HQ Tour: Suspension Tech International's NZ-Made Coil Shock

May 31, 2023
by TEBP  
The European Bike Project is one of our favorite Instagram accounts. Alex from TEBP constantly updates his feed with everything from interesting tiny manufacturers to inside looks at European manufacturing. Last year he was travelling in New Zealand, where he started The Oceanian Bike Project. This is the last NZ factory tour article before we return to exciting European manufacturers.

Suspension Tech International HQ Tour
A "Factory A Kit" prototype.

Norm and Daniel Cobb are Suspension Tech International Ltd, a specialist suspension business located at the scenic Lake Ōkareka, just minutes from the famous Whakarewarewa Forest in Rotorua, New Zealand.

Company founder Norm Cobb spent 42 years racing MX and tuning Championship-winning machines. He has extensive knowledge and experience from 40 years in the motorcycle industry. His son Daniel joined the operation in 2018.

Having worked on and owned many different suspension brands, Norm and Dan became frustrated with many OEM mountain bike shock designs. Shocks were expensive to purchase but suffered constant warranty failures, were overly difficult to service and tune, and often had to be returned to distributors for warranty modifications and upgraded parts.

Together, Norm and Daniel have designed, tested and produced a unique state-of-the-art mountain bike shock that is set for release in late 2023.

Suspension Tech International HQ Tour
Suspension Tech International HQ Tour


Norm says that the Suspension Tech “Factory A Kit” coil shock is “At last a product for the discerning mountain bike market that is consistent with the exacting standards and performance previously reserved for motocross riders using factory-only components from suspension giants KYB, Showa and WP.”

The rainbow green PVD coated shaft is a unique feature. Norm Cobb explains: "Physical Vapour Deposition coating is a process in which a solid material is vaporized in a vacuum and deposited onto the surface of a part. The materials form a thin metal surface layer. This can give the materials completely new characteristics. The production Suspension Tech shocks will feature many different surface treatment options and colours giving customers the option to order a custom shock."

According to Suspension Tech, all these features, combined with high quality racing shock fluid (instead of fork oil, which they say they often see in mass-produced shocks) results in a shock with almost zero fade and the lowest level of hysteresis seen in any mountain bike shock that is currently on the market.

Suspension Tech International HQ Tour
Suspension Tech International HQ Tour
The PVD coating is certainly an eye-catcher.


Features of the Suspension Tech “A Kit” shock include:

- 29 mm shock body for larger oil capacity
- 12.5 mm chromium steel shaft that is e-bike rated strength
- Unique PVD coated shaft (applied in the USA)
- Metric 6 mm ID high carbon spring steel shims for consistent tunes
- Parabolic rebound needle for precise rebound metering
- Oil and high pressure nitrogen gas separation via a floating piston reservoir
- All the alloy parts are machined using T6 6061 billet alloy by New Zealand machine shops, then hard anodised to a high penetration level
- Billet cylinder head with compression damping separated into high and low speed adjustments
- Rebound adjuster at the base of the shock shaft in the end eye
- Dual stage compression damping on the main piston for progressive response from small trail chatter to large jumps
- Mono tube damper uses high quality racing shock fluid (not fork oil) unlike many of the current mass produced mountain bike shocks


Suspension Tech International Factory Tour A-Kit Shock
A prototype A Kit shock looking good on a Turbo Levo.
Suspension Tech International Factory Tour A-Kit Shock
The 230 x 65 mm version weighs 525 grams.

The Suspension Tech “A Kit” shock in 230 x 65 mm weighs 525 grams (without spring). Norm points out that this is 5 grams lighter than a 2023 Fox DHX2 coil shock and that their offering holds almost twice as much oil and has a larger and stronger shaft than most competitors' high end coil products.

The shock can be reconfigured to fit your next bike by simply changing over mounting and component parts.

Norm says, “I want our customers to keep running this shock without having to buy a new unit just because the new bike has a “trunnion mount” or different length/stroke”. He continues: “We are not seeing anything on the market that is going to make this shock obsolete within the next 10 years, in fact we are now seeing shock designs from the major manufacturers that are more complicated but less durable and harder to tune. This shock is engineered to be quick and easy to tune and maintain without the need for an array of expensive specialised tools.”

