Now Finished: RockShox Ask Us Anything

Mar 31, 2020 at 17:19
by Pinkbike Staff  



Thanks for joining us for a riveting session of nerding out with the RockShox crew. Until next time… happy trails, play it safe, and air high fives!


Last month, RockShox debuted two all-new and completely different SID forks, as well as the SIDLuxe shock to complete the cross-country focused package. The race-inspired SID SL offers 100mm of travel and weighs just 1,326-grams, making it the lightest cross-country fork on the market, while the 120mm-travel SID Ultimate gets 35mm stanchion tubes and weighs 1,537-grams. There's also a SID shock in RockShox's catalog for the first time since 2003.

The lion's share of the weight savings on both the SL and standard SID comes from an all-new Charger Race Day damper that weighs just 88-grams. The new damper is 98-grams lighter than what was employed inside the previous SID. You can see Mike Levy's review of the RockShox SID here.

We wanted to know more about the team behind the new offerings from RockShox and how they came to market, so we thought it would be a perfect opportunity for you to ask Jed Douglas, Dave Camp, Devon Sullivan and Lindsey Watson your questions.



Jed Douglas – Product Manager (JD)
Jed Douglas is a long-time RockShox guy who likes to ride bikes, hike the awesome trails of Colorado, and manage products… like SID forks!



Dave Camp – Design Engineer (DC)
Dave is a rear shock Design Engineer who has been at RockShox for five years. He enjoys being a new dad, racing enduro, and trying to finish endless house projects.



Devon Sullivan – Design Engineer (DS)
Devon is a greying suspension Design Engineer with 14 years of industry experience. He enjoys making cool parts and getting injured frequently.



Lindsey Watson – Product Manager (LW)
Lindsey Watson is new to the rear shock Product Manager role but has been "squishing" around at RockShox for the past five years learning the ins and outs of suspension. She enjoys long bike rides in the woods, playing with her two Border Collies, and studying leverage rate curves.


How ‘Ask Us Anything' Works:

Starting at 10:00 AM PDT/6:00 PM BST on April 2nd, you can type your questions for RockShox into the comment box below this article and the guys will have a crack at answering them. Sometimes your answer will pop up in a few seconds; others may take a few minutes while Jed Douglas, Dave Camp, Devon Sullivan and Lindsey Watson work their way through questions that are popping up. Everyone who posts a question, large or small, will be taken seriously.

To make this go as smoothly as possible, try to follow these guidelines:

• Keep your questions relevant
• Stay focused and to keep your questions on one topic if possible. You can always ask about another item later
• Try to keep your questions to about 100 words
• Ask Us Anything is a service to PB readers who are seeking helpful information, not a forum to broadcast opinions or grievances. If you do have an issue that you want to ask about, no worries, just keep your complaints relevant and in the context of a question so that it can be addressed in a productive manner
• Use propping to acknowledge good (or not so good) questions and bump them up or down to where they belong
• Please don't "Reply" to other people's questions and try to answer other people's comments. This makes it confusing to follow the thread.


Other time zones:
• 1:00 PM EST (New York)
• 6:00 PM BST (London)
• 7:00 PM CET (Paris)
• 7:00 PM SAST (Cape Town)
• 3:00 AM AEST (Sydney, Australia)



RockShox 2020
Nino Schurter fought hard to get back to the leading group after a first corner pile up. He wound up in second between the two Cannondale teammates.



599 Comments

  • 119 3
 Dear Rickshawx, what is your response to the new Fox 38? I.e. when are we getting a new Totem Ultimate? I honestly dont care if you just release Totem sticker kits for the Lyrik, just... Totem already!
  • 39 10
 I care. 40mm stanchions or GTFO.
  • 20 22
 Having had (still do) the Totem coil, Lyrik air 170mm and Lyrik coil 170mm.
Currently ride the 2019 Lyrik at 170mm.
Fox small bum sensitivity and rebound sucks compared to RS IMO.

36mm is the right diameter, 40mm is too stiff.
  • 63 0
 @betsie: Sorry, but the childish side of me cannot scroll past this comment without asking...

"Fox small bum sensitivity....." Is that a new feature? For dropper posts or is it a rear shock calibration ting?
  • 7 1
 Rockshox ZEB, i think also 38 stanchions
  • 8 1
 @MarkyB:
I was isolating the p key on bump to keep it safe...
  • 4 1
 There's a 37mm RS in the wild...
  • 9 2
 @ninjatarian: 39.5 with a new axle standard ftw
  • 5 0
 New totem please
  • 18 28
flag WAKIdesigns (Apr 2, 2020 at 9:10) (Below Threshold)
 @betsie: we do live in paralell universes if Lyriks small bump sensitivity is better than this of 36 Grip 2 Big Grin
  • 6 4
 @WAKIdesigns: Yeah man. I think I'm with you on this one. My new bike has a 36 Grip 2 Performance Elite, and once I got it set up properly the small bump sensitivity on it is insanely good. I haven't tried the new charger 2.1 damper yet, but compared to my old 2016 Pike it kicks the shit out of that thing.
  • 4 0
 @betsie: 36 is not too stiff if you are a heavy rider like me!
  • 5 0
 @ninjatarian: I like my forks thicc.
  • 10 0
 @dbarnes6891: weird that a 4 year old fork is worse than a brand new one...

(Not saying fox or rs is better, just saying that comparing old vs new is kind of useless)
  • 1 0
 @sdurant12: No you're right. I agree with you. I just didn't really convey that as well as I could have probably. Apples to apples like I said I don't have experience with that. I haven't tried the new charger 2.1 damper. My only experience is from my older Pike, but you are right.
  • 4 2
 We're seeing some pretty decent options on ebay right now... Wink
  • 4 0
 @dbarnes6891: Out of the newest iterations, RS gets the nod for small bump sensitivity - if you care about that kind of thing - both IMO and from other reviews I've seen. Fox has a crazy amount more adjustment to it, and a much longer service interval. Any of these new forks kick the shit out of the older Pikes and 36's they replace. One of my riding buddies went with the fox just because the orange matched his bike better and I had no complaints about that - its not like either is a "bad" fork.

What I'm most impressed by is the performance the yari, 34 and 36 grip forks have for the $$. As much as I like having nice things, those mid-end forks are just plain great. I've had one hydrolocked yari from the factory and a couple dry fox forks and that's it for the past few years. Only one creaky CSU on a pike, and that was from ~2015 which got a free upper replacement from RS, albeit with no printed sag measurement on it.
  • 1 0
 @ninjatarian: naw, 20mm stanchions bruv
  • 1 0
 @parkourfan: nice. Maybe I'll try one again sometime. Can't justify the switch now but maybe next go around I'll give one a shot. Who knows by then though.
  • 1 0
 @betsie: um, you know, smaller stanchions flex more, and bind more.
  • 3 1
 @englertracing: so put on 60mm stanchions....

There is a compromise diameter and I am pretty sure the stanchion wall thickness plays a part as well as the lowers shape and thickness (remember power bulge), the bridge and the axle size, hub contact and loading on the bearings. Then what about the wheel you put in there, the spokes, the tension, the lacing pattern, the rim, the rim material, the rim width, the tyre, the casing type, the tube or sealant, the air pressure...
Then add in the loading of a 25, 27.5, 29" wheel, the speed the rider is going and what they are riding.

You see more folded wheels than folded forks Wink

I wonder if racers on 40's run a 2x rather than a 3x lacing on their race front wheel to add some flex in or is that a secret.
  • 1 0
 @betsie: the trade off is seal friction as seal circumfrence goes up at 3.14
  • 74 8
 At the chicken farm, who decides which chicken will be roast chicken, and which chicken will be chicken nuggets. Always wanted to know. Thanks
  • 2 2
 The one that crossed the road, other wise he would be roasted or nuggeted.
  • 1 0
 @lake-st: Unless it got tired crossing the road.
  • 16 16
 @Waldon83, Sorry I'm a vegetarian. (LW)
  • 52 1
 Why isn't there a cheaper version of the pike DJ? It's an amazing fork and I run one, but many MANY people have to resort to the cheaper manitou circus. And why is the pike DJ so expensive? The old argyle 409 was amazing and it retailed like £300 lower than the pike DJ does now.
  • 8 0
 BIIIG +1 to this, in Aus there is such limited and sought after stock on bikes with pikes, as well as forks themselves. With Norco and lots of brands doing so well selling cheaper bikes with horrible forks, it would be great to see a Revelation-equivalent just to get more kids onto half decent forks from the get go.
  • 5 0
 Running a lowered 650b Yari @ 90mm. Same height as a 100mm 26 inch fork. Boost spacing plus a sleeve over the axle takes a standard 20mm hub. Stiff as fuark. 130mm air spring plus 2 20mm old travel spacers. You'll need to fiddle with the top out bumper as they shit the bed pretty quick. I picked up mine used for £180. The basic damper feels really good, still feels smooth when run really firm.
  • 2 0
 @jamieridesbikes: How do you inflate negative chamber then?
  • 1 0
 @off-tha-trails: or you can just actually get a revelation and lower it to your preference...
i got a '15 27.5 rl used, works just fine, no hiccups at all in two years. Not a heavy fellow (~75kg-ish) but flex wise i can't really tell the difference between this and the '15 pike rct3 that's on the other bike. Maybe if you're hellbent on starting out with foot jams...
  • 2 0
 Agree with this. If I want a dedicated fork, I have to fork out (sorry) for a pike, or settle for a circus.

