Cane Creek's New DB AIR [IL] Shock + OPT and DROPT Remotes - Press Release

Jan 10, 2017
by Sam Anderson  
Press Release

Cane Creek


FLETCHER, N.C. – January 10th, 2017. Cane Creek Cycling Components is very proud to introduce the newest product to the Double Barrel family, the DB AIR [IL]. Three years in the making, the DB AIR [IL] is the next evolution of the most advanced inline shock. Launched in 2014, the Cane Creek DBInline was a leap forward in mountain bike suspension technology that was revered as a game changer in the industry. However, we acknowledged the need for a big jump in reliability.

With the development of the DB AIR [IL], we have brought forth great advancements in our design and manufacturing processes, all in an effort to make our shocks more robust compared to the previous generation of in-line Double Barrel technology. These successful advancements that were used to create the DB AIR [IL] have also been employed into the new 2017 DBInline and DB COIL [IL] shocks, ensuring increased reliability across the entire in-line Double Barrel shock family. The $475 USD DB AIR [IL] is available for purchase and shipment now.


Cane Creek


The DBAIR [IL] is the first shock to feature Cane Creek’s LinEair Spring, the DBAIR [IL] is the best of both worlds, an air shock that feels more supple, linear and seamlessly supportive throughout its travel.

When developing the DBAIR [IL], our engineering team brought forth great advancements in our design and manufacturing processes, all devised to make our shocks more robust compared to the previous generation. The fully loaded functions of the DBAIR [IL] far outstrips other inline shocks and now offers even greater performance and reliability to unleash the full potential of trail and enduro bikes.

Bike Targets: trail, all-mountain, and enduro bikes with 100 - 160mm of travel.


Enhanced Reliability

Oil Seal Head Redesign: For consistent performance, the DBAIR [IL] features a completely redesigned oil seal head. In air shocks, this critical component separates the damping oil from the air spring. The continual compression and rebound damping action, along with seal friction on long descents, generates a large amount of heat, which is then insulated by the air spring. To combat this assault, our new oil seal head features a specialty quad ring made of a high- performance synthetic rubber material that is far more resistant to heat and compression set, (the tendency for an elastomeric material to relax over time) and is 26% larger than the previous design, which provides better sealing under adverse conditions. Made of an advanced material, it is more durable and smoother than standard seals. The shaft bearing has also been redesigned to improve shaft to seal alignment.


Cane Creek
Cane Creek


Reconfigured Air Piston: A common disorder with air shocks is the tendency for seals to leak. Our engineering team addressed this on two fronts with a more robust air piston that features an upgraded seal. The first step was to make the seal 26% thicker so that it would be able to maintain better contact with the sealing surface. The second step was to change the material to one that is tougher (more cut and tear resistant), as well as more wear and heat-resistant. This seal also has lubricants embedded in the material itself that reduce friction and wear and further reduce the probability of seal damage. The end result is greater flexibility for the shock to meet the demands of any trail.


Cane Creek
Cane Creek



Features

The DBAIR [IL] has the extraordinary damping system and unparalleled adjustability that Double Barrel shocks are known for and embodies Cane Creek’s patented (CS) climbing system within compact shock architecture. The fully loaded functions of the DBAIR [IL] far outstrips other inline shocks and now offers even greater reliability and performance to unleash the full potential of trail and enduro bikes.

LinEair Spring - The DBAIR [IL] is the first shock to feature Cane Creek’s LinEair Spring. Requiring a lower force to activate, the LinEair Spring provides the consistent feel of a coil shock from the initial stroke, full support during mid-stroke and the added bonus of a progressive air spring curve when deep in the travel. The result is the best of both worlds, an air shock that feels more supple, linear and seamlessly supportive throughout its travel.


Cane Creek


Twin-Tube Design - Setting the DBAIR [IL] apart from other inline shocks, oil circulates continuously through externally adjustable shock valves. Twin-tube shocks have two main chambers, a compression chamber, and a rebound chamber, separated by the adjustable valves. The main damping piston forces damping oil between the compression and rebound chambers via the externally adjustable damping valves. Compared to other shocks in its class, Cane Creek inline shocks use significantly more oil in the damper; 40-50% more oil. On the trail, this routing of oil translates into less fade, more control, and greater consistency.

Four-Way Independent Adjustment - The DBAIR [IL] offers an unparalleled range of adjustability through external adjusters that independently control each phase of damping without crossover effects. Other inline shocks typically provide the user with a single rebound adjustment or rebound combined with limited pre-set low-speed compression. The easy tunability of Double Barrels means a rider can make a quick trail-side change, increasing pop, plushness, or other features for personalized fine-tuning. For added ease of setup, Cane Creek offers DIALED, a free mobile app to turn your smart phone into a tuning expert.

Climb Switch (CS) Technology - CS shocks have four low-speed damping circuits and two high-speed damping circuits. When engaged, the low-speed damping is changed via a set of internal “climbing circuits.” Cane Creek tunes these circuits specifically for the demands of off-road climbing to achieve improved pedal efficiency with less chassis motion. Unlike other climbing platforms, Cane Creek’s CS feature adjusts both low-speed compression and rebound. *US Pat. 9228630.

Cane Creek


For DBInline owners, Cane Creek and its service centers are providing the new internal parts during every rebuild at no cost; that's new air piston and new oil seal head, for both warranty or paid service. Also, riders can upgrade their DBInline to the new DB AIR [IL] while it is in for service or warranty at Cane Creek. Under warranty, a DBInline can be upgraded to a DB AIR [IL] for $65 USD. If not a warranty, DBInline owners can upgrade to a DB AIR [IL] for $225 USD.





Cane Creek

In addition to the DB AIR [IL], Cane Creek Cycling Components is also introducing two new handlebar remote systems for 2017.

Cane Creek’s patented Climb Switch technology has changed the way riders think about suspension. No other shock on the market offers climbing-specific damping for both compression and rebound. Keeping suspension active while climbing results in better connection to the trail and increased efficiency without annoying pedal-bob. The Double Barrel in-line valve body was designed to be retrofitted with a remote accessing the CS feature at the sway of a thumb – never leaving the handlebars.