Daniel, who is also one of Rotorua’s up and coming enduro racers, was heavily involved in ride testing, research and development. Norm says that his technical input and riding expertise has been a fundamental part of the successful development. Norm is proud that New Zealand Enduro ace Connor Hamilton has had three consecutive local race victories and contested three European rounds of the 2022 EWS using the Suspension Tech A Kit shock.

Suspensiontech International Factory Tour
Suspensiontech International Factory Tour
Inspiration for the A Kit shock: MX suspension and Paua (Haliotis iris).

Suspensiontech International Factory Tour
Suspensiontech International Factory Tour
Daniel and Norm Cobb in their Workshop.

Suspension Tech International HQ Tour
Suspensiontech International Factory Tour

Suspension Tech International HQ Tour
Suspension Tech International HQ Tour
The workshop has everything you need to work on suspension products.

Ten pre-production test shocks have now been in circulation for the last 14 months. I had the pleasure to ride one of them for a week on a Turbo Levo that a friend lent me and was impressed with the performance, especially considering that it was a prototype and not the product that will be sold. Norm reports that the shocks have endured the months of racing and practise with flying colours.

Future plans also include a “B Kit” shock. This shock will offer the same “A Kit” technology but utilise a polished chrome shaft and black body anodising. It will be more affordable without the expensive premium coatings. Norm’s philosophy is simple - he does not want to produce a cheaper cut-down product that fails to perform. “B Kit” products will retain the capability to upgrade components to “A Kit” specification as a future rider option.


Details
- Made in New Zealand
- Price: TBA
- Weight: 525 g (230 x 65 mm) without spring
- Website: https://www.suspensiontech.com/
- Instagram: @suspensiontechinternational

Suspensiontech International Factory Tour


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149 Comments
  • 210 0
 If it doesn't have an unintelligible graph and cost half the price of a complete bike, I'm not interested.
  • 72 0
 User name checks out!
  • 15 0
 How was this user name not already taken? Your user names makes you and expert on anything 2x the cost of its closest competitor with lots of fancy charts and bright colors. Genius brother. I’d upvote you 100+ times if I could.
  • 2 0
 @RadBartTaylor: no dude, this is for the goth dentists.
  • 2 0
 snorted when I saw the username. well done.
  • 1 3
 Intend BC: %>@;$*@;"*@;$*×
  • 1 1
 Not even the kashimique "PVD coated shaft"?
  • 1 1
 @baca262: The Brits?
  • 25 2
 Looks like EXT Storia
  • 10 2
 Some of those part’s definitely are haha
  • 4 1
 @Lololmalol: a couple of those pictures appear to have some old Push parts as well.
  • 3 3
 @blackbeardirt: so it’s basically a lawsuit in waiting
  • 9 0
 Yep, strong Storia-Vibes with everything about the reservoir bridge and adjusters, however: different shim ID, different piston diameter, different shaft diameter. So the internals are propably completely different and from their own design.
  • 29 5
 He was the Push distributor here in NZ, it fell apart as he was having endless warranty failures with them. Then as time went on he noticed a big drop in quality, machining swarf in internals. Sending parts back to the US, and they would still insist on charging the customer and then he’d see updated parts appear in the shocks from that failure. There’s a great blog post about it on the internet.

He bought a storia from the dealer in NZ. Then built the best from both worlds.

Having seen the incredible amount of EXT failures, I wouldn’t touch one with a 10ft pole.

Curious to see how well this one lasts and works. Has some big claims in terms of durability and such. But considering how brutal the push, ext, fox offerings have been as of late, surely it can’t be hard to be better.
  • 5 0
 @bonfire: almost every manufacturer battles with those QC issues scaling production, although each deals with it in their own way - WAO paused international supply of frames when scaling wasn’t on track, I recall Enve having major issues with QC when they first scaled, and from what I’ve heard Push are consistently excellent now. It’s a pity that these scale issues tend to impact early adopter distributors disproportionately. I can’t speak for EXT (except my V1.5 ERA was rubbish) but having worked with Italian manufacturers before anything could happen!

