I bought a Nerve last year and customer service was fine. Long lead time waiting for the bike but they told me that before I bought it. There was a slight defect in the finish on the frame and they offered me a replacement or a partial refund if I didn't want the hassle of sending it to Germany. All my enquiries were handled by the UK service team so I always got quick replies ect.
Hi guys are any of you looking to buy a canyon strive cf9 Team I have a brand new 2016 team been built by my professionall macanic ready to race enduro , with in vis frame protection and new muddy nuts fitted , Un ridden brand new, I've got to have an op on my foot so il be out for 3 months you can can me on 07468454760 The bike is stunning.