Rockshox, my dear friends, please make another Argyle...
  • 4 0
 @noisette: Ive done a bunch of these conversions to older pikes for friends, but the biggest issue working at a bike shop is that these factory-spec bikes are still coming with straight-steerer RST's, or shitty Manitou Comps. It puts people off from the get go, they top out like mad and have very little to no support in Aus. Bring back the Argyle brand, with a 35mm stanchioned 100mm 26" for aggressive kids bikes and lower spec dirt jumpers. The right people will still buy the high-spec builds with pikes for the full build kit.
  • 2 0
 @off-tha-trails: I had this issue when I got my commencal absolut 2020. Over a thousand pounds of bike, came with a circus expert which in its self is a really good fork, I just couldn't get on with the axle or the backwards brace on the lowers. There was nothing out there. So I spent nearly £750 on pike DJ. But bikes not much cheaper than mine, coming with an RST fork? Really? That's the way this industry is going. RST forks used to come on the lowest of low end bikes, it's pretty terrible. In terms of feel, the pike DJ isn't £400 better than a circus. But the axle and design is better.
  • 50 3
 No question here, Just wanna tell you all at Rock Shox thanks for what you do. as a mtb riser of 10+ years, and a bike shop owner it’s rare to see a brand that works so hard to help their customers out. Thanks for all you do. You guys are a awesome company!
  • 27 4
 Rockshox is the shit. Fox seem to have a "coolness" factor for consumers, but as a bike tech I prefer Rockshox to work on.
  • 16 0
 Thanks @rumblefish255! We appreciate you! (LW)
  • 1 15
flag markar (Apr 2, 2020 at 19:10) (Below Threshold)
 @swenzowski: RS forks are so cheesey and low quality in my experience, still riding a 2011 fox and no weird problems, like seals poping out hahaha.
  • 5 2
 @markar: So your only experience to chime in with is that you ride a 2011 Fox fork? Nice
  • 2 0
 @swenzowski: You're welcome! I love helping out with irrelevant information, I'm amazing I know.
  • 45 0
 Why have you made your compression pistons plus acc. stacks excessively digressive from 2014 forward? A bit of digression is defo desired, but the port sizes and shimstacks (way too much preload) you implemented were not well received imo and all reputable tuners I know use quite a different approach to valve design to avoid a relatively sharp knee in the damping curve and give you a better transition between different shaft velocities. Also, do you get your inspiration from moto valving or where does your philosophy come from? P.s. I like your stuff, really, great tuning basis...
  • 30 0
 That discussion is always evolving. We feel that damping is subject to the system it operates within. IE fork chassis, shock, etc. In 2014 Rockshox felt that digressive rebound helped keep the front of the bike up in a fork. This is something we always review as products evolve. You are correct that preloaded shims sometimes offer less ideal transitional flex when engaging from orifice flow, but there are ways to avoid undesired damping curve knees. Tuning is also very subjective to rider setup so we try to base our factory tunes on the median population of rider demographics. Re-valving isn't a bad thing for those that desire! We get some influence from Moto but the dynamics and sprung/unsprung situation are much different.
  • 18 0
 @RockShox: Thanks for the no bs reply, just my opinion anyway. I am really happy with my tuned yari and vivid, so keep on fiddling ;-).
  • 47 6
 Why do your forks still creak? Surely it's not that hard to produce a CSU that doesn't? Between my friends and I, we've sent back about a dozen forks for creaking CSUs which, across the globe I'd imagine equates to a pretty big headache. Why can't you address this?
  • 35 0
 Because our competitor, Fox creaks too. It's creaking because you are having a great time.
  • 39 1
 @chyu: like a bed.
  • 5 0
 I've managed to fix a 2015 Pike using a green loctite (cylindrical joint glue, not the thread locker, mind you) dabbed on the steerer-crown joint with the bike upside down. It appears the loctite seeped into the joint and made it stiffer.
  • 8 0
 Through three seasons my MRP ribbon has been completely silent, compared to my FOX(s) on my previous three bikes which creaked and groaned constantly.

Man that always freaked me out, I feel like creaking aluminum is just the harbinger of a stress riser that is ready to fail, however after nearly 10 seasons on three bikes it never failed, but it was always in the back of my head.

The MRP's silent CSU is wonderful, it makes up for the loudest damper I've ever ridden.
  • 2 0
 For those of us that this hasn't happened to yet, where is the creaking coming from? It'll save me a lot of time figuring this out when it does.
  • 5 0
 I have two pikes and have ridden them a lot over the last 4 years. Not a sound out of them and I ride in the desert. Maybe I am just lucky. My friends with Fox forks are noisy often.
  • 4 0
 I've been riding for decades and have never come across this. Not on my Fox or on my current Pike. And I hate any noise on a bike.
  • 1 4
 the damper makes noise, if that's what you are asking. Yes its irritating
  • 8 6
 I think the only question they’ll answer will be along the lines of: “why is rock shop the best company ever, and could you please fill us in on the new Sid forks, they have really neat decals, keep up the great work you cool guys!”
  • 1 0
 @chriskneeland: It comes from where the stanchions fit into the crown of the fork. As seen above, I've also fixed this by flipping the bike upside down and dripping some loctite in this joint. It helps for a short term, but always comes back in the end.
  • 1 0
 @jordan-13: Ah, I didn't know what the CSU was. Thanks man.
  • 2 0
 @vjunior21: It's not luck. Weight and aggressive riding will make any RS or Fox CSU creak within a year or two of regular use. My wife is light and doesn't ride that hard and her forks are always silent. I always get creaking within a year or two, I don't ride super aggressive, but I weigh between 190-195 usually.

I would love to try an MRP fork and see if those are really creak free like people are claiming.
  • 1 0
 @BikesBoatsNJeeps: I demo'd a bike with MRP suspension at Outerbike years ago..it was so noisy (damper) I returned it early. Seemed to work ok, but damn, it drove me nuts.
  • 1 0
 @IronBender:
I am 175, ride 4 days a week and beat the ever loving daylights out of my bikes. Somehow on both bikes, I have Pikes on, I have never heard a sound. That's why I said I was likely lucky. I don't tend to ride in rain, muddy conditions, or have to wash my bike often so maybe that could be something.

On the other hand all of my friends have had Fox forks come on their bikes. They always end up creaking and when sent to fox or push to have them rebuilt...they always have to send them back a second time shortly after to have them rebuilt properly. I am not an advocate for any brand as I just like to ride what works. After watching all of their issues with Fox products I just personally stay away from them.
  • 2 0
 @chriskneeland: typically the creaking comes from where the steerer tube meets the crown of the fork. creaks can also arise from where the stanchions meet the crown
  • 3 0
 @nwitherbee:

I think the creaking from my knees drowns out the creaking from the bike overall. LOL
  • 1 0
 @nwitherbee: Never experienced either. But anyone try regreasing your headset? If your fork is creaking from the stanchion joint, it's probably time to stop riding that fork.
  • 3 1
 @chriskneeland: totally. Creaking means a compromised press fitting.

I have had 4 or 5 Pikes start creaking. I'll never buy another.

Cane Creek used proper press fit compounds before pressing stanchions into crowns. I've watched the process in person their assembly line. This seems to help a great deal. That, and probably better tolerances and adequately thick stanchions at the crown interface. I have 3 Helms and 1 Ribbon in rotation now and neither has made a sound.
  • 1 0
 @Primoz: here in murica we call it sleeve retainer also works good on press fit bottom brackets that wont stop moving/creaking auto parts stores usually have it.
  • 1 0
 @privateer-wheels: Well my man, you just made my day. Just bought a Helm that I haven't even put on the bike yet. Good to know.
  • 1 0
 @rrolly: lucky you ,1 fox 100 x terralogic ,1 float 130 ttx, 1 fox 36 talas and then another 36 float ,but in the last 8 years none ,lucky me
  • 1 0
 @ReformedRoadie: it doesn't even bother me when I'm riding, never notice it. But, back in the day when I rode with other people. They'd occasionally mention it.
My buddy once asked about ramp cartridge. I told him it controled the volume, he asked me to turn it down.
  • 1 0
 @ReformedRoadie: my ribbon is no louder than any other fork.

If it had a bad bleed, and there is a little air in the damper you may find there is a bit of noise, but otherwise I don't think it should me materially louder than anything else.

I had an X-Fusion fork for a little while a couple years back - that thing was LOUD!
  • 1 0
 So ask rockshox is over and even though @gravityfreak was one of the first to ask a question and it was one of the highest on the list I see rockshox skipped answering this one. They must have missed it.
  • 2 0
 @h82crash: doesn't surprise me. The don't want to admit it's a problem. Typical SRAM.
  • 2 0
 @h82crash: yeah I'm sure they just accidentally overlooked it
  • 1 0
 @vjunior21: I used to work at performance Bike as a Bike Builder and a mechanic. For every Rockshox Product that came back, about 3-4 Fox forks came back with various issues, Creaking, Blown dampers, Leaking oil. Mind you some of these forks were barely 6 months old. I've got a 2016 pike and a 2016 Boxxer WC and vivid coil and have had 0 issues. Way more supple than any fox fork i've tried (tried the 40, 36 and 34) and really don't see the hype on fox stuff. the 36 and 40 felt as horrible as my rockshox recon, with about half the reliability
  • 1 0
 @MTBrandonLee:
Yeah I go with what works and the RS forks just work.

Now the rest of the Sram products are subject for debate. LOL
  • 1 0
 @vjunior21: they work I'd you don't mind riding with a compromised press fit between stanchion and crown. Happens to all 4 (or 5?) Pikes I owned. It's not likely to lead to a failure I know, but it could! And it's annoying as hell.

Have 3 Helms and an MRP Ribbon in rotation now, and neither makes a sound. I have watched the process in person at Cane Creek, where the crown and stanchions are pressed together. Those guys use proper press fit compounds and apply by hand to each unit. Little care goes a long way.
  • 1 0
 @vjunior21: Very true, Rockshox is the only "Sram owned" brand that I use.(excluding the reverb) Shimano dunks on everything else. Brakes, Drivetrain etc
  • 1 0
 @privateer-wheels: you must be doing something different as I have yet to have an issue with my pike
  • 1 0
 @MTBrandonLee: Well, Shimano caught up to Sram in the drivetrain department just recently. As for the brakes... It's good that you like Shimano. Personally, I like some feel and modulation when I'm braking Smile
  • 2 0
 @Primoz: Not sure why people keep saying Shimano has no modulation, i've had way more than i've needed on shimano, I get the Sram modulation thing, but even on their code's there's a severe lack of power when you need. Maybe it's just the way I ride, but shimano XT's and the saints have allowed me to brake later, slow me faster and shaved my race times by almost 3 seconds on the same day, same course after swapping the code's off my bike.
But like everything, everyone has a setup they prefer and I respect that *insert fist bump emoji*
  • 1 0
 @MTBrandonLee: I agree I prefer the "on" or "off" feeling of Shimano brakes. The ones I prefer are the non servo wave levers. I have had mine years no issues.
  • 1 0
 @Cspringsrider: Same, I've really never had this issue with "not enough modulation" In fact, sram feels like v-brakes once you get going, feels like you can't stop at all
  • 1 1
 @MTBrandonLee: I rented a rocky mountain maiden at keystone last summer had the "powerful" sram brakes I didnt like having to squeeze the levers so much to get the amount of braking I wanted. The first run on that bike I overshot a corner and thought it was me it wasn't. But I have been riding my whole life I can be "old school"
  • 1 0
 @Cspringsrider: you gotta build your endurance somehow...
  • 1 0
 @MTBrandonLee: I prefer Shimano, but it makes a massive difference which Sram. I've run Code RSC's which were really nice, but I've ragged so much on Guide R's that my buddies got me a T-shirt that says "Powered by SRAM Guide R's" with a picture of those terrible brakes.
  • 1 0
 I never had any power issues on Guide RS and Code RSC. After some heated debates whether the swing link makes a difference (by some 'world class mechanics' saying that it doesn't), the amount of people having issues with R series of brakes and the amount of people happy with RS(C) brakes it seems daft to me for it not to have an effect. Plus the whole physics, levers, mechanical advantage stuff and so on.

