Trailforks.com Bug Reports

Author	Message

markholloway

Mod Plus

Posted: Dec 18, 2020 at 7:10

Quote

sMACkaddict wrote:

I have noticed some riding areas don't show up in the ride planner.

example: https://www.trailforks.com/region/pine-hill-park-12112/planner/

is it just for me somehow?

just tried again and it seems like the issue is only when using the Select Trails option, using Draw Route works.

In short, the amount of data on Trailforks has outgrown the current route planner tool and it needs to be blown up and redesigned to accommodate the amount of data. This is a project that is planned to be started in the new year and will require a large amount of time and resources.

As you found out, in the meantime Trevor has added the draw tool that does not work off the current "broken" route planner. So all trails of any activity type can be routed on the map when using the draw tool.

aviator99

Posted: Dec 30, 2020 at 22:42

Quote

Having difficulty adding a trail to my Trailforks ride log ... on the map data uploaded from Garmin, it's shown as Warbly but isn't included in the list of trails completed. On a different map in Trailforks, the same trail is named as Warbler Track (Spring Mountain). Clicking on edit and searching for trail names, neither of the names is recognized; none of the suggestions is located in Australia.

(Most of the other trails on my route through Spring Mountain were detected automatically)

andrelaurentmtb

Posted: Dec 31, 2020 at 20:49

Quote

aviator99 wrote:

We are having the same issue is some of the regions here in the Ontario region. So far requests to explain or resolve have gone unanswered/unresolved..

Let us know if & when it is fixed. Taking my $ for Pro version, one would hope they should at least provide funding for a larger dev team & motivation to fix existing issues before developing new ones??

Canadmos

Posted: Jan 1, 2021 at 12:22

Quote

andrelaurentmtb wrote:

aviator99 wrote:

Send me a PM if you have specific trails that are the problem and ride logs that I can look at. Its most likely the accuracy of the trail in TF, which is usually uploaded someone in the community (track is only as accurate as what they uploaded) or sometimes the trail even changes over time.

Canadmos

Posted: Jan 4, 2021 at 10:42	Quote
Does the automatic winter map switch feature actually work? I know of one region, which was set to switch on Nov 17th, but it still defaults to the summer map.

canadaka

Mod Plus

Posted: Jan 4, 2021 at 10:54

Quote

Canadmos wrote:

Does the automatic winter map switch feature actually work?

I know of one region, which was set to switch on Nov 17th, but it still defaults to the summer map.

Can you link the region.

Canadmos

Posted: Jan 4, 2021 at 11:02

Quote

canadaka wrote:

Canadmos wrote:

Does the automatic winter map switch feature actually work?

I know of one region, which was set to switch on Nov 17th, but it still defaults to the summer map.

Can you link the region.

Its this one - https://www.trailforks.com/region/jefferson-forest/

I think I set that config a while ago, definitely before the start date.

This one (https://www.trailforks.com/region/york-regional-forest-pefferlaw-tract-43223/) also didn't switch automatically, but I guessed it was because I set the start date to in the past (added the region a few days ago), so I manually flipped it to default to the winter mode. Should it switch, even if the start date was in the past?

canadaka

Mod Plus

Posted: Jan 4, 2021 at 12:07

Quote

Canadmos wrote:

canadaka wrote:

Canadmos wrote:

Does the automatic winter map switch feature actually work?

I know of one region, which was set to switch on Nov 17th, but it still defaults to the summer map.

Can you link the region.

Should be fixed now!

Canadmos

Posted: Jan 4, 2021 at 12:35

Quote

canadaka wrote:

Canadmos wrote:

canadaka wrote:

Can you link the region.

Should be fixed now!

Thanks! Was it something I did wrong or just a glitch on those areas?

andrelaurentmtb

Posted: Jan 5, 2021 at 19:28

Quote

Sent a pm...

Canadmos wrote:

andrelaurentmtb wrote:

aviator99 wrote:

markholloway

Mod Plus

Posted: Jan 7, 2021 at 15:06

Quote

andrelaurentmtb wrote:

aviator99 wrote:

What region are you referring to? In the future, it is probably best to email support@trailforks.com this way it comes directly to us.

Canadmos

Posted: Jan 8, 2021 at 8:25

Quote

Not really a bug or anything, but when I add a city region manually, the capitalization on the name is changed to lower case.

Pretty minor, but its ticking at my ocd when I see a few cities in all lower case.

Examples:
https://www.trailforks.com/region/coboconk-43435/
https://www.trailforks.com/region/kirkfield-43434/

I don't want to edit the name, as when I've done that in the past it has made a mess and created a second area with the same name.

dagaus190

Posted: Jan 8, 2021 at 16:15	Quote
I just got an email from Trailforks suggesting that I "Add status/condition reports for trails you rode on your Ride Log from Friday January 8, 2021" with a link to this page to post the ride report: www.trailforks.com/contribute/ridelogreports/20923399/ However, this is a ride from 1/8/2009, not 1/8/2020. https://www.strava.com/activities/4588672071

canadaka

Mod Plus

Posted: Jan 11, 2021 at 10:27

Quote

Canadmos wrote:

I fixed those city titles and added an extra check to uppercast the words

trailhunter1

Posted: 2 days ago	Quote
I was wondering why my rides don't show up on my pinkbike profile anymore? Is it a setting I am missing?

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