Ibis Announces Lifetime Warranty

Mar 28, 2023
by Ibis Cycles  
photo

Press Release: Ibis

Ibis Cycles now offers a lifetime warranty against manufacturing defects on all rims, wheels, and frames purchased on or after January 1, 2023. This replaces their previous 7-year warranty and reflects the existing policy of honoring warranty claims for defective products regardless of purchase date.

From detailed set up guides to expert level customer service to small part support, our goal is to provide exceptional customer service and support after the sale so you have the best possible experience.

The new lifetime warranty covers defects in materials and workmanship for the original owner. It does not cover damages due to driving into your garage door, casing a Rampage sized step down, or intentional damage. Products purchased in 2022 or earlier will be covered by our previous 7 year warranty.

To activate your lifetime warranty, register your bike on the Ibis Cycles website.

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174 Comments
  • 93 7
 In my mind a 7 year warranty is effectively a lifetime warranty from a planned obsolescence perspective at this point, the standards are changing so quick. Most guys buying new will offload bikes in 2-5 years and warranty isn't passed down. Not exactly sure what this gets anybody...... I love Ibis bikes though.
  • 75 19
 This is a lifetime warranty against defects only.

*yawn*
  • 38 20
 @obliquemountain: Exactly. This isn't meaningful.

Add to this, their crash replacement is weak AF, I was recently quoted $530 + shipping for a new rear triangle for a bike less than 3 years old. Ouch.
  • 22 5
 @mtallman2: most companies don't have a great crash replacement on frames... this isn't anything new
  • 48 2
 Would you prefer a lifetime warranty, or a limited (5 year) warranty that passes onto the next owner? It's kind of strange IMO. Car warranties don't stop if you sell the car.
  • 15 1
 @SeanDRC: "Should your Ibis prod­uct be involved in a crash or oth­er non-war­ran­­ty sit­u­a­tion, Ibis Cycles will make replace­ment parts avail­able at a min­i­mum charge to the orig­i­nal own­er for the life of the prod­uct."

The "minimum charge" bit sounds to me like a brand trying to tell me they're not out to break it off inside of me if I wreck. The reality does not align with their claim.
  • 9 2
 @SeanDRC: My buddy's Santa Cruz swingarm was almost half that cost...
  • 16 2
 Agree, Transferable warranty tho is what customers want I do not see why warranty should be on original purchase only?
  • 10 2
 @bikerbarrett: Specialized once again leading the industry. Two years isn't great, but it's two more than zero!
  • 1 0
 @sspiff: Do they offer that? I didn't know, that is better than nothing.
  • 2 0
 @bikerbarrett: www.specialized.com/us/en/warranty
  • 19 0
 @bikerbarrett: Specialized has lifetime warranty and the warranty extends to the 2nd owner for 2 years after the purchase date and is doing just fine.
  • 12 0
 @sspiff: That's funny, Trek seems to be leading the industry on this one. Three years.

www.trekbikes.com/us/en_US/warranty_policy
  • 16 0
 @obliquemountain: can you name me a warranty that covers negligence? I think there are some, but really......why would anyone expect the manufacturer to warranty replace a bike that was in a house fire or tossed off a car doing 80mph down the interstate?
  • 10 1
 @mtallman2: if its carbon I'd look into getting it repaired. carbon is way more repairable than I was previously aware.
  • 16 1
 @MAJic27: Trek has treated me so good.

The best was when I sent a pic of a broken swing arm from the trail on Tiger Mt. and had one waiting at my local shop when I got back to Oregon, 3 days later.

It's kept me buying Treks, even though they are Camery of mtb. lol.
  • 4 1
 @MAJic27: nice! Didn't know Trek were doing it too, but not surprised given their warranty depts reputation. Seems it's the big brands out front...
  • 1 0
 @mtallman2: Have you seen the price of a good cheeseburger lately?
  • 9 5
 @Mtbdialed: Roval wheels. They will cover you within the first 2 years if you purposely break your wheel. I rode a flat tire down a rocky single track for 8 miles completely destroying my wheel. For my effort they gave me the carbon version since they were out of alloy version.
  • 1 0
 @nickmalysh: It sounds good on paper and is a marketing device, but practically speaking, it saves them money.
  • 10 0
 @mtallman2:
My experience with Ibis crash replacement:

Bought a set of carbon ibis wheels from a friend.

Destroyed the rear (my fault).

Called Ibis to ask about crash replacement (admitted fault).

