Win Superstar Components Nano-X Pedals - Pinkbike's Advent Calendar Giveaway

16 1

RedBurn (Dec 6, 2015 at 4:32)

it's cool because when there're 10winners , it feels like your chances of winning are multiplied by 1000, even if not really

15 0

rickaybobbay (Dec 6, 2015 at 1:03)

I'd be happy just winning bar ends...

22 0

debonis (Dec 6, 2015 at 1:10)

I hear ya...I never win anything. Actually, that's a lie...I won a donut on a Tim Horton's roll up the rim once.

23 1

rickaybobbay (Dec 6, 2015 at 1:11)

Tim Hortons. You're so Canadian hahaha

45 2

trozei (Dec 6, 2015 at 3:03)

Free man. You're so American hahaha

11 0

bishopsmike (Dec 6, 2015 at 8:30)

Roll up the Rim is on our Coat of Arms.

8 1

taskmgr (Dec 6, 2015 at 10:00)

All hall mighty Tim and the legions of timbits

16 5

davidsimons (Dec 6, 2015 at 2:59)

I was ordering a set of these online, UK39 pounds is a good price for a pedal of this quality. Went to check out, got to the shipping page..... jesus h., UK 114 pounds (thats US 173 dollars) shipping to Thailand. Pass!

50 0

SuperstarComponents (Dec 6, 2015 at 8:37)

Sorry its expensive, but we only ship with UPS courier to your country. The reason is that so many packages were getting "lost" that we worked out with normal Royal Mail Signed For mail it was not worth shipping anything at all. Plus its not fair on customers to wait 4 weeks to see if their lost parcel arrives, so with UPS its fully tracked and arrives in a couple of days. Unfortunately we arent a huge company sending thousands of packages outside of Europe so we cannot get the cheap rates some of the big boys of the industry can demand.

If you have any questions please don't hesitate to fire them over, Neil (Superstar Components)

12 0

notsosikmik (Dec 6, 2015 at 9:38)

If you shipped to the U.S. I bet that volume would greatly increase

7 1

davidsimons (Dec 6, 2015 at 9:47)

Quite understand, it is a shame though as those kind of shipping costs make it inviable to order anything. And you are right, it wouldn't be a pleasant experience to wait endlessly for a package that would never arrive, nobody would want that experience and if they did then you guys might unfairly get the blame.

4 28

Axxe (Dec 6, 2015 at 21:10) (Below Threshold)

Superstar - the only company in Britain that can not figure out shipping and insurance.

2 11

gotlost (Dec 6, 2015 at 23:20) (Below Threshold)

Good one lol ... just buy directly from the Chinese HT

11 0

SuperstarComponents (Dec 7, 2015 at 5:35)

These pedals arent made by HT, we manufacture them completely inhouse in the UK.

If you have any questions please don't hesitate to fire them over, Neil (Superstar Components)

1 0

gotlost (Dec 22, 2015 at 22:54)

Great, but shipping still sucks, 5€ for 12 rotor bolts that fit in a normal letter and then i find out its WITHOUT TRACKING ?!

12 days and the package still havent arrived across EU, its a new record.

6 0

mgolder (Dec 7, 2015 at 3:20)

Yes, @Axxe - You know exactly what business advisors in the UK warned me about. Because you were there weren't you. And you obviously know everything too.

In your comments you have shown the reactionary nature of some Americans that causes these warnings to be given. Instead of politely commenting to Superstar, you launched into a tirade accusing them of somehow not knowing what they are doing. The fact you can't see that you handled yourself so poorly is only more fuel on the fire. It does not bode well for any of the people you do business with.

Take the fact people are downvoting everything you say to be a clue as to what people think about you.

2 0

MoDobbs (Dec 11, 2015 at 0:35)

The statements made by @Axxe are his own and not indicative of Americans as a whole. Please don't lump me or anyone else in with this F*ckwhit.

8 1

nakos (Dec 6, 2015 at 1:19)

I wish superstar would ship their products to The States. Those pedals look like a great deal for the price and their arctic finned kevlar brake pad set looks awesome too

2 0

karaknic (Dec 6, 2015 at 1:56)

I think they do ship to the states (certainly ship to Australia) but the prices for international shipping recently became extortionate since they changed courriers, so I can no longer afford to buy from Superstar. All their stuff is awesome though, kudos to the company!

2 0

ratedgg13 FL (Dec 6, 2015 at 5:56)

Check out Moove components too. They make some awesome pedals for a similar (and currently on sale, lower price).

2 1

nakos (Dec 6, 2015 at 10:05)

@karaknic They specifically state on their website that they cannot currently ship to the US due to "product insurance issues". Perhaps they will eventually sort it out, but at the moment it seems like I won't be able to order from them.

@ratedgg13 Thanks for that! It looks like they got some cool gear.