Introducing OPT – the Climb Switch handlebar remote that is optimized throughout its travel from off to on. Thus giving riders the option to tune their Climb Switch to their desired riding preference. OPT offers two mounting options (Top or Bottom) to allow for a variety of fitment orientations and costs $49 USD.



Cane Creek

The DROPT dropper seat post remote – designed with OPT in mind, is a universal remote that is compatible with any cable actuated dropper seat post. DROPT can be easily mounted on the same handlebar clamp with OPT to reduce handlebar clutter, and holds several adjustment features to create the ideal dropper post handlebar set up for all types of cable orientations and requirements. The $69 USD DROPT remote will be available for purchase and shipment February 1st.


Cane Creek

Cane Creek


With so many options for on-the-fly adjustments on handlebars, it’s easy to clutter this valuable space with a variety of levers. To maximize handlebar real estate, this cable-actuating dropper post remote was designed to couple with the OPT Climb Switch and create one clean connection to the handlebar for two remote systems. Adjustable lever positioning, cable pull options to limit lever movement, and two types of cable insertion methods make the Cane Creek dropper remote the most versatile on the market. Provided with a handlebar mount, this remote system can also be used separately from OPT for a high-quality dropper remote.


Cane Creek
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192 Comments

  • + 139
 Will owners of the DB Inline be receiving this free of charge or at least at a discount, in lieu of the product recall that should have been implemented?
  • + 4
 id be happy with this or a coil IL Razz . though my inline has been faultless for a year and a half since I had the first replaced and had all the internals on the new one upgraded. . . .
  • + 40
 no kidding. This should be offered to ALL inline owners who CC used as test monkeys.
  • + 13
 Mine failed for the 3rd time at 13months so was out of warranty, paid slightly reduced cost to fix and promptly sold it.
  • - 60
flag Wouldhaveletmego (Jan 10, 2017 at 5:18) (Below Threshold)
 Wow today's younger generations demonstrate entitlement like never seen before.
  • + 58
 @Wouldhaveletmego: So being upset about a product sold in the thousands (and OEM) that had inherent design flaws, for which no consumers were given a solution (other than one rebuild which doesn't resolve the problem) makes people entitled? I can give about 1 million reasons why your comment is asinine at best, but I'll just say if you buy a hamburger, and you get dog shit instead, you as the consumer have a right to be pissed. Selling a *known* faulty product and not resolving it for the thousands of people affected is called shady business. Even worse is coming up with a solution that is an entirely different shock and not offering it to those affected. Companies have these things called recalls. Fox did it, it's time for CC to do it as well.
  • + 15
 @Wouldhaveletmego: Oh I totally agree, its completely obscene to expect a product to last 12 months without needing repair multiple times, the 'young uns' should be happy they even have bikes, dont know where they are born and all that?
  • + 31
 I think thats the first time that a top Pinkbike comment isn't a joke
  • - 50
flag atrokz (Jan 10, 2017 at 5:30) (Below Threshold)
 @Racer951: Yup. "Member since Nov 29, 2016". Who's the newb @Wouldhaveletmego ? Welcome to PB, kiddo. Sit down and learn a thing or two before chirping at adults about things you know nothing about.
  • - 9
flag Husker2112 (Jan 10, 2017 at 5:44) (Below Threshold)
 I think that that is the first time that a top Pinkbike comment isn't a joke haha
  • + 45
 @atrokz: Yet companies like Apple and Samsung do this and people still foam at the mouth everytime a me iPhone or Galaxy phone comes out. The Inlines had problems and CC rebuilt them or offered people a change to a DB Air. They even came out and admitted their mistakes and showed people where the problems came from. How many companies do that? You could have sold your shock like I did, or gone to a DB Air like some people did, or not bought one at all. There were options and I think CC stepped up to the plate with the people that stuck with their Inlines.
  • - 7
flag LaXcarp (Jan 10, 2017 at 6:19) (Below Threshold)
 @Wouldhaveletmego: Your parents said the same thing about you
  • + 3
 Seriously. I'll give them my db inline back.
  • + 6
 @matadorCE: That wasn't offered to me. I wish it was. one rebuild and that was that. 2nd time I got a quote of 160usd. getting it rebuilt locally and selling it. Onto a DVO topaz. I even offered to pay the dif for a CCDBAir. FWIW, I had a CCDB that had no issues and worked great, but thats a coil shock.
  • + 1
 @atrokz: Didn't your parents ever tell you to never buy the first model year of a redesigned car? That's what we're talking about here. If you are willing to drop big cash on a brand new piece of tech, you are the test monkey, whether it's right or not. I know it's accepted practice these days to sit in front of a computer and complain, or sit in front of a building and "protest", while expecting someone else to change the world for you, but the reality is you have to do just a smidge more work than that if you actually want to affect change. Since we all know no one is going to do that, the best advice you can follow is just to not buy the newest tech the second it comes out.

If Cane Creek (or anyone) were to just give away it's brand new shock (which probably will have a new set of issues btw) to all customers who had problems with the last model, it's not hard to see where the company would be in 4-5 years. This is economics 101.
  • + 4
 @TheRaven: I have the first year of a car redesign. I'm learning to be a much better mechanic because of it. I knew better but the sticker price just screamed "Awesome deal".

Sometimes the fly trap catches you.
  • + 8
 @TheRaven: naw, your assumptions are incorrect, I just wanted a shock that worked as well as it was advertised to, as it was also the 'revised' seals and assembly process that was promised to alleviate the initial problems (which it didn't apparently), and having a great experience with the CCDB coil I figured I could trust the same company. Nice diatribe about "being the change", next time a product you own has a warranty issue, fix it yourself and "be the change" you preach about (you wont. you'll be pissed just like everyone else). I obviously made a mistake buying the product, but don't pretend CC didn't have numerous press releases saying they 'fixed' the problem and that all blue seal shocks were updated.

Also, this isn't a 'new' shock. It's the same shock with the changes they illustrate. Some of us will "be the change" and ask CC directly if the piston and air can is backwards compatible. Won't help for yolk mount frames I bet (did you know about this issue as well?). So yea, not good to assume it was just the first run. It affected the same shocks *after* CC promised the issue was corrected. Speaking with a well known suspension guru who posts here after, it became clear the issue was deeper than a 'clean room and new seal'.