They arranged for a new rim to be provided FOC from a local distributor.

Whilst I’m shy about buying carbon rims I’m general, I’ll definitely buy Ibis again (when their new Enduro bike is released perhaps).
  • 1 0
 @rockandride6: Price depends on material too, was your buddy's frame alu or carbon c? Ibis carbon is much closer to santa cruz cc
  • 5 0
 @mtallman2: Not that they couldn't make it any cheaper but if it was carbon $550 isn't terrible considering a lot of companies don't say anything about a crash replacement policy. Again, it should be better but it could be worse
  • 5 0
 @sspiff: Transition is bar none the leader. Lifetime warranty on current generation frames and by far the most fair when determining resolution on crash replacement.
  • 3 1
 @Murphius: Transition also offers warranties on all of their frames, purchased new, regardless of if it's a crash replacement, on sale or discounted in any way.

Ibis does not.
  • 3 0
 @scantregard: PSA, reach out to Cameron at Velontic (formerly Coastal Carbon repair) in Myrtle Beach SC for carbon repair. They did a bombproof repair to my 2019 Enduro frame which I thought was destined to be ocean fill. It had extensive damage to the Downtube/BB area which splintered through to the inside of the frame and not only did they fix it, they preserved the internal cable routing, painted it, and did it all for less than you might think.
  • 2 0
 @Murphius: I was 3rd owner on a 1st Gen Smuggler and had some frame issues from the previous owner, and Transition offered me a crazy deal to replace what I needed. No questions asked. I was very impressed.
  • 1 0
 @SeanDRC: Carbon C
  • 4 0
 @Murphius: Do you have anything to compare that to? Or have you just had a good experience with Transition? Claiming them as the "leader" and the "most fair" would seem to indicate you've had experiences with other brands as well.
  • 4 0
 @mtbikesince87: I've sent a picture of my Speci Enduros creaking and cracking headset shell from the trailhead as well.

In August 2022, still waiting for the replacement frame Big Grin
  • 1 0
 @mtallman2: still seems cheaper then a new bike no
  • 1 0
 I like guarantees: youtu.be/cf4C9ssuPjE
  • 1 0
 @JohSch: Yikes
  • 1 0
 @Leven: like I said, there are some, but to expect it is insane. Reserve(Santa Cruz) also doesn't care how it happened. that said, the quality you are getting from either company, and the price you are paying, just kind of has the first couple replacement wheels built into the MSRP. lol

there is no free lunch
  • 2 2
 Be better if they dropped frame prices by say 35% and then set the warranty for like 2 years.
  • 3 1
 @in2falling: why would they do that? a business has no desire to voluntarily cut their revenue by 35%. lol
  • 2 6
flag ShredKC (Mar 28, 2023 at 17:56) (Below Threshold)
 Never owned a bike more than 1.5 years.
  • 2 1
 @ShredKC: I have.....but it's because I forgot about it in a dark corner of my shop. lol
  • 6 0
 @mtallman2: That just doesn’t seem that bad. 500 bucks to keep your still pretty new bike on the trails after you dicked it up? Seems kind of entitled to expect a much better deal than that.
  • 1 1
 @MAJic27: Rocky Mountain offers 5 years and warranty on MY21 and newer bikes carries over to second hand owners
  • 1 0
 @dante: Raaw Bikes the same
  • 1 0
 As it says in the article, this doesn’t get anyone much, they just put into writing what they had been doing anyway, replacing defective parts, no matter the purchase date.
  • 1 0
 @JohSch: Tried a full new headset, not just the bearings? Spesh headsets are weird standards, get a direct replacement, i think its some obscure FSA one with a special top bearing with an inner lip. Sorted mine out, it sounded horrible, came loose all the time and i was convinced the headtube had deformed.
  • 1 0
 @SeanDRC: Except Specialized. Not sure what the official line is but I can say from 3 different experiences that they are AWESOME.
  • 1 0
 @MAJic27: On paper they look good. In reality they will bone you. At least from my experience.
  • 2 0
 @mtbikesince87: I broke a Trek frame on a trail ride on a Thursday, took it to a shop on the way home and they photographed it. I stripped the frame brought it back on Saturday morning to drop it off and they handed me a new frame. I built it that morning, and was out riding that Saturday afternoon.
  • 7 2
 @Leven: Congratulations, you're an @$$hole. It's because of stupid, selfish actions like yours that eventually every good warranty goes away, because over time companies will find that their good warranty policies are unsustainable due to the cost of replacing products ruined out of pure stupidity or laziness, not because there was anything actually wrong with the product. Additionally, whether you get your wheels replaced for free or you are willing to pay full price for a new set, this type of behavior is still stupid and selfish as you are creating excessive waste and pollution that could be easily avoided by not ruining things for no good reason. So again, congratulations, you're an @$$hole.
  • 1 0
 @Mtbdialed: You can get a special rider on your homeowner's or rental insurance policy that will cover these things and easier to deal with than a mfr warranty. I pay about $150/yr for a couple of $7-10K bikes through Cincinnati- State Farm offers something similar. It covers crashes, theft, etc. with no deductible.
  • 2 0
 @mtallman2: that really is not that bad, you crashed it
  • 2 0
 @MAJic27: Forestal is doing 7 years and it's fully transferable during that period for an unlimited time.
  • 1 0
 @mtallman2: 530$ is not bad! Santa Cruz is more and a weR1 is like $1400 CAD I believe.
  • 2 0
 Good point. The first company to offer a "warranty buyout" for 2nd hand riders is going to make a lot of money.
  • 1 0
 @noodlewitnosteeze: That's actually a damn good idea.

