Now Finished, 12:20pm PST: Thanks for having us today and for all of your questions. We will do our best to reply to anything that we've missed. Your support means a lot to us and we hope to see you all out on the trails soon.
We Are One has been building carbon rims and wheels in Kamloops, BC since 2017 in a facility we were lucky enough to go
Inside in 2019. Now, they've told us that they have a future bike project in the works. Yes, a carbon bike designed and manufactured in British Columbia.
We wanted to know more about the team at We Are One and how they plan to expand their carbon manufacturing into bicycle frames, so we thought it would be a perfect opportunity for you to ask Dustin Adams, Gilles Corbeil, Adam Marchand, and Dave McInnes your questions.
Dustin Adams - Founder and CEO
Sometimes you simply need to step back and learn how to do things on your own. Dustin founded We Are One with a dream to make high-end products, domestically.
Gilles Corbeil - Head of Machining
Gilles runs the CNC machines like his KTM - wide open! He’s the reigning Wednesday Night World Cup ride champion and you can challenge the title with a case of Coors Banquets.
Adam Marchand - Mechanical Engineer
Adam comes from the East, but has adapted to the style of riding in Kamloops and his attention to detail make him the right choice for many of our current and future projects.
Dave McInnes - Production Manager
A decade ago you’d have found Dave touring around with Dangerous Dan’s Flow Show. From there he built up a very successful service based shop in North Vancouver and now brings that organizational skillset to the production floor of We Are One.
How ‘Ask Us Anything' Works: Starting at 10:00 AM PDT/7:00 PM CET today, December 9th, you can type your questions for We Are One into the comment box below this article and the guys will have a crack at answering them. Sometimes your answer will pop up in a few seconds; others may take a few minutes while Dustin, Gilles, Adam, and Dave work their way through questions that are popping up. Everyone who posts a question, large or small, will be taken seriously.
To make this go as smoothly as possible, try to follow these guidelines:
• Keep your questions relevant
• Stay focused and to keep your questions on one topic if possible. You can always ask about another item later
• Try to keep your questions to about 100 words
• Ask Us Anything is a service to PB readers who are seeking helpful information, not a forum to broadcast opinions or grievances. If you do have an issue that you want to ask about, no worries, just keep your complaints relevant and in the context of a question so that it can be addressed in a productive manner
• Use propping to acknowledge good (or not so good) questions and bump them up or down to where they belong
• Please don't "Reply" to other people's questions and try to answer other people's comments. This makes it confusing to follow the thread.
Other time zones:• 1:00 PM EST (New York)
• 6:00 PM BST (London)
• 7:00 PM CET (Paris)
• 7:00 PM SAST (Cape Town)
• 3:00 AM AEST (Sydney, Australia)
385 Comments
Answer:
When the company becomes to big and cant keep up with the overhead, etc., etc...
Are you considering using any alternate resins like guerilla gravity or revel?
The alternate resins you're referring to with Gureilla and Revel are actually a very different process using a thermoformed plastic, as opposed to the thermoset resins we use. Thermoforms definitely have their advantages and drawbacks compared to thermosets, but are much more difficult to manufacture due to the specific tooling and increased heat needed. As we only process thermosets currently, this would be a pretty big equipment investment on our end. Nothing to say it's not an avenue we may explore in the future!
Cheers,
-Adam
-Adam
You would have a legit answer to those that say carbon breaks too easily.
-Adam
$1400 CAD for a carbon wheelset is incredible value. As a shop mechanic I don't think I could even lace a decent alloy wheelset for that if I'm charging everything out at MSRP.
Hope wheelset 400 GBP or 600 ish cad
Yeah, off the shelf.
I also said decent. hope hubs yes, hope rims no thanks.
Find me any bike shop that can do a quality custom built wheelset for that at MSRP.
Over here, in retail (not sure about MSRPs), a set of boost DT 350 hubs is 230 EUR, a pair of EX511s (including nipples and washers) is under 200 € and then throw in another 50 € and some change for the spokes. 400 € for the materials easily (probably including rim tape and valves). 1400 CAD is just under 900 EUR, so please tell me where I can sell a custom wheelset with the cost of lacing it of 500 €. I'll happily do it for half the price, all day, every day. And laugh all the way to the bank.
If the EX511s aren't decent, I don't know what else to put on alloy wise, but if for some reason the workhorse that is the 350 is a problem, a set of 240 hubs raises the parts price by ~200 €.
