Niner Announces New Lifetime Warranty

Feb 11, 2020
by Dan Roberts  
Peace of mind while out riding is invaluable. So too is confidence in a brand that wants to back up its workmanship with a long-term support. Niner have recently announced a lifetime warranty on bike frames purchased after 1st September 2019.

To be eligible for the warranty it’s mandatory to register your Niner product with them. You can do that here. You also need to be the original owner for the warranty to be valid and have had the bike assembled at an authorized Niner dealer.

The warranty policy on frames purchased after the 1st September 2019 covers any damage due to defective material and/or workmanship. At their discretion they’ll wither repair or replace the frame if this is the case. If you purchased a carbon fiber frame before the 1st September 2019 then a 5-year warranty is in place.
Niner Bikes Logo

Their warranty goes further to cover all steel or aluminum frames purchased after 1st January 2017 with a 5-year warranty. Before 1st January 2017 then the warranty period is 2 years.

Niner Trout 9 RDO
No fishy business with Niner's new lifetime warranty. Pun intended.

Going deeper into the terms and conditions, and as is the case with most warranty policies, normal wear and tear is not covered. Nor too is any damage from crashing, rocks, bikes falling over, paint problems due to mud or other abrasive materials or corrosion due to humidity or saltwater. As long as you ride your bike as purposed and keep good care of it, you’ll be covered, Niner say. They even cover racing under the warranty, but again, damage from crashing while racing isn’t covered.

One downside is that if you’re outside the USA, or in an area without and active Niner dealer or distributer, then you’ll be looking at a potential 10-16 weeks for warranty claim processing, shipment and customs. The rider will also need to pay all shipment and import duties.

If you do have a crash and damage your frame, there is a crash replacement scheme in place where Niner will sell replacement frames and components to the original owner at minimum cost. Each crash replacement is different, though, and is dealt with on a case by case process.


131 Comments

  • 204 15
 “Niner” used to refer to their 29 inch wheel size. Now it refers to their 29 remaining customers.
  • 8 0
 LOL
  • 15 0
 Absolutely brutal. Well done.
  • 3 0
 Ha ha ha
  • 15 21
flag 0gravity (Feb 11, 2020 at 14:21) (Below Threshold)
 Dumping on Niner in the PB comments is about as original as saying "Looks like a Session"
  • 2 2
 Look!! Niner! They still playing!??
  • 3 1
 I bought mine on August 30th 2019, the horrors!!!!!
  • 1 1
 omg that's priceless
  • 2 1
 Dude, you are ice cold
  • 4 1
 @0gravity: Says 1 of Niners 29 customers...
  • 1 1
 No doubt the best comment that’s ever been in the #1 spot!
  • 1 0
 That was hilarious, made my day, thank you
  • 121 1
 Hey Pinkbike, how about an article on frame warranty?
Who offers what, what is defined as warranty, what's covered, what isn't. Maybe have a reader pole too about their experience of warranty
  • 2 0
 Good shout, that would be quite interesting!
  • 3 1
 @Grealdo: could be murky waters.
  • 1 1
 Great idea!! They all say something like, “covers any damage due to defective material and/or workmanship. At their discretion they’ll wither repair or replace the frame if this is the case.”

But what does that really mean, and how does it usually work out?
  • 1 1
 @skelldify: What that means is coverage is limited to whether they feel like it or not. Warranties only give you legal rights if you're willing to sue. Which you won't be.
  • 5 1
 Transition bikes would be on top. I've got a story for ya on that. Needless to say, Transition went above and beyond.
  • 1 0
 Especially direct to consumer brands like Commencal, YT, Fezzari, etc.; I would really like to see if some of these brands *cough cough* , YT, are as bad as people say they are.
  • 32 6
 Love to see it! I bought a Kona based on the lifetime warranty aspect. But they stiffed me, and according to the shop i bought from a lot of others. Dont be like Kona. They suck. Nice to see someone that values their customers!
  • 14 1
 Yeah "lifetime warranty" has quite a few grey areas I've been dicked on before. If it's protection against "manufacturer defects" it basically means nothing. If its "expected lifetime of the product", also means nothing. And if "not covered by crash damage", that can also mean not covered by really heavy landing.
Chris King headsets for example, the bearings are lifetime, but the cups aren't.