Wonder if rental bike fleets are covered if the rental company keeps bikes for extended periods of time?
  • 1 0
 @JohSch:

Curious... you should ask your dealer!
The warranty frames are rolling out...
  • 1 1
 @Mtbdialed: WR1 = break a wheel, get a new one.
  • 1 0
 @teamsmith: yep! have it on homeowners, but my premium is $580/year....please don't ask how many or the value of the bikes that covers....LOO
  • 1 0
 @obliquemountain: also Nobl! fanastic customer service and warranty. Only had to use it once when I broke a TR37 in Finale Ligure( I beleive Finale Ligure is italian for "your rear wheels last ride" lol). They upgraded me to a TR38 and it's been bullet proof!
  • 1 0
 @mtallman2: I was recently quoted $1,200 for just the rear triangle from Yeti for my 2019 SB130. So $530 sounds dirt cheap.... lol. Crazy.
  • 2 0
 @RadBartTaylor: Have some experience with selling/setting up rental fleets. Smart shops will turn them around to sell in a quarter, or at most half a year. If they keep it longer than a year manufacturers get weird once it's past that.
  • 1 0
 @noodlewitnosteeze: Figured they'd get weird about it - I am sure there is some legal jargon that limits manuf exposure. I rental bike could get 2 years worth of use in a quarter someplace like Whistler which is outside std. wear and tear.
  • 1 0
 @bikerbarrett: I bought a Bird and it has a lifetime warranty, and you can transfer that within two years to a new owner if you sell.
  • 1 0
 @nickmalysh: Check out the Bird warranty. Lifetime and transferable within 2 years
  • 44 0
 Why would I need a warranty when my Ibis will surely do the job?
  • 8 1
 Coming to a Friday Fails clip in the near future: "Let my lifetime-warranty-for-manufactering-defects do the job."
  • 4 3
 This needs to be at the top of the comments.
  • 1 0
 I missed this on my first pass through comments, well done, you deserve a HAND
  • 3 0
 @RadBartTaylor: As it's an Ibis, wouldn't a hand job be better?

(just to stop me being modded www.flickr.com/photos/singletrackmag/2892194573)
  • 3 0
 If your Ibis doesn't do the job for you, you get a new one
  • 22 1
 Given how long "the original owner" usually keeps his bike, 7 years or lifetime doesn't make that much of a difference.
  • 19 1
 Yeah plus if you break a 20 year old bike frame they will claim it is beyond the expected product life anyways.
  • 2 0
 True, also if a bike I change for a newer one can make someone happy, as long as it's "good" and clean, and non broken of course.
I sold my top specced 2012 RM Slayer SXC 1 year an half ago to a 52yo guy who loves it.
Of course the warranty is dead for a while, but the bike is great, and as long as the frame can hold it...
  • 8 1
 Just let Ibis do its job ok?
  • 13 0
 Doesn't matter if it's 6 months or lifetime if they decide it's not a defective item you have ZERO comeback
  • 3 4
 Yep. They have a lot of frames failing repeatedly, and they're citing internal policies that contradict their written warranty for why they won't stand behind them.
  • 15 5
 Got a Ripmo with a slightly out of spec rear end (180 mm rotor cleared, but a 203 rubbed). They shipped a replacement swingarm to my LBS (not even an Inis dealer) and I was good to go in under a week. Their customer service is good, not just their stated warranty terms.

