Trailforks.com Bug Reports

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Trailforks.com Bug Reports
Author Message
Mod Plus
Posted: Mar 6, 2021 at 10:20 Quote
We have having server issues this morning! Working to fix it asap.

Posted: Mar 6, 2021 at 20:13 Quote
i'm trying to update to pro and it either gives me a server error message or a "processing..." Confused

Mod Plus
Posted: Mar 7, 2021 at 9:38 Quote
roriv wrote:
i'm trying to update to pro and it either gives me a server error message or a "processing..." Confused

I assume this is on your phone. You can easily signup for Pro on the website. https://www.trailforks.com/pro/
But if you want to help me debug the issue on your phone, which could help others, contact trevor@pinkbike.com

Posted: Mar 9, 2021 at 6:25 Quote
Canadmos wrote:
canadaka wrote:
Canadmos wrote:


Yes there is a trail merge feature. Just make sure the directions on the two segments match up...

Only users with "edit" permission in a region can use the merge tool. It's in the admin page for a region. You may have to message whom ever is an admin in the region.

Ah true, my bad.

I am the region Admin so this was most helpful. THANKS!

Posted: Mar 13, 2021 at 14:55 Quote
Since some weeks ago I can't create a ride plan or a route from a GPX. When I try to upload a GPX it says me that "problem uploading file to database" in red, nothing more. I tried with many different GPX.

Mod Plus
Posted: Mar 16, 2021 at 22:45 Quote
Dimass wrote:
Since some weeks ago I can't create a ride plan or a route from a GPX. When I try to upload a GPX it says me that "problem uploading file to database" in red, nothing more. I tried with many different GPX.

The route planner is under re-construction. Hopefully the new version is online in less than a week!

Posted: Mar 16, 2021 at 23:12 Quote
Trev's the man! Big Grin \m/

Posted: Mar 18, 2021 at 18:35 Quote
canadaka wrote:
The route planner is under re-construction. Hopefully the new version is online in less than a week!

Ah, is this why I'm not able to access any of the Route Planner tools and export the routes? http://prntscr.com/10phnpd

Posted: Mar 28, 2021 at 23:31 Quote
canadaka wrote:
The route planner is under re-construction. Hopefully the new version is online in less than a week!

Will this be announced at Pinkbike news? I am looking forward to seeing it ????

Posted: Mar 30, 2021 at 18:47 Quote
Recently bought a cheap android phone to use as a display for trailforks.
Alcatel 4034G, android 6.0, kernal 3.18.19, updated webplay
Trailforks crashes every time I try to download my region (Australia) before it gets to the Syncing stage.
I've put in an 8 GB SD, and moved trailforks to that, no difference.
I accidentally downloaded the Andora Region by a mis-click. (since removed) So it's probably something to do with memory allocation, as the Australia region is pretty huge.

Posted: Mar 31, 2021 at 11:21 Quote
On the regions statistics page https://www.trailforks.com/region/heidelberg/ridelogstats/ my user shows up under its old name "hcrohland". If you click the link it shows a " user does not exist " message

Posted: Apr 1, 2021 at 2:08 Quote
Hello, on my last two rides I achieved some PRs that won't show in the trails' leaderboards.
Trails are: Fosso dello sbirro, Madball, Seradino (Italy).
Ridelogs are public, and were recorded with my brand new cell phone (Ulefone Armor X5 running Android 10).
Previous phone gave me zero issues.
Thanks

Posted: Apr 1, 2021 at 8:48 Quote
canadaka wrote:
Canadmos wrote:
canadaka wrote:


Can you link the region.

Its this one - https://www.trailforks.com/region/jefferson-forest/

I think I set that config a while ago, definitely before the start date.

This one (https://www.trailforks.com/region/york-regional-forest-pefferlaw-tract-43223/) also didn't switch automatically, but I guessed it was because I set the start date to in the past (added the region a few days ago), so I manually flipped it to default to the winter mode. Should it switch, even if the start date was in the past?

Should be fixed now!

Can you take a look again? The regions noted below are still defaulting to the winter map mode, even though the end date has passed:

https://www.trailforks.com/region/oak-ridges-corridor-13313/
https://www.trailforks.com/region/jefferson-forest/
https://www.trailforks.com/region/york-regional-forest-pefferlaw-tract-43223

Thanks!

Mod Plus
Posted: Apr 5, 2021 at 19:19 Quote
Canadmos wrote:
canadaka wrote:
Canadmos wrote:


Its this one - https://www.trailforks.com/region/jefferson-forest/

I think I set that config a while ago, definitely before the start date.

This one (https://www.trailforks.com/region/york-regional-forest-pefferlaw-tract-43223/) also didn't switch automatically, but I guessed it was because I set the start date to in the past (added the region a few days ago), so I manually flipped it to default to the winter mode. Should it switch, even if the start date was in the past?

Should be fixed now!

Can you take a look again? The regions noted below are still defaulting to the winter map mode, even though the end date has passed:

https://www.trailforks.com/region/oak-ridges-corridor-13313/
https://www.trailforks.com/region/jefferson-forest/
https://www.trailforks.com/region/york-regional-forest-pefferlaw-tract-43223

Thanks!

Should be better now.

Mod Plus
Posted: Apr 5, 2021 at 19:20 Quote
Ducklets wrote:
Recently bought a cheap android phone to use as a display for trailforks.
Alcatel 4034G, android 6.0, kernal 3.18.19, updated webplay
Trailforks crashes every time I try to download my region (Australia) before it gets to the Syncing stage.
I've put in an 8 GB SD, and moved trailforks to that, no difference.
I accidentally downloaded the Andora Region by a mis-click. (since removed) So it's probably something to do with memory allocation, as the Australia region is pretty huge.

I've tweaked region downloads a bit, might be faster to download and let you do so on an older device.


 
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