! These guys have helped me out of a number of binds, such as fixing my cross bike overnight before provincials after I smashed it at nationals last year. | Jan 13, 2014 @ 8:58am Jan 13, 2014 | |||
 | great shop very knowledgeable staff,willing to help you no matter what.good selection,good pricing.happy to have met them. | Dec 11, 2013 @ 9:52am Dec 11, 2013 | |||
 | Nice Staff, good Selection. No room for negotiations on prices, which are pretty high compared to other shops. | Dec 11, 2013 @ 9:22am Dec 11, 2013 | |||
| Good Shop in Vancouver for MTB. You can get your stuff for do it yourself maintenance there without having to drive over to North Van. | Dec 11, 2013 @ 9:18am Dec 11, 2013 | |||
 | great shop! friendly staff, but the best part are there prices! | Dec 4, 2013 @ 8:37pm Dec 4, 2013 | |||
 | Great shop, been around a long time. Simon is da man, always willing to help out. | Dec 4, 2013 @ 9:06am Dec 4, 2013 | |||
 | Great shop. Owner is a super nice guy. | Dec 3, 2013 @ 8:57pm Dec 3, 2013 | |||
 | awesome | Nov 29, 2013 @ 11:37am Nov 29, 2013 |
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