And the bike rips. Would recommend……1000%

Giant, on the other hand……..
  • 5 0
 What did giant do?
  • 1 0
 @DJ21111111: My friend has broken 4 Giant frames, every time got replacement triangle/chainstay for free, not too bad in my opinion. But it depends on a shop you deal with.
  • 8 1
 lifetime warranty on my 2016 Kona Process 134 DL just saved my ass when I cracked the seat tube in half the other day…. of course my brand new DPX 2 won’t fit the new version… but they’re including a Deluxe Ultimate with the new frame… 7 years on and I can’t complain!

Big ups to companies who do things the right way.

Definitely know who’s getting my money the next time I buy a frame!
  • 2 0
 I had specialized warranty a full bike because of a defective headset/fork issue. This is on a 10 year old SpecEd Sectour that I had put over 15k miles on and completed 2 cross country tours on it. They asked what size bike I wanted and sent me a new Diverge. I for sure thought I was out of a bike, but Specialized blew my mind by just sending me a new bike.
  • 1 0
 huh, Kona boned me on my 2019 process 153 when the ISCG tab cracked. Guess Kent Outdoors likes Canadian riders better!
  • 1 0
 @TheRamma: country of origin notwithstanding, it’s my understanding that their warranty only applied to aluminum frames…
  • 1 0
 @huculaker: yup! it's a 3 year warranty on carbon. I was within 3 years. Despite the failure being weird, and having the shop vouch for me (other ISCB tabs and bashguard were fine), Kona told me I could buy a replacement front triangle for somewhere around $2200 or 2500.

Honestly it wasn't really the money, I'm a quasi-dentist, it was the exceptionally shitty service on a top of the line bike from them. So the Honzo ESD frame I bought two months before this happened is the absolute last Kona frame I'm buying. YMMV, but their warranty was garbage for me.
  • 1 1
 @TheRamma: weird flex but ok!
  • 1 0
 @TheRamma: guessing the main difference was that your frame was still rideable and was on a different warranty with a different material…

whereas mine was aluminum, with lifetime warranty, and i experienced the catastrophic failure/complete rupture of the load bearing seat tube.

unsure how your profession and location factored into this experience
  • 1 0
 @huculaker: okay, sorry I triggered you. my point was that it's a relatively un-emotional/non-urgent decision. as someone who was a repeat Kona customer, with this same shop, I couldn't see a reason for why they completely shrugged off a crack in my downtube.

As to being rideable, both Kona and a local carbon repair place would not say it was safe/rideable. I've worked with warranties before, this one sucked. Sorry my different experience is starting to trigger a reaction from you.
  • 9 2
 Their warrranty is worthless in my experience.
Had two Ripmos ( V1 & V2) both crack at the bottom of the downtube under the ineffective guard, both declined warranty claims.
  • 36 0
 You got a second one after they declined the warranty on the first!?
  • 13 2
 Were they manufacturing defects or you slamming into a boulder?
  • 7 0
 Very similar experience on my V1 with cracking under the guard. Lifetime warranty or not, I will not be buying again.
  • 7 0
 V2 cracked under top tube, no crash, no big rocks or anything, was definitely not impact, no warranty.
  • 1 0
 @motdrawde: I got a crash replacement V2 after the UK distributor messed up getting me a V1 front triangle.
  • 6 0
 @mi-bike: There was no mark on the guards for either cracks. I don't know what happened, the V2S have a much bigger thicker rubber guard. I wonder why!
  • 7 1
 Same here with two V2. Had to come out of pocket for replacement. Ibis warranty guy is shady AF and kind of jerk. Ibis likes to play the blame game and not stand behind the claimed warranty. I know of others that had the same experience. Second time going through local dealer didn't help. Dealer said the same Ibis does not like doing warranties.
  • 1 0
 Yeah, not much you can do about it either. You're guilty until proven innocent and they have you over a barrel, even though you did spend $7,000 on a bike. This was the first "new" bike I ever bought and always swore off buying new but did it this time thinking it would be nice ot have a warranty. I was thinking I'd get the same response others had from SC, Specialized, etc but nope, pay up. And what are you gonna do, you have to agree to the crash replacement since it doesn't make financial sense to go buy another bike.
  • 4 0
 Your local dealer has a lot to do with it. Had a Gary Fisher Roscoe for 8 years and hammered the shit out of it. Trek took Gary Fisher over and after 8 years, the rear triangle broke, long after all the rear triangles had been mopped up. Local Trek Dealer explained that the swingarm was not an option, a new frame would need new wheels, forks, and all the other items that had changed standards in that time. Ended up supplying me a new Trek Fuel FOC. Same happened with a mate with his GF Hi-fi. After at least 12 years. Also had a carbon trance in 2018, developed a small crack in the top tube in 2019 - another excellent local bike shop warrantied that, new frame with no issues and only cost was a new BB. Both shops had staff who got onto the Australian distributors and wanted to get the best outcome for me, the buyer. I know several other dealers locally that would not be anything like as helpful. If you are lucky enough to have a good warranty and a lbs to match, you should get looked after.
  • 9 2
 Just give us the new rig, Ibis!
  • 5 1
 But is it transferable????? That would raise the resale value and thus help justify a higher price.