All I'm saying is that there's usually a way to wriggle out, it more just depends on the company
  • 14 2
 Lifetime warranties are really 5-year warranties. Always have been. They only cover "material defects" and 5 years is the cutoff for "defects". Anything that happens after 5 years is considered to be wear-induced.

So really, very little has changed here.
  • 25 0
 @TheRaven: Granted they aren’t MTB frames, but Smith Optics! Osprey Backpacks, and Marmot outerwear have all honored a legit lifetime warranty from my experience. I sent Smith a 15 year old pair of glasses with frame materials that had started to almost decompose, all sticky and gummy. They gave me full cost credit for a replacement. Same with am MTB goggle with facefoam that went bad. As for Osprey, I had a zealot pack that after four years had a bad seam. I thought they’d repair it but they gave me a new one. Marmot replaced 8 year old snow gloves and a 10 year old tent. As a result, they’ve earned my business over and over.
  • 10 0
 @TheRaven: My I managed to crack my Specialized Enduro three times; one top tube and two chainstay. The top tube was last, six or seven years post purchase, outside the US. Took some time, but they replaced the cracked front triangle. Paid for workmanship only- very happy with S- service.
  • 9 0
 @BiNARYBiKE: The North Face repaired a jacket that was over 15 years old no questions asked. Some companies stand by their products thankfully.
  • 10 0
 Orbea are just the same - I had a clear warranty issue on my £6k Rallon after only 6 months and they shut it down before they'd even seen the bike - AVOID ORBEA - absolutely terrible service and the warranty meant NOTHING.

SantaCruz have been awesome to me in the past... currently running a Geometron who have a great reputation and support level.
  • 3 1
 @BiNARYBiKE: Yes, Oakley is the same way. You can send them the remaining pieces of your broken 10-year-old frame and you'll get a brand new pair no questions. Unfortunately it doesn't work that way in the bike world.

@kuplik3: Specialized seems to be a bit unique. I have had similar experience with them, however it's very dealer-centric. Some dealers will hook you up and others won't give you the time of day.
  • 1 0
 @IllestT: TBF, the bearings are the most expensive part of the headset.
  • 7 0
 @marvintheandroid: I work at a shop that has sold a ton of santa cruzs and ive only seen one warrenty claim. They replaced the entire frame with the newest model year no questions asked.
  • 2 0
 @Dbrower199: I have great experience with Patagonia no question no approval needed. Took a ten year old very light weight wind shell into the Seattle store that had the coating coming off and the store manager had me go and pick out the new updated version and said have a good day.
  • 8 0
 @TheRaven: No luck here with Oakley. I've snapped frames under slight weight, and they always come back with a 'Replacement Charge" at about ~30% discount off msrp. Best brand I've ever dealt with no doubt is Patagonia. One example, I was in their store browsing rain jackets, and a rep asked why? I showed him my ~5yr old shell with some minor interior delamination. After a quick look, he said 'Go pick out a new one - its covered under warranty.' I was speechless.
  • 1 0
 @dhrracer: Interesting. I sent them an 8 year old, very lightly used jacket, with the hopes of repair. Several of the velcro tabs were delaminating from the jacket. They sent it back and said it's too far gone. No coupon for a new jacket or anything.

Arcteryx on the other hand has been phenomenal. I've warrantied a few items with them and it's always a brand new item in return.
  • 2 1
 @motard5: If you snapped a frame that wasn't "slight weight".

But yeah i've had a perfect experience with Oakley...besides their frames surviving seemingly unsurvive-able incidents, they have also always replaced them with no issues whatsoever.