So yeah, Code RSCs stop me quite nicely.
  • 38 0
 Any chances of a "more basic" Reverb that is simple/cheap to maintain? I gave up on mine after the previous service cost more than a new dropper post. On the topic of dropper posts, do you think we'll see bigger bushings/diameters out soon? These things see high loads on really small diameters when compared to forks, granted not as dynamic as a fork.
  • 10 6
 @thegoodflow: It sucks because of hydraulic actuation. And no, they will never change it because they will never admit that it as the most stupid idea ever. Ever. Each time I ride a Reverb below 0 it simply stops working. And because they will sell more AXS this way.
  • 6 2
 @lkubica: good point about the axs marketing angle. Imagine if derailleurs and droppers had always traditionally used electronics that had batteries that you had to charge, were significantly more expensive, less reliable, and heavier than cable systems. And then, a small company introduced the concept of cable actuation... lighter, simpler, easy to work on, flexible, and cheap. It would be hailed as one of the most clever and revolutionary innovations in the history of cycling technology. But instead, people are stoked on axs... why?
  • 5 1
 @thegoodflow: Because we're suckers for marketing. Also it looks cool to have no cables on the bars.
  • 6 0
 @swenzowski: yeah, and that battery hanging off the back of the reverb looks really cool too
  • 7 1
 Yup, I had to switch to the Oneup... My LBS just pulled the Reverb out and cut the hose into multiple pieces so "nobody will EVER put this P.O.S into their bike again, for the sake of humanity!" (actual quote). I wanted it to work, but too expensive to service (to be fair, my wife's KS Lev has been a bigger headache... It's getting tossed).
  • 2 0
 @thegoodflow: Good one! I'm confused by this also haha
  • 5 3
 @sarahmoore: so now PB is censoring upvoted comments because they ruffle the feathers of your sponsors? People liked it because it was funny and it was true. We're trying to have fun here, and you just want to clean it up to leave behind a nice advert for RS where they can answer the softball questions? Lame.

The reverb sucks, plain and simple, and RS dodged every single question about it. It's the obvious elephant in the room.
  • 1 0
 @dfbland: Tried a Reverb the button was so hard to push with my arthritic thumb I didn't use it 8 out of ten times.
Got an X-Fusion Manic its a paddle with leverage no less, super smooth and easy and it goes down but unlike a large numbers of Reverbs it actually comes back up in any weather,

I didn't take it to the wood shed like your LBS for a hammer treatment only because it was my sons spare, which he has never needed because his other post is not a Reverb.

There is so much great equipment now days why F around with shit, they had long enough to fix it.
  • 2 0
 @thegoodflow: This is one the greatest comments of all time totally true.
  • 3 0
 @thegoodflow: They also censored my comment about Lyrics coming out of factory with negative chamber full of grease. I mean, this is something RS should care about, no? This is a great fork, but you simply must do a service just after you draw it from a box ...
  • 1 0
 @lkubica: "ask us anything" as long as long as it's a softball question to fluff up our advertisement. Lame.
  • 1 0
 @lake-st: The X-fusion manic is actually kind of crazy reliable, and you can get them for easily $150. It should be illegal to have something so cheap work so well! And the lever actuation is incredible light as well
  • 41 0
 How long does it take roughly to develop a new shock? From the whiteboard brainstorming until it is on OEM bikes?
  • 8 0
 @mtbforlife4, New shock development takes approximately 18-24 months (depending on the complexity of the product) from an idea to when you see it on OEM bikes. (LW)
  • 33 0
 Curious about the damper tune on the new SID- rs seems to value simplicity over tuning options, so how do you determine your target demographic for a product like that? And how much do you compromise the damper/chassis tune for the general public to optimize it for your target rider?

Do you allow a much larger compromise with the boxxer, where you have no clue how large the rider is?


Or more simply- how does your rider demographic analysis influence your damper/chassis tune choices?
  • 6 0
 Great question! We actually went after weight reduction as opposed to simplicity. This was based off market feedback from the Charger2 RLC. The compromise with tuning for general public is similar to a system without HSR adjustability. The RaceDay Damper compression is tuned around the median rider. We feel that as spring rates change (PSI) that compression is less critical for this product use. LSR remains adjustable.

Our rider demographic usually ranges from 90lb-210lb. Although we try to accommodate the middle of that range for most use cases. -DS
  • 2 5
 @RockShox: Could not disagree more regarding "compression is less critical for this product use." Without LSC, you have limited your fork for a very narrow range of rider weights and preferences.
  • 1 0
 @Fuzzylog1c: my SID WC sets at the same LSC day in day out...i had a SID RL with no LSC adjust and didn't miss it at all. On a trail bike sure, but on an XC fork LSC is kind of worthless.
  • 27 0
 Your DH and XC forks (Boxxer and SiD) use the same stanchion size, 35mm. Obviously both work good already, but is it the best diameter according to your research ? Or why would those wildly different forks use the same diameter ?
  • 31 2
 Why does the lyrik not have a 20mm through axle?
  • 6 1
 this also but for my Pike
  • 4 5
 FYI, 15 mm axles mean stronger bearings in the front hub, if it's designed for a maximum of 15 mm axle compared to a hub made to also accept a 20 mm axle.
  • 3 0
 @Primoz: I'd rather have a stronger stiffer fork an sacrifice bearing life, how 'strong' does a hub bearing need to be?
  • 9 0
 @Primoz: only if both bearings have the same OD . No reason that couldn't change, never had any more bearing issues with 20mm axles. 15mm was a backward step.
  • 16 0
 @nojzilla: When was the last time anyone had problems with front wheel bearings.
  • 8 10
 Because multiple World Cup DH championships and EWS titles have been won on a 15mm axle. Are you faster then them?
  • 3 4
 @PHeller: no but, I've seen plenty of 15mm forks with twisted lowers, go figure
  • 7 0
 Twisted lowers are usually a result of a wreck or impact. If you're twisting lowers without wrecking, I'd gather that SRAM or Fox would probably warranty. If it was a common problem, racers would encounter it and we'd see 20mm axles return. Nobody is bringing back 20mm axles on single crown forks. I mean, maybe they will, but I think there are improvements that could be made before we get to that point.
  • 5 0
 15mm was created by another company years ago- the industry switched and it works well enough... Going back to 20 would be another standard change.
  • 1 2
 @PHeller: I’ve seen bent/broken axles. There’s a reason one up made their own for the 36
  • 2 1
 @nojzilla: you can increase the stiffness by increasing the axle overlap in the lowers and by improving the clamping of it in the dropouts. And by a thicker wall of the axle.

Sure, it's easier to make a larger axle stiffer, but that doesn't mean a 15 mm axle can't be as stiff. I won't go into the reasons why the change occured, the fact is that it did and the fact is that 20 mm axles are not making a comeback by the look of things. For better or for worse.

@rossmcw: The OD is limited by the brake rotor. So yeah, both the 15 mm and 20 mm hub have the same OD. It's the ID that changes in order to accept the larger axle.

@lake-st: I had to replace bearings in a 20 mm hub. Never replaced any in a 15 mm hub. But it's a small sample size. The fact is that a smaller ID at the same OD means larger balls and the result is a higher loading capability for the bearing.
  • 3 1
 @Primoz: your argument is based on the false premise that hub manufacturers are taking advantage of the additional space afforded by the smaller axle to include more substantial bearings, which afaik most of them are not, as they're often just the same hubs with different end caps.
  • 5 1
 @PHeller: WC DH?? If the Boxxer and Fox 40 use 20x110, wtf are you talking about?
  • 1 1
 @ReformedRoadie: You're correct. I knew that the Lyxxer prototypes were running 15mm, but neither the 40 or Boxxer are.
  • 1 0
 @kleinblake: yep I had a bent axle on my 36. Luckily I removed it without destroying my lowers. Bought a one up axle after that and had no problems at all.
  • 1 1
 @thegoodflow: Superstar, where i checked the exact bearings used, do use different bearings. And all of what i wrote is based on the premise of hubs that do not accept 20 mm axles. For those it literally makes no sense to use bearings, that are used for 20 mm hubs. The smaller ID ones are also probably cheaper.

In any case, a small thing called Boost happened lately, which made designing hubs for 15 mm axles (and not 20 mm) very logical.
  • 1 0
 @Primoz: Who uses superstar hubs? And what the heck is boost? Never heard of it.
  • 1 0
 @Primoz: boost only makes a stiffer wheel, it does nothing to stiffen the fork chassis, only a bigger stiffer axle could do that. Like the 20mm one the old lyrik used to have
  • 1 1
 @thegoodflow: Lots of people do. And not my problem if you haven't heard about it...

@jerseyjinx: congratulations on missing the point.

Pre-boost hubs had the same flange spacing, so the same hub could be used for 15x100 and 20x110 forks, therefore it made some sense to make a hub that accepts 20 mm axles, 15 mm axles and QR. But with less and less forks supporting 20 mm axles it make smore and more sense to design a hub that covers 15 mm axles at most, with QR also being an option (after all, it can also be made lighter), without supporting 20 mm.

My point here is that Boost threw all of that out the window and made designing 15 mm specific hubs the only logical thing, since Boost only came in 15 mm. Therefore you DID optimize the bearings for it. 20 mm boost came out only later.

I never said anything about stiffness regarding 15 mm hubs in any of my posts in this reply thread, I simply said 15 mm specific hubs can use stronger bearings, than hubs that also cover 20 mm axles. Or can be made lighter or anything else. And regarding stiffness, I was pointing at other things related to axles and dropouts, not hubs.

