PRESS RELEASE: PNW ComponentsPNW Components announced today that their products will now be covered under a lifetime warranty.
PNW Components says they strive to develop products that will stand up to the test of time. The brand will now cover both current products as well as future products under the limited lifetime warranty as PNW is committed to serving customers for the lifetime of their products.
| When Emily and I started the company back in 2015, we wanted to create the most customer-centric brand in the industry. For us that means treating our customers like we’d want to be treated, and creating reliable and affordable products that also look great. We're ecstatic to follow through with this vision and offer a lifetime warranty on all of our products to existing and future customers. We truly are here to give our customers the best experience possible.—Aaron Kerson, Co-Founder of PNW Components |
For more information, visit:
pnwcomponents.com/pages/warranty
It is comical the level of "durability" that is seen as acceptable in MTB.
Forks are a completely different story, try to stay on topic.
Just because you have been oversold on the "tech" in a dropper post doesn't mean I have to be.
I've had good luck with droppers personally. What I'm saying is for the simplicity thats involved in droppers and the crazy high price that every company should have decent support.
What does this means, in pratical ENGLISH please.
Your comment remembers how Motordealer (Kona Distribuitor for the Iberian Peninsula), started when my beloved Kula cracked, 1 decade ago...
Of course I wouldn't expect to have full waranty on ALL parts, but I would say this waranty on a Lever, is something!
Bikes should have more reability.
For example, brakes on cars... I just replace pads and disks!
Brakes on bikes, are like...uhhhmmm are those Sram Stuck Master Cylinder Piston brakes, yes it is....were!
Pretty good for those that keep their stuff going tough.
So warranty on a car tyre for you getting a puncture or it wearing out? Cables wearing out? Maybe the soles on trainers?
Obviously there isn't a warranty if I ride the tires bald, thats common sense.
However, looking at how affordable the PNW posts are, if a dropper post wears out in 5 years, it's affordable enough to get a new one.
One thing I would question PNW though - I've read that the raising of the post is done by coil spring (and maybe partially done by air spring as well). Is the spring warrantied for life? What happens if the coil spring breaks? Is that considered wear and tear? One would hope not.
Asking for a friend.
www.raceface.com/pages/warranty-information
I wonder when other companies will follow suit. Once @santacruzbicycles and @WeAreOne started offering lifetime warranties on their cf rims - other rim/wheel companies started following their example.