CC could offer the shock at a discounted rate with a return of existing CC IL shocks. Not sure if you understand business at all (I do, I own one), but not keeping existing customers happy is a sure fire way to hinder sales. All good business understand there is always a way to find an opportunity when something is a problem. This is an opportunity to maintain market share, not alienate current customers.
  • + 17
 @TheRaven: Yeah, how crazy is it to actually expect a product to work! Insane, right!?
  • + 1
 @bizutch: zing! what car did you trap yourself into?
  • + 5
 @Wouldhaveletmego: Haha, if I'm from today's younger generation that must put you in your 60s or 70s. I guess back in your day, people accepted crap product from companies and didn't demand compensation when things went completely pear shaped ...

Yeah right... more likely you are a keyboard warrior, in your Mom's basement, trolling away and have never had the unfortunate experience of weeks and months being taken away from riding because a company pushed a product out to the market before it was ready to be.
  • + 9
 @matadorCE: I agree. I had a DB inline which failed (in a rather catastrophic manner) and was offered refund or replacement with any model. I elected for a DBAir CS (which I eventually sold). Cane Creek was nothing short of stand-up in their handling of my issue and I would be confident in considering this new shock, that they would again support their customer.
  • + 5
 Just use their iPhone app. Thats fixes all that, right?
  • + 0
 @Jaylynx: curious how yours failed? loss of all compression and inability to maintain pressure? Wish I did that vs the rebuild! I hear the CCDBA is great.
  • - 3
 @atrokz: You just made a whole bunch of incorrect assumptions about assumptions I didn't make. I agree with most of your rant, its just that most of it has nothing to do with what I said.

The fact remains that if you buy into new tech, you volunteer to be the guinea pig. Is it right? Absolutely not. But it is reality.
  • + 110
 @nathanbal: All, as riders ourselves, we hate to see and hear about rider experiences tainted by faulty equipment. Especially from equipment that we've manufactured. The process in launching DBInline in 2014 was far less than perfect, and we know it. In light of the DB AIR [IL] launch, the structure for servicing DBInlines has also been updated for both warranty and non-warranty to help out our people out there. We care, and don't get the idea that we don't.

For DBInline owners, Cane Creek and its service centers are providing the new internal parts during every rebuild at no cost; that's new air piston and new oil seal head, for both warranty or paid service. Also, riders can upgrade their DBInline to the new DB AIR [IL] while it is in for service or warranty at Cane Creek. Under warranty, a DBInline can be upgraded to a DB AIR [IL] for $65 USD. If not a warranty, DBInline owners can upgrade to a DB AIR [IL] for $225 USD.

Please call in or email Cane Creek at 1-800-234-2725 or info@canecreek.com with any additional questions.

Cheers,
Sam
  • + 5
 @TheRaven: again. You made assumptions about the timeline we bought a product, you were corrected that it was the 'revised' one (ie not new tech, years old and revised actually). You were incorrect, that this was promised as a corrected, not new item. again, it wasn't new tech, it was old tech, revised and promised to work. I see what youre saying but it wasn't the case for some of us.

@CaneCreekCyclingComponents thanks. that will make life easier if this can be upgraded and the solution is backwards compatable. THIS is taking an opportunity to set it right, pay attention @TheRaven .
  • - 8
flag TheRaven (Jan 10, 2017 at 8:25) (Below Threshold)
 @atrokz: Looks like you need to work on your OWN comprehension before you start talking about others. I made NO ASSUMPTIONS ABOUT A NEW PRODUCT. In fact, I didn't even make any comments about a new product. I simply referenced the existence of a new product, nothing more.

Please, do not repeat ANYTHING. In fact, save us the annoyance and just stop completely.
  • + 1
 @TheRaven: you clearly stated that we bought new product and 'what do you expect' nonsense about parents teaching us. you were corrected in that we didn't all buy first gen product and some bought the revised one. you clearly can't comprehend this (what do we expect from someone who says "thats what we're talking about here" when you didn't even post prior), nor do you speak for anyone but yourself. if you think you're a stand up guy, ask yourself if you have an Inline and if you have a horse in this race, or if you're just being a clown with nothing to actually say other than 'The fact remains that if you buy into new tech, you volunteer to be the guinea pig" which isn't actually the case since it wasn't new tech at the time.
  • - 9
flag TheRaven (Jan 10, 2017 at 8:40) (Below Threshold)
 @atrokz: Now you are trying to stand on technicalities. You yourself originally called the "revision" a "rebuild"...and you were correct.

Whether you had problems with the original CCDB Inline, or the fix Cane Creek offered for it, you fall under the umbrella of my original comment. You bought into new tech, and had issues with it. There's nothing wrong with being unhappy about that, but when you cross into demanding that the company give you free stuff you become a whiner. Just chalk this up to a bad decision and move on. You are well within your rights and reason to never buy a Cane Creek shock again...I might feel that way too if I had the same experience you did.
  • + 10
 @CaneCreekCyclingComponents: @CaneCreekCyclingComponents: The reality is, a lot of customers had bad experiences with something they love to do during their free time (not to mention the amount of money they drop). Not doing a recall was negligent at best, especially with the repeated admission of fault. I take issue with the way your operations are run and think it may be the inherent cause of quality control. I paid for my DB inline to be rebuilt (in Oct), then it blew out after 4hrs of riding. When I contacted customer service I was told, 'oh yeah, yours was one of the last rebuilds before we upgraded the internal components - sorry about that we'll rebuild it again.' Then the rebuild took 2 weeks so I missed out on riding during the entire holiday break because (and I quote): "We only have 1 tech working on the rebuilds right now." What? 1 tech? Maybe pull the guy off of the useless tuning app to help out?
My point is, you guys have the ability to make some great stuff, but you need to get the house in order and do what's right by your customers. Oh, and no one told me about the upgrade options 13 days ago...
  • + 8
 i haven't had an inline, so i can''t comment... but i've had 3 bikes with DBAirs on them, all work amazing. and calling Cane Creek for tech/service is to this date one of the most pleasant customer service experiences i've ever had. been racing and modifying motorbikes and cars for almost 20 years, and i've never had such a helpful and friendly experience in either of those fields, nor even with another bicycle company (although a few are close). that to me is enough to stick with a company. the dudes there are awesome. seems like they're also bending to help people out, as posted above.
  • + 2
 @TheRaven: new revision was bought, failed. had a rebuild and it failed again. the revision didn't help. this fix that they just put out may actually resolve it. I never asked for free, I said I would pay the difference. their response is totally fair and taking it as an opportunity imo. thanks for pulling it back to respectful banter, I think that's rad of you and I apologize for being a bit gruff and short with my responses.
  • + 2
 @atrokz: 2005 Nissan Xterra. Victim of the SMOD. Strawberry Milkshake of Death
  • + 3
 While I agree a recall may have been justified that's only based on anecdotal evidence. I have also met a lot of riders who are still rocking their original Inlines issue-free.