A lot of these things though could be resolved with a bigger rotor BCD, freeing up space for a larger bearing. Going to 200 and 220 mm rotors on a wider range of bikes could make sense in doing that...
  • 1 0
 @Primoz: Now that 220 rotors are becoming more common, we finally have the opportunity for larger rotor bcd! What a genius idea, Primoz. Sram, are you listening?
  • 2 0
 @thegoodflow: forgot to add, a small company, maaaaaaaaaybe you've ever heard of it... DT Swiss? Well they have a 20 mm specific and 15 mm specific design of their front hub. The 15 mm specific hub, as far as I can see, uses 6902 bearings (Cn of 3,71 kN) while the 20 mm version uses 6805 bearings (Cn of 3,38 kN). So you get a lighter and a more durable hub.
  • 1 0
 @Primoz: DT? I think I have heard of them. They made all the hubs that I own, besides a couple hope front hubs. I actually prefer the flange geometry of the hope front hubs. The hope also can swap to 20mm with just an end cap swap, which I prefer because I still have one fork in service with a 20mm hub, and it's nice to be able to swap the wheels around. Honestly, I'm not too bothered by the slightly smaller bearing on the 15mm hub, as I don't go through front hub bearings very often, and I've already invested in the DT tools to service the hubs as needed.
  • 28 4
 Why most of your forks have the same issue with the negative air chamber? They are all sucked in ~10%.
  • 4 0
 They are plush though,
  • 1 0
 Sry, replied to the wrong comment, Also, my Yari has the same sagging problem
  • 5 0
 And what to do when negative air is trapped inside the fork and that’s why it’s almost impossible to pull the air shaft out when making 200 h service.
  • 1 0
 @JAK79: Sneaky zip tie pressure release between the wiper seals and the stanchion has always done the trick for me
  • 1 0
 Either grease is blocking the transfer port or the negative chamber is simply packed with grease. You can tell by lifting the front wheel and manually extending the fork. If it stays extended, you have a supple fork and if it sucks in, try giving the spring a service.
  • 3 0
 I would also like to see an official response to this, i.e. what the amount of "sag" one should expect just from the weight of the bike. There's a lot of information floating around MTB forums about this issue (and whether or not it even is an issue) but I would really like to see someone from SRAM/Rockshox comment on it directly to set the record straight.

In particular, what are the potential issues this could be a symptom of, and how to diagnose if there is an actual issue or if some amount of sag is to be expected. Thanks.
  • 2 1
 The zip tie trick didn't work for me. I serviced the air shaft spring and it was a little better, but I don't want a little better on my new fork. I want it to be 100% functional. Those damn bikes and bike parts are far to expensive these days to have banal issues like these.
  • 4 7
 The "sucking down" is a result of lower main spring pressure not being high enough to compensate for larger negative spring.

I'd bet if you switched to a Non-Debonair air shaft setup you'd find the "sucking down" problem would resolve itself.

Stop worrying about effin 10mm of travel. Increase the overall travel to compensate for the sag and enjoy your supple fork.
  • 2 0
 @RockShox I too would like to hear a response to this
  • 2 0
 @PHeller: I just did an airspring swap. 5-10% sag difference between the old debonair and the new, even with much more air pressure. The new one feels much better. This is a non-issue in my mind.
  • 8 1
 stay tuned...
  • 3 0
 Any proper dual chamber air spring is going to have some initial sag to it. Vorsprungs included. Even my 8yro Manitou JUnit fork sags in a bit. Its a good thing and why the forks are so smooth. If you have a real problem, it could be improperly aired up or have grease in the equalization port...but by default they will have some initial suck down that is by design.
  • 1 0
 @RockShox: Cool, looking forward to it. I'm convinced it's a non-issue anyway, just want to hear it from the people who know best. The SRAM service information for forks/shocks in general is awesome and one of the reasons I stick with RS stuff, would just be cool to see more info on this in particular.
  • 22 1
 What products, past and present, are you most proud of, consider to be your greatest innovation or success, or enjoy using the most personally, for any reason, and why?

What discontinued product do you consider to be the biggest failure or product that should have never been introduced in hindsight, and why?

Of your current products, which would you consider to be your biggest failure that you look forward to seeing it go away? No softballs here, you must choose one!

Of your current products, which are responsible for the most warranty claims?

Do you think that any of your products have developed an udeserved reputation for poor performance or durability? Why is the reputation unfair or undeserved, and how did it come to be?

Tacos or burritos?
  • 10 3
 Wow...interesting questions. I can answer some of these.

The RS-1 comes to mind as being particularly innovative. There were a lot of unknowns when we started that product & what we brought to market was a pretty amazing fork. The Totem was pretty ground-breaking in it's time. I loved that fork.

We don't like to think of any of our products as being failures. If I have to pick out some out the original Paris Roubaix road suspension forks did not do well commercially. I don't think that the original SID XL sold well either. Both were mis-understood. Smile

The new Reverb C1 should not be judged by the original.

Tacos for sure.

JD
  • 26 1
 New totem.. When?
  • 2 0
 How thick were the totem stanchions?
  • 6 0
 @demo7jumper: wow, so they were solid? :-p
  • 3 0
 The new Rockshox fork will be called the ZEB
  • 12 2
 Who knows, it might just be over the Hill. Stay Tuned!
  • 3 0
 @RockShox:
Just over the Sam Hill?
  • 1 2
 38mm folks... I was chatting with bike product manager.
  • 19 0
 What is your take on Gravel suspension? The current options on the market are bulky and under perform, I think the RS1 chassis is the perfect solution aesthetically looks similar to a rigid fork. This is an opportunity for the SID category to move into, I won't even go into the rear shock option for my Niner MCR.
  • 12 1
 I might be biased, but I think all bikes are better with suspension. It's cool to hear that there is interest. The RS-1 looks really good on gravel bikes. We made a few of these to try out. You might remember seeing one on the prototype MCR on display at Sea Otter a few years ago. -JD
  • 2 0
 Hey JD I know it's a very small market however I believe it will be the norm in a few years especially with the MTB riders who are entering into the drop bar category, not so much for roadies entering it. I'm sure you can't discuss whats in the pipe for gravel but I really hope it's soon.
  • 18 1
 How much cold weather testing do you do with your products?

I've had experience with vivid air, many reverbs, lyriks etc. and none of them are reliable when temps are about to go freezing. Service never fixes the problem so I've just moved to other brands and had a lot less issues since. I like your stuff when it works but rather use stuff I can count on.
  • 3 0
 I found that the older forks with Motion control dampers worked better in the cold probably due to the increased amount of oil the have compared to the new chargers. They do not seem to like the coil very much. Had one bladder explode on me last year..
  • 1 0
 @Crisskan: Interesting, I haven't taken my Pike with a Charger out below freezing yet but my old Revelation with MoCo was perfectly fine at 0 degrees F. Along with my hydraulic Shimano brakes FWIW.
  • 1 0
 @MTBSPEC: Make sure you have a perfect bleed after an oil change on the charger unit and it should hold up. Guess I must've had a few drops of water in it when the bladder tore apart.
  • 2 0
 +1. My Canyon has a Reverb stealth. If its below 40 deg F, I can't ride it without pulling the seat up manually. Meanwhile my BrandX on my Hardtail and my X-Fusion on my Fat Bike work in whatever temp I ride in (verified to around -5 degF).
  • 1 0
 Can vouch for older reverb&vivid air not working well in the cold, but the whole suite of new products - suspension - brakes - axs dropper/drivetrain - all working just fine in sub-freezing temperatures all winter. I was pleasantly surprised I didn't need a completely different suspension setup this winter from what I'm running now in the spring.
  • 2 0
 None
  • 17 1
 Have you ever ridden one of your forks that has been tuned or modified with any of the highly regarded upgrades such as vorsprung smashpot or avalanche damper?

If so, what was your assessment of the performance compared to your stock forks?
  • 5 4
 Follow-up question: how badly do you secretly wish that no one would notice if you swapped the charger damper in your lyrik for an Avy cartridge with the hybrid coil option?
  • 20 4
 @RockShox your silence speaks louder than words on this one.
  • 3 0
 @thegoodflow: It looks like they did a really good job of picking the low hanging fruit...
  • 19 0
 Any tips to keep our forks and shocks running better for longer? My go to for suspension work is closed due to COVID-19.
  • 8 1
 Our service kits should help out here! If you're looking for more shortly spaced intervals...a fork lower leg service can be great. -DS
  • 1 0
 @RockShox: thank you!
  • 15 0
 I want to make my own full-suspension. I've done a hardtail before, was very rewarding and rode pretty well! How can I get the CAD dimension packages for Solidworks for Sram drivetrain, brakes and suspension? Seems rather difficult to find...would be awesome to have the nescessary ressources.
Thanks guys!
  • 5 2
 We offer 3D CAD size envelopes to OEMs... Not sure how accessible they are to the public. Maybe shoot customer service an email.

A quicker way might be go to a bike shop with some calipers and model them yourself?


-DC
  • 4 4
 @RockShox: Yeah, go take a caliper to that rear derailleur with all it's complex surfaces! By the time you model it, SRAM will probably be on 15 speed stuff....
  • 2 0
 @RockShox: what is the customer service e-mail? I was thinking about contacting you guys about damping curves and the like (the essentials of building a full suss frame and everything...) but there seems to be no contact information on your site, other than the careers e-mail.

EDIT: never mind, the updated site also has updated contact information (I really should look before I talk...).
www.sram.com/en/company/contact
  • 9 1
 @bikebasher: The derailleur only interfaces with a frame in one small spot. I don't think you need an accurate model of the entire derailleur, just an accurate "box" that the component lives in.

-DC
  • 1 0
 @RockShox: Actually, probably not. I am a machining student, and took a Solidworks class (Solidworks is awesome!) and I kind of think that asking nicely might be a bit faster than making blueprints of multiple parts with a caliper and some radius gauges. Although, you are probably better than me at CAD... and hopefully not as lazy Smile
  • 15 0
 Why are telescopic forks always in line with the steering axis. It seems to me like having a fork that’s raked out a degree or two could give you a dynamic offset fork, i.e. 55mm offset at the start of the travel, down to like 30mm offset at full travel. This would give you the advantages of increased trail through the travel, without sacrificing quick turning early in the travel.
  • 17 0
 Which fork over the years has been your favorite that you've built and which is that sombody else has built?
  • 14 0
 I know Rockshox has a school in the states somewhere. I live in Canada and really enjoy working on suspension, and would love to learn how to do re-valving / tuning dampers. How would someone go about learning this skill? I've done some online research but there doesn't seem to be much info on paper about what nitrogen charging equipment to get and how to effectively tune a shim stack. Thanks guys!
  • 7 0
 STU (SRAM Technical University) based out of Colorado Springs, CO delivers hands-on training to bicycle mechanics at our dealers. We also partner with UBI (United Bicycle Institute) which offers introductory and professional repair, advanced certification seminars and continuing education to the public. We recommend checking them out! (LW)
  • 18 1
 How many rocks can a Rockshox shock if a Rockshox can shock rocks?
  • 1 0
 SID ULTIMATE +
  • 8 0
 At least eleven... (LW)
  • 16 0
 is it really that hard to add 3 screw holes in the arch for quality bolt-on fender?
  • 11 1
 We added two screw holes that are used when you mount our quality bolt-on fender to the new SID. -JD
  • 7 29
flag voltagerider (Apr 2, 2020 at 10:25) (Below Threshold)
 Not everyone wants to have ugly bolt holes on their fork you know… Zip ties does the trick just fine.
  • 5 1
 @voltagerider: you mean behind the arch where you cannot really see? I think you're missing the point here.
  • 2 0
 @voltagerider: These people don’t understand sarcasm. Please forgive them.
  • 15 1
 Why can a car shock go 10's of thousands of miles but bike shocks and forks need a rebuild every 50 hours or so? Is this the price we pay for lightness?
  • 3 1
 And performance! General car shocks are low tech and low performance. High performance car and motorcycle suspension needs rebuilds often. In the case of forks vs car shocks, forks have much more demanding cycle rates along with bushing that wear out relative to car shocks.
  • 5 0
 You're comparing grocery-getter car shocks to high performance race-ready bike shocks. Check out the service intervals (and cost) on race car shocks (or any other component for that matter) and rejoice having chosen an affordable hobby Smile
  • 21 1
 Yes- lightness and low friction are probably the two main issues that lead to shorter lifespans. Chrome steel shafts/bodies/stanchions and more aggressive sealing would improve life significantly but with the penalty of weight and stiction.

