Help! I sold a frame to another user through the buysell, I was paid through paypal, not by him but another name(with email details). I sent the frame to the address he specified which he told me had arrived. The address i sent it to was a forwarding company that was shipping to him in asia. The buyer messaged me to say the frame box was too large and would cost him a fortune to ship and could he send it back to me to strip down the linkage and repack it. I said I would as it wouldn’t take me long and have plenty of packaging materials at work. 1 month later and the frame hasn't come back to me! I messaged him to ask where it was and could i have a tracking number but as i was doing this I noticed he had been put down as a verified scammer! Ive had his money sat in paypal for over a month ( i never withdraw until the buyer is happy) just in case he wanted a refund. Where to go from here? Talk to paypal? Talk to Pinkbike? Withdraw the money? Any replies would be helpful
You were paid for the frame You sent the frame to the address provided The buyer now wants to return it for you to repack The frame has not arrived back with you.
As long as you have the outbound shipping with receipt confirmed then there is proof that the buyer or their agent has it. The return shipping to you is their responsibility and if it has been lost then it should be covered by the insurance for that carrier (assuming it was purchased with insurance). The sender should have proof of dispatch and if tracked, wherever it was delivered to. This return is not your problem although I can understand why you are concerned.
In the unlikely event that the original buyer does file a claim through PayPal, as long as you have proof of delivery, you should be okay. PayPal often favour the buyer which is why scams are sometimes so frustrating to honest people.
At the moment there is not a lot you can do or is worth doing unless the person who paid for the frame goes through PayPal to lodge a claim. It is not really satisfactory but I would probably let sleeping dog lie and wait. Anything else risks you losing both the frame and the money.
Yep same user name. F***ER! I do actually have proof of delivery. It was signed for at the arranged address. Hopefully the scammed paypal user will be covered by their credit card. In the middle of the dispute at the moment.
I had proof of delivery of the address but because it wasn’t on the PayPal account, he arranged it through here, I lost my dispute as they only cover if you send to the PayPal address.
Left me completely bikeless and with no funds. Insurance won’t cover deception either!
I had proof of delivery of the address but because it wasn’t on the PayPal account, he arranged it through here, I lost my dispute as they only cover if you send to the PayPal address.
Left me completely bikeless and with no funds. Insurance won’t cover deception either!
Opened a dispute and lost! The buyers credit card wouldnt cover them. had to repay seller fees, chargeback fees and the cost of the part! £750 down. I should have known better and will never post out to an address that isnt on the paypal account. Fu**ing scammer c**nts.
I actually did get an address in china where it was shipped to from the forwarding company but I obviously can't do anything about it.
Im not a malicious person but id pay £750 to take it out on his arms and legs!
I missed out by 24 hours as I posted out then pinkbike put him as a verified scammer the day after!
24 fu**ing hours!
Im closing my Paypal account down as they are just as bad as the scammers. They couldn’t care less about it, even with all the evidence, emails, delivery details, signed delivery note etc
Ive learnt from this ordeal and should have seen the signs,different address, shit profile, look at the surname! Thats just keyboard bashing! Hxnsjekskdjd !
My advice is to never post out to a non Paypal addres and if the buyer wants it to be a new/different address then it can be added to their paypal account.