That said, I had 2 Inlines fail before being offered an upgrade to the DB AIR CS. I was a little annoyed that I had to pay $100 to upgrade but my DB AIR CS is no doubt an amazing product. I put over 200 hours of abuse and it still felt amazing before I had it rebuilt. I'll take my chances with that over the lame Float, explosive X2, or the consistently disappointing performance of the latest RS rear shock offerings...
  • + 0
 @bizutch: oh man, I don't envy you at all. the failed rad. did you fix that yourself before it fried the trans?
  • - 5
flag TheRaven (Jan 10, 2017 at 8:50) (Below Threshold)
 @atrokz: You have to remember that my original comment was simply that when you buy into new tech, you volunteer to be a guinea pig. There's no law that says that the manufacturer's fix has to actually fix the problem, and calling it a revision doesn't change that either. Furthermore, none of the above means that you are entitled to a free new product, or even a discount on a new product...actually that's a very new concept in itself. I am also not saying that this is the way it SHOULD be, only that this is the way it IS...and now I find myself circling back to the entitlement generation argument so i'll just stop here.
  • + 1
 @TheRaven: fair enough.
  • + 2
 I had major problems with my DB inline on my Norco Sight. Went through multiple shocks. Cane Creek customer service was amazing to work with but in the end they agreed to sell me a inline coil at a reduced price. I haven't had one problem with this shock and it from a performance point of view it absolutely rips. Erik
  • + 3
 @CaneCreekCyclingComponents: Is this upgrade option going to be available to customers in the UK??? My shock is at TF Tuned tomorrow for the second time and my warranty expires on the 19 January!!!! Are TF Tuned aware and will it be offered to me?????
  • + 2
 Well said. I've been through 2 Inline shocks now and they never feel like they work very long without needing maintenance
  • + 3
 @eastpeak02: TF will have the updated internal parts pricing for upgrading to the DB AIR [IL] to them today. Because your shock is already in the building at TF, they should merit the warranty and hold out until the parts arrive. Go ahead and call them today and discuss with them your situation. We have communicated to them the new structure for rebuilds and upgrades, but its new information, so they may need some time to respond with a finite answer on additional cost. There will be an additional cost from a standard warranty to upgrade from DBInline to DB AIR [IL]. Pricing will be up to TF to determine.
  • + 4
 @CaneCreekCyclingComponents: can you advise what the status is for Canadian customers?
  • + 2
 @TheRaven: There is precedent to consumers being protected where the same failure occurs over and over again (the lemon law) ... I am not a lawyer, but I am sure it could have been argued that a sudden loss of function was a safety issue and a forced recall would have been an option for CPSC. For me, there is a big difference between a product not meeting expectations (which I agree, consumers don't really have any right to get new stuff for free) vs. this situation when the product fails, constantly, to function at all.

The reality is that CC is a business and they made a business decision to not do a recall ... probably a smart move given they likely poured the profit they made from the Inline into a redesign. But ethically, it was a sh1t decision.
  • + 0
 @nathanbal: So you agree with me then. I don't know if the lemon law applies to sporting goods, but if it does, then someone has to put up the money to pursue a case (and again I start sliding towards that unavoidable entitlement generation argument), and decide if the potential victory is worth the cost of the case.

Otherwise, your second paragraph is the reality of the situation...i.e. the Fight Club example - is the cost of a recall less than the cost of not doing a recall? Again - right? No. Reality? Yes.

So we're back again to the wisdom of the decision to buy into a brand new design. See what I meant with my original post?
  • + 2
 @TheRaven: I didn't mean the lemon law applied to sporting goods - just that there was precedent in laws being implemented to stop this type of crap in other industries. I think we are saying the same thing from different vantage points. I am coming from the perspective that I understand their rationale for not doing the recall, in fact I expect it, but there is no f**king way I am just going to accept them effectively stealing from me.

To the underlying millennial jab coming from others ... Not accepting CC's original approach on this doesn't make me entitled, it shows I have some semblance of self-respect to not allow others to walk all over me ... there is a big f**king difference.

As for the wisdom to buy into a new design ... its Cane Creek! They were the guys that brought out the DB Coil and the DB Air ... what evidence up until this point, showed they were the types to rush a product out, not stand by it and screw their customers? None. That's why I had no problem buying it when it first came out.

No question they have changed their approach, and I commend them on that, but f**k ... that first 12 months, 4 Inlines later (and countless weeks of riding lost), were not fun. I know I am not the only one too.
  • + 1
 @CaneCreekCyclingComponents:
will TFTuned do this internal rebuild in the UK when I get my 2nd hand, not in warranty DBinline serviced? cheers. That would be awesome - in effect you are upgrading the existing units to get rid of the design flaws. Respect.
  • + 1
 @TheRaven: exactly, never buy the 1st model year of anything if possible
  • - 5
flag bekahn (Jan 10, 2017 at 18:51) (Below Threshold)
 @CaneCreekCyclingComponents: stick to headsets--you obviously don't know how to make shocks that [continue to] work
  • + 2
 @atrokz: Probably an Xterra.
  • + 1
 @CaneCreekCyclingComponents: Thanks for the info. I just had my inline for annual service two weeks ago. I wish I knew about the upgrade option before getting it back.