To clarify - i'm talking about FRAMES only...if you have to get lenses replaced you will be charged for them as lenses are not warrantied the same way.
  • 4 0
 Hold on! Kona covered my frame warranty. They were straight forward to deal with. I had my receipt of purchase and the shop I had purchased from had since closed or moved out of state. They sent me to another dealer of their product and got it handled. Thanks KONA. 5*
  • 3 1
 @kuplik3: S has the best warranty service I have ever experienced.
  • 5 0
 @TheRaven: Oakley is not that way anymore. They have been sold and don't stand by there products.
  • 2 0
 Smith Optics? I had a $600 pair of prescription sunglasses that they refused to service or warranty after the coating began to peal 9 months in. In fact, they effectively held the glasses in purgatory as it took them 3 weeks between emails to try and sort it out, before finally saying that I had some sort of chemical exposure on them and they wouldn't even send me the frames. Still one of the silliest warranty experiences I have ever had.
  • 2 0
 @TheRaven: Oakley has been a mixed-bag for me. I once set my bike down while helping with someone's flat on a night ride. I put my Oakleys into my spokes for....reasons. I then picked my bike up and pedaled off shredding them into a half-dozen pieces. Driving back my buddy reassembled what I thought were ruined glasses into a complete pair with nothing but a scratch on the top of the frame to show for it. The lenses were cheap, clear knock-offs that survived too.

On the other hand... the lenses seem to get scratched by air alone. My Prizm Trail lenses have held up okay but Prizm Road, Iridium, or anything else reflective are a complete mess within a couple of months, IME.
  • 4 0
 Love reading all the warranty experience others have. Super helpful when I need to decide who I’d like to do business with.

SRAM has covered every claim I’ve had. Just recently I broke first gear on a xx1 cassette and they sent me a new one with only one request for additional pictures.
  • 4 0
 I bought an Arc'Teryx Theta AR jacket around 17 years ago at their factory outlet. Supposed to have no warranty. 4 years ago the thing fell apart in the wash, so I went back to the factory outlet to shop a new one. They told me to bring it in and see if it could be repaired. 2 weeks later they said it was beyond repair and gave me a new Beta AR as a replacement. 2 years after that, I put a hole in one of the elbows in a crash, so I took it in to see what they would charge to repair it. During the inspection, they found a flaw in the fabric on another panel - and gave me another new one as a replacement. Three jackets over 17 years and I only paid once at a discounted price! That's definitely a company that stands behind their product.
  • 2 0
 My first Process was 2013,now I am on frame no.5 on warranty.
frame no.1 Process 2013
frame no.2 Process 2013
frame no.3 Process 153 DL 2014(with RS shock included)
frame no.4 Process 153 DL 2015
frame no.5 Process 153 SE
And all frames were in my hads 2-3 weeks after warranty claim.
  • 2 0
 @supersale: A frame failure a year is pretty ridiculous though! Definitely puts me off buying one even if the warranty works
  • 2 0
 @Paluzas: doesn't put me off. A frame usually lasts me about 18 months before breaking, whether it be from Kona or any other brand. My last Nicolai lasted 15 months. So warranties like these are super important
  • 1 0
 @IllestT: I guess I've been lucky then, my frames usually last for at least 3 years. Just had a crack on the seatstays of my Bird Aeris 4 years in, happy to say that they sent me a replacement seatstay really quickly and painlessly!
  • 1 0
 @Paluzas: I don't see any reason to pin a timeframe on when a frame should break. Frames don't break from rides that go as planned...frames brake from miscalculations or crashes. Those are just as likely to happen on ride 1 as they are on ride 143.
  • 1 0
 @TheRaven: I'm assuming we're talking about warranty related failures here. Breaking frames on crashes is a completely different matter. I'd never expect a manufacturer to warranty a frame that I damaged through a crash.
  • 2 0
 @TheRaven: strongly disagree. Every frame I've ever broken/cracked did so slowly over time, just from riding it.
I've never broken a frame as a result of a crash
  • 1 1
 @Paluzas and @IllestT I mean both crashes and non-crashes. Even the worst built frames don't "just break". Sure it may seem like you were just doing your thing and it broke but that's not what actually happened. Even when we don't crash, we frequently make small mistakes that put extra stress on the frame...just the right type of tweak can break a frame out of nowhere. That's what I mean when I say that the likelihood of breaking a frame is just as high on ride 1 as any other ride. I'm not insinuating that it should be considered your fault, because as humans we can only handle processing so much information while charging mach chicken down some really crazy terrain...and frames should be designed, at least to a significant degree, for that reality.
  • 1 1
 @TheRaven: I don't really understand what you're saying to be honest. Rode bike, didn't crash, it broke - should be covered by warranty.
There isn't really a grey area between crashing and not crashing. One is you hitting the floor, one is simply riding
  • 1 2
 @IllestT: In a very simple, zoomed out way, that's exactly what I was saying. So it appears you DO understand. And we agree.

