Been having this issue for a while and out of ideas on how to solve it. I have ~700km on an SLX 1x12 system that was new last August. In difficult technical climbs where I'm in the largest cog and need to pedal backwards to ratchet, the chain frequently drops down to the 3rd or 4th cog. If I can keep it going it makes horrible noises shifting back, or more frequently I get stalled by the suddenly harder gearing.
Any ideas on how to avoid this? I've checked that B tension matches the line on the derailleur. Hanger looks straight. Limit screws are set correctly as far as I can tell and shifting is otherwise fantastic.
Been having this issue for a while and out of ideas on how to solve it. I have ~700km on an SLX 1x12 system that was new last August. In difficult technical climbs where I'm in the largest cog and need to pedal backwards to ratchet, the chain frequently drops down to the 3rd or 4th cog. If I can keep it going it makes horrible noises shifting back, or more frequently I get stalled by the suddenly harder gearing.
Any ideas on how to avoid this? I've checked that B tension matches the line on the derailleur. Hanger looks straight. Limit screws are set correctly as far as I can tell and shifting is otherwise fantastic.
in my experience (assuming everything else looks good like you say) it was a worn cassette.
Been having this issue for a while and out of ideas on how to solve it. I have ~700km on an SLX 1x12 system that was new last August. In difficult technical climbs where I'm in the largest cog and need to pedal backwards to ratchet, the chain frequently drops down to the 3rd or 4th cog. If I can keep it going it makes horrible noises shifting back, or more frequently I get stalled by the suddenly harder gearing.
Any ideas on how to avoid this? I've checked that B tension matches the line on the derailleur. Hanger looks straight. Limit screws are set correctly as far as I can tell and shifting is otherwise fantastic.
in my experience (assuming everything else looks good like you say) it was a worn cassette.
This has been happening since day 1, so not likely.
Only thing I can think of is limit screw being too far in, but I had to add a half turn from how it was tuned from the factory after it dropped the chain in the spokes. Thankfully I noticed immediately and didn't take out a bunch of spokes...
Sounds very much like a chainline issue. The position of the front chainring (offset) could be too far out than it should be which causes this kind of chain drop in biggest cogs when backpedalling.
Could be sorted with some chainring bolt spacers and possibly longer chainring bolts too, providing it's only out by a few mm's.
Same thing is happening on my wife's bike. 2020 Marin Hawk Hill 3 Deore 12 spd drivetrain w/sunrace 12spd hg cassette. Quickly threw a friends wheel in that had a 12spd SRAM NX cassette (Norco Optic, w/ no chain dropping issues SRAM NX drivetrain) and the problem still persisted. So I think that it is either in the derailleur adjustment which (the bike shop and myself haven't been able to figure out) or in the chain line, which is tricky to adjust with direct mount chainrings.
How old is your chain? I have a GX 1x12 that was doing the same thing. Used a chain gauge to check and was around 0.75% stretch. Swapping to a new chain fixed my problem.