I replaced 4 guide R's today. Every single one of them had a different sized hole at the lever when you pulled out the hose. The smaller the hole the shittier they were. Take all bikes apart and check the size of hole. It will save you work later.
If you guys have separate service/sales guys, how are your sales guys paid? Hourly, hourly+commission, straight commission? There an end-of-year-bonus? Do they care about profit margin, etc?
I replaced 4 guide R's today. Every single one of them had a different sized hole at the lever when you pulled out the hose. The smaller the hole the shittier they were. Take all bikes apart and check the size of hole. It will save you work later.
My RSC's have been fine after warranty however my R's haven't needed it yet! Any idea if the new codes have the same issue/based on the same design?
If you guys have separate service/sales guys, how are your sales guys paid? Hourly, hourly+commission, straight commission? There an end-of-year-bonus? Do they care about profit margin, etc?
when I was in sales it was hourly plus a small commission. It was a 1% commission IIRC
I think it's a fine balance because commission does encourage sales but it also encourages shitty sales tactics and arguments between employees.
We do hourly plus service bonus for techs and sales bonus for the geriatrics... if we meet sales targets or labor goals a percentage of the overage gets split up and divied out the staff based on how many hours they work.
How often do you guys rotate your personal bike fleet? I've held onto my 5010 for two seasons now and that seems to be a season longer than normal around here