The original point still remains - there's no reason to expect there to be less of a chance of a frame breaking on ride 1 than on ride 143.
  • 1 1
 @TheRaven: mmm nah there is because aluminium work hardens. It only has so many elastic cycles, before it becomes plastic and breaks. Or in simple terms, flex, flex, flex, snap. Hence why all aluminium bikes will eventually break if you ride them enough
  • 1 0
 @IllestT: The alloys used in bike frames have fatigue lives measured in decades. You'd have to ride park, every day, for like 10 years for an alloy frame to "just break" from fatigue.

Now of course if you crash, or case, that changes things (as we already discussed).
  • 2 0
 @TheRaven: it's not me down voting your posts by the way!
I still disagree though Wink
  • 1 0
 @IllestT: I'm the one who just upvoted your post.

Agree to disagree.
  • 1 0
 @TheRaven: lol, say this to early norcos, they just snapped under pedaling
  • 1 0
 @IllestT: i do understand kona, however nikolai? How?
  • 1 0
 @Klainmeister: this is strange, the only case they did not cover for me - when i lost sunglasses, however i’m big fan of their products and warranty behind them
  • 1 0
 @nickmalysh: split the downtube. #everythingbreaks
  • 20 5
 A few years ago, I would have never considered a Niner bike. Lately, I've found this company more and more appealing (probably from watching Kirt Voreis videos), with plenty of positive feedback from a few friends who've ridden them...and now this. With many companies not offering more than a few years on their frames, this speaks volumes and instills confidence in the brand to the consumer.
  • 4 0
 I rode a bunch of bikes at outerbike in CB last year and can say without a doubt that the rip9 was the most fun bike I rode there. Granted all I rode was downhill but it says pedal on the frame. It's gotta do that too, right?!?!
  • 12 1
 "Assembled by a Niner dealer" so no chance of grabbing a frame and building it yourself? I build my own bikes, the few completes I have bought have had assembly issues. Want a job done right, do it yourself.
  • 1 0
 Given they don't appear to have any representation in Australia anymore, I don't think you are at risk of testing their warranty conditions...
  • 8 0
 "As long as you ride your bike as purposed and keep good care of it, you’ll be covered".....I did this with my Trek Session and they told me to go pound sand.....I didn't wreck it....could have hit a rock but don't recall, but it is a DH bike(1 yr old). I had a similar situation with a Transition carbon smuggler....Transition totally took care of me and their support was amazing. I expected them to say "sorry" b/c I had purchased the bike used(4 months) but they totally took care of me....Go pound sand TREK..YOU LOST A CUSTOMER FOR LIFE.
  • 8 0
 I'm associated with a shop in Melbourne Australia and we recently had a guy bring in a 26" 2008 Giant anthem with a crack around the bb. (Caused by being used most days for 12 years.)

No questions asked Giant gave him a whole new 2020 bike of his choosing.

The bloke got a trance 29'er and is bloody thrilled.

Nice to see that some companies will do the right thing by their customers.
  • 6 1
 The whole "assembled at an authorized niner dealer" part is pretty whack... I don't know what percentage of riders on high end bikes don't build their own rides but I expect half or more of people into bikes enough to be shopping in this price range are probably wrenching on their own.
  • 5 0
 A lot of undue hate on Niner. I bought a used Niner Jet 9 RDO IMBA edition from a local who had the bike sit on show room floor. After a few rides, the seat tube had some paint/carbon delaminate from the front derailleur area. I hit them up and asked for a new frame since this was a known defect on that year. Although I was the second owner who bought used, they sent me a brand new frame after I made my case. Bike rides great, fast and nimble, and best pedaling platform I have ridden.
  • 6 2
 Great brand with a bad rep, they had the concept you're all riding now, ten years ago...

You should have never wavered with 27.5 wheels & stayed true to 29. For f*ck sakes you had a long travel 29er ten years ago but now they're popular and you don't??????