For example. Kids bikes can be really expensive, but the resale is really high so I never minded it as much…
  • 3 1
 In my mind, a lifetime warranty against defects in manufacturing is better than nothing, but should really be an industry standard. If you are going to charge thousands of $ for something, if you effed up making it, shouldn't I get a refund?
  • 4 0
 Just in time for me to feel like an ass for not delaying my purchase by nine months
  • 4 0
 Bikes will be so very different before your current warranty expires you'll want something else anyways
  • 10 0
 I bought my newest mojo, 2 weeks before this started. I ain’t mad at all, 7 years is more than enough time to find a manufacturing defect.

Bikes are meant to be enjoyed, not worried about.
  • 1 0
 @Saidrick: bikes bought since 2022 can be registered into the new lifetime warranty (if I’m reading their website correctly m)
  • 4 0
 So the new Enduro bike gets released tomorrow??
  • 1 0
 had a stripped/cross threaded thread in the frame for lower linkage on an ibis ripmo 6 month old, discovered when doing a bolt check. getting it warranted was the most stressful hard and infuriating process I've experienced. I'll never touch them again. maybe better outside UK.
  • 1 0
 @ibiscycles Just wondering if I bought a Ripmo AF, would the warranty cover replacement of those plastic top hat bushings on a frame? I’m a little scared of those plastic parts in a frame, they don’t look durable. Please tell me I’m wrong?
  • 1 0
 Most of the time frame bearings or bushings are considered wear items and aren’t covered under warranty unless specifically mentioned.
  • 1 0
 Doesn’t need to, they replace those for free for anyone. You fill out a form on the website and they’ll mail em to you
  • 1 0
 @ibiscycles Just wondering if I bought a Ripmo AF, would the warranty cover replacement of those plastic top hat bushings on a frame? I’m a little scared of those plastic parts in a frame, they don’t look durable. Please tell me I’m wrong.
  • 2 0
 wear item, not too expensive though
  • 1 0
 @geodave: Good news they’re inexpensive.
  • 4 0
 The weight of Ibis cycles just increased!
  • 1 0
 Why not extend it to used frames? Specialized does it. Plus most used bike trades aren't some shady hidden damage deals that are gonna harm the second owner. So why not cover them?
  • 2 0
 ''Life­time means the nor­mal expect­ed life of our prod­ucts'' . That usually means 10 years warranty(at least for the majority of bike companies)....
  • 2 0
 Lifetime Warranty reads and markets very well. Defects on these things usually manifest the day after you buy it ... or never. Otherwise, it's JRA and claim will be denied.
  • 2 0
 Ibis did me right 3 years after buying my frame. Cable housing stuck in rear triangle broke the internal routing.
  • 2 0
 Could that not be simply rectified with a scope? Like doing what plumbers do
  • 2 0
 New Years Eve must have been a busy day by identifying and fixing all the production issues.
  • 3 1
 Ive destroyed 2 ibis rims from charging too hard with too low of pressure and both times they replaced no questions asked.
  • 13 14
 Lifetime warranty has been a huge buying factor for me lately. Amongst other things obviously, but this is huge for Ibis. It might even get me to look past their hideous designs…
  • 41 0
 Whoa, whoa, whoa. Let's walk before we run.
  • 14 7
 Not included is insurance against a lifetime of owning a hideous bike.
  • 12 5
 Their toptubes make you want to file a warranty claim out of the box.
  • 2 0
 Their new Ripmo, if that is what it will be, being run at the EWS might get me to switch. That bike looks good.
  • 1 2
 @Dopepedaler: And let's dance before we take our pantaloons off, right bro? High five with me! WHOOP WHOOP!
  • 7 0
 @orangebike275: whereas your orange just makes you want to file.
  • 5 2
 Is that transferable ?
  • 3 0
 No...
  • 2 0
 Per the article: "The new lifetime warranty covers defects in materials and workmanship for the ORIGINAL OWNER"
  • 6 1
 I see right through this nonsense
  • 1 0
 @RadBartTaylor: why can’t I see that in the article , I wouldn’t have asked if I could
  • 1 0
 @Compositepro: 2nd to last paragraph, first sentence.
  • 1 0
 Ignore that it’s the zoom on my iPhone screen
  • 1 0
 Why is this not the top comment. It’s not a life time warranty, it’s a year or two until the original owner sells it.
  • 1 1
 @sunringlerider: well......it's still a lifetime warranty if you just don't sell your bike. I'll never understand why warranties aren't transferable though. Such a marketing ruse.
  • 1 0
 @cmi85: because if it was transferable forever they'd need to warranty the frame forever, in theory. Practically some manuf. allow it to be transferred once like Transition but as you point out, it's kinda limiting what they have to cover since most folks sell after a couple years...
  • 1 1
 @RadBartTaylor: "because if it was transferable forever they'd need to warranty the frame forever, in theory."