2 0

kev-jones (Dec 6, 2015 at 16:34)

check out uberbike components too, pretty sure they were the first out there with finned pads after shimano and they work so well!

the fins have a similar look/shape to shimano ones too

1 16

Axxe (Dec 6, 2015 at 21:11) (Below Threshold)

Looks at all Brits here coming to defend them. While the indisputable fact is that every other parts company in Britain can handle both insurance and shipping just fine.

What else they can't figure out?

10 0

bigburd (Dec 7, 2015 at 3:04)

Of course we will defend them, they offer great parts at great prices, why would we care if some one in the USA can't get them ?

5 0

nielsdeschaetzen (Dec 6, 2015 at 2:33)

Checking pinkbike 20 times a day hoping i would have a message in my inbox...

3 0

RedBurn (Dec 6, 2015 at 4:31)

who doesn't

winners are announced always a bit later like 2 days after I think, and they have 10 days to claim their prize

5 0

bishopsmike (Dec 6, 2015 at 8:33)

I call dibbs if the RaceFace winner doesn't answer!

1 0

biglad85 (Dec 7, 2015 at 2:45)

When do the winners be announced? Been looking through it from the start of the month and can't seem to see any names of winner. I click k om the date and it just brings up the website?

4 0

miketizzle (Dec 6, 2015 at 5:07)

Use code SANTA6 on superstar today and they are only 29.99. Bargain!!

1 0

Jimmbo (Dec 6, 2015 at 8:11)

My Nukeproof Neutrons pedals going to he**, after one season...and im looking for some new one's. Maybe one of this...will see, if the shipping cost's are not to high to Slovenia.

7 0

SuperstarComponents (Dec 6, 2015 at 8:41)

Slovenia is in the EU now so shipping for small items is £3 and large items is £5-8, so not very expensive.

PS One day soon ill get back to Slovenia, Kayaking in the Triglav Nationnal park was one of the best trips i have done. Such a nice country!

If you have any questions please don't hesitate to fire them over, Neil (Superstar Components)

6 4

Zziplex (Dec 6, 2015 at 18:39)

I wouldn't sell to the US&A either, too many ameritards wanting to sue and Saul Goodman characters waiting to fleece you.

1 1

JPO1512 (Dec 6, 2015 at 10:20)

I tried ordering them from superstars site, but I continuously get error stating "Error in checkout. Please try again". Damn, I guess I am not getting these with that nice 10 pound discount then. Getting some Saints then...

1 0

Jabbawasmadadda (Dec 6, 2015 at 13:43)

I just bought these online to replace my saints as they are cheap imho then i jump into pinkbike and see this doh

2 0

JPO1512 (Dec 6, 2015 at 20:26)

I am curious to try these too. And for 30£ they seem like a bargain. I just don't know what prevents my order from their site, as I have never had problems before ordering from various internet shops.

I emailed them and I hope I can get these too. They look really nice.

2 0

Jabbawasmadadda (Dec 7, 2015 at 4:26)

Yeah i've a friend who has a pair on one of his bikes and he swears they are the best he's used..If you don't get it rectified i've a pair of saint's i'm selling

1 0

swakke (Dec 7, 2015 at 1:48)

have them in Northern Norway (with winter cycling), more than 3 years . Easy maintanance. Colours fade a bit after hard use but no worry.Intil now the best i've had.

3 1

freeriderayward (Dec 6, 2015 at 1:57)

I have these pedals, highly recommended! But Superstar's prices have been slowly creeping up over the last few years

3 1

Fix-the-Spade (Dec 6, 2015 at 2:33)

Prices on everything from the far east have been creeping up the last few years, it's almost like they control 99% of all manufacturing or something. It's quite ironic that some of the cheapest things Superstar sell now are the parts they make themselves, I bet when they started a decade ago they didn't think made in UK would ever be more viable than picking stuff out of a catalogue.

2 0

justgivemeanavailableusername (Dec 6, 2015 at 2:43)

Bought the old nanos for 37 GBP two years ago, they're 39.99 now, but they're UK made. Doesn't seem that much to me, for the best pedals ever. By the way, they're on sale today for 30 GBP! Don't know about the other products, but if you monitor their facebook page you constantly get good deals on everything.

21 1

SuperstarComponents (Dec 6, 2015 at 3:12)

Hello our nano pedals were £42.99 and then we reduced them to £36.99 because of competition from other brands copying our sales model, we held this for around 7 years even though costs to us were rising constantly. We stopped importing the pedals from Taiwan for lead time, cost and quality reasons and decided to manufacture them inhouse in the UK in our Lincoln CNC machining facility.

So the new Nano X pedals use a bigger custom extrusion, are manufactured in the UK, have higher quality finish and parts such as Quadring seals plus include 2 sets of custom pins and extra spares... all for pretty much the same price. Im sure you cannot get a similar product anywhere else for such good value and then we give you guys 25% off today!

Plenty more UK made parts launching in 2016, all at great Superstar prices.

