Did you hear that
Santa Cruz has just launched their first e-bike? The Heckler has 150mm of rear-wheel travel, a 160mm fork, and is powered by Shimano's 250-watt E-8000 Steps system. If the name sounds familiar, it's because Santa Cruz first it used on way back in 1996 for one of their early full-suspension trail bikes. Given the flak that some battery-powered riders have to deal with, especially online, it seems like an appropriate name to bring back for their first e-bike as well.
Above, we quiz Rob Roskopp, one of Santa Cruz's three original founders, and Aaron Foley, the lead engineer on the Heckler, about the new bike, why it's happened now, and what to expect from Santa Cruz when it comes to motors and the future.
The 150mm-travel Heckler uses Shimano's E-8000 Steps motor, a 160mm e-fork, and is on 27.5" wheels.
Santa Cruz has entered the world of e-bikes with their all-new Heckler, a 150mm-travel all-mountain machine that's powered by Shimano's 250-watt Steps E-8000 motor and rolling on 27.5" wheels. It's no coincidence that their first e-bike looks an awful lot like their non-motorized Bronson, too, with Santa Cruz saying that their goal was to mimic how that bike's performance but with the addition of a battery-powered boost.
Santa Cruz will offer the Heckler in four different configurations, ranging from $7,399 to $12,599 USD, with all of them based on their top-tier CC carbon frames. There are no less expensive C or alloy Hecklers in the pipeline, I'm told, and there's no frame-only option, either.
Heckler Details• Intended use: All-mountain
• Wheel size: 27.5"
• Rear-wheel travel: 150mm
• Fork travel: 160mm
• Shimano Steps E-8000 drive system
• Head angle: 65.5-degrees
• Sizes: S - XXL
• Weight: 46lb (as pictured)
• MSRP: $7,399 - $12,599 USD (X01 RSV $10,899 pictured)
• More info:
www.santacruzbicycles.com All of the complete bikes get four-piston brakes with 200mm rotors, Eagle drivetrains from SRAM, and a RockShox Super Deluxe shock. Up front, you'll find 160mm-travel forks from RockShox and Fox, and you can upgrade any of them with a set of carbon fiber Reserve DH wheels.
If you want to learn more about the new Heckler,
you can find all of the details, pricing, and initial ride impressions here. Rob Roskopp on the Heckler's design brief:
 | Our goal for this was to make a bike that felt like a mountain bike. Yeah, you get the assist, but the main thing is the performance of it. |
Roskopp on when they first began working on the Heckler in 2017:
 | At that point, it was going crazy in Europe - Europe's pretty far ahead of North America as far as e-bikes go. It was the same thing that happened with 29ers. We started to get people asking us when we were going to do an e-bike, so we starting looking into it seriously. That was the push. |
Roskopp on early reaction to Santa Cruz's e-bike plans:
 | When we first started the project, I'll be honest, there weren't a lot of people in the company that were too excited about it. But I was really excited and riding a lot of stuff, and I probably put ten-times more time on that mule than anyone in the company, and I rode all of the competitor's bikes to get a really good feel for the reviews and what people were saying. |
The Heckler prototype that was tested in Scotland.
Roskopp on if PON purchasing Santa Cruz in 2015 was a factor:
 | When we first sold, they asked if we were going to do one. At that time, we said no. We told them we'll address it when we feel the need to or the desire from within to do it. That's how we've always acted with bikes we want to come out with. They're bikes we personally want to ride. |
Roskopp on what percentage of the Santa Cruz catalog will be battery-powered five years from now:
 | I think a safe answer might be 50-percent. I don't see pedal bikes going away. I mean, we've grown year over year considerably over the last four years, and I think that's due to a really good product, customer service, warranty, and this will be another bump for us because the platform is really good. |
My wife always asks me when I'm going to grow up, doesn't mean I actually have to do it.
Let me try: Hey Santa Cruz, when are you going to do a gearbox bike that costs under 2000 bucks?
It might also sound familiar because the last iteration of Heckler was in their lineup until 2016.
Their marketing campaign plays heavily on this: "Let The Heckling Begin"
Why the need to bring up that it was originally a reference to Rob’s favorite beer or whatever? Then they had to mention how it was so edgy to design such bike as the heckler (when we all know everything coming out in the mid 90’s was whack), but the SC boys were like, “we’d tap that so we did” Just felt a bit contrived, like, “don’t forget we’re not doing this for the $” They’d be stupid not to have an ebike, but spare me the bs
If you're concerned about subsidizing things you don't like by purchasing something from a brand you should just buy a yurt and move into the woods.
I already live in a yurt in the woods.
There are good users and bad users of normal bikes and e-bikes. Hikers have been saying the same exact things about mtb riders since day one. That's why Santa Cruz County has so few truly legal trails. I run into people not following the rules all the damned time. So often that I have gotten to the point where I don't always know what to do when I see another rider coming up or down. It's like a bad dream at a stop light... you go... no you go... or... f u I'm going.
