extracingshox

@ChazzMichaelMichaels: Hi dear, we're really sorry you may have found a problem. I kindly ask you to get in touch with us at mtb@extremeshox.com or with one of our service point in order to discuss it and have a better view of it. Thank you! Wish you a good day!

Thank you very much for believing in our work, we're doing our best to keep our customers satisfied .. Stay safe !

@DavidGuerra: here in Italy riding is currently forbidden by laws, but it's most of all common sense, to not spread the virus firstly, and to not get injured while all hospital departments are busy and converted to covid19 care

Hi guys, thanks for your words, when I can I read with interest this type of comments and generally I do not get involved on expressing my idea, but just to give you an eye opening on some of different questions and answers on this thread here my understanding: Damping quality is not defined by being a monotube, a twin or other type of hydraulic circuits, it’s defined by the correct damping characteristics chosen for the bike/rider, the damping values or damping coefficient, the way the damping forces develop during bump acceleration phase or rebound phase, by the hysteresis level, how damper responds on frequency, the overall friction hence the lower pressure of the system and for the "end user" how reliable and tunable is for the application. The bike doesn't know if it gas a monotube or a twin fitted in, the bike/rider mass system will act and react dipendently of the above quality. Yes a twin tube design technically should deliver more tunability but this doesn't mean better quality ,only " Should"! The reality is which quality will be delivered by the damper!? We at EXT use twin tube dampers in many winning motorsport applications : in car from rally to Gt and in motorcycle racing, Mx or street circuits; I have been one of the first engineer designing racing dampers with twin tube technologies since 1994, but twin tube it s also one of the older damper system used for normal OE car damper production for the last 60 years ,so nothing new. In relation to Reservoir: Reservoir in both mono and twin is there to receive the oil displaced by the rod intrusion during each cycle, in a twin tube design the reservoir function it’s only for this and should make it easier to use Low air Pressure; in the monotube the reservoir also carry the compression valve and this makes the design somehow more complex and more difficult to use with Low pressure to avoid possible cavitation. To clarify, on our bike dampers, we have fitted what's called an "HBS", it’s a system that is position dependant, and the HBS have a Progressive damping characteristic, while all our dampers have a degressive force/velocity damping characteristics. Maybe this short description will help to clarify some point or maybe now it s even more of a dilemma :) Thank you very much Franco Fratton

@wrf2002: Thank you very much, your words are our goal .

Thank you for feedback, really important for us to grow up also in after-care. We try to make our best, and so does our official Australian distributor Twenty 3 Cycles ;)

Thank you for the tip, we're working for fixing the issue.

Thank you very much santa-banshee, that's really nice to hear about this.

Hi MAX..yes of course, it only need to have a more progressive tuning. Anyhow integrated HBC will help to have a more progressive end of stroke.