All that said, it’s fantastic to see quality kit like this being designed and made here in Rotorua, I’m sure they’ll have great success.
  • 11 0
 @bonfire: What EXT issues have you seen, I have one and its been flawless. My friend who races and is super funny about parts said it was the best shock he'd ever had.
  • 13 0
 That's just the layout. Apart from spring diameter (that's an EXT spring) everything else is different outside and inside.

12.5mm shaft, 6mm shims and a parabolic needle are not things you'll find in an EXT.
  • 9 2
 @bonfire: What EXT issues? I have one, and it's been bomb-proof. You're just stoking the rumor mill with nonsense.
  • 4 25
flag moroj82 (May 31, 2023 at 17:40) (Below Threshold)
 @Dougal-SC: it looks nearly identical to a storia. i can't speak about the internals, but he's using the body of a storia and calling it his own product, which is a massive copyright violation and theft of intellectual property.
  • 7 0
 @moroj82: the body is their own design made in NZ. Sure it may resemble a storia but its not.
  • 8 0
 @bonfire: oh SH*TTTTTTTT.......this is the company/guy that had a war with Push on MTBR?!?
  • 3 0
 @cmi85: Norm had a go a Push on Facebook, he had a couple of comments mtbr too. Dougal has had more entertaining back and fourth with Push on mtbr which is probably what you're thinking of.
  • 1 2
 @eschenbruch: can someone link the entertainment of this please? Would love to read it
  • 4 0
 @stormracing: MTBR Push throwdown

For Push drama just Google 'mtbr push' or 'mtbr 11-6' or 'mtbr hc97' as you can't find Push anything over on that site without drama and most of it just ridiculousness
  • 2 2
 @suspensiontech: appreciate that. Was a good read. I’ve had my fair share of push issues around here in the states and it’s been a massive bummer. But on to better things…
  • 2 0
 @everyheroneedsavillain: that thread is a toxic train wreck with a couple of the main protagonists appearing to avoid their hurt feelings by using more words and selective data.
  • 1 0
 @Dougal-SC: Yeah, unfortunately. You won´t find hydraulic topout either and thats a shame.
  • 2 0
 @bonfire: Just curious what kind of failures have you seen on EXT? I own a Lok V3 and got about 1500km (with no servic because Im lazy) on it and I it seems to work fine till now.
  • 5 0
 @RockCrawler: Its the usual, comes on slates something then doesnt reply with any actual info on what is bad.

Im calling BS on it as I know a few who love em, are hard on them and really picky.
  • 23 2
 Nice
  • 10 2
 Nice
  • 6 2
 Nice
  • 8 2
 Nice
  • 7 2
 Nice
  • 8 4
 Nice
  • 4 7
 nice AF
  • 6 1
 Nice
  • 4 8
flag hypermoto (May 31, 2023 at 9:58) (Below Threshold)
 Nicccccccce
  • 5 1
 Nice
  • 3 12
flag glenno FL (May 31, 2023 at 10:20) (Below Threshold)
 Take my money now ! oh ... Niccccccccccccccccccccccceeeeeeeeeee !
  • 5 1
 Nice
  • 9 9
 Cannes
  • 11 5
 Noice
  • 4 0
 Nice
  • 2 0
 Noice
  • 12 0
 the photo of the tool box, with a handful of DUB crank extractor caps made me laugh. Seems the Kiwi's also have trouble keeping those things on their bike! I currently have 3 extras from finding them on trail....
  • 7 0
 I just bought a new one & installed it two weeks ago. Looked down at my bike yesterday and... it's gone haha.
  • 6 0
 @Alexanz1: protip: buy a new one and send it directly to me, since that's where it will go eventually! Big Grin

but for real, just don't install it. keep it somewhere for when you need it in your shop.
  • 1 0
 Funny, I can’t take mine out at all! It is all scratched up from trying and dont want to pay $30 for the proper tool
  • 1 1
 I have at least 6. Last one I picked up (last week) had blue LocTite on it.

