Commencal USA Unveils Total Choice™ to Bike Shops, Consumers

May 3, 2010
by Tyler Maine  
Source: BTI USA

Prospective Commencal buyers should prepare themselves for a case of whiplash this spring. Prices on Commencal's top models of complete bikes have just fallen by an average of 15 percent. But lower pricing is only part of the story. Commencal wants to give customers the opportunity to build their ideal bike from the frame up, with a wider variety of options for every part of the bike - right down to the grips. The idea is not new, but the depth of choice is unprecedented. More information inside,
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Commencal's exclusive US importer, BTI has launched its much anticipated Total Choice™ - a powerful, web-based custom bike builder that enables bike shops to take advantage the distributor's enormous selection of top name components. Total Choice is designed to serve as a bridge between bike brands, local shops and the consumer allowing dealers and their customers to design, collaborate and order fully custom bikes online.

Commencal is determined to offer not only a unique, highly engineered product, but a unique way of buying bikes. Commencal's global marketing strategy relies on its international distributors, like BTI, to explore ways to adapt the brand to fit into their local market. "BTI's Total Choice allows us to offer our customers what we know best: a perfect racing chassis with high-performance suspension that is specially designed and tuned for aggressive riding," says Commencal Europe's director of International Marketing, Marion Alexandre. Total Choice™ empowers Commencal's US customers to select the components that suit their specific riding styles.

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With over a year of development and programming, BTI has invested significant effort in making Total Choice™ both user friendly and flexible. Other bike brands that have custom builder programs, but BTI’s diverse component selection is unmatched. The devil is in the details - in programming Total Choice, BTI has gone further than its predecessors, identifying 24 potential areas for customization on a typical XC bike. A prospective buyer can, for instance, choose from 10 or more model-specific forks for a given cross country bike, including Fox Racing Shox at special OEM prices. With Total Choice, every configuration imaginable becomes ‘stock’ - delivered to the dealer for assembly. Dealers can also opt for a modestly priced in-house bike assembly service provided by BTI's Factory Service Center.

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According to Commencal USA Brand Manager Michael Raney, "the inspiration for this program really comes from the enthusiast buyer. We set out to get them involved in the excitement of building a high-end bike in a way that was impossible before the web." A consumer version of Total Choice embedded directly into the Commencal-USA website gives the customer access to many of the same tools available to the retailer, minus wholesale pricing. Built-in social networking makes it easy to build a fantasy bike and share it online with riding buddies, or the user can print the configuration and take it to their local shop to order. “This is a game changer, putting the power traditionally given to the bike manufacturer into the hands of the rider and the independent bike shop. The customer takes home the bike they really want - so everybody wins.”

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"As consumers we want all the choice we can get, but this desire is often at odds with the traditional model of selling bikes, which depends upon limiting options and strict inventory management to remain profitable. Total Choice offers a compromise by providing a just-in-time model for selling bikes," says Preston Martin, BTI co-founder and Vice President. "Total Choice is a valuable tool that a bike shop can use to satisfy their most discriminating customers."

Commencal's Total Choice™ consumer portal is now publicly accessible. Venerable Italian cycling brand Cinelli will roll out its selection of Total Choice enabled road bikes in the next few weeks, and a re-launching of Voodoo Cycle's site in the works for mid-summer. We invite you to take Total Choice™ for a spin yourself at www.commencal-usa.com or if you are a dealer, visit BTI-USA.com.

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brule avatar

Member since Mar 27, 2001
3,581 articles

25 Comments
  • 2 0
 unprecedented? not really. Transition has been doing this forever and the 'depth of choice' is up to you. Nevertheless, kudos to them for getting out there and giving riders the option to 'build' a bike to fit their choice, AND cash flow...on the other hand if it cost too much with the options you want, quit whining, just wait till you can get the $$$, or buy a ride that you can afford...krikey, what a bunch of boo hooers: 'this is just a Diamondback rip-off' 'no it's not', 'yes it is', blah blah fricken blah! who cares who was first, the chicken or the egg?! if Diamondback dropped the ball and someone else picked it up why is that a rip-off! and by the way, one of your choices, is to NOT choose to buy - although i suspect most of the 'it's a rip-off' probably don't have the money and would do well to put their energy and time into getting a job instead of complaining here all the time, so then they can afford all the cool 'rip off' stuff out there...ahhhhh, gotta go and buy a bunch of swag...later.
  • 1 0
 Did everyone forget that Santa Cruz has been doing this same exact thing for years? Only their system allows you to also choose which color frame you want, so that's...actually better in my eyes.
  • 3 0
 I've been ordering pizza online like this as well... And even the toppings change in the graphics! Big Grin
  • 1 0
 This is a great idea.

Giant were doing frame colour choice a while ago, I guess it didn't work out since they don't do it anymore.

But like some of you have observed, the price goes up quickly - sorta like choosing the specs on a Dell - the base model costs $$$, but by the time you upgrade the RAM and chip and HDD etc it now costs $$$$$$.
  • 7 3
 Its like playing with dolls , but bikes instead Big Grin
  • 7 0
 It's more like LEGO... Razz
  • 1 1
 Man, you get roped into a XX bike pretty quick.

If you select the crank it requires the front derailleur which requires the chain/front shifter, which requires the rear shifter/cassette/brakes which requires the rear derailleur.

In this case it seems to be the illusion of choice
  • 4 0
 Well, you selected a 2x10 crank... of course everything else must change with it. You can't just use a 2x10 crank with a 9 speed drivetrain. And since there's no other 2x10 grouppos on the market yet (although they have been announced), then yes, your choices are limited.
  • 2 0
 Great Idea, pity the bike I want comes out to $6500
  • 1 0
 I just checked it out....the selection isn't really that fantastic. It's not a bike customizer really....
  • 1 0
 Sweet.............if you are loaded!
  • 1 0
 i like the middle one but with the top ones wheels and tyres
  • 1 0
 Good job commencal!
  • 4 3
 i want it
  • 4 5
 Does their Team DH still crack like an aged eggshell? Because if it does, that's a choice I'm interested in! :-P
  • 1 0
 all mountain bike?
  • 1 3
 I hope you all know that this is a ripoff of Diamondbacks Mission series bikes, right?
  • 5 0
 Switch the brands around and you've hit the nail on the head.
  • 1 0
 Really? I could have sworn Diamondback came out with that susp. setup years ago..
  • 2 0
 I believe (correct me if I'm wrong) Diamonback came out with the Mission series in '07, and the Metas came out in '06. Not far apart, but Commencal definitely did it first.
  • 1 0
 Diamondback have never had this design*.

The mission has it's main pivot much lower, just above/behind the bb and a seatstay pivot right above the dropout. It's much closer to a Kona, except with an extra link driving the shock. It's not like a Commencal at all, apart from the Super 4, that one does use the same layout as a mission.

*unless they have...







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