Trailforks trails disappear

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Trailforks trails disappear
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Posted: Jan 15, 2018 at 4:52 Quote
I am trying to use Trailforks. I see trails when I zoom waY out on the map. As soon as I zoom in a little the trail disappears. I can still see a trail name but no trail.

Went into settings but could not find anything to fix.

Hmm don't think trailforks will be much use.
;(

Is this normal

Mod Plus
Posted: Jan 29, 2018 at 11:30 Quote
Are you talking about the website or mobile app?

In the app you need to download the region to see the trails. But it should show a red banner in the middle of the screen if you don't have the region your zomed in on downloaded.

Posted: Apr 13, 2018 at 18:28 Quote
I have the same problem but only for a few trails.

Posted: Aug 6, 2018 at 0:27 Quote
I have the same issue, both on the website and on the mobile app (iphone). When zoomed out trails are visible but with thinner lines than normal. It is not possible to click on the trails to see more information. When zooming in the trails disappear, only the names of the trails remain. Could this be hidden trails?

Mod Plus
Posted: Aug 6, 2018 at 4:59 Quote
JonasM wrote:
I have the same issue, both on the website and on the mobile app (iphone). When zoomed out trails are visible but with thinner lines than normal. It is not possible to click on the trails to see more information. When zooming in the trails disappear, only the names of the trails remain. Could this be hidden trails?

Can you give use a couple of the trail names you are seeing?

Posted: Aug 14, 2018 at 10:32 Quote
This happened to me using the mobile app this weekend for a trail called Vitamin B in Buena Vista, CO. I just verified the same issues on the web site. Maybe the trail is marked hidden or unsanctioned or something and that's why? I notice in my home area, trails that were added and then later marked as hidden still show up when zoomed out, but when you zoom in they go away. Maybe this is the same issue?

Posted: Sep 20, 2018 at 6:24 Quote
Also having this issue with a set of trails in Perth, AU. Mobile and web, zoom out and you can see the trails, zoom in and they disappear Any progression on this?

Mod Plus
Posted: Sep 20, 2018 at 10:58 Quote
All these issues are because the trails have been removed from the public map, been made "hidden". I don't know the reasons why, that's upto the local trail organizations.

The map tiles which show the trails at a very far zoom and the labels, take awhile to update and be purged from the cache.

You can try contacting the local trail association or any users listed as a local admin or in a local admin group. I can't keep track of the local trail politics around the world!

As far as the Vitamin B trail, there is a note about it "Trail approval pending, in process w/ BLM/USFS."

Posted: Sep 22, 2018 at 1:21 Quote
xerxies wrote:
Also having this issue with a set of trails in Perth, AU. Mobile and web, zoom out and you can see the trails, zoom in and they disappear Any progression on this?

Hey mate I was having the same problem, I deleted the app and redownloaded it again and it seems to be working fine again.
Give that a go.

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