2020 specialized enduro cracked frame

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2020 specialized enduro cracked frame
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Posted: Jun 30, 2020 at 4:15 Quote
Uchwmdr wrote:
In my opinion it is outrageous for a flagman model bike from a top brand like specialized to have such weakness... the junction between the top tube and the seattube is clearly too small and too weak. I dont know what were they thinking, but you can see this area being heavily reinforces on every other brand and bike of the same category. Maybe except santa cruz, but they have special carbon fiber layouts and ive never seen such cracks on them. Not to mention about the lifetime warranty. Im not some santa cruz fanboy, but i think that for that price and quality, this specialized absolutely does not deserve your money despite the customer service they provide. They should not only send you s works frame asap, but write you an apology letter and totally revise this shitframe they are selling people. At your place i would be mad like hell.

Call back from dealer, looks like Spesh know about this issue as they have agreed the swap without even investigating. Dealer suggested it is rare but known issue.....I'm ok with this. They have S-Works frames in stock. It will cost me money as I Invisframed from new, which I will re-do.

I had a look around (over the weekend) at some other options like Megatower, Capra, Yeti SB150, Nukeproof etc but think they don't quite match the performance of the Enduro, so the hassle Vs reward ratio is still in the favor of the Spesh. Before I bought the Enduro I had my heart set on a SB150.

To be honest I've not pushed the Enduro yet (not raced it), but has beaten my some of my old Strava times versus lots of older bikes (Mondraker Dune, Capra, Whyte S150, Lapierre Spicy, Stumpy) without even going flat out on the Enduro. It pedals well for the travel and is just about playful enough on mellow trails too.......

Posted: Jun 30, 2020 at 8:34 Quote
JasenK wrote:
Call back from dealer, looks like Spesh know about this issue as they have agreed the swap without even investigating. Dealer suggested it is rare but known issue.....I'm ok with this. They have S-Works frames in stock. It will cost me money as I Invisframed from new, which I will re-do.

I had a look around (over the weekend) at some other options like Megatower, Capra, Yeti SB150, Nukeproof etc but think they don't quite match the performance of the Enduro, so the hassle Vs reward ratio is still in the favor of the Spesh. Before I bought the Enduro I had my heart set on a SB150.

To be honest I've not pushed the Enduro yet (not raced it), but has beaten my some of my old Strava times versus lots of older bikes (Mondraker Dune, Capra, Whyte S150, Lapierre Spicy, Stumpy) without even going flat out on the Enduro. It pedals well for the travel and is just about playful enough on mellow trails too.......

Yeah thats about what happened to me. Bike shop was skeptical but then got a call back same day that they were going to warranty it. However theres NONE in stock in the US so they're shipping it from Europe somewhere. Hoping they also give me the dhx2 for the hassle lol. I agree with you though, ive looked at other bikes as well and really the only other thing I'd consider as a direct swap would be the Megatower.

I sent Specialized an email asking them what would happen if the replacement frame has the same issue. Really hoping it doesnt come to that but also would love the peace of mind of an updated frame.

Posted: Jun 30, 2020 at 10:30 Quote
gserrato wrote:
JasenK wrote:
Call back from dealer, looks like Spesh know about this issue as they have agreed the swap without even investigating. Dealer suggested it is rare but known issue.....I'm ok with this. They have S-Works frames in stock. It will cost me money as I Invisframed from new, which I will re-do.

I had a look around (over the weekend) at some other options like Megatower, Capra, Yeti SB150, Nukeproof etc but think they don't quite match the performance of the Enduro, so the hassle Vs reward ratio is still in the favor of the Spesh. Before I bought the Enduro I had my heart set on a SB150.

To be honest I've not pushed the Enduro yet (not raced it), but has beaten my some of my old Strava times versus lots of older bikes (Mondraker Dune, Capra, Whyte S150, Lapierre Spicy, Stumpy) without even going flat out on the Enduro. It pedals well for the travel and is just about playful enough on mellow trails too.......

Yeah thats about what happened to me. Bike shop was skeptical but then got a call back same day that they were going to warranty it. However theres NONE in stock in the US so they're shipping it from Europe somewhere. Hoping they also give me the dhx2 for the hassle lol. I agree with you though, ive looked at other bikes as well and really the only other thing I'd consider as a direct swap would be the Megatower.

I sent Specialized an email asking them what would happen if the replacement frame has the same issue. Really hoping it doesnt come to that but also would love the peace of mind of an updated frame.

Apparently there are still a few of the white / cream S-Works frames over here in S4. I was given the option of the "GRANITE / BRUSHED BLACK CHROME" frame only option but want the bike to be original even though I prefer that color, and they asked if I want to change to an S3 or S5.....my S4 sizing is spot on, so sticking with it.

As I mentioned, dealer implied it was a known issue but pretty rare, but would be interested to know what you hear back as Spesh USA will be from the horses mouth so to speak :-)

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