Trailforks.com Bug Reports

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Mod Plus
Posted: Dec 18, 2020 at 7:10 Quote
sMACkaddict wrote:
sMACkaddict wrote:
I have noticed some riding areas don't show up in the ride planner.

example: https://www.trailforks.com/region/pine-hill-park-12112/planner/

is it just for me somehow?

just tried again and it seems like the issue is only when using the Select Trails option, using Draw Route works.

In short, the amount of data on Trailforks has outgrown the current route planner tool and it needs to be blown up and redesigned to accommodate the amount of data. This is a project that is planned to be started in the new year and will require a large amount of time and resources.

As you found out, in the meantime Trevor has added the draw tool that does not work off the current "broken" route planner. So all trails of any activity type can be routed on the map when using the draw tool.

Posted: Dec 30, 2020 at 22:42 Quote
Having difficulty adding a trail to my Trailforks ride log ... on the map data uploaded from Garmin, it's shown as Warbly but isn't included in the list of trails completed. On a different map in Trailforks, the same trail is named as Warbler Track (Spring Mountain). Clicking on edit and searching for trail names, neither of the names is recognized; none of the suggestions is located in Australia.

(Most of the other trails on my route through Spring Mountain were detected automatically)

Posted: Dec 31, 2020 at 20:49 Quote
aviator99 wrote:
Having difficulty adding a trail to my Trailforks ride log ... on the map data uploaded from Garmin, it's shown as Warbly but isn't included in the list of trails completed. On a different map in Trailforks, the same trail is named as Warbler Track (Spring Mountain). Clicking on edit and searching for trail names, neither of the names is recognized; none of the suggestions is located in Australia.

(Most of the other trails on my route through Spring Mountain were detected automatically)

We are having the same issue is some of the regions here in the Ontario region. So far requests to explain or resolve have gone unanswered/unresolved..

Let us know if & when it is fixed. Taking my $ for Pro version, one would hope they should at least provide funding for a larger dev team & motivation to fix existing issues before developing new ones??

Posted: Jan 1, 2021 at 12:22 Quote
andrelaurentmtb wrote:
aviator99 wrote:
Having difficulty adding a trail to my Trailforks ride log ... on the map data uploaded from Garmin, it's shown as Warbly but isn't included in the list of trails completed. On a different map in Trailforks, the same trail is named as Warbler Track (Spring Mountain). Clicking on edit and searching for trail names, neither of the names is recognized; none of the suggestions is located in Australia.

(Most of the other trails on my route through Spring Mountain were detected automatically)

We are having the same issue is some of the regions here in the Ontario region. So far requests to explain or resolve have gone unanswered/unresolved..

Let us know if & when it is fixed. Taking my $ for Pro version, one would hope they should at least provide funding for a larger dev team & motivation to fix existing issues before developing new ones??

Send me a PM if you have specific trails that are the problem and ride logs that I can look at. Its most likely the accuracy of the trail in TF, which is usually uploaded someone in the community (track is only as accurate as what they uploaded) or sometimes the trail even changes over time.

Posted: Jan 4, 2021 at 10:42 Quote
Does the automatic winter map switch feature actually work?

I know of one region, which was set to switch on Nov 17th, but it still defaults to the summer map.

Mod Plus
Posted: Jan 4, 2021 at 10:54 Quote
Canadmos wrote:
Does the automatic winter map switch feature actually work?

I know of one region, which was set to switch on Nov 17th, but it still defaults to the summer map.

Can you link the region.

Posted: Jan 4, 2021 at 11:02 Quote
canadaka wrote:
Canadmos wrote:
Does the automatic winter map switch feature actually work?

I know of one region, which was set to switch on Nov 17th, but it still defaults to the summer map.

Can you link the region.

Its this one - https://www.trailforks.com/region/jefferson-forest/

I think I set that config a while ago, definitely before the start date.

This one (https://www.trailforks.com/region/york-regional-forest-pefferlaw-tract-43223/) also didn't switch automatically, but I guessed it was because I set the start date to in the past (added the region a few days ago), so I manually flipped it to default to the winter mode. Should it switch, even if the start date was in the past?

Mod Plus
Posted: Jan 4, 2021 at 12:07 Quote
Canadmos wrote:
canadaka wrote:
Canadmos wrote:
Does the automatic winter map switch feature actually work?

I know of one region, which was set to switch on Nov 17th, but it still defaults to the summer map.

Can you link the region.

Its this one - https://www.trailforks.com/region/jefferson-forest/

I think I set that config a while ago, definitely before the start date.