350 hubs $500
Ex511 rims $400
Spokes $140
Nipples $25
Labour $200
Okay $1300 so I mis-estimated. But my point remains that $1600 for a hand laced wheelset with carbon rims is great value
He's probably losing money unless he works in the industry...
On your 2020 PB Holiday giveaway day what do you hope sewer-rat will say about your product in his song.
Cushcore is good or bad for for WR1 rims?
thanks!
On this 9th day of Christmas WeAreOne disapointed me by not answering my question ASAP.....
Maybe you guys will take up the call to get sewer-rat some swag for his PB troll version of the 12 days of christmas...
Great that you have built the brand and a 40+ employee shop behind it. Fun to see the folks and get some inside info on what makes your company tick. Happy holidays and all the best to WeAreOne in 2021.
Made In Canada - the carbon is coming from Portland(as far as i know) - If your want your stem in a color: The work is getting done in Vancouver. Made in BC to proof they are suitable for everything else. Warranty and Customer Support is top notch. They even have a phone number and help you out - not a Cell like some others that never answer their phone. Had even Buddies who got help, stranded with two broken spokes in SunPeaks, drove down to WeAreOne, got a new one installed and was shredding the whole weekend.
#SUPPORTYOURLOCAL
No Need for NOBL Wheels - or rebranded overseas Carbon Wheels what i would call them!
Cheers, Dustin
1) Can you tell us anything about the bike (type, travel, linkage design, etc)? 2) will you be doing anything new/different in terms of automated carbon layup to improve your quality/efficiency and ultimately cost than your typical asian carbon manufacturer?
2) We've explored some automation possibilities, but we've found hand layup to still be king for something with such a complex shape. Layups for things like bikes are highly skilled labour, and requires a degree of artistic freedom to ensure high quality parts that a robot just can't produce (yet!). That being said, we do have a unique layup and molding process that eliminates a large degree of variability in the final product and ensures super strong and light parts, with relatively quick speed.
Cheers,
Adam
Dave does put a lot of effort into optimizing our oven cycles so we can get as many wheels as possible in and out throughout the workday, but there is always going to be heating and cooling times so our layup team can handle molds safely. This adds time to the process on every wheel we make. While I can't comment on our exact QC reject rate, we do thorough visual checks, as well as weighing of 100% of our rims. Our unique layup process means even a few grams of difference in weight points to a missing ply somewhere in the wheel, and we reject the few wheels that aren't visually stunning and within that small weight tolerance. We do also sample wheels from time to time to check that stiffness is on target with our spec!
Cheers,
Adam
Also I'm still on a set of your early production Agent rims and I'm amazed at the quality and durability of your product. They are art compared to the other carbon rims I have tried.
Do you feel that replacing an item for life with such low recyclability is at odds with the industry’s largely greenwashed stance on sustainability?
Do you feel that customers have latched on to your product only due to the free-replacement policy and don’t have an actual connection with the brand beyond that?
Our decision to offer a lifetime warranty was not to garner attention and run numbers that work out in the end. The goal was to develop products that if used in an intended manner will last a lifetime. Looking over the warranty information each month we see that the product is being pushed to extremes. Most riders applying for a warranty fully acknowledge their role in the resulting failure. Meaning they were doing something that had consequences and surely messed up. Be it a bad line choice, a mega case on a gap jump, flat a tire and continuing to ride to the bottom of the bike park anyway. These are just a few examples, but they all fall under the common theme of “I messed up.” And we have stood behind all of these cases, literally.
While we are doing all we can to address this by improving our products day after day, there will always be a level of personal responsibility on the rider that will impact the outcome of a product's lifecycle. The main goal is somewhat self-defeating. Our outlook is for all of our customers to need to buy fewer wheelsets over their riding seasons, thus reducing the overall need for RAW materials consumed in our manufacturing process.
Internally we have long conversations about recycling and we usually come back to scale. Firstly carbon recyclers will not even look at you unless you are producing metric tons of waste for them to consume. If we had more options to send our waste to this would be a no brainer.
It is my vision that people are not buying our product for our warranty alone. I hope they see the values of our company, the quality of our products and what we are aiming to do with We Are One in the long term.
Dustin
Strong as hell, and a ride quality you have to feel to understand. WR1 has discredited all my former carbon prejudices many times over.