I don't even have a Dub crank. But at least my GF has plenty of spares for her bikes now.
  • 1 0
 @JSTootell: last one I found had a string of blue loctite spooled out behind it like a trail of breadcrumbs.
  • 2 0
 @Mtbdialed:

This is the way.

After reading tons of comments like this over the years, when I finally got a set of cranks with the self extractors, I pulled it and put it in my toolbox in the shop.

This way you can't lose it.

Plus I get to explain the great lengths I've now gone to for weight weenie-ism (/sarcasm tag for those that missed that...).
  • 1 0
 100%. On # 2 but should order another spare.
  • 1 0
 I have three from on the trail as well!
  • 8 1
 I had the pleasure of riding with Norm and Dan at Easter this year and then got them to service my forks and shock - they know their stuff - I've never had better feeling suspension (stock standard Levo Comp) on any bike in 20+ years. If you want someone to do a proper service on shocks in Rotorua, or anywhere in NZ really, these guys are the ones to know.
  • 9 1
 Inspiration for the A-Kit Shock: OEM WP Suspension. Photo doesn't check out...
  • 1 1
 The manufacturing quality of OEM WP stuff is equal to a KYB or Showa A-kit. Very good platforms to mimic the interfaces from.
  • 1 0
 @ghill28: I don't know if I'd go as far as to say OE WP rivals KYB and Showa A kit stuff, but I've also never ridden A kit stuff.

All I know is that I prefer the OE WP air forks on my 250SX to the KYB SSS spring forks that were on the YZ250 I had before. However the YZ's shock was much easier to dial harshness out of.
  • 2 0
 Yes its just production Wp on the bench - it was just what we were working on when Alex called around.
  • 1 0
 @ghill28: /Users/NormanCobb/Desktop/275380676_5289178167783265_2411918676451492993_n.jpg
  • 4 0
 Curious to see how you’ll be able to switch from trunnion to standard eyelet mounting… no pics or explanation on the website that I could find. Wondering what mods will be needed and what the cost would be.

Would be awesome to be able to replace a trunnion mount in case your hardware comes loose and you wreck the threads…
  • 2 0
 99% sure that the same way as in other dampers, just by eyelet swap.
Eye to eye can be changed simply by a damper body tube, the shaft and the rebound rod swap (it does not have any sort of hydraulic bottom out system)
  • 2 0
 As @lightone said, it's most likely a similar affair as in other shocks. However, I can't see anyone being able to do it in an affordable manner. The head/eyelet is the most expensive single component in the shock, and the work needed to make the modification takes some time. With that considered, you can easily see a number that's half the price of a new shock, or even more.
  • 2 0
 I was lucky enough to get one of the very early pre production shocks from Norm and Dan for my levo after being disappointed with the x2 that came with the bike. I've beat the hell out of it for 18 months now and it's still going strong, which is saying something given how hard the levo fitment is on coil shocks
  • 1 0
 So they complain about serviceability and mantaining from other brands, and they go and put "nitrogen" to the IFP. Why not just put a schrader valve there and let people make their own services? And of course we need a "universal" bleed port, no special this-brand-only tool to bleed.
  • 4 0
 moto bros will go crazy for this because of the name. Soon to see these on Tazers everywhere.
  • 5 0
 Hysteresis sounds like a troubling medical condition.
  • 3 0
 the supposed cure is a little sus if I'm honest.
  • 21 0
 Dr.House: it's hysterisesis. Case closed.
Assistant: but House, the odds of that are 1 in 10 million!
House: he lied about a mountain bike holiday in the alps 10 years ago. The pressure difference of altitude caused air to get mixed into his blood. Now a sudden broken arm meant he couldn't ride for 6 weeks and the resultant loss of serotonin caused a massive hysterectomy in his brain.
Cuddy: House you son of a bitch, you've fixed him
  • 3 0
 @mattg95: deserves more upvotes Big Grin
  • 7 6
 Nothing special, and show me who is using fork oil, I will wait. I'm sure its a fine shock, its just nothing special. Companies have been knocking off moto shocks since forever. Dont take a DHX RC4 and add a climb lever and try and sell it to me as something new. The bike brands are just lucky kyb and showa haven't entered the market to take it over. Also the Marzocchi 380 DBC is the exact same as my 2007 KYB fork on my cR, the only real change Fox made on the Grip 2 damper is the vvc rebound.
  • 2 0
 PVD is a process, not a coating. Without the name of the material, you still know nothing. And it's nothing new. If you want to do something ultra fancy with a three layer acronym at least use ALD. But hey, it looks nice.
  • 1 0
 Since you took ALD, I'll propose MOVPE coatings.
  • 1 0
 @JudgeJor: I first thought of MBE as the king of expensive coating technologies, but like MOVPE it needs a crystalline substrate otherwise there is no epitaxy.
  • 3 2
 Looks like a great product! I’ve been running an EXT shock for the last few years, it’s performs so well and has been impressively durable too. But once this shock is available, I’ll give one a try!
  • 4 0
 Catchy company name. It really flows from the lips.
  • 1 0
 Interesting story. the failure rate of shocks is certainly better than several years back, but reliability and tunability improvements are always a good thing.
  • 15 1
 I take it you aren't currently riding a Float X2
  • 2 0
 @knarrr: I assume they are talking coil shocks