Also- do you jump your car regularly? Smile Shaft speeds/forces are wildly different between a MTB shock and a car shock that drives on pavement.

-DC
  • 1 0
 @RockShox: Send er on all road features.
  • 12 0
 When you test forks, say to get data on their travel/force curves, do you do it vertically or at an angle similar to what you would expect on a bike? Does all this "super slack" HTA business change your bushing design much or do you let it ride and see where it lies?
  • 20 0
 Great question. Yes, and yes. We try to keep up with OEM designs as bikes evolve. A DH bike from 15 years ago put much different loading into the bushing system of it's fork. So we alter and adjust our testing/designs appropriately. -DS
  • 4 0
 @RockShox: Follow up question, what's the theoretical limit of head tube angle for telescoping forks? The Grim Doughnut's 57 degree head angle got me thinking. While you'll never actually encounter this limit, how close are say the modern DH bikes that have 62.5 head angles? Do they absolutely have to be on steep terrain to work properly?
  • 12 0
 To run 170mm on my 2020 Lyrik 29, should I purchase the air spring of 180mm? I was told that a 180mm air spring rod works for 27.5” but when installed on a 29” fork it comes to 170mm travel because of the lower configuration
  • 1 0
 Confused by this. I just upped my travel on the 160mm Lyrik to 170mm by purchasing a 170mm air spring. I’m sure I’m an idiot and missing something? Commenting to see what Rockshox says...
  • 1 0
 trailhead.rockshox.com can be a really good starting point for compatible upgrades.
  • 14 0
 As a substitute for Ky jelly, do you guys prefer Judy butter over slick honey? asking for a friend
  • 8 0
 Judy Butter greatly reduces stiction when shaft speeds are high. Slick honey tastes better though.
  • 11 0
 The Rockshox TrailHead app is great for getting a starting point on your fork's setup. How would you recommend to go about tuning and adjusting the fork after the initial setup? When to add Volume reducers, adjust rebound, low speed compression, high speed compression etc... Can you give examples of how to counteract poor fork performance on the trail with the tuning adjustments?
  • 3 0
 We would recommend getting your hands on the ShockWiz! It's an awesome tool to take your tuning desires to the next level. Many shops sell them, and may even loan them out or rent them. This is an awesome device to help that post set up dial it in experience and if kept on, can help make suggestions based on whatever trail you are riding that given day. Beyond that there are a lot of great videos online via our channels or others that get into the details on tuning and what to look.
  • 11 0
 How hard is it to become an engineer/designer at a top suspension/bike company like RockShox? Does it require insane amounts of academic achievements? Lots of bike knowledge or experience? A combination?

I study civil mecanical engineering and would love to work in the indusrty some day.
  • 10 9
 Nope. -DS
  • 3 0
 @RockShox: savage
  • 13 0
 Hey Rock Shox - Why has it taken so long for an integrated fender to become a thing? How about a retrofit for us w/ previous gen forks?
  • 14 0
 Put the drill down Smile

-DC
  • 1 0
 @manhattanprjkt83 Don't listen to him... He just wants you to screw up so you have to buy another fork hahah
  • 12 0
 Any chances you can include "older" products in the Trailhead app? I have a 2016 Pike and it would be nice to be able to use the app for setup.
  • 8 2
 But then there'd be one less reason for you to upgrade to the 2021 super deluxe ultimate plus platinum edition
  • 11 0
 Jed Douglas: What about Totem? will you revive it?
Dave Camp: Why no more carbon parts on Rockshox (Crown/steerer) ?
Devon Sullivan: Are you likely to do rear shock with oil recirculation like Fox and Cane Creek has?
  • 3 0
 Our Design Engineers did an amazing job with the new SID chassis, the machined crown especially. The overall weight we achieved surpassed our expectations. Currently, we haven't seen how we can achieve a rider benefit by making the crown/steerer out of carbon. -JD
  • 15 1
 Have you changed anything in the designs for ebike suspension use?
  • 13 0
 Can we PLEASE get a fork colour option in Judy yellow please. With retro stickers to match. Thanks!
  • 2 0
 With polished crown! Smile
  • 11 1
 Dear Rockshoxs,
Why is your after market part support so bad? Common wear items such as piston shafts are not available so we the consumers are forced to purchase new shocks. Fox doesn't do this to their customers whats the deal?
  • 12 2
 @Lostboy11, Thanks for the feedback. We are currently evaluating the demand to have more shock spare parts available in the Aftermarket. (LW)
  • 6 0
 @RockShox: Demand is high at my end I can tell you that
  • 13 0
 Their problem with aftermarket support isn't limited to small parts. I would also like to know why their aftermarket offerings for rear suspension is so minimal, too. I've been calling in to their dealer line (suspension tech at a dealer) and requesting specific rear shocks be added for aftermarket availability since their introduction of the metric line. Years of silence.

You want a 230x60 super deluxe coil with regular eyelets and without a remote lockout? These were my options: Wait 6-8 weeks so the in-house wizards can put a 5mm stroke reducer (that was refused to send to a shop) in a 230x65 variant, or you need to buy one shock meant for a Nomad (bearing mount) and another for a Commencal (with remote), tear the two apart, swap shafts/eyelets, and rebuild them. Either that or you're a factory-supported rider.

I know the typical PB comment section's response to products under the SRAM umbrella is generally negative, but I believe it to be a loud minority. Many people want to ride your products and simply cannot source options for their bikes.

Why is this still such a widespread issue? It's been four years since the introduction to the metric line, and it's been four years since that very first press release promised more aftermarket availability at a later date. We just want to buy and ride your stuff... Small parts AND the big ones, please!
  • 5 0
 @RockShox: Please understand this response is bound to receive frustration from industry insiders who have been hearing this exact answer (for years) from our reps and through countless phone calls on the dealer hotline. The demand is absolutely present. This feels like an intentional cost-saving, corner-cutting move at this point.
  • 3 0
 @professorstannis: Maybe you should stop running all their parts on every bike you build right down to the $200 smart valve stems. I mean your dog even has a Sram collar...
  • 5 1
 @professorstannis: Really appreciate the feedback. We think we will have a solution here shortly that will address the many years of frustrations. Trust us, we want more riders on our suspension, so figuring out the best tool and process to do that has been a lofty goal with a team hard at work getting it to the finish line.
  • 3 0
 @RockShox: I really appreciate the response. It's refreshing to hear some progress is hopefully in the works. Thanks!
  • 11 0
 Do you use Data Acquisition with your XC athletes to help them decide between a hardtail or full suspension bike? Or do they choose based on what they are comfortable with or what "feels" faster?
  • 9 0
 How much of new suspension design is done through simulation versus with real-world testing? Are there things that you have found particularly difficult to measure or translate into some "measurable" metric with data acquisition?
  • 1 0
 We try our best to do both. And yes some things are much more difficult or time consuming to translate into real world metrics. We use data acquisition, lab testing, field test riding, software simulation, etc. -DS
  • 13 2
 With SRAM eagle going axs will rock shox begin to do the same with adjustable suspension setup on the trail. Granny gear would lock out suspension for example.
  • 19 6
 When are you guys going to make a linkage fork?
  • 11 1
 Is there still a lot of room for improvement when it comes to suspension? What can be upgraded, are there any adjustments that can be added? Or has everything been developed to its finest?
  • 4 2
 RS: "Yes, after countless hours of exhaustive R&D, and even more exhaustive market analysis and branding, we have finally reached the pinnacle of mtb suspension design, giving our riders the ultimate deluxe riding experience, and leaving our competitors desperately playing catch-up."

Also RS, the following week: "Hey guys, we just made this new meg-neg air can, which will fix the problem that you didn't know hat you had. It's not backwards compatible... Sorry.... not sorry."
  • 6 0
 We're working on a Linkage&Telescopic fork for 2035 Smile

Actually yes, good question. IMO the friction is going to be one thing constantly evolving. Friction can also take away from damping and spring, so all will improve together as a system.

Adjuster options is tricky. Some OEM value simplicity while certain individuals prefer more adjusters despite more opportunity to get setup out of whack. -DS
  • 5 0
 There is still plenty of room to improve. We can always:

-Reduce friction
-Improve durability
-Reduce weight
-Sweet new colors

Adding adjustments or features is always being looked at as well. There are tons of interesting suspension concepts that haven't been applied to mountain bikes.


-DC
  • 1 0
 @RockShox: So is a linkage system something that is being considered? Or just biding time to acquire a good deal on pre-developed tech?
  • 1 1
 @onemind123: RS: Yes; but first we must find a way to make it profitable. Don’t forget to vote.
  • 13 0
 Why didn't the RS-1 work out?
  • 7 1
 sad face... - JD
  • 4 1
 Because of that proprietary hub.
  • 3 1
 It wasn't actually ever really competetive in terms of specs for the intended purpose of XC riding, right?
Main selling points was always: it looks cool.
  • 1 0
 It's heavy and flexy?
  • 11 0
 Hi there , thanks for answering questions,
Will you ever make a rear shock with a bladder instead of an ipf piston?
If not why not ? Thanks
  • 17 0
 That's a great question and something we have looked into. Bladder's serve a great purpose of eliminating dynamic seal friction. Especially on a fork damper 1:1 leverage ratio. The two main downsides... they can have permeation and hysteretic back-pressure. Shocks tend to require more back-pressure due to stiffer check valves and damping requirements. It's not off the table though! -DS
  • 1 0
 @RockShox: ok thanks for the answer , would be interesting to see if you make it happen ,
especially with problems the monarch plus had....
  • 7 0
 Why can you not make a IFP fill tool for us people that specialise in suspension servicing, even using No loss chuck for nitrogen these red anodised tool still wear, they're not dear to replace but wouldn't mind something better quality. Products are great though no fault there. Cheers
  • 2 0
 you can find titanium one on aliexpress
  • 10 0
 Do you guys factory modify forks for your enduro riders or are they riding fully OEM forks than any of us can buy?
  • 15 0
 The athletes are typically running well serviced and well tuned stock equipment. They spend a lot of time with mechanics tuning air-springs and clickers but typically it's all stock. Maybe a custom shim tune here and there.

