Payment on Trailforks

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Payment on Trailforks
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Posted: Jul 16, 2021 at 9:50 Quote
Hello there.

I am new to Trailforks.
How does the payment work ?
I am asked to pay for this year, 20Euro, and give "consent for future payments".
Does this mean that my credit card will automatically be charged for a next period after 12 months, or.... ?

Cheerio from the Netherlands,
Mars

Posted: Jul 21, 2021 at 22:12 Quote
gmars wrote:
Hello there.

I am new to Trailforks.
How does the payment work ?
I am asked to pay for this year, 20Euro, and give "consent for future payments".
Does this mean that my credit card will automatically be charged for a next period after 12 months, or.... ?

Cheerio from the Netherlands,
Mars
I think that's exactly what it means, it's a recurring subscription, pretty standard stuff.

Posted: Jul 23, 2021 at 1:47 Quote
NewmarketMTB wrote:
I think that's exactly what it means, it's a recurring subscription, pretty standard stuff.

Hi NMTB,

Thank you for your explanation.

Does any one know how to cancel this subscription without the use of an app ?
(I would only like to download some GPX-files.)
Is there a "how to cancel my subscription " on the TF-website ?

(Personally, I would prefer an annual payment by PayPal.)

Cheerio,
G

Posted: Jul 23, 2021 at 15:28 Quote
I have a CANCEL button in my settings, try here: https://www.trailforks.com/pro/ or email the TF admin team.

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