apples to apples here, the float X2 is my favorite shock....when it works.

The issue on the x2 is pressurized air from the can getting past the seals into the oil cavity, not to be confused with cavitation.

It sucks! its the worst, but
  • 3 0
 @knarrr: nobody is…..shock bodies all cracked.

And a lot of Grip2 forks out of commission until they get the massive OEM glob of grease blocking the air shaft ports cleaned out.
  • 1 0
 Unless it's a Fox X2, then it fails just as often now as they did back when it was first introduced.
  • 2 0
 @knarrr: yeah wtf was with that, thought x2 was great then as I went out to ride the shock seals blew overnight in the garage out of all places
  • 1 0
 @nickfranko: My old ones lasted way longer than my new x2's
  • 2 0
 The question needs to be asked; which current mass produced mountain bike shocks are actually using 'fork oil'?
  • 3 0
 I know one of the oils DVO recommends for the Topaz is Motul 2.5w Fork Oil. ...as a result, I also recognised half a shelf of the stuff in the second-to-last photo in this article which made me chuckle.
  • 5 0
 Basically all of them.
  • 3 1
 Fox use Motorex 4wt - fork oil in the 2021 - 2023 Float X2, DPX2 and DHX2. Push used Motorex 10wt fork oil in the 11.6R but now use Motorex 2.5wt shock oil in the 11.6S I'd post images of the oil containers but don't appear to be able to do this in the comments section?
  • 2 1
 Always good to see a new player, but I wouldn't feel comfortable paying top dollar for one of these unless Suspension Tech has good distributor support a la EXT or Vorsprung.
  • 3 0
 They wont need "distributor support" as they aren't planning on manufacturing these on anywhere near the scale of the two companies you have mentioned. Being that they control pretty much all aspects of manufacturing, they can deal with issues on the fly far quicker than a bigger company running through a distributor.
  • 1 0
 @NikBNZ: Yeah, what you're saying makes a lot of sense. Still, it would be nice to have your shock serviced, revalved, rebuilt to fit different eye-to-eyes (as Suspension Tech claims they can do), etc. without having to send it all the way to NZ. If you order something from Suspension Tech, you probably won't have many problems since you live in NZ, but the rest of us will have to deal with issues like international shipping fees and long wait times.
  • 1 0
 What’s the fork leggies on the picture w the white spring equipped shocks?
  • 1 0
 Stuff they pulled off a KTM.
  • 1 0
 Any idea about the internals? bottom out control? Any good new thing or just a normal bomber shock?
  • 1 1
 I think it's the second positive chamber that do this work.
  • 2 2
 Going through all this engineering and detail, yet not putting spherical bearings instead of shitty bushings ... that's baffling to be fair.
  • 6 2
 Sphericals cause more fitment issues than any other design decision. They also solve almost zero alignment issues. Bushings are better.
  • 2 0
 Where can I buy one of these? I want to get rid of my foamy X2
  • 1 0
 speaking of shocks i saw richie had a new one on one of his recent stories, compression knob looked awfuly like this one
  • 1 1
 Confused as to why the weight doesn't include a coil, considering it requires one to function
  • 18 0
 My guess is because spring weight is pretty variable depending on the spring weight used
  • 3 4
 @mtmc99: Definitely. But also like weighing bikes without pedals. Because who is riding a bike without a pair of pedals? Or, in this case, a coil?
  • 3 0
 Because coil shocks don’t come with springs, and because coils of different spring rates vary greatly in weight.
  • 2 0
 @JSTootell: pedals, like coils, are completely subjective, so why would they weigh a bike with a pair of pedals that are completely different to the ones you’re gonna use? It’s not like you can’t just google the weight of a pair of pedals anyway
  • 1 3
 @samdaman1: What about tires? Stem? Handlebars? Chainrings? Wheels? Groupset? Saddle?