I don't know if you've ever truly ridden an e-bike... but it's not lazy. I do more miles and often end up much more sore after an e-bike ride than a pedal bike ride.
The other side of it is this... it allows people that are less fit to keep up with their fitter friends. It allows older folks to keep up with their younger kids/friends. It increases the amount of laps you can do with the boys. It increases trail access. It's opening up new rider markets which will likely INCREASE trail access. Look at how much these bikes cost. Who's going to buy them? Who are the people that are normally active in legislation?
I don't think they're truly threatening access to legal trails at all. Only place I've seen it be a real issue is Demo where there's posted signs not to ride them.... which if you're actually in San Jose I'm guessing is the place you ride most?
If you're buying a $8-16k bike you're doing shit for the mob industry. And from what I've seen a lot of the folks riding them are active in trail maintenance and working on increasing trail access.
Today I'll be riding my pedal bike. Friday maybe I'll pedal an e-bike. I guarantee you the trails I ride Friday will be better than the trails I ride today. LOL!
Bottom line... they're relatively new. So in many cases you've got newer riders out on trails you usually don't see newer riders. Of course they're not all gonna know wtf is going on. Best thing to do... let them know... nicely. They'll learn and/or they'll taper off and sell their bikes to people that do now wtf is going on.
As Roskopp states in the interview, Santa Cruz have experienced significant growth since PON bought them, he intimates that this is down to customer service and warranty etc, I would also suggest that it is also down to the financial power PON has brought to the brand thus enabling them to invest in R&D, maybe this is why Santa Cruz are now confident of bringing their first e-bike to market, whilst not innovative it is after all their first shot at the market, I imagine their second iteration will be more at the forefront of the ever evolving market sector, interesting times as it will also bring a new audience to Santa Cruz.
That's part of the problem with e-bike riders. They can more easily get in over their skills than those that have to earn their turn.
And yes I've ridden ebikes both on street and trails. Good people aren't the problem, it is the idiots that are. And ebikes let idiots be bigger idiots than a pedal bike.
I was proud that the last two bikes I owned were Santa Cruz because they didn't make ebikes. (And Ibis before that)
Santa Cruz is still a very solid brand. Making 1 e-bike does not change the principles of the company.
I don't really see Evil/Ibis/Transition making e-bikes unless they get bought up. Those companies have a hard enough time with production demand as it is. I don't Santa Cruz would have made one if they had not been purchased.
I don't read it as they're going to replace current models with E-bikes. I think it will be an increase of sku and I think 50% is a stretch in a 5 year span unless they've got 5 more bikes in the works right now.
I don't think their pedal bikes are going to see any less attention. Suspension companies are creating e-bike specific components but they're not sending less time designing non e-bike parts. Wheel companies. Car companies. etc.
The goal is to get into new markets and carve pieces out for yourself, not eat away at your own market.
So as that focus expands and t hey capture more market percentage they'll need to hire another engineer or 3.
You think Specialized bikes got crappier as they've added more e-bikes. Nope... in fact, I'd argue that their pedal bikes right now are the best they've ever had. And they're getting ready to release new pedal bikes just after making updates to the Levo and adding a couple new e platforms.
Do it all. Do it well.
I would not worry for one second that SC will put any less attention on their pedal bikes. That will be the core of their business for a long long time.
I don't think one equals the other.
But this runs out of battery in 1/2 the time of the 700w levo . Levo sl 300w & 17kg . this 500w and 20.5kg Levo expert 700w . 21kg. Still out of date.
Kidding. Yeah I know how much those bad boys weigh. Been putting miles on a large alloy with upgrades.
He will always get a few levo plugs in too in most vids, total shill. should declare it as sponsored content like others do.
the e-zesty and nox helium both weigh near enough the same for half the price and if specced with the same components will probably be lighter. also you can remove the drive units to effectively have a normal bike.
It's the usual specialized nonsense, mediocre product will millions in marketing thrown at it.
e-zesty am ltd £6400
nox helium £6670
both with proper all mountain components.
sworks levo sl £11000 built up with cross country suitable parts.
could even mention the mondraker crafty which is a little over 19kg with a full power motor and 625wh battery. Add 2xrange extenders to the levo to roughly equal the capacity and your at 19.3 kg, please explain where the ground breaking engineering is??
Most fun I’ve personally had so far was yesterday on a cannondale. Gonna smash it for like 3 more hours tomorrow morning
or the part at the start of the video that says "includes payed promotion" just like all the specialised videos do.
I'm sure the levo sl is a tidy enough bike what irritates me is all the "innovation and years of development" shite they spout.
it's nothing ground breaking its an existing motor thats been used by another manufacturer for a couple of years already in a box with a small battery, nothing more. the cheaper models which cost about the same as most brands high end stuff are barely lighter than a full fat ebike. its the iphone of the bike world.
