9Point8 stem failed

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9Point8 stem failed
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Posted: Jul 4, 2022 at 15:11 Quote
Just a heads up my 9 point 8 40mm stem failed while attempting a tech climb on my Hardtail. The stem was only a few months old, and was torqued to spec.
Contacted 9Point8 and all they did was send a new clamp. I was surprised they didn’t want to investigate the old clamp, or at least see the failure themselves. Maybe that’s not standard procedure for stem manufactures? I’ve never had a stem fail before so I don’t know. Nevertheless it didn’t make me feel that they take stem failure seriously, and I’ve lost all confidence in the their stem.


 
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