Matt
  • + 3
 @atrokz: Nope. Thoroughly fried. I lucked out on mine though. Had a friend help with secret back door "Good Will Warranty" and got the whole replacement done free of charge. They really did hustle me when they sold it to me. It only had 40K on it when I bought it just a couple years back. Owner of the dealership's best friend.
Checked records of service and it got a full flush of the tranny at 39.5k miles and sold to me at 40k miles. Irony being 500 miles is how long they require someone to drive it to confirm SMOD after a full flush, so I had 'em dead to rights.
  • + 1
 @bizutch: DAMN. thats crazy that they did that! but I guess somewhat expected by some places. Glad you got it sorted though. I've got a 2nd year E91 which had changes in the 3rd year (some good some bad, went from ZF to GM trans and more plastic in place of magnesium) and it's been decent so I guess I lucked out.
  • + 1
 @TheRaven: I think a rear mountain bike shock is slightly less sophisticated as a car
  • + 31
 Cane Creek thanks for years and years of quality products and top-notch customer service. Every company runs through a rough patch. I have had issues with my DB inline. You have always taken care of them for me .I appreciate it and you got me back on the trail as quickly as possible.
  • + 30
 .... so in short it has a 26% larger seal, cool.
  • - 2
 ... thus introducing more friction
  • + 29
 @Mooka: Friction is not a function of surface area.
  • + 44
 26 is dead. Shoulda gone with 27.5 seals
  • + 2
 @Loche: That is true if the forces holding the rubber to the shaft were the same, but they are not because the seal is bigger next to the cylinder wall as well, so more squeeze force pushing on more seal area, equates to higher friction (same force on more area), I think? Regardless I'd say it's probably negligible.
  • + 2
 @Rasterman: Assuming they used the exact same rubber and the same compression of the quad-ring, then you're correct: the "squeeze" force is higher and friction is increased. But this is because of the additional amount of rubber that needs to be compressed (which requires a higher force), it has nothing to do with surface area.
  • + 17
 Didn't know a change in colour could have such an effect on reliability????
  • + 10
 So much hate going on, i have an inline and it is by far and away the best shock I've ever had, i think back to the Fox shock that come on my frame and the difference if frankly embarrassing for Fox.
Yes i have had reliability issues (which seems to be the source of most hate) and since it was out of warranty i got it serviced and fixed by TF tuned who replaced and upgraded the necessary parts under warranty anyway all in the service cost which it probably needed anyway after a year and a half of abuse. its been perfect since too and most shocks would need some TLC in that period anyway.

Think this new one looks like the perfect evolution (remember the inline was the first of its kind so teething issues can always be expected) quite fancy that remote combined with my dropper too. although another cable around my bars is starting to get a bit busy!
  • + 8
 Nice update! @CaneCreekCyclingComponents

i tell you what sad, the amount of negativity and complaining.

1st Cane Creek has messed up and owned it. they are trying to help and resolve accordingly.
yes they could have handled it differently from the beginning with a recall from the start. im sure they've
learned from the experience. having said that their costumer service has always been good to myself and
plenty of mtb riders in my community (most of them with a DB inline issue).

2nd from my experience (reading on forums, riding and friends experiences with inline's) fair amount of people are
not servicing the shocks within the suggested service hours. this is HIGH PERFORMANCE SHOCK not your standard RS monach or fox float (nothing against those shocks). if they are any gear heads in here, auto or moto you know anything high performance needs more attention. i built race engines for years in professional motorsports and we were strict on service hours or be subject to less performance or failure. so running or high performance shock with a 500miles or 400hrs your asking for failure IMO.

3rd going back to both points Cane Creek is pushing the technology in the industry.thus is makes better components, with out the double barrel implemented in mtb from motorsports fox wouldn't have made the float x2. with pushing innovation comes failure or your not trying. the inline has had its issues and is being addressed, lets move on, look forward and stop beating a dead horse. These shocks are for the true enthusiast if you really want to unlock your bikes true potential and suit your riding style. yes it cost to maintain them but once you get it dialed its worth every penny

PB has become so negative in the comments its depressing. its like watching the news nothing but the blues. how about informative questions and more info rather then bashing to get a rise and become a keyboard thug. seems like the mtb community has become so negative specially on pinkbike.

just my 2 cents
im out
  • + 1
 ALL the main companies' shocks out there are high performance shocks. They all say they need to be rebuilt around 100 hours. My fox and rockshox shocks eventually ingest air in the oil and need to be rebuilt. Frankly I wish I knew of a shocks or fork that weighed an extra 200g or whatever it takes and you didn't have to touch for a year or two.
  • + 8
 @canecreekcyclingcomponents I guess I'm a little confused..... I have 3 cane creek shocks. 2 db inlines for my 2015 warden and a db coil on my demo. My initial inline wasn't functioning properly because of a known issue. I was told I had to pay $160 plus shipping to have it fixed. My db coil needs to have the shaft upgraded to a larger diameter because the smaller shaft is breaking. I was told I have to pay $160 to have the shaft replaced. The inline currently on my warden now has less than 30 hours on it and if I want to upgrade to the new internals I have to pay $160. My buddy craig has an 2015 spec enduro with less than 50 hours total ride time. A couple days ago his inline blew. He called customer service and was told it was "most likely over due for service" and that he could pay $160 to have it fixed...... I can't understand why the consumer is being forced to fork out all of this money for known issues that cause failure on shocks that have very low hours on them. At some point I feel like your company needs to step up and take care of it's loyal customers. I like the way your shocks ride when functioning properly, but at the end of the day I'm just a guy that works full time, has 2 children under the age of 2 and would rather spend my time riding than continuing to waste time and money repairing the same component.
  • + 7
 Though I had issues with my inline. Cane Creek did a great job of taking care of me. Don't forget fox and rockshox over the years had the similar issues.... CC has proven their loyalty to their customers with the inline issues. Thanks CC!
  • + 5
 You people suck. At least they are enhancing there product and admitting fault in there design. If I had a dollar for every time I broke something made by fox or shimano and warranty was refused I would be able to buy a new IL shock. Cane Creek is a stand up company that does good business... Period
  • + 5
 I find interesting how CC inline is bashed on comments... I had mine for one year and did not have any issues. Best shock ever for me. I don't see people being so passionate about bashing other products i.e. RS Reverb. I rode a bunch of those and they all acted differently. Two stopped working in the middle of the ride. But I still read somewhere it is the "best" post ever...
  • + 5
 @CaneCreekCyclingComponents I went through 3...or was it 4? ccdb's due to warranty issues or leaking seals. You guys sent me some cool socks though. Do the RIGHT thing and offer a cheaper upgrade to current users... Best shock I've ridden but most unreliable by far. Get ahead of this shit and shine!
  • + 4
 Are there no 230mm shocks planned? The DB Coil IL an the new Air IL are both announced to be 210mm in the longest version.