Design a downhill bike, spend some money on a athlete that can win a world cup & get back in the game! If you need my help, I'm here. Marketing is kinda my thing...but I'm not cheap.
  • 3 1
 On the other hand, I'm completely cheap.
  • 3 0
 It's the "As long as you ride your bike as purposed..." part that bothers me here, unless they're going to go so far as to define the purposed riding of each and every bike. For example, if one were to buy a RKT 9 RDO RS or an AIR 9 RDO (both marketed as XC race bikes) is it okay or not okay to send them off a 5' drop like what was in the MSA Worlds XC course this past year?
  • 5 0
 no, you're confusing 5 foot drops with Pole
  • 3 0
 If Niner actually stocked any spares, this new warranty stance might be mildly interesting. My experience with Niner, however, over the past 7+ years is that they don't even stock common things like swing links or rockers after 2-3 years. I've broken links on earlier generation RIP9s and my buddy has broken rockers on a 3-4 year old RIP9 carbon frame and in all those cases, the warranty department had to dig through their used parts bin to find us the needed replacements. Still own a RIP9 and JET9, but these will be my last Niners.
  • 3 0
 I just had to warranty a cracked rear triangle on a Niner rip 9 rdo, and it took them 3 months and endless phone calls from both me and the dealer, when Niner would even answer the phone. You have to call other departments because the phone for the warranty extension is disconnected or off the hook. Their excuse was that they “only have two guys servicing warranties for the whole world.” So, buyer beware. No more niners for me.
  • 2 0
 The reality is that warranty coverage is largely dependent on the person or people making the determination on a claim.

I've had a frame come into a shop (I was a mechanic there) where the dude hit a curb on a chromoly Trek without lifting his front wheel-he buckled the top and down tubes. And as a shop guy I told him it wasn't a warranty.

I've seen Trek warranty OCLV frames because they used to warp out of alignment over time-totally a defect.

But mostly what I've seen is that a good rep and/or shop employee will do an honest appraisal of the damage to a bike with a warranty claim and then provide a bike/discount/nothing accordingly.

Every brand has sometimes failed (for whatever reason) to provide appropriate warranty coverage, but most brands do ok most of the time.

With all of that said, Niner's problem hasn't been that the bikes don't have a lifetime warranty, it's been the number of claims they've denied for stuff like snapped welds (defect) that should have been covered. Yeti has had their a$$ handed to them the last few years (lost customers, lost dealers despite great riding bikes) because when their bikes broke they were stingy with the coverage. They seem to have figured it out.

Here's to hoping that Niner also steps up a little more often.
  • 2 0
 I know it’s not cool to ride one of the big 3 but Giant is damn solid with their warranty it’s reason enough for me to continue riding them. They replaced a front triangle ~4 years in then replaced the warranty triangle several years after that with the newer version of the same model. This time not just the front triangle but the entire frame with the shock mounted. I was the original owner and had proof of purchase but still I was surprised. Solid.
  • 2 0
 On Giants lifetime warranty: the ISCG-mount on my Reign '18 broke somehow - I found out when I took the bashguard off one day. Didn't her warrantied because it was caused by "external influence"...well, it was made to hold a bashguard ffs!

Only x000€ CrashReplacement was offered, but we laminated it back on ourselves instead.

I once received a new chainstay from them, but that was due to a manufacturing error.
Another claim because of paint chipping was also declined.
  • 2 0
 To me intense and big S one of the manufacturers thats stand behind the products, always on top, I had subpar experience with norco despite 5 year warranty

