Trailforks.com Bug Reports

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Trailforks.com Bug Reports
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flag canadaka
Mod O+
Posted: Jan 4, 2021 at 12:07 Quote
Canadmos wrote:
canadaka wrote:
Canadmos wrote:
Does the automatic winter map switch feature actually work?

I know of one region, which was set to switch on Nov 17th, but it still defaults to the summer map.

Can you link the region.

Its this one - https://www.trailforks.com/region/jefferson-forest/

I think I set that config a while ago, definitely before the start date.

This one (https://www.trailforks.com/region/york-regional-forest-pefferlaw-tract-43223/) also didn't switch automatically, but I guessed it was because I set the start date to in the past (added the region a few days ago), so I manually flipped it to default to the winter mode. Should it switch, even if the start date was in the past?

Should be fixed now!
flag Canadmos
O+
Posted: Jan 4, 2021 at 12:35 Quote
canadaka wrote:
Canadmos wrote:
canadaka wrote:


Can you link the region.

Its this one - https://www.trailforks.com/region/jefferson-forest/

I think I set that config a while ago, definitely before the start date.

This one (https://www.trailforks.com/region/york-regional-forest-pefferlaw-tract-43223/) also didn't switch automatically, but I guessed it was because I set the start date to in the past (added the region a few days ago), so I manually flipped it to default to the winter mode. Should it switch, even if the start date was in the past?

Should be fixed now!

Thanks! Was it something I did wrong or just a glitch on those areas?
flag andrelaurentmtb
O+
Posted: Jan 5, 2021 at 19:28 Quote
Sent a pm...

Canadmos wrote:
andrelaurentmtb wrote:
aviator99 wrote:
Having difficulty adding a trail to my Trailforks ride log ... on the map data uploaded from Garmin, it's shown as Warbly but isn't included in the list of trails completed. On a different map in Trailforks, the same trail is named as Warbler Track (Spring Mountain). Clicking on edit and searching for trail names, neither of the names is recognized; none of the suggestions is located in Australia.

(Most of the other trails on my route through Spring Mountain were detected automatically)

We are having the same issue is some of the regions here in the Ontario region. So far requests to explain or resolve have gone unanswered/unresolved..

Let us know if & when it is fixed. Taking my $ for Pro version, one would hope they should at least provide funding for a larger dev team & motivation to fix existing issues before developing new ones??

Send me a PM if you have specific trails that are the problem and ride logs that I can look at. Its most likely the accuracy of the trail in TF, which is usually uploaded someone in the community (track is only as accurate as what they uploaded) or sometimes the trail even changes over time.
flag markholloway
Mod O+
Posted: Jan 7, 2021 at 15:06 Quote
andrelaurentmtb wrote:
aviator99 wrote:
Having difficulty adding a trail to my Trailforks ride log ... on the map data uploaded from Garmin, it's shown as Warbly but isn't included in the list of trails completed. On a different map in Trailforks, the same trail is named as Warbler Track (Spring Mountain). Clicking on edit and searching for trail names, neither of the names is recognized; none of the suggestions is located in Australia.

(Most of the other trails on my route through Spring Mountain were detected automatically)

We are having the same issue is some of the regions here in the Ontario region. So far requests to explain or resolve have gone unanswered/unresolved..

Let us know if & when it is fixed. Taking my $ for Pro version, one would hope they should at least provide funding for a larger dev team & motivation to fix existing issues before developing new ones??

What region are you referring to? In the future, it is probably best to email support@trailforks.com this way it comes directly to us.
flag Canadmos
O+
Posted: Jan 8, 2021 at 8:25 Quote
Not really a bug or anything, but when I add a city region manually, the capitalization on the name is changed to lower case.

Pretty minor, but its ticking at my ocd when I see a few cities in all lower case. lol

Examples:
https://www.trailforks.com/region/coboconk-43435/
https://www.trailforks.com/region/kirkfield-43434/

I don't want to edit the name, as when I've done that in the past it has made a mess and created a second area with the same name.
flag dagaus190
O+
Posted: Jan 8, 2021 at 16:15 Quote
I just got an email from Trailforks suggesting that I "Add status/condition reports for trails you rode on your Ride Log from Friday January 8, 2021" with a link to this page to post the ride report:

www.trailforks.com/contribute/ridelogreports/20923399/

However, this is a ride from 1/8/2009, not 1/8/2020.

https://www.strava.com/activities/4588672071
flag canadaka
Mod O+
Posted: Jan 11, 2021 at 10:27 Quote
Canadmos wrote:
Not really a bug or anything, but when I add a city region manually, the capitalization on the name is changed to lower case.

Pretty minor, but its ticking at my ocd when I see a few cities in all lower case. lol

Examples:
https://www.trailforks.com/region/coboconk-43435/
https://www.trailforks.com/region/kirkfield-43434/

I don't want to edit the name, as when I've done that in the past it has made a mess and created a second area with the same name.

I fixed those city titles and added an extra check to uppercast the words
flag trailhunter1
O+
Posted: Jan 19, 2021 at 8:52 Quote
I was wondering why my rides don't show up on my pinkbike profile anymore? Is it a setting I am missing?
flag henrifournier
Posted: Feb 19, 2021 at 10:16 Quote
Trying to export a map as a vector, but even though I'm selecting "planned trails" in the "Trails to include in map export", the planned trail is not showing up in the exported PDF.

The trail is marked as "planned" (checked in Misc). It's also "Hidden: hide gps/location info". Is that why it doesn't show?
flag chloecross
O+
Posted: Feb 22, 2021 at 13:27 Quote
Trying to create a ride plan using the "Draw Route" method today and the map never loads, just an endless spinning wheel. Have tried multiple browsers, same issue in all. Have used this method of route planning many times, seems to be a new issue. Screenshot attached.

photo
flag scottishblack
Posted: Feb 23, 2021 at 0:44 Quote
Every time I submit a trail it unselected things I have selected and changes grading and usage.
Example being.

Red trail
Mountain bike & Ebike
AM and Dh
Biking only usage

Becomes-
Purple trail
Mountain biking
AM and Dh
Multi usage

After editing the grade will change but the usage and bike types keep changing back to original.
flag eoisaacs
Posted: Feb 24, 2021 at 21:50 Quote
The indigenous territory feature using native-land.ca is cool, however for some reason the Karuk ancestral territory is very notably absent from the implementation on trailforks. It would be great to see this fixed.
flag Canadmos
O+
Posted: Mar 1, 2021 at 10:08 Quote
When I use the bulk move trails feature, after doing so there are often some random trails on the riding area page that are from some other part of the world. Any idea why?

For example this area - https://www.trailforks.com/region/george-christie-nature-trails-44464/

This page references trail reports for these two trails. Both of which are on a different continent.
https://www.trailforks.com/trails/heart-attack-65455/
https://www.trailforks.com/trails/wern-s-tight-chute-65454/

It also links photos from those trails to this riding area.
flag Canadmos
O+
Posted: Mar 1, 2021 at 11:31 Quote
Anyone else having trouble with click on trails, on the map?

This is with Chrome and Edge.

When I'm browsing the map and click a trail, the trail popup window doesn't appear.
flag Canadmos
O+
Posted: Mar 1, 2021 at 12:32 Quote
Canadmos wrote:
Anyone else having trouble with click on trails, on the map?

This is with Chrome and Edge.

When I'm browsing the map and click a trail, the trail popup window doesn't appear.

This actually appears to be only the case, if I'm trying to click a trail that isn't multi-use or has the primary activity that my view is currently set to.

 


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