Occasionally athletes will get prototype equipment to test but it's rarely raced (if it's a true prototype) or it's available to buy within months- ie they get production equipment.

-DC
  • 7 0
 @rockshox: I have a question based off of experience. This is a 2 part question.

So to paint a picture, I've been on Fox suspention now for the past 5 years. It works well for me, and I believe they make great products. I feel RockShox has really stepped their game up over the past couple of years, and feel the ride quality of your products have greatly increased.
Last season I blew the seal head on my DHX2 on a big compression hit during a race. Shock held enough oil to keep the oil functioning enough to get me to the bottom with no issues.
While my shock went in for warranty service, I had the opportunity to try the Super Delux Coil. Now I've tried the vivid and it wasnt bad, but the superdelux was a massive improvement. So much so, that I'd say it easily rivaled the performance of my DHX2.

This leads to my questions.

#1, what is the real purpose of the countermeasure spring, because ultimately I see now real use for the feature beyond making the bike feel supple in the parking lot with zero sag.
My one gripe, was everytime I would unweightbthe rear wheels, the spring would create a rattle, which kept making me feel like something was loose. I'd check every time, and sure enough, nothing was loose.
I hate this feature.

#2. While I understand the "no nonsense" behind limiting suspention adjustability, this is all fine and well for your average rider, but I'd like to see some high speed compression adjustability, as I am a heavier rider (also beneficial for smaller riders) at least with a mild usable range. I get the limitations of this in extreme adjustment, but depending on the tracks race, this would be a key feature.

Bonus Question #3. Why should I Choose Rock Shock products over the likes of Fox or Ohlins as an example?
This is not a rhetorical question aimed at ruffling any feathers, this is a legit question, as there are many factors to choosing equipment beyond ride quality.
  • 2 1
 The countermeasure spring balances the internal IFP pressures, and does help with compliance on the trail. That breakaway force is more important on bigger bumps than you might think As for high speed compression that can be tuned easily by a competent suspension shop
  • 2 0
 @TheSuspensionLabNZ:
Thank you for your two cents. I am aware that HSC can be adjusted via shim stack. This is not my question however, I am still referring to a mild range of external adjustment. Reality is most of us dont have the luxury of having a suspention tech following us from race to race.

In terms of the Coubtermeasure. This only engages at full extension of the shock. So under sag I dont see how this really plays any roll on any point in compression. I can see how this would balance the IFP from a static position, but during rebound, once again this is not engaged until full extension, and there would still be a mild loss in pressure regardless.
Correct me if I'm wrong on this.

@RockShox: Comments?
  • 1 0
 @jomacba: I was wondering this about the countermeasure spring too.
  • 4 1
 As a few have mentioned- countermeasure balances the IFP pressure at top-out. Without the countermeasure you might feel some harshness or skipping/loss of traction when touching down after your wheel leaves the ground (think braking bumps). The rattle is a known issue- if they have been installed incorrect at the factory it makes a noise.

HSC- noted.

You should choose RS (other than for ride quality) because they are easily available, durable and we have great customer service.
  • 1 0
 @RockShox: Is this rattle the noise when the shock starts the rebound stroke and sounds like something is loose? I haven't gotten around to testing it without the counter measure spring.

The bike had problems from new I think (or maybe from the first aircan service) over the last summer, it got quieter over the fall/winter, but I got it back after the last full service. I was thinking it might be the countermeasure spring

What is the correct installation to prevent rattling?
  • 2 0
 @jomacba: yes it isn't engaged anymore at sag, but you would be surprised how often the wheel reaches full extension on the trail, even while technically "on the ground" or tracks with no jumps.

If you push on a Super deluxe vs a bomber CR/Van RC (both have 1/2" shaft and similar IFP pressure, so internal force is close) the rockshocx feels much more compliant straight away.

ps don't mean to hijack @RockShox questions, I have just spent a bit of time testing both air & coil countermeasure springs and came to the conclusion they are worth having in there
  • 2 0
 @Primoz: There is a grub screw that holds the spring to the seal-head. You need the screw to grab the spring at it's thickest point where it's still been ground flat. Might need to have one in hand for that to make sense.

Edit- sounds like you are having rattle on the air shock- make sure the little plastic spacer thing (it's red) is centered and straight.

-DC
  • 1 0
 @RockShox: Thank you for the response. Have you thought of potentially going twin tube to lower the IFP pressures and eliminating the need for the Countermeasure Spring? Though a clever idea, it still seems somewhat of a bandaid to a theoretically flawed design. The only real advantage I see to the monotube design is the ease of potentially utilizing a hydraulic bump stop, which if the rattle could be remedied, would be a welcome addition.
All that aside, thank you for progressively pushing performance improvement, and ultimately aiding in setting industry standards.
I will agree that Sram/RS customer service is second to none.

@TheSuspensionLabNZ: I dont feel your hijacking anybody's questions. I appreciate the insight, as I genuinely enjoy technical insight and associated debates.
Also if it seemed I dismissed your response, that was not my intention, i was merely looking for a response from RS as well.
  • 1 0
 @RockShox: Indeed i do have an airshock. Centered length wise? Didn't see an issue with it. I think i'll try and leave it out with the next service just to do the A-B testing.
  • 1 0
 @jomacba: No problem, I didn't think you were dismissing it, I was questioning the need for the CM spring myself for a long time too.

It does seem like a band-aid but to lower IFP force you really need to shrink the size of the shaft as well, which reduces durability.

Twin tube shocks can be great (I love my CCDB) but they bring their own engineering and damping challenges
  • 1 0
 @TheSuspensionLabNZ: Agreed on the need for IFP pressures. I can see logically the only real solution for a Monotube would be a through shaft design. I will agree that tein tube designs have their own issues as well. They definitely have some design limitations. I do feel though, that I have had better luck with them to be honest. I do however have an idea on how to utilize a hydraulic bottom out control on a twin tube damper.
  • 9 0
 @RockShox will there be a charger damper 3 coming out in the near future? If so, what improvements would be made? Also, will there be any changes to hsc, lsc, and rebound?
  • 2 1
 We're always working on new development. Any specific request before it's too late? Wink -DS
  • 2 0
 @RockShox: oh sweet! I have the CD 2.1 rc2 on my boxxer and it feels great. Very happy with it. Itd be cool for the rct3 to have 10 clicks of hsc, from firm to fully open, with a 10% change with each click. For me it's easier to remember how many clicks from closed on different trails, and also feel. On my trail bike the super deluxe rc3, I think there's 8 clicks of rebound, pretty easy to feel the difference and remember which click I was at on each trail. Usually ride right in the middle, but go to 2 clicks from closed if the trail is chunky and fast and can bump it up to 6 if I want some more pop. I guess like that level of ease with the hsc on the fork would be cool. Lsc is good
  • 2 0
 @RockShox: Electronic Brain leveraging MEMS sensors for bump inputs. Then for Charger Damper 4, magnetic ride control leveraging magnetorheological fluid.
  • 2 0
 @RockShox: Fully independent air spring isolated from the stanchions, with smaller diameter shafts and seals. This would lower torsional load and friction.
Also hydraulic bottom out to allow for a more linear spring curve.
  • 7 0
 For a MY 2020 Sid ultimate b4 with remote, is it possible to access the return spring in the damper and remove it to convert to non remote by purchasing only the external knob instead of changing the whole damper? Is the internal return spring the only difference between the remote and non remote charger 2 dampers?
  • 1 0
 Unfortunately no. There are a few cam mechanism parts which also differ between RMT and CRN Charger dampers. -DS
  • 9 0
 Dave Camp- without naming names, as you're tuning or optimizing a shock for a bike have you ever straight up told a frame manufacturer that their design sucks?
  • 3 0
 Haha. Never. We have a few customer facing guys that work with frame manufacturers to help them tune shocks for and optimize frames/leverage rates etc.

-DC
  • 7 0
 @RockShox: Bummer. Was hoping for a good story.
  • 6 0
 Why is there not an easy way to identify the generation of a product like with Fox's 4 digit ID codes? The amount of different options of Monarchs for example is ridiculous. Are we just supposed to memorize the slightly different shapes of the fork casting to know that this is a 2015 Pike A1 or something?
  • 10 0
 When will Super Deluxe shocks be readily available aftermarket?
  • 3 2
 @mm732, Currently we have a limited number of bike model specific Super Deluxe shocks available in the the Aftermarket. But, we are evaluating our Aftermarket rear shock offerings to figure out how to best support your shock requests. It's feedback like this that helps us decide what products we need to have available in the Aftermarket. (LW)
  • 1 0
 @RockShox: 210x55 plz Smile
  • 1 0
 @RockShox: 210x55 and the parts to service them!
  • 2 0
 @RockShox: 230x60 here please
  • 6 0
 Why are new generation service kits (50 h, 200 h srevice kits) so expensive (they have the same number of parts or less than old kits)?

For example RS Pike Solo Air:
- up to 2017 all seals, parts you need (full price 45 €): www.bike-discount.de/en/buy/rockshox-full-service-kit-pike-solo-air-500896
- 2019, 2020 less seals, parts double the price (full price 90 €): www.bike-discount.de/en/buy/rockshox-service-kit-b1-200h-for-pike-debonair-from-model-2018-939692


And why you are not offering all spare parts as in the past?
  • 9 0
 Hey Rockshox, my Indy C doesn’t have that bottomless feel anymore. Any tuning tips?
  • 2 1
 Man, that just made me feel all nostalgic... probably been over 20 years since a RS Indy even crossed my mind. My first suspension fork was a Jett C
  • 8 0
 Do you have a time machine? Smile -JD
  • 10 0
 What is y'alls favorite trail in the Springs?
  • 7 0
 We are so lucky to have a plethora of diverse trails to cruise around on. It depends on the day! For lunch rides, Ute Valley or Blodgett Peak are our go-to power hour. On the weekends you'll find a lot of the crew in Cheyenne Canyon - Captain Jacks and Seven Bridges make for some great descents. The new directional Chutes is our first dedicated downhill mountain bike only trail and is a great way to finish a ride in the canyon. (LW)
  • 9 0
 Why did you ditch dual air in favor of solo air when it was in my opinion a better design.
  • 14 0
 Dual AIr was a great system...if you knew how to set it up. We repeatedly found that riders rarely set their springs up well. Solo Air makes set up a lot easier. -JD
  • 1 0
 @RockShox: fair enough thanks for your answer!!
  • 6 1
 Please can you make a coil that has the same style lockout as the monarch deluxe ultimate - ie really firm.

