Ridelogs disappeared

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Ridelogs disappeared
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Posted: Feb 14, 2019 at 10:58 Quote
Hey - I just changed my username and now all my old ridelogs have disappeared? Anyone know how to get them back? I would have thought your ridelogs are linked to your account/email not your username?

Posted: Feb 14, 2019 at 11:14 Quote
My ridelogs also disappeared last night, although I didn't change my username. Noticed it after uploading a feature image to my PB profile. Weird thing is, in my PB feed it changed all my recent ride activity to "skiing" before just showing a bunch of deleted rides.

Was about to contact but figured I should check the forums first - either way just reporting also ran into this issue! Thanks in advance for any help.


Posted: Feb 14, 2019 at 13:47 Quote
Hey all my ride logs have disappeared as well. (All 2018 and 2019 logs)

I have made no changes to my account and haven't logged on since last weekend when I posted my last rides.

I would love to get these rides back.

Posted: Feb 14, 2019 at 14:01 Quote
All my Ride Logs are gone as well! I hope they get returned safely.

Mod Plus
Posted: Feb 14, 2019 at 14:10 Quote
I'm looking into it from Hawaii Smile
I should be able to recover anyone's ridelogs deleted.

Posted: Feb 14, 2019 at 16:17 Quote
All of my ride logs just got deleted. Can I get them restored?

Posted: Feb 14, 2019 at 18:14 Quote
Hi,
I noticed that all of my ride logs changed from mountain biking to snowshoeing, and then were deleted. I didn't do any of this but would like to know how or if they can be recovered. I manually add ride logs as I don't use a cycle computer or GPS device.
My trail check ins and reports don't appear to have been effected.
Any help would be greatly appreciated.
Regards
Vossy73

Posted: Feb 14, 2019 at 19:27 Quote
Hmmm, all my ride logs went from mtb to snowshoe to skied to deleted. Weird. Hope they can be recovered.

Mod Plus
Posted: Feb 14, 2019 at 20:53 Quote
They will all be undeleted and details fixed. I'm just waiting for a restore of the database to finish, so I can cross-reference all the effected ridelogs. Should all be back to normal tomorrow.

Mod Plus
Posted: Feb 15, 2019 at 0:01 Quote
The deleted ridelogs have been restored and their activitytype returned to it's original.

Posted: Feb 15, 2019 at 4:07 Quote
They're all back! Thank you so much!

Posted: Feb 15, 2019 at 5:42 Quote
All my ride logs are back as per normal..

Thank you very much !!!

Posted: Feb 15, 2019 at 8:07 Quote
Mine are also back. Thanks for being so quick! Love TF

Posted: Feb 15, 2019 at 8:07 Quote
Rad, thank you so much!!! Trailforks is the best - hope Hawaii is treating you well!

Posted: Feb 15, 2019 at 19:19 Quote
Mine are back! Big thanks!

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