My new Transition is 230mm and it seems like there is no alternative to the OEM Super Deluxe at the moment. Metric is kind of annoying.
  • + 33
 The united states is aware metric is annoying that's why we avoid it Wink

i hate dividing and multiplying by 10
  • + 1
 another transition owner here that wants to try something else, get on it cane creek!
  • + 0
 @adrennan: HAHA upvoted.
  • + 2
 pretty sure the new slayer is 230 also...
  • + 1
 You do understand that longer travel shocks require piggybacks, and DB inline is not about that?
  • + 1
 @IVee: No, the 210 is 65mm stroke, just like my 230, they can add 20mm of empty space to the 210 and i'll try it.
  • + 1
 @app-uncture: 210 is 55mm according to the table above. A 10 mm difference in shaft stroke means something for oil displacement
  • + 7
 @Chridel - The DB COIL [IL] and DB AIR [IL] stop at 210 to allow the DB COIL CS and the DB AIR CS to take over the 230mm sizes and higher. Though you are right, the stroke amount nearly matches a standard 216x63 size. So we are scanning the market and will implement those sizes if a large enough demand is there! Though @IVee is right, the 230mm size usually intends an external reservoir damper for heavier shredding.
  • + 1
 you are right @IVee, I misread it. @CaneCreekCyclingComponents: can I get a DB Coil CS or DB Air CS in 230 x 65 then? CC website does not show it.
  • + 3
 why you doing all that work w/ metric - just move the decimal point
  • + 1
 @app-uncture: same with the german distribution, only db coil without climb swich is 230mm
  • + 1
 CC is doing inline and il shocks in metric up to 210 and reservoir shocks in the metric lengths longer tan that
  • + 1
 @Turnbar: no the db coil cs and both DB air shocks are not listed in 230. Only the classic ccdb coil.
  • + 2
 @Chridel: @app-uncture

Hey guys, we were waiting on the website update for DB COIL CS and DB AIR CS until we finalized the Bill of Materials for the 230mm and 250mm metric lengths. But we are doing these sizes in Metric for both AIR CS and COIL CS! These shocks will we available to ship by the end of January.

Hope this helps clean up the confusion!
  • + 1
 @CaneCreekCyclingComponents: thanks for the update! Now... Air or Coil...
  • + 1
 @CaneCreekCyclingComponents: Great, the CCDB in my Reign Advanced was an awesome shock but for my next one a climb switch would be an important feature so I will wait ;-) Cheers
  • + 4
 It is a welcome "advancement" or should you say a "Design Fix" After owning a DBInline (that when functions, is unlike any other air shock) that had to be replaced 4 times in a year, I finally gave up and bought a DVO Topaz. Customer service remains top notch at this company and they were always a pleasure to deal with.
  • + 4
 "These successful advancements that were used to create the DB AIR [IL] have also been employed into the new 2017 DBInline and DB COIL [IL] shocks, ensuring increased reliability across the entire in-line Double Barrel shock family."
What is the difference between this and the 17 DBInline?
  • + 2
 air can
  • + 4
 I have been running strong with my DB Inline for 2 years without issue. I have read of other users having a lot of issues so I hope this "fix" solves most of those. That being said I weigh 240lbs, if someone was going to have seal issues it should be me?
  • + 7
 Now with 50% less hair!
  • + 5
 I'm amazed this story is still up. I would have guessed it'd be in for a warranty rewrite already.
  • + 5
 You know cane creek has an image problem when their press release contains the word "reliability" five times...
  • + 2
 I'm not convinced that the OPT will be useful to the majority of riders. How many people actually use their climb switch? And out of these people..how often do they use it? Now are they willing to add another control on their bar for those moments?
  • + 3
 I've stopped using it because I keep forgetting to turn it off before getting 4ft of air...I finally gave up on using it because i'm afraid of blowing my damper apart.
  • + 1
 I use the shit out of lockout on my XC bike bro.
  • + 4
 i've been waiting for this climb switch remote for like a year and a half, since it was first announced. i use the switch all the time
  • + 3
 @xeren: I'm with you, I find myself using it a ton and it works. Especially since it can be turned on a little or a lot depending...
  • + 1
 racers
  • + 2
 Thank you to Cane Creek for your courage to move the industry forward. In my opinion you are facing the issues, and have learned from your mistakes. I am grateful when people allow me the opportunity to prove myself again after my mistakes. I won't hesitate to purchase a new bike if it has your shock on it, and if I am looking to upgrade a shock on my bike, I will be giving this new shock a look.
  • + 3
 This came at a perfect time for me. I just sent my DB Inline in for a rebuild. I called and asked them to upgrade to the AIR iL for an extra $65. What can I say. I'm a sucker for graphs.
  • + 4
 "Seal is 26% larger than the previous design, which provides better sealing under adverse conditions."