A lot of enduro tracks are connected by fire road. I want super plush on way down and super firm on way up, not sagged down 30/40% into the travel... tia
  • 2 0
 My SD Coil has a lockout that is firmer than the lockout on my Monarch was. The Monarch always bounced a little bit. The SD doesn´t. It is not super firm so if you hit an obstacle it opens up a bit - but it does not bounce.
  • 2 0
 The super deluxe coil ultimate has lockout that works really well
  • 5 0
 We offer a few shim-tunes for the lockout on the coil shock... you might have a soft tune in there. The firm tune is really uh firm. -DC
  • 6 0
 Why is the availability of spare parts so limited compared to a few years ago? Thinking bladders, fast black damper pistons with laser etching? Fox is miles ahead of you in this regard. You were better just 3 years ago.
  • 7 1
 Do you have any plans on implementing AXS technology to your suspension products?
ie. for remote lockout or maybe even some "smarter" utilisation of the wireless control tech?
  • 5 0
 why don't you give all the spares needed?!?! bladders have a lot of problems in chargers 2.1 ...compression quad ring too!!
the service kits of the reverbs are incomplete...as the new fork service...fox can give all the spares why you don't??????
  • 4 9
flag RockShox (Apr 2, 2020 at 11:31) (Below Threshold)
 We build service kits based on appropriate DYI fixes, however we work very closely with dealers to make sure they can answer all of your questions and service your SRAM components. We encourage you to contact your dealer before servicing any SRAM product. Please wear your safety glasses and protective gloves if you choose to work on your bike. (LW)
  • 5 4
 @RockShox: ^^^^ F*ck everything about this reply ^^^^
  • 2 1
 Manitou ftw! Serviceable at at home.
  • 2 0
 @RockShox:i work as a technician in a suspension workshop and rock shox, fox, ohlins dealer
  • 1 0
 @RockShox: I wouldn't have written anything if I hadn't had to replace 2 times, fortunately under warranty, within 5 months; I use the bike a maximum of 2 times a week .. at the third I got bored and I decided to repair it even if it was under warranty. of course not counting the hundreds of products to be replaced under warranty because there are no spare parts ... against the few tens of warranty assistance compared to another brand .. represented by a tail of an animal ... I don't mean that the product is poor but they are not completely revisable and reliable.. and this is not good.
  • 1 0
 @lollo86: I hope you were wearing your safety glasses and protective gloves when you performed those repairs
  • 1 0
 @thegoodflow: and the mask against covid 19....????
  • 1 0
 @lollo86: I'm not sure.... you should contact your nearest authorized Sram dealer to find out.
  • 1 0
 @thegoodflow: tu as di fati viodi un braf che no tu capisis nue! cavre!
  • 1 0
 @lollo86: I tried to consult google translate but it's not being much help.
  • 8 0
 Is there a plan to integrate your product line with SRAM AXS in anyway such as wireless lockout?
  • 2 0
 We're always working on new and fun technology. We shall see what the future holds!
  • 5 0
 How much would costs be driven down (%) if there weren't as many variations of the same model of fork/shock. Let's assume for example, full DH, everything but DH and XC (enduro, all mountain, trail), and then XC. Or maybe even just 2 sizes and that's it. Shouldn't the industry move this way?
  • 4 0
 Lyrik and Superdeluxe: will there someday be adjusters that can adjust rebound and compression in a wider range?

With ~90kgs I am struggling ro find a setup where rebound and compression match the air chamber pressure / coil. One of the three is always way off.
  • 2 0
 I am not Rock Shox but worked on the super deluxe shocks extensively and dynoed them a lot, they are a lot better in this regard than their predecessors (especially vivids, oh boy...) because the range they have is working without interference from rebound to compression or vice versa. There are a lot of other things they also do better but that is not what you asked.

Just revalve it to your needs or have it revalved and you are good to go. Any decent suspension service should be able to do it without problems.
  • 4 0
 When the bike is just standing, the fork is already at 10% sag (I have a 2019 Lyrik RCT3) its really annoying, also during riding becease you have so much negative travel. The fork does also not feel sensitive for small bumps.
  • 5 0
 Could you repeat the question please, sir?
  • 1 0
 @thegoodflow: sure, the fork loses travel the bit of travel that you lose is normally provides small bump comfort
so the qeustion is: how can I solve this and why does it happen?
  • 4 1
 It's a design fault, Rockshox need to sort it out. Soooo many people have the same problem: "look, I'm not sat on my bike and the fork is already at 10/15/20% sag". Sram brakes also have an inherent fault....."are YOU looking for nice firm brakes, simply wind the reach adjust 2km away from the bars"
  • 2 1
 @romeo-mtb: Sounds like the negative air chamber isn't equalizing pressure, resulting in a sucking down effect. Fairly common
  • 9 1
 Any idea when the new Sid will be available for retail sales?
  • 2 0
 We are shipping now. Check in with your local retailer for details. - JD
  • 7 1
 why do you think its better to reduce the oil volume on the new SID, surly this will impact on its reliability and service intervals ??
  • 1 0
 Weight is the only reason
  • 12 0
 The lower leg lubrication oil? We reduce this on our XC products to lower the weight. These products must pass the same durability requirements as our longer travel offerings. Adding more lower leg fluid has diminishing returns. Meaning on a short travel fork there is a layer which coats the internal moving parts, and XC products have less internal surface area to coat. If we saw a degradation in durability, we would not recommend the reduced CC specifications. -DS
  • 6 0
 Seeing Fox's LiveValve (and Lapierre's suspension in the past), what are your thoughts on electronically-controlled suspension?
  • 1 0
 Don't forget Magura eLECT, Fox icd, Noleen K2...
Are you asking about an automatic lockout, or intelligent damping control?
  • 1 0
 @pbullard2017: I meant to ask about an intelligent damping system.
  • 4 0
 @Rockshox Any chance you guys will make a nice kids fork & shock with a child's tune in 20, 24 AND 27.5? Manitou recently made the JUnit 20" & 24" and McLeod shock that is insane. It has the equivalent of a Debonair Spring (expert air) and Charger Damper (ABS+) with a real kids tune...not a Light Rider/Ladies tune. Must have dual air spring for such low PSI. Same goes for their McLeod shock (uber nice) with the custom "Nino" tune that is light years beyond the Monarch light tune. Total game changer for kids that shred. YT/Commencal/Norco and more are spec'ing them. Hoping to see more options for a strong market in kids biking.
  • 3 0
 This often comes up as a topic with our OE customers. If we did what would you like to see?!
  • 4 0
 @RockShox: Sweet, here is the list: (much of it is just something competitive to Manitou's but cheaper and OE spec'd easier)

1- Fork: with dual chamber air spring (debonair) and real damper (not cheap motion control) with a legit kids tune 100 -140mm travel options with 32mm stantions. Leight weight oil, tuned rebound and compression down to 40lb kids in 20"...no adult\ladies tunes for the 27.5 stuff either).
2- Shock with kids tune: Deluxe Shock with real kids tune (not just light rider) 100 - 140mm travel
3- Kids sized cranks! - 125mm for 20", 140mm for 24" and 155mm for 27.5 (no square taper stuff)
4- light kids wheels i25mm width that work nicely with 2.3/2.4 tires
5- Brakes with short kid levers that work for reduced reach - similar levers to Magura or previous Shimano. Ideally with some power like G2's...not Guides.
6- More affordable GX 10-42 11sp would be ideal too and work deeper across sizing range. No more heavy Eagle SX spec'd for kids...its way to heavy.
  • 3 0
 @RockShox: The hope is to make kids bikes in 20 to 27.5 with working components that actually work. Today if you look at a Transition ripcord, the Monarch shock at the low PSI is like it has maple syrup in it (its not a great shock anyways for plushness a kid needs). The trashy Suntour fork is a pogo stick at best with a plate damper and 26" instead of 24". The cranks have a kids knees coming up too high to be good for pedaly days. The brake levers are a mile long and often the brakes can't be moved in due to limit bar space...so kids are stucking doing 3-4 finger breaking that dangerous. Also the wheels for kids are often super tanks that weight more than a 29ers and can be needlessly wide. Then you look at the new YT Primus 24" that is using the Hayes/Manitou line and its a WORLD of difference...not even in the same league (sorry Transition). We need more competition doing that. YT 26" bike isn't spec'd as nice...no OE providing the sweet KIDS tuned suspension.

Manitou did tackle some of this, but we need more than just them. Plus they aren't doing any of the drivetrain/cranks stuff which is a huge issue. Look at what Trailcraft has done with little cranks and the BMX world too. They done a good job with kids stuff but MTB world is still figuring it out...but we are close!

We just need a bigger company like you who support the OE's to make it happen and provide the package. The real money is still on the table as Giant/Spesh/Trek/Cannondale still makes laughable crap kids bikes (for MTB at least)...but I'm sure they are looking at Norco, Commencal (heavy wheels and crap cranks), YT Primus (sick!!) and making changes. You will need to have a package for these groups as they catchup to YT/Norco for next year. But it can't just be cheap solo springs and tashy dampers with a ladies tune. That leftover basement, cheap stuff can't compete with what other brands are doing, it needs to be done right. Even if you don't make a ton of money on it, you'll capture a gang of new kids and strengthen your brand with the next generation. Its like the Ski mountains giving kids cheap passes...they'll be back and they are the future of your revenue stream anyways. Get'em while their young! Wink
  • 5 1
 I am probably going to upgrade the cartridge in my Lyrik select + as I like lots of low speed compression for slow European Alpine tech trails. Is there a short term fix to the basic charger damper I have for mid stroke support? Tokens? My main problem is my low weight 68kg for tuning. In the future, when France goes back to work & I have money, should I buy an after market cartridge to replace tokens?
  • 1 0
 AWK
  • 7 1
 Would rockshox ever look to sell forks with different tune settings (soft , med, firm compression/damping) instead of the user having to fettle to get it right for them?
  • 7 1
 Can the new Sid charger race day damper get fitted into the older 2018/19 chassis?
  • 6 0
 The new Charger Race Day damper is available as an upgrade kit. It will fit in all 100mm SID, Reba, and Bluto forks all the way back to Model Year 2014. -JD
  • 6 3
 Any plans for a high end adjustable rear shocks that can be made to work for a larger range of riders. Your keep things simple method severely hinders there performance outside of basic level riding and rider weight compared to your competion.
  • 13 1
 What specifically are you looking for? Wider range of damping adjustment? Compression/rebound/both? When you have a massive range on the clickers either the steps between them get too big or you need 30 clicks.

We offer a lot of shim tunes options to OEMs- and individuals can get shocks retuned by authorized service centers if it's not meeting your needs.

