Strava stopped auto-importing?

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Strava stopped auto-importing?
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Posted: Feb 13, 2017 at 3:41 Quote
Hi,

up until a few weeks ago my strava was auto-importing great.. usually within a few hours of it being on strava.

the last few times i've manually imported however the last ride I did was on 10th Feb, and its now 13th Feb

Is there a problem?

Thanks

Posted: Feb 13, 2017 at 11:10 Quote
and then it magically worked after posting this?

Mod O+ FL
Posted: Feb 14, 2017 at 15:15 Quote
There may be an issue with the Strava push API, if it fails, we fall back on checking your account once a day for any new activities. Investigating now.

Mod O+ FL
Posted: Feb 14, 2017 at 15:30 Quote
Issue seemed to be related to us switched Trailforks over to HTTPS a few weeks ago. Should be fixed now.

Posted: Feb 20, 2017 at 12:11 Quote
awesome.. will check after my next ride

Posted: Mar 6, 2017 at 7:16 Quote
it's worked the last two weeks fine again Smile

Posted: Mar 13, 2017 at 14:29 Quote
Still not working for my strava sync. 3 from this weekend, not showing, and oddly, 1 out of 4 from a week in Feb doesn't show on TF.

Mod O+ FL
Posted: Mar 14, 2017 at 23:01 Quote
ACree wrote:
Still not working for my strava sync. 3 from this weekend, not showing, and oddly, 1 out of 4 from a week in Feb doesn't show on TF.

Looking into it now, added some debugging to monitor. I can see in our logs that your activities were added to the import queue but failed 3 times. Not sure why at this point.

Posted: Apr 7, 2017 at 11:10 Quote
up until a few weeks ago my strava was auto-importing great...now its not??? need help to sold problem. tks

Mod O+ FL
Posted: Apr 7, 2017 at 13:31 Quote
Gus wrote:
up until a few weeks ago my strava was auto-importing great...now its not??? need help to sold problem. tks

Your Strava profile shows 0 rides for 2017? You sure you have the correct Strava account connected?

Also Trailforks only imports Strava activities are meet the following criteria.

Activity Type is "Ride"
Activity is public on your Strava
Activity is NOT marked as a commute
Activity is NOT marked as a trainer

Posted: Apr 21, 2017 at 12:39 Quote
Same thing here. Last Strava ride has been stuck in the sync queue, If I try to manually import from Strava it shows as no rides to import.

O+
Posted: Apr 21, 2017 at 17:43 Quote
I too have a strava ride in the "queue". I also tried to import a gpx file and it failed as well.

Posted: Apr 21, 2017 at 18:59 Quote
Mine came through now.

Mod O+ FL
Posted: Apr 27, 2017 at 12:15 Quote
we had a bug that was stopping the queue from processing, so there was over 5,000 and growing stuck. All running smooth now.

Posted: Mar 15, 2018 at 10:07 Quote
Auto-import from Strava didn't record my last mountain bike ride... it also happened to be my first ride recorded with my Lezyne GPS device which auto updates Strava... but then it seems Strava didn't update Trailforks? I had to go in and manually force it to update.

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