I just wonder if companies have to offer such crazy warranties due to the rapid loss of value bike components have and high price tags.
I can’t think of any other industry that has so much depreciation and crazy warranty to make customers comfortable with spending the money. *Also zero desirability for older product. Retro stuff in high-end audio or cars is pretty insulated. Things that are proportionally as high of a spend based off of purchaser income level.
I came from alloy wheels and currently have an alloy front wheel (because the bike is now mulleted) and at my weight I never noticed the stiffness of WAO's rims being too much.
My rear is about 2 years old and has never even had the spokes touched and it's still perfectly straight and true, that's not through lack of trying either, it's had some hard abuse.
I’ve seen a few of your competitors doing this, and on the surface, it seems to make sense. With rear wheels usually needing to be stiffer, stronger, and usually using a slightly narrower, it seems like an opportunity to save some weight, increase compliance for the front rim.
Also, give some props to Josh in sales! I’ve been in correspondence with him for a long time while I’ve been trying to decide on a rear wheel specific build. He’s been great to work with. And even better, I should be ordering this week
Thanks!
In terms of hubs there can definitely be some increase/decrease in performance depending on things like flange width and spoke angles. Most of this can be controlled during our building process but can affect wheels if not looked at. Furthermore the quality of the hubs will affect the overall performance of the bike so high quality hubs are usually money well spent.
-Dave
Does the build of a wheel change at all with the hub, specifically in regard to engagement? So would the tension of the spokes need to change or really anything else for that matter between a higher and lower engagement hub?
Straight vs J-bend, preference?
Hub standards. Is 157 needed for 29er or anything else? Preferences?
These guys make a great product, and are competitive with much bigger companies offering a performance component with a great warranty. If that's out of your price range, then get some spanks or nukeproof wheels that ROCK.
With carbon, you can just keep riding and riding until the wheel cracks, then pick up a warranty replacement and go riding again. Most aluminum rims I’m aware of don’t have warranties like the ones carbon rims do.
Arkane's DSN driver is most similar to the Holy Driver with the adjustable prong down the center.
I just graduated from the Machining program at Bellingham Technical College this spring and was wondering what machines you use in your shop? Thanks, Rosewheel
Also having cased the living shit out of your Union wheel-set many times, I can attest to how durable they are.
-Dave
BTW... I built up my Unions a couple weeks ago... smoothest wheelbuild I've done in a while. The finish and craftsmanship of the rims is excellent, I'd recommend them to anyone.
Thanks!
Q2: I saw a comment above about some inserts (i.e. CushCore) increasing pressure on the rim, thus being bad. Any truth to that?
I'm on my second set of WAO wheels, and my experiences with your sales and warranty support are fantastic. When I cracked a rim being a dumbass on a Sunday, you had a new one on my doorstep on a Friday. Customer for life!
(2) What is your take on Cushcore? Obviously WAO has nice ride characteristics, but do you guys recommend Cushcore (pro/xc)?
Lightweight...that part just isn’t going to happen. A bonus of the zipps is that the rim height is so low that you’ll avoid smashing the sides with rocks.
Best carbon wheels I've ridden hands down as far as feel goes too. I've had a couple sets of ENVEs, NOBLs, some random Chinese carbon rims (and have demoed many more) and these have been the least problematic and best feeling of the bunch.
-Dave
ie I'm fat and reasonably fast on a good day so I like them stiff for accuracy and control . But the lighter or slower riders tend to prefer a softer wheel in my experience due to the reduced stress they put through them.
(I hand-laced them to King hubs with Sapim Race Spokes)...
I've spent about 10 minutes w/ a spoke wrench in those 3 years.
If I update to the Faction or Union Rims in the future, what benefits will I notice?
(I'm on a Tallboy V4 now, but the wheels have lasted through a TB3, and a Ripmo)
From your learnings , are EPS mandrels best to scale up the process ?
Why did you chose splitting the swingarm into two separate parts rather than molding it one piece ? Just curious which were the difficulties in the development that pushes you to go for a more conventional way of manufacturing.
I did however notice some bubbles in the layup at the bead/sidewall "corner" . Comparing it to some other rims including offshore parts that Nobl puts their name on for instance they seem more consistent, so my question is if it could be some early production rims, or it's seen as a non issue? I don't have any pics of what I mean but was wondering if it affects the quality?