If you have any questions please don't hesitate to fire them over, Neil (Superstar Components)

2 1

mayha49 (Dec 6, 2015 at 5:57)

Do you ship to the US yet?

12 1

SuperstarComponents (Dec 6, 2015 at 8:43)

Sorry European insurers are really twitchy about the USA, due to the reputation for suing each other. It costs tens of thousands of dollars a year to add US to our places we can ship our products to so its not cost effective currently sorry

If you have any questions please don't hesitate to fire them over, Neil (Superstar Components)

3 36

Axxe (Dec 6, 2015 at 8:46) (Below Threshold)

Bollocks. All UK manufacturers do ship to US just fine. You are the only one who can not figure it out. The only logical explanation is that you know that your stuff is much less reliable than all others and you are afraid of stricter liability. Really, that must be the only possible reason. Or you use uncle Bob for an insurer.

20 1

SuperstarComponents (Dec 6, 2015 at 9:24)

Feel free to pop over here and tell that to insurers!

The best way of dealing with the issue is do what most European companies do, you set up a completely separate US company who deals with US customers using US insurance. Then if anything happens that company gets closed and the main company carries on. As a direct retailer based in Europe the US is actually a tiny customer base, which has plenty of other retailers looking after it already. We arent interested in being a world dominating corporate!

But at the end of the day we have enough on our to do list before we start to look at setting stuff like that up. It has absolutely nothing to do with the quality of our products (which is pretty damn high if you knew about it)

If you have any questions please don't hesitate to fire them over, Neil (Superstar Components)

2 1

kubaner FL (Dec 6, 2015 at 17:26)

Do you guys have any problem accepting payment from the US and shipping to a UK address?
I inquired about it a while back but never received a response.

3 1

therealtylerdurden (Dec 6, 2015 at 19:49)

@Kubaner I believe there are freight forwarding services you could use. I'm really glad that Superstar finally cleared this up, I've been asking for a long time to get their components out here, but couldn't seem to get to the bottom of why they couldn't ship here. Thanks SuperstarComponents for giving us a definitive answer on the issues with bringing stuff here! Sorry that we're a bunch of sue-happy f*ckers!

4 2

marxthekittah (Dec 6, 2015 at 6:13)

On the 6th day of Christmas, PinkBike gave to me nothing because I won't win these.

2 0

bishopsmike (Dec 6, 2015 at 11:40)

Humbug!

1 0

stecoope90 (Dec 6, 2015 at 5:50)

I would love a set of the red ones

1 0

biglad85 (Dec 7, 2015 at 2:54)

Where are the winners announced?????

2 0

dragonaut (Dec 6, 2015 at 3:48)

I need this.

1 1

marxthekittah (Dec 6, 2015 at 6:13)

So long as it's any color beside red......

1 0

dragonaut (Dec 6, 2015 at 6:14)

Red is the only color for pedals!

3 0

Fix-the-Spade (Dec 6, 2015 at 13:31)

Plain silver or raw, it hides the scratches, foot rub and the dents and missing pins...

1 0

stumpymidget (Dec 6, 2015 at 11:23)

Those pedals have no pins.

1 2

inspiredrider2895 (Dec 6, 2015 at 10:24)

This is one prize I could really use! I have three bikes, and one set of chromag scarab pedals to swap between bikes

2 3

greyson13 (Dec 6, 2015 at 5:56)

Just tried ordering. Don't ship to the US?!? Why? What a bummer

3 25

Axxe (Dec 6, 2015 at 9:32) (Below Threshold)

If they can not figure out basic logistics, one is left to wonder what else they can't figure out. Maybe procuring good aluminum? Or bearings?

7 1

mgolder (Dec 6, 2015 at 14:36)

@Axxe - Shut up you clown. Superstar have already corrected you and made you look a fool in your earlier comment. So shut up for crying out loud. It is common knowledge that Americans love to sue. I started a small business and was warned about that when it comes to sending items to America. No other country had a warning issued for it.

1 15

Axxe (Dec 6, 2015 at 21:12) (Below Threshold)

The only clowns here are you and others who do not know what they are talking about. Warned? I do business in US, I know exactly what is problematic and what is not. And pretty much everybody in the world with a clue can do business here just fine.

4 0

stevesmith-ss (Dec 7, 2015 at 6:23)

Axxe, looks like your the one loosing out here pal, superstar has chosen not to include america in thier sales as a way of safeguarding thier business. You have plenty of other options to choose from but your amped up because you cannot get the superstar items, so stop trying to questions the quality of items that you so greatly want. Your not fooling anyone

2 0

jory666 (Dec 8, 2015 at 19:52)

And also.............they're just pedals for crying out loud!

1 0

MoDobbs (Dec 11, 2015 at 0:42)

@Axxe you are a clown, even if your point was valid you don't need to make it 4-5 times. Don't get excited, your point is invalid. So what a company doesn't do business in the US in NO WAY does that make them inferior, you on the other hand? Totally different story.