To me warranty - is fist of all no questions asked customer service that sort out in reasonable time my issues wether free or for the appropriate fee; however when you have tight schedule time is important
  • 2 0
 Mondraker have been great....a snapped Alloy frame that was 5 years old and they sent me a new one without question. They paid for the shipping and it's experiences like that which keep you with brands.
  • 1 0
 I have warrantied a Giant with the lifetime guarantee after the shop told me the crack was under warranty. The model was discontinued so Giant sent me a hunk of junk frame with less travel and a crap Giant branded proprietary shock. It took weeks of finagling with the Giant rep direct to get them to send me a frame similar to what I sent to them. Ironhorse took months to warranty a frame for me, but we all know how that company faded away. Patagonia has been amazing with their lifetime warranty. Mountain Hardwear and Sierra Designs have not been so true to their "lifetime warranty."
  • 1 0
 In general you’d probably have better luck just welding your frame back together than doing a warranty claim. It’s also a really convenient time to strip the paint and have a sick raw frame color...if you have carbon...um I don’t know what to tell you. I guess you should be happy you don’t have to ride for a bit cuz ur frame exploded or cracked in half Smile LOL
  • 13 13
 The niner warranty means nothing to us riders: "damage due to defective material and/or workmanship".
We want to see a real warranty. that's is, no matter what Niner will replace the frame if broken. Don't think we are fooled by this very, very limited so called life time warranty. NOPE!
  • 13 3
 Dude, do you know the kind of stupid, ham-fisted stuff that people who don't know how to work on bikes, who think they do know how to work on bikes, actually do to their bikes. I don't think any bike company will write a blank check warranty like that. I also think that when a company (like Niner), says, "As long as you ride your bike as purposed and keep good care of it, you’ll be covered", that is a good sign that if you are not using a hammer to install your headset, they'll actually take good care of you.
  • 10 4
 A company would have to be retarded to offer that. People are idiots with their bikes. Can't get support from a company if they're out of business.
  • 3 0
 @steveczech: Good Point! But we all know that after 2 years of riding a frame if something doesn't come up it's not likely to have manufactured defects.
  • 1 0
 @byfan: true!
  • 5 0
 Some bike companies really do honour frame warranties where the bike has just been ridden hard and eventually cracks. Shout out Transition Bikes - one frame purchase took me from a mk1 TR450, to a later TR450, then a TR500 over a period of about 5 years I think. They never blinked an eye, just immediately put a new frame in the post
  • 1 0
 @steveczech: I think the point is that, a "lifetime" warranty with so many loopholes is effectively useless. I would be more impressed with a 5 year 100% no questions asked, or frankly a 3 years NQA policy than a lifetime warranty with so many ways out of actually warrantying something.
  • 3 0
 how much would they have to charge for frames if they offered that kind of coverage?
  • 1 1
 @hamncheez: obviously this is rhetorical, but if the chances of a catastrophic failure on the majority of crashes, on bikes still owned by their original owners, with proof of purchase, was zero. It would cost them 0$ and actually be net positive. If your frame has a reasonable chance of snapping in half with the type of crashes most riders experience within a regular year, then yeah...
  • 1 0
 What is not covered under warranty? "Bikes falling over." Time to start a Kickstarter company to add a Bluetooth, battery operated retractable kickstand that is hidden in the down tube.
  • 1 0
 Oft requested by e-bike buyers...
  • 1 0
 What the hell does it even mean that Niner "even covers racing under the warranty"? Are there manufacturers who claim that if someone is racing when they discover a manufacturer defect, then it doesn't count?
  • 8 0
 Agent: Sorry sir, I found this youtube video of you saying "Race you to the bottom". Unfortunately that means your warranty is voided.
Biker: But did you actually watch the video, I was passed by 40 cyclists, 2 unicycles, and it look me 20 minutes to get down the hill not including the 10 minutes of my silently crying in the bushes by myself.
Agent: sir, SIR! THERE IS NOTHING I CAN DO, your entered into a verbal agreement to race down the hill. NEXT!
  • 3 0
 That is a pretty common clause in warranties. I got screwed by that one, by racing for a company as part of their regional team. Which basically meant I got the frame at wholesale. When the BB broke out of the frame a year later, they said, no dice, because we know that you raced it.
  • 1 0
 @MeloBikeCO: wow, that's f*cked up
  • 1 0
 @Stokedonthis:
In that situation and another time I tried to use a warranty for a broken frame the companies had actually changed their warranty policy from when I had made my purchase to when I tried to use the warranty. Both companies had lifetime warranties when I purchased them, the first company changed the policy to add no racing in that 1 year period, the second one had changed from lifetime to 5 year, so when I broke the frame on year 7, no warranty. Definitely swore off both of those companies for life. Every other frame I've broken has been an easy warranty, so it is not impossible to do right.
  • 1 1
 I can't read good, but I don't see where this mentions the words "replaced for free" anywhere in this regardless of what tier or level bike you ride, plastic, or metal. Had a Niner RDO and the rear triangle was cracked. Niner wouldn't talk to me direct. Instead, I had to go through the dealer. NBD, Niner said "sure we will warranty with crash replacement, friendly customer" thinking it was easy as that, the dealer tells me it's $500 with the crash replacement. Aside form that, just thought $500 was a lot of money when all these other stories about other bike companies giving no-hassle service are going around.
  • 1 1
 The few people I know who happen to have Niner's always seem to have problems. Damn things creak like no ones business. One just broke a RIP 9 frame. Hope Niner pulls through.
  • 1 0
 So since the nearest Niner dealer is 3 hours away, I couldn't get a lifetime warranty because I'd want to put it together myself. Gotcha.
  • 1 0
 Santa Cruz replace my three year old nomad after a pivot bolt seized in the frame with the Newest generation. Cant wait to get another one. Excellent customer support.
  • 2 0
 I wouldn’t buy a niner, but I gotta admit that trout paint job is pretty bitchin!
  • 5 4
 Nice to see companies stepping up and looking out for the consumer! way to go NINER!!
  • 1 1
 Lifetime warranty on the frame isn't exactly uncommon these days. In fact most manufacturers I can think of right now offer it.
  • 1 1
 @benmoosmann: I think most only offer a 5 year warranty, for frames lifetime is uncommon.
  • 5 3
 I had sorta forgotten about this company.
  • 1 1
 The classic lifetime warranty we all love to see that doesn't cover contact with rocks

