In my last 3 ride logs, the map area is just white. Tried refreshing the app multiple times to have the trail system show up but it’s a no go. I like to scroll thru the maps to see where I have and have not ridden lately. But, it only shows my distance/descends/climb/time but no uploaded map to go along with this info. I have been using a new Garmin Tactix 7 in May and all my rides have linked over correctly except the last 3. I hope there is a way to fix this.
My ride logs are consistently short 2+- miles than my riding buddies, tech support says it's because I have an android phone and that a fix is coming, sounds good but what about all the miles and elevation I am missing?
trailforks not automatically adding in riding location in ridelogs even though it's identifying multiple trails, i have been manually adding for the past month.
I've noticed recently that ride logs are not respecting the privacy zone I've set. I have a 400 metre privacy zone but freshly uploaded ride logs seem to be ignoring it. If I do a [ recalculate stats & trail identification ] on the ride log this fixes it, but I have to do this manually for every new ride log.
The editing function for a ride log is not working properly. In fact I can't even access the drop-down menu, where before I could choose the editing option. And I can't access the ride details like trails, jumps, elevation and grade. It seems that there's a new layout, maybe that's the reason?
//strava auto sync issue something is off with the strava sync. set it initially up as automatic and its connected. realised it yesterday. no sync of strava recording within 16 hrs. waited to sync to trailfork to get my toonie badge.
// manual sync no option to manually initiate a general sync.
// import sync queue issue tried to add now by import.. and its saying now that the last ridelog is hanging in a queue.
// empty synced trail or location list issue also figured that in one of the past ridelogs synced to trailforks it states the number of detected trails, but the list is empty. another one didn't detect the general location
//overall trail rating for the past 2 ridelogs it shows a green overall trail rating while all trails ridden are at least blue. I guess that is based on distance and not on numbers of trails or giving DH rated trails a higher 'weight'?
all of these things I noticed in the past 15 days.
Anyone else having an issue on desktop when looking at a ridelog, the map is blank, none of the buttons or tabs are working? I have tried using different web browsers aswell as sending the ridelog link to a friend and the issue persists. Everything seems to be working fine on the mobile app.
Unable to sync routes, neither my own or public ones I have added to my wishlist. Trails and regions sync fine but routes just spins. I've tried uninstalling and reinstalling but it's doing the same thing.
Anyone else having an issue on desktop when looking at a ridelog, the map is blank, none of the buttons or tabs are working? I have tried using different web browsers aswell as sending the ridelog link to a friend and the issue persists. Everything seems to be working fine on the mobile app.
Yes, same here. Also checked it on several browsers and OS. Some ridelogs from early this year still work. The more recents ones won't.
Anyone else having an issue on desktop when looking at a ridelog, the map is blank, none of the buttons or tabs are working? I have tried using different web browsers aswell as sending the ridelog link to a friend and the issue persists. Everything seems to be working fine on the mobile app.
Yes, same here. Also checked it on several browsers and OS. Some ridelogs from early this year still work. The more recents ones won't.
deleting the ridelogs and reuploading them via gpx file seems to get them to work correctly again
The editing function for a ride log is not working properly. In fact I can't even access the drop-down menu, where before I could choose the editing option. And I can't access the ride details like trails, jumps, elevation and grade. It seems that there's a new layout, maybe that's the reason?
Fixed. There was an issue if your Ridelog had jump data from Garmin
gmcc wrote:
trailforks not automatically adding in riding location in ridelogs even though it's identifying multiple trails, i have been manually adding for the past month.
Fixed
tbrady wrote:
Unable to sync routes, neither my own or public ones I have added to my wishlist. Trails and regions sync fine but routes just spins. I've tried uninstalling and reinstalling but it's doing the same thing.
There seems to have been a bad data migration. Reinstalling the app will fix it. We'll try and fix with the next app update.
aloeveruschka wrote:
//strava auto sync issue something is off with the strava sync. set it initially up as automatic and its connected. realised it yesterday. no sync of strava recording within 16 hrs. waited to sync to trailfork to get my toonie badge.
There is often a large queue of Strava rides to import, we are greatly throttled by Stravas limits. Over weekends the queue builds up to many thousands. It will eventually import. There is almost never a queue with rides recorded from the Trailforks app or synced from Garmin.
I've noticed recently that ride logs are not respecting the privacy zone I've set. I have a 400 metre privacy zone but freshly uploaded ride logs seem to be ignoring it. If I do a [ recalculate stats & trail identification ] on the ride log this fixes it, but I have to do this manually for every new ride log.
Same here. Moreover, hitting [ recalculate stats & trail identification ] fixes the privacy zone for rides, but it does not work for snowshoe/ski/run, etc.