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Apr 20, 2019 at 1:31
Apr 20, 2019
Hi Specialized Team, I have been denied a warranty by Specialized Asia on the basis of a pre-conceived, and rather baseless, conclusion. The frame has suffered a crack on the chain stay due to the design of derailer hanger. The Asia team has not been responsive and helpful. I have opened a case with Specialized USA with Case number #03596880. Hope to hear a response.
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