Right. That's "lifetime" warranty. Either you stand by your product or you don't; whether I'm the original owner or not shouldn't matter.
  • 2 0
 @cmi85: it's "Lifetime with original purchaser" not "Lifetime of product", pretty standard stuff. A manuf is not going to take on responsibility of warrantying something forever since products generally have useful / shelf life associated with it. They can handle the odd duck that keeps their bike for 10 years and gets it replaced with a new once since the old one is not produced anymore, can you imagine doing that for thousands of bikes, 20 years down the road after it's been used by 10 different people?

I think "lifetime" of original purchaser +1 is fair and reasonable
  • 1 1
 @RadBartTaylor: I know man. I'm aware of that. I feel like we're talking through each other and at not at/with each other. I'm fully aware they warranty it for original owner. nearly all consumer goods are structured like that. My point, and my more general inquiry, is that if the company warrants the PRODUCT, not the owner, why should it matter who owns it when it breaks? So, whether I keep the bike for 15yrs and ride it, or whether it's bought and sold 15x by all different people, a defect is a defect. Either you warrant your product for life or you don't.

How would Ibis conclude who the "+1" frame holder is? I like that idea, but Ibis is clearly going to need to create a registry of some sort then.
  • 1 0
 @RadBartTaylor: yes all of what you said makes sense, but also just shows how any product stating they have lifetime warranty is a joke. You either cover it for lifetime of the product or you don’t. It’s pretty simple. If you don’t want to do that as a manufacturer then simply don’t say you have a “lifetime” warranty. Most bikes lifetime is not the period of original ownership. If Ibis is saying they assume lifetime of one of there bikes is 2-3 years then they need to build better bikes.
  • 2 0
 Just don't pull an 'Ellsworth' Ibis......
  • 1 0
 Opinion...the more abrupt, squared off top tube bend (ie Exie) is more appealing than the DV9 "something bent" look.
  • 2 0
 Let my Ibis do the job... to infinity and beyond!
  • 1 0
 That main picture is worthless for a lifetime warranty ad. That dude needs to be crashing hard, smashing into that boulder
  • 1 0
 It should cover the bent top tube then!
  • 1 0
 Damn, I was just about 4 months late
  • 1 0
 Lifetime crash policy. RIP my V1 Ripmo.
  • 1 0
 I switched from Trek to Ibis AFs all for the steeper seat tube angles.
  • 1 0
 If thats really true, then you should never have to buy a new bike again.
  • 1 0
 10 years would be fair. That said my 2009 needs warranty
  • 1 0
 Great job, Ibis!
  • 3 4
 agains defects.. lame
  • 1 0
 @bikegrinch What do you want them to be like Oprah? You get a carbon bike, you get a carbon bike, everyone gets a carbon bike!!!
  • 1 0
 @yupstate: It is one thing to huck to flat and break your frame, another thing when you don't do anything like that and know that a frame crack wasn't caused by an impact but they tell you it was and that they aren't going to warranty it. Some manufacturers handle this well and give the customer the benefit of the doubt, others don't.
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