Commencal Meta AM V4 - anyone test ride it already?

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Commencal Meta AM V4 - anyone test ride it already?
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Posted: Apr 16, 2016 at 1:32 Quote
I'm 6'3" and riding the XL, I really like the stretched out riding position, I tried a 35mm stem but went back to the 50mm as I preferred it for climbing and didn't really notice any difference on the descents.

Posted: Apr 19, 2016 at 17:50 Quote
How hard is taking apart the meta am v4? looking to possibly fill up all the the bearings with grease and torque everything to spec. Any tips or comments on this?

Posted: Apr 21, 2016 at 2:52 Quote
ctmtb98 wrote:
How hard is taking apart the meta am v4? looking to possibly fill up all the the bearings with grease and torque everything to spec. Any tips or comments on this?

In my opinion its not too hard to do on the AM V4, awkward but easy enough, if anyone has just brought one my tip would be take it apart and re-grease after your first proper ride, i didnt do this and my bearings was shot in two rides

Also the dreaded rear hub bearings, again easy to do but the stuff commencal seem to use is not very good with water

Posted: Apr 21, 2016 at 4:38 Quote
waller11 wrote:
ctmtb98 wrote:
How hard is taking apart the meta am v4? looking to possibly fill up all the the bearings with grease and torque everything to spec. Any tips or comments on this?

In my opinion its not too hard to do on the AM V4, awkward but easy enough, if anyone has just brought one my tip would be take it apart and re-grease after your first proper ride, i didnt do this and my bearings was shot in two rides

Also the dreaded rear hub bearings, again easy to do but the stuff commencal seem to use is not very good with water

Good to know, thanks

Posted: Apr 29, 2016 at 14:03 Quote
Hi,
I have just ordered v4 am.
Im just wondering how the bike handles in terms of pop and playufulness. Is it easy to lift the front end and manual, does it bunny hop relatively easily. Just wondering as the chain stays are longer than any other bike ive ridden.
Cheers for any replies.

Posted: Apr 29, 2016 at 14:09 Quote
Arod1 wrote:
Hi,
I have just ordered v4 am.
Im just wondering how the bike handles in terms of pop and playufulness. Is it easy to lift the front end and manual, does it bunny hop relatively easily. Just wondering as the chain stays are longer than any other bike ive ridden.
Cheers for any replies.

Super playful, being longer its harder to pull up for a manual but once it's up it's stable.

Posted: Apr 29, 2016 at 14:45 Quote
Ahhh okay so just harder o pop the front end up. Hope I'll enjoy riding it still

Posted: Apr 30, 2016 at 1:48 Quote
Arod1 wrote:
Ahhh okay so just harder o pop the front end up. Hope I'll enjoy riding it still
The chainstays are just a bit longer than on many of todays Enduro Bikes. IMO this gives the bike a very balanced and stable feel and it also glues the front wheel to the ground uphill. You just have to put a little more effort in your manuals, but its still easy, if youre doing it right.
But there are definetely bikes out there, that feel snappier in that regard, for example i've ridden a Kona Process in comparison.

Posted: May 19, 2016 at 15:24 Quote
Maybe rose tinted specs but a Blur 4X with 140 Fox36's was my best

Posted: May 20, 2016 at 5:03 Quote
I used to love commencal, ridden one for years then I brought a new one

Before I even got to ride it the suspension pivot bolt ceased. It was put in and taken out twice both times with a torque wrench. Its alright I thought commencal are a great company they’ll help. They supplied the frame shock and bushings they’ll know what to do, ill even sent a video showing the problem

The first email sent on the 17th of april they replied
Thank you for contacting us,

It is necessary right to draw the screw to withdraw it is normal that it does not leave more place,
Have a good day,

Thanks
They followed this up with a video of someone taking a bolt out. I’m not sure how piss taking works in Andora but Im sure this is pretty close.

I took Seventeen emails of back and forth and numerous videos , finally with me having to use a hammer and screwdriver at commencals suggestion to have a go at moving it. It didn’t work and commencal finally agreed there might be a problem with , and again Ill mention, the brand new unridden frame, shock, and bushings. and eventually agreed to take it back to solve the problem.

It was shipped on the 19th of April and arrived back on the 13th of may. Finally I could build my bike again and ride it? No. First it looks like the bold was taken out with a lump hammer and a kitchen knife. There are deep gouges all around the shock bolt mount. Great just what everyone wants that on there new frame.

The bushings are the same ones which gives me no confidence, as there’s a strong possibility that was the problem last time especially as commencal stated “The screw must block in the bushing not in the frame” in one of there emails

To top it all off THERE IS NO MOUNTING BOLT IN THE BOX. In fact it doesn’t even look like anyone has tried to fit a new one. I presumed as through seventeen emails commencal were convinced this was impossible or as they said” is difficult that it is a problem of manufacture” that someone would look at it, probably replace the suspect parts try a new bolt and bushings and send it back.


Instead what I got was the bolt gouged out, and then everything thrown the frame back in a box and sent back incomplete

I’ve then sent another five emails chasing the bolt. I was promised it last week then this week by Tuesday/ Wednesday. I asked them if they could courier it to me. Probably the least they could do, but recived just another empty promise. So a furyher two days later its still not here. I’m supposed to be in Germany riding but thanks to there level of customer care I have no bike. Theve now stopped replying to emails

They have not taken this seriously from the start. Even when they have had the frame back with them. It does not appear anyone has cared what the problem is or done anything other than shrug .

So that’s commencal. I know theve made great bikes, I’ve ridden them, i would have loved to have ridden one again. but hope you get lucky because if you don’t this is how they will treat you. i wouldnt rely on the five year warrenty and i wouldny rely on there customer service its a joke.

I can only suggest you don’t by one.

Posted: May 20, 2016 at 7:26 Quote
The bikes are great when they work, but dealing with their customer service makes you want to strangle your computer. Responses days apart that talk in circles as if you're an ignorant child. My experience is to role play being an unyielding a*shole, even if it's not generally in your nature. Share your negative experience on their Facebook, troll comment strings any time one of their bikes is reviewed on a website. It took some persistence but they eventually listened to me regarding their faulty hubs. Good luck

Posted: May 20, 2016 at 9:46 Quote
Haha thanks for the words. I've just started doing that. I'm going to start a commencal warranty/ customer service thread. I fully intend to publish the full 36 email back and forth. I've actually just got an email back from them showing theve called a courier today to deliver the bolt despite receving numerous emails from them promising it would have arrived at the start of this week.

Posted: May 21, 2016 at 3:28 Quote
please share https://www.pinkbike.com/forum/listcomments/?threadid=189380

Posted: May 21, 2016 at 3:31 Quote
please take the time to share and maybe who knows someone may start listening
https://www.pinkbike.com/forum/listcomments/?threadid=189380

Posted: Jun 11, 2016 at 10:47 Quote
My meta AM red gets here monday, so stoked!

Gonna be riding it as is for a bit, but I'm really considering getting a 1 degree angleset to bring it to a 65 degree headangle. Has anyone here experimented with this? From looking at the geometry online I feel like the extra degree will make it that much more of a savage on the downhills but without riding it its really hard to say.


 
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