So the shock will last 5 rides not 4 before blowing up...
  • + 2
 I had an Inline and a DBAir, sold both of them off since I couldn't get the shocks to not be harsh on repeated square edge hits and yet pedal well uphill. That and the lack of serviceability led me to Rockshox, where so far the Monarchs have been good enough and I can tear into them whenever I want. Best of luck to CC on this new batch of shocks, I still think they do make high quality stuff. I wish they would have done away with needed a tool to adjust the dials of the shock, or at least added some markings to make adjustment easier.
  • + 1
 I had the 1st gen inline, that blew the seal on the 8th ride. Admittedly I was primarily using it at the bike park. Cane Creek treated me fairly and upgraded me into a dbAir for $80 no problem. When the inline worked it was the best air shock I've ridden. There is price to be first when pushing technology further in any field.
  • + 1
 I had the worse luck with that shock, I don't know how many I had to warranty on $6000 bikes, embarrassing less than a month of a ride with the majority of the rear shocks, I even had a customer ride their rear shock one time and it blew out... Mine personally lasted 3 months the first time around, the second time around I wasn't riding the bike that much. Blew out with a less than a dozen rides and they had the balls to charge me a rebuild fee. The guy I spoke with on the phone told me the rear shock was a year old I didn't even have the bike for a year at the time.
  • + 1
 'cheaper' upgrade? fk that, they should be sending you a replacement not only free of charge, but reimburse you for any costs associated with maintaining their faulty product. I can't think of any other industry where this shit flies.

I have a cane creek headset, and once it goes it'll be a cold day in hell before I send that company any of my hard earned money. Chris King from here on out, lost customer for life.
  • + 1
 got any weight figures for both the air and coil. i tempted by a coil version 200x57 the regular db coil and air are a bit of a porky and i dont get long enough dh runs to warrant them i think.
  • + 2
 @CaneCreekCyclingComponents Will the new DB Air il be able to be serviced by the home mechanic or will it require CC to service like the current inline?
  • + 1
 Horrible exp with CC. Wouldn't even listen to me when i had constant problems with their authorized service centers. Finally gave up, bought a PUSH and never been happier. Good riddance
  • + 0
 It would be great if they would offer something that could be serviced without shipping back to them and paying a ridiculous price. Heck, I would even take them responding to my emails and phone calls trying to setup service. Its great to offer a premium product, but you need to have the support behind it. I'm switching to brands that actually support their products.
  • + 3
 I'm not real sure what you are talking about. But Cane Creek has always been five star customer service for me. I have been dealing with them since the nineties. They have always treated me like a top customer. I would rather deal with Cane Creek customer service for an issue than any other cycling company on the planet.
  • + 1
 @CaneCreekCyclingComponents , i just bought a ned db inline 2017. I kinda feel average about this new's. Are my 2017 inline internals updated? Should i return it for a db air IL replacement?
  • + 1
 Has anyone seen the dimensions of the new (IL) air can yet? They look larger than the DBinline so I wonder if I will run into clearance issues if I upgrade. Currently I just barely have enough clearance a fully bottomed.
  • + 1
 Great question! The can is not perfectly circular - its an oval shape. There are portions of the air can that are larger than the DBInline to increase the air volume. But one side of the can has exactly the same dimension as the DBInline to ensure bikes with really close seat tubes and other sensitive fitment spots will still fit the new shock. What bike do you have?
  • + 1
 @CaneCreekCyclingComponents: are you planning an update for ccdb air can as well?
  • + 4
 Does anyone know whether the OPT remote can be retrofitted to CCDBair CS?
  • + 2
 @slimboyjim Hey James, the Air and Coil CS valve body was not originally designed to work with OPT, only DBInline, DB AIR [IL], and DB COIL [IL] are compatible. We will certainly have the OPT-ability on the newer external reservoir shocks in the future, but the current offering of OPT only works with the IL valve body.
  • + 1
 @CaneCreekCyclingComponents: That's a shame but thank you for the response - much appreciated...
  • + 1
 I want a Remote climb switch for my piggyback double barrel CS.
Is this avalible? if not, it really should be. it would be a real upgrade far more useful than most gizmo gimicks.
  • + 4
 Fox X2 needs a bar switch for its climb mode
  • + 3
 Wonder if the new air can is compatible with the old inline?
  • + 1
 Same goes for the Oil Seal Head and Piston... Will a CC rebuild of an older inline allow for those to be retro-fit? Maybe I missed the answer...
  • + 9
 @CarlMega @wheatgerm both of you are right! And sorry, the answer wasn't included on the Press Release.

The updated Air Piston and quad ring, and the new oil seal head quad ring are being implemented into every DBInline when its in for service or warranty. The new air spring (Inner and outer air can are different) is compatible with a DBInline damper.

For DBInline owners, Cane Creek and its service centers are providing the new internal parts during every rebuild at no cost; that's new air piston and new oil seal head, for both warranty or paid service. Also, riders can upgrade their DBInline to the new DB AIR [IL] while it is in for service or warranty at Cane Creek. Under warranty, a DBInline can be upgraded to a DB AIR [IL] for $65 USD. If not a warranty, DBInline owners can upgrade to a DB AIR [IL] for $225 USD.
  • + 2
 @CaneCreekCyclingComponents: Hey CC, I was wondering if this is the same update that was done on my DBInline shock last month in December? Person I spoke to said they had a new major update they were using in October. Also, if I did get the updated parts, is it still possible for me to upgrade to the DB AIR [IL]?? Thanks for keeping up the good work!
  • + 1
 @CaneCreekCyclingComponents: Thanks for reply and a very fair treatment for original Inline owners. I'm actually due for service so I think I'll be taking you guys up on the $225 upgrade. Sweet.
  • + 2
 It was nice and now it's better. Don't like yours give it over. CC made it upgrade friendly.
  • + 1
 so far email to cane creek no reply, almost a month. are they ready for this upgrade program for global rider? anyone has successfully upgrading the old ccdb shock?
  • + 1
 @CaneCreekCyclingComponents is there any upgrade program for ccdb inline owner that came in with bike? or "owner" here is as in shock (ccdb inline) that bought separately?
  • + 1
 I got my DB Air rebuilt about 4 months ago. The rebuild ended up costing around $300 dollars. I got new internals and the black shaft. I guess it was worth it?
  • + 1
 Come on Cane Creek. Just do the right thing and at least offer this as an upgrade when it comes time to service my inline. Again.
  • + 2
 They do. I had the new internals retrofitted in my Inline last month. No charge under warranty.
  • + 1
 @Loche: do you know when they changed over? my inline blew a seal 8 months ago, was fixed under warranty, but i'm assuming that was before the new seals came around
  • + 2
 @xeren: As far as I know (not very far), the parts were released early november, but Canadian service centers only received it late november. See:

