Got a 2017 fuel with the re:Activ shock. Anyways the shock makes a weird knocking sound when I'm riding over small chattery bumps. It's Been sent to fox once already and still makes the sound after it was worked on under warranty.
Anyways just seeing if anyone else is dealing with these same issues or if I just seem to have the lemon of all lemons.
I have a shock off of a 2015 that also makes a knocking noise in descend mode. Doesn't seem to make the noise in trail or climb. Glad to hear they can resolve this, it is very annoying!
Have one on my 2015 Remedy, been rebuilt 3 times and the knock never went away. After talking to fox, they said that its just the Re:Active damper opening and closing.
Have one on my 2015 Remedy, been rebuilt 3 times and the knock never went away. After talking to fox, they said that its just the Re:Active damper opening and closing.
Yeah they tried that one on me but when I showed em a new RS reactive monarch not doing it they didnt have much to say. Last I heard from fox now is that they are ordering some kind fs special internal build kit for my damper...
Hi, did Fox/trek fix this issue? Got the same on a 2017 model
Never got it fixed. Was so f*cking tired of getting the runaround by fox and trek. What didnt help either was at the time there were zero warrenty parts for it to get fixed as well.
I ended up purchasing a new RockShox Deluxe for the bike and never looked back. Even without ReActiv the shock is just a much better performer and descents.
But I will say, you should be able to warrenty the shock through fox now. I know for a fact the parts are in stock to fix these issues.