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heretodestroy sarahmoore's article
Jan 26, 2022 at 4:20
Jan 26, 2022
Now Finished: Ask Us Anything with Norco Bicycles
@norcobicycles: Thanks for the reply. I didn't expect some kind of update or resolution here. But I seriously hope you take comments/questions like this seriously and try to take something away from it to help improve how these situations are being handled. Telling my local shop (Hub Cycle) that you don't know when they will see a bike is better than silence. So get a rep on the phone and start providing regular updates, even if the news isn't great.
heretodestroy sarahmoore's article
Jan 25, 2022 at 9:52
Jan 25, 2022
Now Finished: Ask Us Anything with Norco Bicycles
We all know the challenges that bike companies have been facing the last couple of years when it comes to production/delays on the consumer end. How is this looking with Norco at this point? Is there a light at the end of the tunnel? In my specific case I'm looking at (hopefully not) riding my fat bike for a third summer if my bike doesn't show up. That's obviously a less than ideal scenario. But a big part of the frustration I have been experiencing is the lack of communication and updates from the Norco reps to my local bike shop. This can't be a great thing to deal with as a manufacturer, but in my experience dealing with clients, good communication and managing expectations is way better then telling them nothing at all. The short version of this question is, will Ryan Grant in Truro, Nova Scotia be riding a fat bike all summer again in 2022? Thanks for your time and (hopefully) response.
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