Those are all subjective things. The only thing on that list that is original on my trail bike is the stem...and coil.
  • 3 0
 @JSTootell: The bikes are sold without pedals. That's why.
  • 1 0
 so, that's supposed to be rainbow dlc coating or rainbow tin?
  • 2 0
 Not sure Looks similar to the colour of the stanchions and shock shafts on the pro circuit mx bikes.
  • 1 0
 @Dwmarine: yeah they call it rainbow coating, apparently it's varying thickness dlc or tion or ticn. the varying color is produced by the same principle oil slicks have iridescence.
  • 2 1
 I have never seen a pvd finish last on any surface that gets contact.
  • 3 1
 Good work Cobbers.
  • 3 1
 EXT much?
  • 1 0
 @suspensiontech Any news on release date?
  • 15 15
 When you copy EXTs homework and then change it just slightly
  • 1 0
 No hbo though?
  • 6 0
 Yeah, but they used gel pens, so I am sold.
  • 4 6
 Not sure why you are getting down voted, it looks just like a Storia V3. Also, I bet if you spin that spring around it actually says EXT on it.
  • 1 1
 @JohanG: "Dual stage compression damping on the main piston for progressive response from small trail chatter to large jumps" sounds like it might be HBO, although it could also just be a split stack.
  • 1 0
 @dlxah: Not HBO, 99% sure they are referring to a dual stage shim stack on the base valve which is a pretty common valve setup for woods/enduro on a moto shock.
  • 1 0
 @dlxah: that just means rebound is faster early in the stroke and then slows down deeper in the stroke like bottom out
  • 1 1
 And for compression it’s light in the first and stronger in the last
  • 4 0
 @gspottickles918: Nope. 2 stage valving is speed not position sensitive. Meaning that higher shaft speeds will engage the 2nd stage of valving for compression not rebound.
  • 7 0
 I would think there is little similarity between the Ext 14 mm Anodised alloy shock shaft and the Suspension Tech 1/2 inch hard chrome steel shaft with PVD coating except perhaps they are both shock shafts?
  • 4 0
 @notsosikmik: Yes we used Ext springs on most of the pre production shocks but also made them fit the Rockshox springs which we are also using. The Ext springs are the lightest we have used but service life is not great. We are talking with Eibach and other European manufacturers - the spring makers here in NZ don't have the technology or raw materials to produce a spring that meets our requirements. I liked the Push hyper coil springs but they rusted badly in our environment.
  • 1 0
 @suspensiontech: Yeah I am just referring to the overall shape and look of the shock. I understand the tech and shaft size is different but it cannot be denied it looks very much like the Storia V3. If this looked exactly like an 11.6 with different internals it would be mentioned. Also what is the coating? TiN? Physical Vapor Deposition (PVD) is a process not a coating. what material was physically deposited on the shaft?
  • 1 0
 TI NITRATE
  • 1 1
 OIL SLICK FOR YOUR SHLOCK > GOLD FOR YOUR SHOCK
  • 2 3
 Looks like an Avalanche!
  • 2 0
 Judging by the diameter of the hsc assembly I'd wager this shock uses a shimmed base valve, where Craig uses a poppet. Also hopefully this shock features rebound adjuster ports that enter the bushing and create a hydraulic top out, where an avalanche doesnt and just clunks into the sealhead.
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