(I know, this is true of most "lifetime warranties")
  • 4 1
 True, but I don't hink that thats a bad thing. I mean how and why could or would a manufacturer be held accountable for damage from the customer smashing his bike into a rock?
  • 1 1
 @benmoosmann: because mountain bike trails in a lot of parts of the world, including Fort Collins where Niner is based, are strewn with rocks? If your frame can’t withstand normal use on that common terrain type, that’s a problem. Calling out rocks separately from crashing implies that even a rock hitting the downtube wouldn’t be covered.
  • 2 0
 Crashing is 100% "normal wear and tear" for DH biking. Change my mind.
  • 1 0
 Sweet, 2-year warranty on frames built before 2017. Niner frickin' nailed it.
  • 1 0
 Lifetime waranty **

** Lifetime of the product , not the user. Which is arbitral but most likely 5 years
  • 2 0
 All frames should have a lifetime warranty .
  • 2 0
 Hell yeah
  • 3 6
 Considering most bikes are manufactured for a small percentage of what they're sold for, all brands should have a lifetime warranty. MTB bikes are built to be ridden hard and therefore should have a guarantee that if it breaks, it will be replaced.
  • 2 0
 The vast majority of bike company employees are not ballin out of control. Yes, bikes should be built to be ridden hard but there's not unlimited funds/frames for unlimited abuse - that's a ridiculous expectation. The way I see some people ride, I'm surprised there aren't more broken frames.
  • 1 0
 Alright, I like the way this is going..
  • 7 5
 Who buys these?
  • 3 3
 has someone let the ellsworth design team out of their cage with a pack of crayons. . . i need some eye bleech.
  • 1 0
 blah blah blah blah, blah blah, blah blah blah blah blah, blah blah.
  • 1 1
 Will Niner be around in ten years?
  • 3 0
 Why not? They have a firm backing behind them now financially, just as others have been bought out, etc.
  • 1 0
 looks like a trout lure
  • 1 2
 breaking news: an 26'' bike from Niner announced!
  • 12 15
 that's one hideous bike... who buys this crap?
  • 7 9
 people who don't have a clue
  • 10 1
 I've never ridden a Niner, but I'm in the minority that just love the "Trout" paint scheme for some reason.
  • 6 0
 @MarcusBrody: the paint scheme is not even the ugliest thing about this bike
  • 4 6
 Hideous contraptions
  • 6 2
 f*cking right that is the ugliest ride i have ever seen in my life. I met a niner rider once, he was an X roadie and "pick your wheelsize and be a dick" kinda guy. now its the stereotype
  • 2 1
 @BoneDog: it looks like the end result of a 1 year old trying to eat a pretzel. LMAO
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