Fox Factory Holding Corp. today announced that its filing of a voluntary recall for certain bicycle FLOAT X2 shock absorber products due to a potential failure hazard has been approved by the CPSC.
Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Fox for instructions on receiving a free repair.
FOX has learned that under certain conditions, some bicycle FLOAT X2 shock absorber air sleeves can rupture due to the increase in internal air pressure which occurs during shock absorber compression. Fox has received seven reports of the shock absorber outer sleeve rupturing. No injuries have been reported. In response to this information, FOX is conducting a voluntary recall that involves all model year 2016 and some 2017 FLOAT X2 bicycle rear shock absorbers sold both individually and installed on YT, Giant, Pivot, Intense, Ibis, Scott, Trek, GT, Knolly, Norco, Rocky Mountain, Diamondback, Morpheus, Foes Racing, Orbea, and Canyon full-suspension mountain bikes and frames.
The solid black or black and gold FLOAT X2 shocks have an air sleeve construction. FLOAT X2 is printed on the external reservoir connected to the blue compression and red rebound adjusters that have X2 and RVS laser etched on them. Recalled shocks do not have a “250 psi max” label directly under the air fill boss on the outer sleeve of the shock. A full listing of all recalled shocks and bike models can be found at http://ridefox.com/recall#brandsmodels
For more information visit: www.ridefox.com/recall
Fox toll-free at 855-360-3488 from 8 a.m. to 5 p.m. PT Monday through Friday.