Kuddos to a bike shop that still holds true to being a real bike shop. Employees that actually ride mountain bikes, stock of both performance & mid-range parts (shocking, I know) and a service department that knows what they’re doing.
In an era of shops that focus on road bikes and fair-weather riders its nice to know my LBS is still a real shop.
yeah, I love them both. Always good customer service and great deals on. Not easy times for any bike-shop these days with the covid madness that has been happening.
Nice; now if Dunbar could stop screwing up my orders and actually do the services they commit to that would be a welcome change. They really used to be awesome but over the last few years their service quality has become more miss than hit. I used to buy everything from them but don’t bother anymore.
Hey Stu, I know you were a long-time customer of ours. Thank you for the support over the years; those of us that have been here for years do appreciate it! We had a few turbulent years with staff turnover that led to some less than ideal service sometimes, but the dust has settled, and we have had a solid, more permanent team for a while now. Covid definitely took us for a wild ride and continues to do so. When the demand suddenly spiked in the early Covid days, we certainly made more mistakes than normal (we are only human after all). We have adapted and learned to manage the massive increase in volume and demand, and are keeping those mistakes as few and far between as possible.
Whether you choose to come to Dunbar or not, we hope you are getting out on the trails as much as possible and having a blast! See you out there
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In an era of shops that focus on road bikes and fair-weather riders its nice to know my LBS is still a real shop.
Cheers
Whether you choose to come to Dunbar or not, we hope you are getting out on the trails as much as possible and having a blast! See you out there
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