And what are you talking about? The Creo is a totally in-house designed and unique motor, to which Specialized has the exclusive to for 5 years. Man, you seem to be doing all sorts of mental gymnastics to avoid maybe having to simply admit you were wrong, and actually just being better for it. Here, this is reality: Rob is a perfectly reasonable reviewer. And Specialized is a big corporation that will behave...wait for it...like a big corporation, and got so big because they actually build pretty good stuff. Nope, don't even try to say somehow they brain control people into buying their stuff, that's condescending BS and totally shameful. Peace out man, you need it.
Oh hey, just noticed the iPhone quip. Now it all makes sense, you're one of them. Those people who somehow feel personally threatened by successful things. No, man, other people's success and popular items do not shine a light on your weaknesses. They really don't. But if you're hobbled by that particular kind of neurosis, certainly nothing I can do about it other than give you my sympathies and hope that someday you come out into the light. It's way fun out here, I promise!
still refusing to aknowledge the "paid promotion" tag at the start of the "review" the guy does adverts mate not reviews.
DISCLOSURE: Radon paid for my time for production, filming and accommodation for this video but in no way had any say or influence over any of the content. Hence this video will be marked as 'Includes Paid Promotion'. All editorial content is my own.
So on one hand you claim he's paid by Specialized to crap on everyone else, but now that he's paid to, I dunno, not crap on others, but then, you whine that he points out some flaws, but then you whine he's paid? So totally off-kilter, mate. Get a grip, seriously.
I thought Roskopp and co gave some thoughtful, transparent answers to some difficult questions, and I appreciate that they took the time with us.
wasn't meant as a criticism of Levy, i thought he came with good energy, he just didn't get any back.
I work very hard to stay in shape and I'll do all my own pedaling for as long as I can, but with 3 fused vertebra and significant arthritis, the cracks are already showing.
I'd rather buy an eMTB at some point than quit completely. That's assuming I'll have somewhere to ride them.
I ride with a 64 year old now that is UNBELIEVABLY fast (no ebike). I hope I can be like him when I'm that age, but the early signs are not good.
I won´t lust after Santa Cruz bikes as dearly, now that they are just another mtb/e-mtb company owned by some rich virtual entity.
I might decide to only buy boutique bikes from now on from specific BIKE companies who don't promote e-mtbs. I bet there's or there'll be a niche market.
I don´t hate if you want to ride your e-mtb. All things said, biking is a hobby (aside from commuting) and therefore not rational in any sense, except it is one of the most fun activities I can imagine.
And in my personal, subjective fun filter bubble - E-MTBs are not a thing.
"When we first started the project, I'll be honest, there weren't a lot of people in the company that were too excited about it."
-also Rob Roskopp
Seems to contradict your second quote about people in the company not being excited about it....
Selling out to the ebike market, at least in the U.S., is pretty much the opposite of trail advocacy, something which Santa Cruz has been known for.
1) Saving the company from bankruptcy
2) Funding development of more sports cars
3) Then funding a big boring heavily saloon car, and another boring SUV, and some kind of boring electric car
And look at them now: they are an SUV/ Electric car company, their sports cars are heavy and still with engines in the wrong place.
So in if my comparison holds true, Santa Cruz is ****ed.
Porsche is doing great and Santa Cruz will be fine.
You're just a sellout.
SC- "..."
Levy- "But did you test it against a 29er?"
SC- "Yes we-"
Levy- "WHY ISNT IT A 29ER?"
Once all 27.5 and 29 itches have been scratched, we'll have 30.5", or maybe 775mm metric wheel size.
Yawn.
If I'm racing I'll probably take the Hightower but 90% of my rides aren't races.
I'm a 27.5 guy myself. I love riding them. In the E-Bike world I'm a huge fan of the mullet set up and that's the first thing I would do with this bike. Instant mullet.
Full 29ers are awesome too but tend to monster truck a bit. Completely different riding style to anything else.
If I was releasing ONE bike a launch it would have been a mullet. Followed by a 27.5 and 29 bike at the same time a few months later.
I know he seems disinterested, being an ebike and all, but I was recently watching some other footage of him from three or four years ago and he looked much fuller in the features and not so gaunt
Surely after the expenditure on a new division for development they could have come up with something a bit more current
And I've never heard an engineering director spew so much marketing-inspired "super" verbosity
guff.com/proof-that-eastern-europe-is-stuck-in-the-80s
www.santacruzbicycles.com/en-CA/heckler
I'm no e-bike fan, but Downieville is the rare mountain biking area in California where e-bikes really make sense. The trail system is large and remote, and has a long (ongoing) tradition of motorized vehicle use. (And what Greg W/SBTS/Yuba are doing is terrific, IMO.)
In most of the rest of California, it's much more contentious - extreme population pressure and tenuous trail access for non-e bikes make e-bikes a hard sell.
O well can’t have everything go well
Maybe a side by side with non-eBikes to see how much engineering is right.
(Whether or not this applies to mtb/emtb I do not know yet, but I see the appeal of self-shuttling up a fire road for 2x more laps than you would get on a regular mtb. Of course and also the hellscape that people showing up on e-motos is going to bring.)
What a brilliant observations. Allow me to virtue signal: I still elevate manually.