Transition has announced a voluntary recall of certain TR11 Alloy models due to a heat treating issue on the chainstay yoke that could potentially cause frame failures. Transition will be shipping replacement chainstays to customers and dealers within the next few weeks. In the meantime, riders with the affected frames are instructed to not ride their bikes due to safety concerns. The full statement from Transition is below. Statement from Transition Bikes regarding the TR11 chainstay recall:USA and Canadian Customers:
If you have a local Transition Bike dealer, please reach out to them for assistance. The replacement chainstay will be shipped and installed at no cost to you. If you purchased the bike directly, do not have an authorized Transition dealer nearby, or would like to handle the replacement yourself, please follow THIS
link, and we will get you taken care of right away.
If you live outside the USA or Canada, we would ask that you work with your local distributor or dealer from whom you purchased the bike to help handle getting the replacement for you. This will be the fastest solution for you. The replacement chainstay will be shipped and installed at no cost to you. Follow THIS
link to find our distributor list.