Evoc Offers Free Crash Replacement

Apr 5, 2017 at 5:55
by EVOC Sports GmbH  
We all know that you have to replace bike helmets once they've gone through a fall affecting the head because protection capability could be significantly reduced in the next fall. This is no different for a back protector. Our Liteshield Protector technology complies with the standard for personal protection equipment (CE 1621-2). All protectors in this category, whether it's from our protector backpacks or protection wear, should be replaced after a serious fall.

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As we feel very strongly about the safety of our customers, we offer this service free of charge as part of our crash replacement.

EVOC FREE LITESHIELD CRASH REPLACEMENT

So how do I replace my broken back protector?

1. If you have a broken or permanently deformed Evoc Liteshield (air) back protector, register on our website.

2. The request is directed to our customer service, who will then contact the customer.

3. The customer sends the protector to Evoc, we then check the protector and send the customer a new Evoc Liteshield (air) back protector in the appropriate size, where necessary. And all at no extra charge!

For customers outside of the EU, our Evoc distributor will handle the processing. Ride on!

Replacement form in the warranty-section on www.evocsports.com - or click here:
Free Liteshield protector replacement


MENTIONS: @evocsports


by Mattias Fredriksson

by Mattias Fredriksson



Author Info:
evocsports avatar

Member since Sep 11, 2013
54 articles

17 Comments
  • 11 0
 Can I get a crash replacement on my new EVOC bike bag after the airline seemingly dragged my bike behind the plane from CO to AK???
  • 7 0
 Unfortunately we can't cover this kind of warranty. If your luggage/BIKE BAG is being damaged in a plane, please address your claim to the airline - they are responsible for the safety of your luggage.

Best
Your EVOC Team
  • 8 0
 a return policy they doesnt make me take it to a vendor? WHAT? thats unheard of! lol

seriously looking into evoc. my only catch is i cant get hands on with em. i wanna see the sizes before i spend a pretty penny on a pack.
  • 1 0
 Not sure this is new - I broke the waist clasp on my Evoc Pack by accidentally slamming it in a car door - Evoc sent me a replacement free of charge, along with stickers. They've always been a brilliant company to deal with. My pack is years old now, has been through countless days of mud and rain and falls and other assorted abuse , and there's still not a stitch out of place. They really are very well made.
  • 1 0
 This industry needs more companies who stand behind their gear like this. Props, Evoc. My background is competitive shooting. If something gets broken on a firearm, three companies jump at the opportunity to fix the issue for free. after years of that, it was pretty painful to deal with the harsh reality of messing something up on every ride, ending every ride at the bike shop forking over my debit card.
  • 2 0
 Why do I feel like their marketing team has a folder on their server that's dedicated to people eating shit.. Stoked to see another company standing by their product though!
  • 2 0
 You don't?
  • 1 0
 I have EVOC Lite Race 10. Best hydro pack I've ever had by miles and I've had a few. Run it with a C-Bak bladder and job done.
  • 1 0
 I think this is gonna be the final deciding factor for me to finally get an Evoc pack with a back protector. Quality service on top of a quality product.
  • 1 0
 wow great company! I wish more would do this, crash hard and we will replace it. I will be going with them soon on a pack and vest thanks!
  • 1 0
 Do I also get a crash replacement for the Evoc Protector Vest or is this replacement service only valid for backpacks??
  • 3 0
 It's for any LITESHIELD BACK PROTECTOR - so it's for our protection wear, too. Cheers Your EVOC Team
  • 1 0
 nice. I just got the FR lite backpack and am eager for it not to be tested.
  • 1 0
 This is top notch service.
  • 1 0
 Salute ! Danke Thats amazing!
  • 1 0
 Hummmm I decided just don't crash
  • 1 2
 Kali Protectives been had a free crash replacement policy.







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