Bought pro, but app keeps asking me to pay.

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Bought pro, but app keeps asking me to pay.
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Posted: Sep 1, 2020 at 16:50 Quote
I paid for trailforks pro on the website from my laptop and my account updated but whenever I use the app it tells me I'm using my 7 day free account and asks me to pay from pro.
Anyone else having this problem? I'm logged out and in and updated the app but same thing.

Mod Plus
Posted: Sep 14, 2020 at 15:35 Quote
There seems to be an issue with Apple purchases at the moment. We have an app update in review now to fix the issue.

You can fix your subscription by going to the "Settings" page in the app then click "Restore Pro Subscription"
https://www.trailforks.com/help/view/126/

Posted: Sep 14, 2020 at 19:22 Quote
Thanks. Tried restoring it but it didn't work.

Mod Plus
Posted: Sep 15, 2020 at 12:00 Quote
I see in our records your Subscription was attempted via Stripe, not via the app store. So the Restore Subscription option in the app won't work.

However your subscription is inactive. I see in the Stripe logs that "Your card's security code is incorrect."
So you will have to try purchasing Pro again.

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