The YT shipping and waiting discussion thread

PB Forum :: All Mountain, Enduro & Cross-Country

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Author	Message

nabooska

O+

Posted: May 10, 2018 at 10:51	Quote
Just received my tracking info, boys. Stoked. My order in the customer dashboard is still showing as not processed, however.

Jibbaman28

O+

Posted: May 10, 2018 at 10:57

Quote

nabooska wrote:

Jibbaman28 wrote:

I've had my bike a month now and it still says my order hasn't been processed on the YT page

Did you receive a shipping notification email?

yeah, one from YT and from FedEX before it shipped

Erotomania

Posted: May 10, 2018 at 11:01	Quote
Got my tracking as well. The wait sucks, but hopefully in a week I’ll forget all about it.

cupophil

Posted: May 18, 2018 at 5:40	Quote
2 days past original estimated shipping date. Beginning of June now Elliot says...for now.

watch123

Posted: May 30, 2018 at 16:27	Quote
I got another update to the Canadian Capra AL 27 orders. They are stuck in customs in Vancouver, then 4-5 days to Kelowna (I assume? Probably only takes 1 day to truck them over there, I assume the 4-5 was for customs), then into your hands.

Justmur

Posted: Jun 13, 2018 at 13:31	Quote
Hey the other day it said jeffsy 27cf pro race was available in sept, then couple hours later it said in stock so I ordered then 10 minutes later it was back to available in September. Has this happened to anyone else think I will need to wait until September? Order says it has not processed on website.

cupophil

Posted: Jun 13, 2018 at 15:32

Quote

Justmur wrote:

Hey the other day it said jeffsy 27cf pro race was available in sept, then couple hours later it said in stock so I ordered then 10 minutes later it was back to available in September. Has this happened to anyone else think I will need to wait until September? Order says it has not processed on website.

It will have the date on your order. If you managed to order it while it’s still available in your YT account it will show your order and availability/shipping date if it has the date of the day you ordered Then you’ll receive a order confirmation email and hopefully shortly thereafter a delivery order email with a like to the shipping company(FedEx in the USA DHLin Europe).

watch123

Posted: Jun 13, 2018 at 16:01

Quote

coaster156 wrote:

I got another update to the Canadian Capra AL 27 orders. They are stuck in customs in Vancouver, then 4-5 days to Kelowna (I assume? Probably only takes 1 day to truck them over there, I assume the 4-5 was for customs), then into your hands.

Oh yeah, just to update this, it got shipped from Kelowna on June 3 and was supposed to arrive on the 8th originally, but then it got pushed back to the 11th, which then got pushed back again to the 12th when it showed up via Loomis. This was for a bike with a May 7th availability when I ordered it.

Poulsbojohnny

Posted: Jul 10, 2018 at 8:25	Quote
Hey guys, we have our own category now. Trying to move all the YT related stuff to the new space. Shipping woes can be lamented here: https://www.pinkbike.com/forum/listcomments/?threadid=207702

Chaitubtech14

Posted: Aug 14, 2018 at 14:26

Quote

cupophil wrote:

2 days past original estimated shipping date. Beginning of June now Elliot says...for now.

did you got it yet ?

Jbuchanan93

O+

Posted: Sep 7, 2019 at 13:44	Quote
What all has to be put together on a bike shipped to the US? Looking at getting a capra

Branmuffin

O+

Posted: Sep 7, 2019 at 14:46

Quote

Jbuchanan93 wrote:

What all has to be put together on a bike shipped to the US? Looking at getting a capra

Iirc, you just gotta put the wheels on. I would strongly suggest converting them to tubeless when you get it though. Takes about an extra 30 minutes.

Jamsxr

Posted: Sep 10, 2019 at 5:11	Quote
When the bike is with DHL do you get to choose your delivery date? Conscious I’m away for a few days next week and I don’t want it turning up then. Cheers

kwapik

Posted: Sep 10, 2019 at 13:20	Quote
Yes, you can set up a specific delivery time. Just call DHL

Jamsxr

Posted: Sep 10, 2019 at 14:31	Quote
Cheers

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