Specialized's equipment and apparel can now be purchased directly from Backcountry.com and its cycling-oriented site, CompetitiveCyclist.com.
According to
Bicycle Retailer, an email was sent to Specialized dealers that stated, “To be where riders want to interact and transact, Specialized has to always partner with the most premium retailers. It has been proven that by partnering with the best Ecommerce retailers, the demand for products increases in the market. With that said, Specialized will be partnering with Backcountry.com and Competitivecyclist.com with equipment only."
The news also marks a slight shift in Specialized's online offerings – complete bikes will still only be available from brick and mortar shops, but those same shops will now be able to sell frames and equipment online.
Whether Backcountry.com or any other online-only retailers will eventually be able to sell frames in the future remains to be seen. For now, the offerings are limited to items such as helmets, wheels, tires, and apparel.
It also remains to be seen what the effect of this news will be on smaller retailers, especially those without a significant internet presence. More consumers than ever are accustomed to online shopping, which means that brick and mortar shops need to offer a compelling reason for them to walk through their doors.
Didnt leave disappointed
(*other bicycle brands are available)
@Tmackstab: we all know how it works, but many of us had a problem with how Backcountry handled it. They went after anyone with Backcountry in the name, including non profit advocacy groups etc. Instead of being a friendly neighbor, they were the biggest arses possible about it, and it backfired on them bigtime.
Sure they have a ‘right’ to defend themselves, but they are and have used that as an excuse to attack.
There’s a massive difference in ethics there. It is naive to think otherwise
this happens in all industries and is not isolated to specialized or to backcountry. Enve was originally edge but had to change their name because of a company in europe with the same name that sued them.
most businesses end up trademarking their name for money or for protection either or
Consistent product. You can go into any Starbucks and get essentially the same consistent thing. It isn’t pour over Moots or hand tamped espresso Ancilotti, but for the masses it is better than what they’re used to and the right price.
Throw in full warranties and that ridiculous Santa Cruz free bearing thing that fanboys blow loads over keyboards about and it’s such a safe choice it is tough to ignore.
Add in that Santa Cruz doesn’t change models every year and pretty much only colors, you can get a current frame one year old for a minimum of 30% off on Competitive for most of the year.
Add in on top of that a legacy of exclusivity and famed Syndicate riders and you have a great winning recipe for that Starbucks coffee.
To the earlier point. Everyone is scraping and trying to stay relevant with ever changing shocks and axle diameters that is getting harder and harder to do.
I have to admit, Specialized new line of Stumpjumpers has a sexy looking frame. The Enduro too, good looking bikes.
In the loose Granite it would just washout without warning. I switched to the New Purgatory and have been very happy with those. Smaller Knobs but a whole lot more of them. Horses for Courses.
To me online sucks. The price is the price. I got 20% off MSRP on my bike (wasn't on sale) plus free tubeless, 10% off accessories purchased with the bike (which they kept honouring for the first 6+ months), a free full tune-up, some other no charge labour etc etc. Plus I get to talk bike stuff when I go in and they usually have free cookies or brownies.
You can't get any of that online.
Without an amazing sale I'm not drawn to the likes of yt and commencal. Better bang for buck if you compare MSRP to MSRP, but you can't haggle with an online shop and there are no perks and slow support for issues. If my bike has a major issue or they can't get parts in they'll give me a loaner so I can keep riding. Spesh apparantly has great turnaround times on warranty issues, so maybe not an issue. On the flip side: Little good buying from an lbs did for people with recalled rocky mountains. My friend still doesn't have an ETA on a frame and in the meantime he's not supposed to ride it.
I do plan on buying a frame from chromag direct though. My experience with their products and support has been amazing.
So I guess my willingness to buy online depends on how I perceive the after sales support and the total value (not just price).
Can’t people actually support this criminal brand, disgusting actually.
They are given a different standard than every other IBD in the country. Try to bring a bicycle to their front door for service...
2FO clipped shoes - great and dry so much quicker than other brands
2FO flats - grippy, light, well protected, dry lightening fast
Boomslang pedals - great, grippy, bearings last forever
Tyres - All good and competitive with Maxxis if you pick the right tread and compound.
Those who have tried know they get often better performance for less price.
I've had my share of Maxxis tires & have an Assegai on the front. Been very happy with this combo.
for winter though.
- let alone "competitive".