Transition Bikes UK Webstore

Apr 27, 2009
by Tyler Maine  
Source: Transition Bikes

Transition Bikes is proud to announce a new consumer direct webstore for the United Kingdom. The store offers customers competitive prices, fast shipping and access to the full line of Transition frames, build kits and parts.All orders are shipped directly from Transition Bikes headquarters in Washington State, USA. This allows UK customers to buy the full inventory of products in all colors and sizes, shipped fast, directly to their door. With the new store, customers in the UK have access to all the great custom options offered by Transition Bikes. By sending products directly to your door, Transition gives riders the freedom to spec every detail of their bike without added delays.

To stay in touch with riders in the UK, Transition Bikes has hired an agent in the UK to represent the company at races, rides and events throughout the year. Look for Keith Jepson at an event near you; he will be hanging out with a fleet of demo bikes for riders to check out. "I have been riding and working in the UK Mountain Bike scene for a number of years. I am so excited to be working with Transition; a company with amazing products and a true brand identity! Keep an eye out in the press and say hi to me at events," said Keith.

If you place an order with the new store you can count on fast delivery and great pricing. All orders over $100 USD are shipped free of charge. Orders over $400 USD are shipped with UPS Expedited, still free of charge, and all import fees and taxes are paid at checkout. Nothing to pay the post office, and no hidden costs! At this time, Transition can only bill your card in US funds, but as volume increases all pricing will switch to British Pounds.

“We are excited to offer this service to our customers,” said Sam Burkhardt from Transition Bikes. “We offer so many options with our products; different colors, build kits, forks and even different rear shocks. By shipping orders directly we are able to give riders exactly what they want without any unnecessary delays.”

Transition Bikes has grown dramatically over the last several years, and now offers ten frame models, in addition to an ever growing line of aftermarket parts. Everything is designed in house, and ridden hard by the owners, employees as well as a selection of up and coming pro riders. When you buy a Transition product you can trust that it has been designed to be ridden hard day in and day out.

photo

“The UK is one of our most popular markets and we wanted a way to provide our UK customers with our superb rider owned customer service and access to our full inventory, shipped directly to their door. Our products have been a huge hit with UK riders who appreciate clean simple designs for niche styles of riding,” said Kevin Menard co-owner of Transition Bikes. “We are looking forward to growing in the UK and getting involved in the local riding scene.”

The URL for the store is https://www.transitionbikes.com/Store/Home.cfm

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17 Comments
  • 7 0
 its good to see Transition finally getting a reliable delivery to the UK after ongoing problems with the 2 previous importers (the first 1 went bust, ripping off a whole bunch of riders who had pre-paid for frame and fork packages)

however, going direct seems quite expensive when you consider according to the new Transition site, a Bottlerocket with DHX 5 shock is, including import duty and tax (and free shipping):

US$2,052.82 = GBP£1,410.48

its nearest competitor, the Wildcard is GBP£1100 in the UK with the same shock, and only GBP£15 courier shipping to any UK customer

what would happen if a UK customer had an issue with a Transition frame in the UK, having bought direct from the USA?

Who covers the costs of recovering the frame for warranty inspection?

Or do they just take the customer's word for it (of ask for a digital photograph of the problem), and ship a new frame without inspecting the faulty part?

Does the customer then have to pay a local bike shop to rebuild their bike with the new frame, at their own cost?

Direct selling from an off-shore supply is in theory a good idea, but has some problems that hopefully won't impact on either the customer or Transition bikes
  • 0 0
 ahh...growing pains. Those specifics may be in their wrnty. It usually is an authorized/stocking dealer issue as far as covering costs by the mfg isn't it?
  • 0 0
 Why are all the prices in USD on the UK store?
Seems silly.
  • 3 0
 ^^Timmy did you read the article? It says that eventually the pricing will change to UK currency, but for now it's all in USD.
  • 1 0
 GBP pricing will be coming, it just isn't in place yet.
  • 1 0
 For warranty customers in the UK will be sending any damaged products to our agent in the UK - domestic shipping. First they would contact our US office to establish the RA number. Any warranty replacement products would be sent directly from the US warehouse to their door at no charge. No waiting for the product to ship to the distributor and then to the customer... it goes direct.
  • 0 0
 They have the Wildcard on sale for £1100. The suggested retail price is £1550...
  • 0 0
 about the bottlerocket being £1400. I think thats crazy to ask! I got an 08 with DHX5.0 just over a year ago from Project Leeds via my LBS for £860!

It would have been a good deal say... 12months ago (buying in USD that is), but now its just stupid tbh.
  • 0 0
 you can get a bottlerocket for just under £1000 from ride-central.com its my LBS and is projectleeds
  • 4 0
 Thats amazing, just with the saving on postage makes this very cheap, i ordered a rear shock and the new import taxes and handling was nearly 40 english pounds! so good on you guys, and good luck. ps, if you import the rims get pics up cos all the kids love them here and are hard (ish) to find.
  • 4 0
 I want one for germany sooooooooo bad!!!
By the time the new dh frame becomes available, there has to be
one guys :-)
  • 0 0
 "They have the Wildcard on sale for £1100. The suggested retail price is £1550..."

the Wildcard was actually selling for £899 last year, until the British currency devaluation increased the costs in buying the Mythics from Taiwan, and raised the selling price up to £1100 - it still comes in £300 cheaper than the Bottlerocket

the suggested retail price is £1550, but Freeborn do not sell it at that price as its sold direct to UK customers, rather than through a dealer network which would only add another layer of costs

this means customers get it cheaper at £1100 and have direct contact with the importer in the UK in case of warranty claims, tech support or just for information before purchase, and speak to people that know what they are talking about, rather than a bike shop that is probably more interested in trying to "box shift" a Cannondale or GT complete bike, than sell a specialist, boutique frame
  • 0 0
 with the credit crisis in the UK its not great seeing all the money from every frame sale go direct to the USA and not stay in our own UK economy. Its also not great seeing no dealer network from trans and others.. Support your local bike shops in these hard times..
  • 2 0
 ride central arent going to like this one bit! haha serves them right for putting there prices up so much!
  • 0 0
 not one bit! LOL
  • 1 0
 i was looking up at Ride Central's web site and i dont see them sellin and Transition Bikes this year. is this the reason why, cuz they were selling them at rediculouse prices? so tempted to invest in a Bottle Rocket as my next all mountain/freeride/do it all kinda bike!
  • 0 0
 no tranny double on the site yet Frown







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