This one (https://www.trailforks.com/region/york-regional-forest-pefferlaw-tract-43223/) also didn't switch automatically, but I guessed it was because I set the start date to in the past (added the region a few days ago), so I manually flipped it to default to the winter mode. Should it switch, even if the start date was in the past?

Should be fixed now!

Posted: Jan 4, 2021 at 12:35 Quote
canadaka wrote:
Canadmos wrote:
canadaka wrote:


Can you link the region.

Its this one - https://www.trailforks.com/region/jefferson-forest/

I think I set that config a while ago, definitely before the start date.

This one (https://www.trailforks.com/region/york-regional-forest-pefferlaw-tract-43223/) also didn't switch automatically, but I guessed it was because I set the start date to in the past (added the region a few days ago), so I manually flipped it to default to the winter mode. Should it switch, even if the start date was in the past?

Should be fixed now!

Thanks! Was it something I did wrong or just a glitch on those areas?

Posted: Jan 5, 2021 at 19:28 Quote
Sent a pm...

Canadmos wrote:
andrelaurentmtb wrote:
aviator99 wrote:
Having difficulty adding a trail to my Trailforks ride log ... on the map data uploaded from Garmin, it's shown as Warbly but isn't included in the list of trails completed. On a different map in Trailforks, the same trail is named as Warbler Track (Spring Mountain). Clicking on edit and searching for trail names, neither of the names is recognized; none of the suggestions is located in Australia.

(Most of the other trails on my route through Spring Mountain were detected automatically)

We are having the same issue is some of the regions here in the Ontario region. So far requests to explain or resolve have gone unanswered/unresolved..

Let us know if & when it is fixed. Taking my $ for Pro version, one would hope they should at least provide funding for a larger dev team & motivation to fix existing issues before developing new ones??

Send me a PM if you have specific trails that are the problem and ride logs that I can look at. Its most likely the accuracy of the trail in TF, which is usually uploaded someone in the community (track is only as accurate as what they uploaded) or sometimes the trail even changes over time.

Mod Plus
Posted: Jan 7, 2021 at 15:06 Quote
andrelaurentmtb wrote:
aviator99 wrote:
Having difficulty adding a trail to my Trailforks ride log ... on the map data uploaded from Garmin, it's shown as Warbly but isn't included in the list of trails completed. On a different map in Trailforks, the same trail is named as Warbler Track (Spring Mountain). Clicking on edit and searching for trail names, neither of the names is recognized; none of the suggestions is located in Australia.

(Most of the other trails on my route through Spring Mountain were detected automatically)

We are having the same issue is some of the regions here in the Ontario region. So far requests to explain or resolve have gone unanswered/unresolved..

Let us know if & when it is fixed. Taking my $ for Pro version, one would hope they should at least provide funding for a larger dev team & motivation to fix existing issues before developing new ones??

What region are you referring to? In the future, it is probably best to email support@trailforks.com this way it comes directly to us.

Posted: Jan 8, 2021 at 8:25 Quote
Not really a bug or anything, but when I add a city region manually, the capitalization on the name is changed to lower case.

Pretty minor, but its ticking at my ocd when I see a few cities in all lower case. lol

Examples:
https://www.trailforks.com/region/coboconk-43435/
https://www.trailforks.com/region/kirkfield-43434/

I don't want to edit the name, as when I've done that in the past it has made a mess and created a second area with the same name.

Posted: Jan 8, 2021 at 16:15 Quote
I just got an email from Trailforks suggesting that I "Add status/condition reports for trails you rode on your Ride Log from Friday January 8, 2021" with a link to this page to post the ride report:

www.trailforks.com/contribute/ridelogreports/20923399/

However, this is a ride from 1/8/2009, not 1/8/2020.

https://www.strava.com/activities/4588672071

Mod Plus
Posted: Jan 11, 2021 at 10:27 Quote
Canadmos wrote:
Not really a bug or anything, but when I add a city region manually, the capitalization on the name is changed to lower case.

Pretty minor, but its ticking at my ocd when I see a few cities in all lower case. lol

Examples:
https://www.trailforks.com/region/coboconk-43435/
https://www.trailforks.com/region/kirkfield-43434/

I don't want to edit the name, as when I've done that in the past it has made a mess and created a second area with the same name.

I fixed those city titles and added an extra check to uppercast the words

Posted: 2 days ago Quote
I was wondering why my rides don't show up on my pinkbike profile anymore? Is it a setting I am missing?

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