I love seeing a local brand manufacturing carbon wheels here but this particular issue puts a worry in my head that I've never had with the overseas rims I've built.
-Dave
Also, do you still have that blue RB Dragster frame you had in North Van? Would love to see that beauty again now that I ride an RB
Manufacturing wise, our drilling process is semi-automated and is quick compared to the rest of the process that goes into a rim. Molding holes would add more time in layup then would be saved at drilling, and produce a weaker overall rim for our customers.
Cheers,
-Adam
Will be looking at a their frame for sure. Raw carbon options would be nice as you can paint them the way you want, if needed
With the rising costs of raw materials as well as inbound/outbound freight costs, how do you plan to remain competitively priced in the market while remaining profitable, maintaining a low carbon footprint and keeping your production 100% in Canada?
Are you currently closet training in a bid for 40+ category world domination?
Who is your spirit animal...
Boba Fett? Or
Shane Jenson?
Are all the carbon rims made in the same factory/region somewhere in the asia?
Of your major competitiors, who makes their carbon rims in asia?
What is your favourite part about working there?
Do you think that your collective energy drives innovation?
Sitting in a room with a diverse group of riders, different styles, different opinions definitely helps inform us when looking at product development. I do feel it helps foster our innovation and drive to keep improving!
-Dave
That would be the absolute coolest.
I have no idea how that name came to stick, but from my faintest memory I was a bit of a fuzzy kid and we were at the water slides in Bromont between Canada Cups and my buddy Sean said I looked like a drowned sewer rat..... and another guy yells out Streetrat......and that stuck with all my close friends ever since.
If so, how far away are we from the point where we can ride with the same confidence that we won’t destroy the bead beyond usability on a tiny sharp rock?
If not, what should the expectations be for a carbon-wheeled rider vs an alloy-wheeled rider?
it seems people here think i am attacking carbon rim manufacturers with this question. i am just genuinely curious to know what the manufacturers' perspectives are. it seems everyone is obsessed with the carbon wheel warranty situation and seem to now expect a no-questions-asked replacement for damage so i want to know their opinion on the whole situation.
When you build these 2 different rims into a wheel, you need to look at the system. Alloy wheels are far more reliant on the spokes and tension to keep them together and strong. Alloy also does not deform and hold its shape as well under high loads. This is where truing is more common with alloy wheels vs carbon wheels.
Now to impact the one thing that, in my opinion, is where the term "fails" needs to be hammered out. For me, I see a fail when the product is no longer in the state it was when you first put it on your bike. I look at it as if an ally rim dents, that is a fail as much as if a carbon rim cracks. These, to me, should be equal. The alloy rim, not always but for the most part, will not hold tubeless tires and pressures, needs to be trued and adjusted, and is no longer the same rim it once was. So if this is the case, yes I firmly believe that our carbon rims win this all day long. This is not to say they will not fail if struck hard enough, but it will take a hell of a lot more force than the alloy ever will.
Cheers
Dustin
Seems like that would depend on the size of the dent.
Some little dents on alloy really aren't a problem. I've got a handful of those like that on my current rim. The tire still seals, doesn't weep/etc, and that tire has been on there for like 8 months now.
But I can see how a larger dent could be considered a failure. Especially if the tire doesn't seal anymore, or the rim is flat spotted/has a hop in it,etc.
The Monarch
The Tyrant
The SassySquatch
The Longneck
The WAP (worship and prayer)
The JeffreyEpsteinDidntKillHimself
Your 26 inch rim (dirt jump). Is this a good option for a child who ride mostly bike park/Downhill?
Thanks
-Dave
-Adam
-Dave
Yeah, so that's lame. At least offer a few decent hubs like DT Swiss, Onyx, Stealth
-Dave
Are they paid in product? Where do I sign up? I can blow up the comments section with the bests of them.
Besides, I got my answer- they employee at least 12 people (or possibly 1 guy with 12 accounts).
@ninjatarian: It is like clockwork and suspiciously so... I've never seen such devotion in a droid before.
Side note: Can anyone recommend a tinfoil hat that’s compatible with a variety of masks???
Please send $49.99 and a one-time shipping and handling fee of $69.42 to our PayPal account and we will sign you up for the monthly subscription.....LOL
Plus you live in a town with like 95% white people.
Post a Comment
Join Pinkbike Login