Video: Meet The Commencal Vallnord Enduro Team at Home

Mar 17, 2015
by COMMENCAL bicycles  
Views: 10,839    Faves: 71    Comments: 4


Take Nicolas Quere for his legendary style and speed, Cédric Ravanel for his experience and management skills and add a head-strong feminine touch with Cécile Ravanel. Here you have the COMMENCAL Vallnord Enduro Team. We went to meet them at home in Var, France, where they have just completed their preparations for the first Enduro World Series in New Zealand.

Southern Escape with the COMMENCAL Vallnord Enduro Team

Southern Escape with the COMMENCAL Vallnord Enduro Team



MENTIONS: @COMMENCALbicycles




26 Comments

  • + 12
 I ordered a meta am ht, the people at commencal always reply on my emails. They have been very friendly an helpfull to me. They even called me when i placed the order to check if everything was allright. This week my am ht will be shipped to Netherlands. Fingers crossed i won't get dissapointed like couple of you guys out there! Can't wait to try it out!!!

This is the one www.commencal-store.co.uk/PBSCProduct.asp?ItmID=15147397
  • - 14
flag RedBurn (Mar 17, 2015 at 15:42) (Below Threshold)
 Pretty expensive for such shitty components
  • + 7
 for sub £900 new it seems pretty good to me. Smile
  • + 3
 hope you like the bike....im really happy with my supreme fr and the el camino i got for my misses.
  • - 3
 I tried to order a bike from their pre-owned section. I wrote them to find out the size because the listing did not have a proper description. After about 10 emails and after taking screen shots of their website, he finally went online and fixed it. at the same time he upped the price 300 Euros and told me my electronics that I was viewing the website on were not working properly. I could see him updating it on my computer. Then he told me he had other customers to take care of. Throughout his emails he kept insinuating that I was an idiot that couldn't read.... he shut up pretty quick after I took a picture of their website. Either way, I will never buy anything from them because of it. As useless as tits on a bull
  • + 2
 that sucks........cant really say anything positive to counter that.....i been treated shitty by some companies so im not even gonna try and turn this around. i have not needed to contact them since buying the bikes but if i do i hope i get a better response.
  • + 5
 Hola @poundsand

I have tried to understand the situation and apparently, it all started with a mistake of the specs on our website. Sorry poundsand, this was neither voluntary nor ever malicious, just a mistake of the details on a used bike. An error that sometimes occurs, for us, as with others. But hey, why keep igniting this point?

MTB is a cool sport that we practice for fun. For fun, not to complicate things! We are one of a good number of brands on the market. We have disappointed you? I sincerely regret that. You found your happiness elsewhere? I'm delighted!
So please, turn the page? OK?
Peace,
MAX
  • + 2
 awesome to see brands dealing with comments, both good and bad.
Really pleased to see that comments are read and taken into account.
Nice one commencal.
Smile
  • - 2
 @COMMENCALbicycles I understand that there may have been a mistake in the listing. The point I am making is how terrible the customer service was. For the rep to continuously tell me I was wrong and I couldn't read properly etc etc.... then when I proved him wrong by showing him a picture of the screen, he still didn't apologize or admit he was wrong, instead he tried to pretend that it was like that the whole time and my electronics weren't working properly to see the listing. If he just apologized and admitted he was wrong initially then it would have ended there. Instead he continued to be an a*shole about it..

Now, several months later, and 3 Commencal reps later, you are finally admitting there was a mistake. Good for you buddy, round of applause your way.

That first guy I spoke with is still an idiot. I'm not sure how he manages to hold a career where he comes in any sort of contact with people, whether it be verbal, physical, or written. And I will continue to warn people of the sub-standard service that you guys offer.

Keep up the good work over there, it's quite impressive.
  • + 1
 The Commencal meta AM HT is on it's way to the Netherlands!! WHOOOHOOOOO so stoked!! Two thumbs up for max Smile
  • + 8
 I still don't understand how anyone can pedal uphill with a full face and googles on. I sweat too much for that.
  • + 2
 nobody is able to do that (more than 1km/1mile) ...except in competitions.....or videos!
  • + 1
 +1
  • + 1
 so comes the Supper 2R
  • + 3
 Dear Commencal,

When will you understand ? GIVE US THE SUPREME V4 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Nobody can't wait anymore

Thanks
  • + 3
 Yeah ! One month... one month and we will see the beast !!
  • + 1
 is there gonna be one.....i thought from what others have said to me that the v3 is a better design for dh and the v4 better for more enduro style riding?
  • + 1
 It's the spot in Var France ?! Where is it exactly ?! I'm just at 2 hours by car from the Var !
  • + 2
 Like the Urge helmets.....
  • + 1
 nice ride and nice vedio, and the color of the clothes match the bike well...
  • + 2
 Bar turn/10 at 1:32
  • + 1
 cant wait to see you guys blast the edws !!
  • + 0
 Someone's emotionally disturbed. Lol.
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