www.dirtlabs.com/cane-creek-inline-updates
  • + 1
 @Loche: thank you!
  • + 1
 @CaneCreekCyclingComponents: so the $225 deal gives you a brand new DB air IL shock not my old Inline upgraded right? What if I wanted to switch to a DB Air?
  • + 2
 My feelings are reminiscent of the the air and oil in my dbinline: MIXED
  • + 0
 Whoever has the most remote on their handlebar wins! Front Shifter, Rear Shifter, Dropper Post, Front Lock Out, and Now Rear Lock Out! WTF
  • + 9
 What's a front shifter?
  • + 11
 You mean a Scott bike?
  • + 1
 @Klainmeister: My buddy rides a Scott Genius with 7 mechs - f/r brakes, f/r lockout, f/r shifter, and dropper. Drives me nuts. Cables everywhere!
  • + 2
 front and rear lockout isn't new bro. Its just new for their shocks.
  • + 3
 "front shifter"

i don't think that's a thing
  • + 1
 would be good if OPT and DROPT come together in a discount bundle rather than having to buy each ?
  • + 1
 Any chance the dbair cs will be getting these upgrades? The new air can sounds pretty nice, cc version of corset/evo?
  • + 1
 Working on it now! Expect the LinEair spring to be implemented to the AIR CS this year.
  • + 1
 Anyone know if the dropper remote is compatible with the giant contact post?
  • + 2
 @GeorgeAlbery Yep! All cable actuated posts are compatible with DROPT. Looks like that post has a fastening cable on the remote side, just use that same function of the DROPT remote (DROPT can run the cable end at the bars or at the dropper post, either connection works)
  • + 1
 @CaneCreekCyclingComponents: cool, thanks! How much will they retail for in the U.K.?
  • + 3
 My next shock
  • + 1
 Wont be able to service it ya self either
  • + 2
 Very nice !
  • + 1
 @CaneCreekCyclingComponents
Are these new internals in the DB Coil IL?
  • + 1
 Yes, the Coil IL received the updated oil seal head, but it didn't need the updated air piston Wink
  • + 1
 its beuty , and will buy it for this price :]
  • + 1
 "Don't cramp your style"...just cram more shit on your bars.
  • + 1
 Will it come with an extra shock for when you have to send it in?
  • + 1
 double post. how do I delete this crap?
  • + 0
 ''...ensuring increased reliability across the entire in-line Double Barrel shock family.'' Ouch! my butt hurt.
  • + 1
 So good news for the future buyers, but shit news for the owners?
  • + 5
 How does the release of a new product affect the owners of a current product? It's like what I'm hearing all the time when Apple releases a new laptop or whatever and a bunch of nerds goes into whine overdrive because they just bought the current model and they DEMAND money back. Sheesh.
  • + 1
 The owners are allowed to buy a new one as well
  • + 4
 @kopaczus: I cant disagree in the majority of situations but not when the original product was a complete and utter pile of turd and these problems are seemingly put right for the new model - Customers dont like being product testers.

This of course does not apply to moaning about a new version being released if your current version performs in the manner in which it was intended.
  • + 2
 @kopaczus: It affects current owners because this 'new' shock is actually a fix to the horrible unreliable original Inline. It's a slap in the face to them. It's CC basically saying hey we fixed the Inline, if you want it you need to buy a new shock.

CC tarnished their rep with the Inline. I have a DBAcs and love it, glad I bought my Riot frame without the Inline.
Definitely wouldn't buy a CC new release ever again. DVO is going on the frame I have ordered.
  • + 1
 @TheOriginalTwoTone:
Agreed, this is basically just a "fix" to the original db inline's inherent issues dressed up as a new product with some gold anodizing. Nice work marketing with your diversion tactics.
Still won't spend my money on this if they were to offer a discount or trade-in to current db owners - that's throwing good money after bad.
  • + 1
 So, it's been upgraded to be more reliable (more of this please bike industry) AND it looks better?
  • + 1
 Could be great for the evil following.
  • + 1
 so a DB inline with a larger -ve air chamber then.
  • - 2
 i do not believe you can have a "universal dropper remote. i have had cable actuated droppers where the cable end was at the post and ones where the cable end is at the bar.
  • + 14
 @adrennan Hey Andrew, the DROPT remote has the ability to accept the cable end at the bar or have the cable fastened at the bar - both options work, that way any cable actuated post works with DROPT.
  • + 1
 Rain drop Drop opt
  • + 1
 double post
  • + 0
 I'm gonna OPT out on this one
  • + 1
 Why the [parentheses] ?
  • + 11
 for compatibility with your bottom bracket
  • + 3
 brace yourselves, puns are coming
  • + 1
 double post
  • + 1
 @kopaczus: your double post is in line with the pun train
  • - 1
 does this one blow up or no?
  • - 1
 So many fancy marketing words, for a shock...
  • - 2
 maybe it will work as good as my Suntour Durolux. Dual canister air shock. Two years running. No issues.
  • + 2
 doesn't the durolux shock have preset compression damping? it's not even in the same league as the CCDB shocks
  • + 0
 @xeren: adjustable rebound and compression damping.
Your right no comparaison.
The cc air shocks fail plenty.
My durolux works perfectly.
  • + 1
 @Sshredder: HSC, LSC, HSR and LSR? I doubt it.
  • + 0
 @xeren: so try doing research .
You doubt it?
You just dont know.
  • + 1
 @Sshredder: the research I already did said it had preset compression, only rebound is adjustable (and not separate lsr/hsr), but it appears some of the newer models have adjustable compression. but not all 4 damping settings are adjustable like the ccdb shocks
  • - 3
 Worst piece of shit shocks ever
  • + 0
 How many have you used?
  • + 1
 @special-jLeslie: 4 and all of the failed quickly. I had a DB coil where the shaft cracked in half. I had a db air that was made so poorly that air canister leaked air during regular riding. Sometimes I would have no air after 2 hrs. The inline I had stopped working after 2 weeks-sent it back and that one worked 2 weeks. They are complete crap - save your $
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