Roval Traverse Rims are made of cheese

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Roval Traverse Rims are made of cheese
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Posted: Sep 17, 2019 at 14:32 Quote
SuperDaveK wrote:
iRaves wrote:
JNZ wrote:
My friend has a 2018 Enduro, same situation. !st decent ride at park and his roval broke spokes and flat spotted. Wasn't covered by warranty so he purchased a Hope rim. No problems since
Exactly what happened to me. I put a post on instagram and had David Koesel (Leader at Specialized US) comment asking me to DM him and he wanted to sort it. As soon as we got to DM he didnt want to sort it at all. At 1 stage he said that he was trying to envision a scenario if they replaced the wheels where they wouldnt just dent again... Thats an admission that product is sub par and not capable of what the bike is built to do.
In the end I give up on them, and bought a set of Hopes. Which annoyed me because I am now out of pocket by £400 but I have a wheelset I can trust, hopefully. Or I am making another video haha

I remain at your service should you want to further the previous dialogue on getting your damaged 28 hole Traverse rear wheel evaluated.D

Updated No-Fault Roval policy here
https://www.bicycleretailer.com/announcements/2019/09/17/roval-components-announces-lifetime-warranty-and-usa-no-fault-crash#.XYFM5ChKhaQ


 
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