I know that it's being premiered at a bunch of places but I haven't seen anything as to when it will be released and shipped to people who have pre-ordered it etc. Can anybody shed some light on this??
my credit card was billed over 6 weeks ago for my HD Blu-Ray copy, and our company credit card was billed over 5 weeks ago for several copies of the SD DVD but we have not received anything from the Pinkbike store
its now showing "in stock" on the PB store
can any PB MODS confirm when we will actually receive the goods we paid for a long time ago
not sure how consumer rights work in North America, but in the EU we should not be charged until the goods are actually despatched (i.e. in stock, and posted)?
I buy large quantities of HD Blu-Ray movies and SD DVD box-sets from several reputable on-line retailers (Amazon, Play.com, etc.), and am never billed until shipping - if I pre-order a title my credit card is not debited until it ships
Am I the only onw that didn't pre ordered one just for the fact that it had not got any information at all? Not even a shipping date? To me that is just bad custumer support and I don't nuy stuff from companies like that.
I have also pre ordered ,,, the fact that they were to ship Oct 18 then cancel and add more premiers is various cities is what pisses me off ,, they got a couple more days with me then I'm canceling they're ass ......... brrrrrraaaapppp !!!
apparently its on a torrent online but i havent checked yet.
if theyre going to give customer support in a standard this low then there's no reason not to download it illegally.
Ye, one of my mates said he might d load it, if he does i will be seriously pissed i spent 20 quid on the DVD plus postage 7 weeks ago and he's going to get it free!
can someone from Pinkbike (moderator?) please give us, the paying customer, a solid idea of when / if we are going to receive our 'paid-for' movies?
of course we understand there have been problems with duplication, but the lack of communication is very unprofessional!
its now November, its been 2 months now since my credit card was billed, and I am getting very close to talking to my credit card company about clawing back a refund as the goods have not been provided in a reasonable time frame