-DC
  • 1 0
 @RockShox: PUSH getting shops to ReTune at purchase... especially for heavier, lighter and harder hitting riders.
  • 1 1
 @RockShox:
That's a lot of time and money to get a shock to perform like others shocks can out of the box. Turning a dial is a dam site easier than a full strip down and re shim. Plus all the other reasons I might want to run a diffrent tune on a diffrent day.
Il take that as a no then.
  • 4 0
 The compression lever on your shocks(other companies too) is very prone to overrotating*, would love to see a more sturdy/different design. Any plans or thoughts on this?

*i'm asking for a friend Wink
  • 10 0
 @maraiomaraio, We have adjusted this in our more recent shocks. You can only rotate the lever 90 degrees and there is a very hard stop to prevent over-rotating. (LW)
  • 6 1
 What would you consider the most significant product you have released in the past 15 years from an (A) engineering/performance and (B) sales/profit perspective
  • 5 0
 Question 1: Will you be making a dual crown enduro fork in the near future?

Question 2: When will you start making forks with more oil and longer service intervals?
  • 3 0
 1) When will the new Sid ultimate be available to purchase?
2) I have a Deluxe ultimate (2020 canyon lux) that I have removed the lockout remote from, is there a kit to convert it to a lockout leaver on the shock? Just reducing the amount of cables on my bike but would be good to still have a lockout.
Couldn’t find the info on your site, cheers!
  • 1 0
 We are shipping SID Ultimates now. Check with your local retailer. -JD
  • 7 0
 How does a light rider at 120lbs set up a rockshox lyrik?
  • 1 0
 Highly suggest heading to trailhead.rockshox.com/en for initial set up info! That will get you in the right spot to dial in from there! - JD
  • 5 0
 Pike RC 2015, 160mm, 27,5" stiff as hell. Lots of discordant tips on the Internet. Could you please suggest a tune for the shim stack? 90Kg rider on rocky terrain.
  • 6 1
 Dear Pinkbike, this style of Q&A kinda blows. Comments should be locked until the Q&A session starts, and which point only the respondents can reply to comments.
  • 3 1
 This one's for you Pinkbike...
  • 3 1
 ...and I only say that because its incredibly difficult to determine where Rockshox is replying and to which questions because comment strings they aren't responding to get bumped to the top, where as their replies might not even get noticed.
  • 4 0
 You can use Command + F to search for the brand's replies, or you can sort the questions by Time instead of by Score. We don't currently have a way of locking the comments, but I'll add it to the guidelines to ask people to please not reply to other people's questions for the next one we do. It does become confusing when other people try to answer the questions for RockShox!
  • 1 0
 @sarahmoore: Or even to have the respondents copy and paste the questions they want to answer into the article.
  • 4 1
 Where is the guy who told me at Interbike a lifetime ago that Rock Shox would and I quote "never build a 29er fork" From an R1 on my Cannondale M800 to a Lyrik on my Enduro appreciate the never-ending commitment to improving the suspension game.
  • 7 0
 He doesn't work here anymore. Smile -JD
  • 3 0
 @RockShox
Any chance of you making heavier/higher coil springs for ,ahem heavier riders?
The largest RS springs I have found are 650 pound , I know some some clydesdale types that would like a 700 or 800 pound spring for sure.

Thanks
  • 2 0
 @joeyrotundo, We are constantly experimenting and testing with both heavier and lighter springs. (LW)
  • 3 0
 @RockShox: +1 to this, it is a situation I have encountered a number of times recently, especially on e-bikes and with coil shocks returning to OE it is becoming more common
  • 1 0
 @RockShox:
Thanks for the fast reply,
If you did ever want a heavier rider to constantly test your said heavier springs say in a 230×65 , I just might know someone.
  • 2 0
 A couple questions, one aesthetic one technical:

You guys had white Pikes for several years ('14-'17, iirc, and yes I know white 26" pike/lyrik/etc. before that). Is that option likely to return (soonish)? (or is the silver ultimate pretty much the evolutionary replacement)? What could be done to change a fork lowers' color?

Regarding DPA... travel adjust, and DPA in particular... I've heard the last options were cut for MY19, I thought it went a little earlier, anyways, it's all Solo Air/Debonair now correct? One guy told me he had a red DPA Lyrik Ultimate RC2 custom built, another said his '18 black was the last and it's impossible to custom-build one/switch lowers/parts etc. as the machining is all different and whatnot. Which is true/How does the DPA work and is that planned to return?
TIA

Smile
  • 1 0
 just spray paint the crap out of the lowers like sam pilgrim
  • 5 1
 Why don't you make the Boxxer's stanchions bigger? The main reason people go for fox 40s over Boxxers is because the 40s are much less flexy, as they have bigger stanchions.
  • 1 0
 When I bought my 40 I was told I'd be servicing it more than a 38mm fork, purely because the increased size of the seals lets more dirt in. I don't know how true that is, because I've never had any different
  • 7 2
 During new SID development, how strong was the temptation to make a dual crown Downcountry version?
  • 4 0
 The Sid xl was sik
  • 11 0
 The SID XL was way before it's time! It was Downcountry before there even was Downcountry. -JD
  • 3 1
 I’m currently running a Super deluxe ultimate air that came with my Santacruz megatower, I felt the original tune just didn’t feel right, I was having to add way to much pressure to get 30% sag, added tokens and that took away some of the plushness. So I’ve added the megneg and can’t seem to find the right balance of what feels right. Is there any plans to make available a different internal tune?
  • 3 0
 And does the shockwiz app recognise if the megneg has been fitted?

And when your pulling air in to your shock and equalising the chambers do you put the recommended air pressure in and let it equalise between the chamber or do you equalise first then pump to the required pressure?
  • 2 0
 @sharpy182: also having the same problem! with the same bike
  • 2 0
 There are a few different shim tunes available for the Super Deluxes... What is your bike doing poorly?

What pressure were you using to reach 30% sag? Typically we say keep sag % same and tune with tokens to make sure you are using full travel but not bottoming harshly. Pressure is just a number- as long as you are below the max psi rating on the shock it doesn't really matter if you have 100 or 300psi to achieve the correct sag.


-DC
  • 21 17
 Honestly, the reverb...explain how a dropper post can be soo unreliable especially now when even a $100 dropper can outlast it.
  • 10 0
 I'll be really genuinely impressed it they answer this question honestly and with humility, instead of dodging it with some BS politician answer. It's a fair question
  • 7 2
 I don’t know what I’ve done to deserve it, but I’ve multiple reverbs for years without any issue.
  • 6 1
 I think the only question they’ll answer will be along the lines of: “why is rock shop the best company ever, and could you please fill us in on the new Sid forks, they have really neat decals, keep up the great work you cool guys!”
  • 2 1
 @BiNARYBiKE: I've only had and still have one but same experience - no issues at all. Zero. I don't know what people do to theirs to break them. Would actually like to hear how exactly they fail because I can't see any obvious failure points.
  • 2 1
 The best part about the Reverb is the lies told by Rockshox staff when it came out. I phoned up and asked about the generation that first offered a 170mm drop and was told "no, it doesn't do the saggy bullshit that the other ones were famous for" so I bought it. Literally had to rebuild it within 3 rides. Pathetic.
  • 2 1
 To be fair the newer models work pretty good
  • 5 1
 RS won’t touch this one
  • 4 1
 @mattradical: yeah, they didn't touch any of the challenging questions. If anything, this experience has left me with less desire to purchase another RS product than before
  • 5 0
 Hey, happy with my pike RCT3 waiting for the new lyric !! When will you release it ?
  • 2 0
 Roughly what percentage of (for example) your Pike/Lyrik sales are sold OE vs aftermarket?
How do you balance the cost pressure that comes with OE-dominated volume against performance, and to what extent is performance driven by feedback from OE customers vs internal benchmarking?
  • 3 0
 Do you ride and disassemble forks from other manufacturers to get inspired how you want your forks and shocks to feel like or to see where they are standing compared to you innovation wise?
  • 7 2
 Why are all your stanchions black now? Isn't there any other coatings other than black and Kashima?
  • 2 1
 because it looks sexy, duh
  • 12 0
 Black looks really good. There are other coatings and colors available. What would you like to see? -JD
  • 6 0
 @RockShox: ti-nitride always looked the coolest!
  • 1 0
 @IllestT: Yes!
  • 1 0
 @RockShox: Anything else as long as it is durable. Black everyting is so dull. Every other compontent is black now rims, spokes, most groupsets...
  • 8 2
 Will the larger charger damper fit into the new SID 120?
  • 1 0
 We offer the SID120 with a Charger2 damper. It is not the Ultimate model. -DS
  • 2 0
 Are you guys considering making any really burly single crown forks in the future? Like ones with 37-38mm stanchions? As far as I'm aware the biggest single crown forks you guys make are 35mm, while the competitors from fox are 36mm. I was wondering if you were ever considering making the jump past 36mm with the freeride and heavy enduro crowd in mind.
  • 5 0
 Is it possible to turn a Boxxer Select 27.5 to 29 just by changing the lower legs (11.4018.091.007) ? Thank you !
  • 2 0
 yes!
  • 4 0
 Who's Sid?-- Who are Reba and Judy? How long until I will have a new totem on my bike? (make it a 200 mm post mount so I know it means business-- no adapters, be savage.)
  • 7 0
 SID is Superlight Integrated Design, Reba was a dog, I have no idea who Judy is. -JD
  • 2 0
 @font style="vertical-align: inherit;">font style="vertical-align: inherit;">RockShox /font>/font>:


I remember reading in the 90s that Judy was the daughter of someone from RS.
  • 1 0
 @RockShox good enough for me
  • 8 2
 Hi Rockshox, do you know what ZEB is?
  • 14 2
 Hi WAKIdesigns, we're big fans of yours.
  • 14 2
 @RockShox: thank you. The state of my family bike fleet seems to point that I am a fan of yours as well. 3 RS forks against 2 Foxes and 1 old Marzocchi. Can we talk about the Zebtotem? I read about it in 3 places now... will you change the upper steerer diameter 1,1/8?
  • 3 0
 What is the reasoning behind sticking with 35 mm stantions on all enduro and dh forks? Does a 36/40 mm stantion make that much of a difference in your testing? I there another way you guys keep your forks horizontally stiff
  • 2 0
 Dear RockShox,
Why have the grub screws which run in the range limiting groove of the compression levers of your rear shocks gotten so small over the years? Could you please make the range limiting screw for the compression lever more robust. Have you ever had to personally extract one which is bent at the end(inside the shock body)? Perhaps add an additional redundant screw to make the range limiting feature stronger. Everyone in my town who demos our bikes will try and turn it past its recommended range, bending the screw in the process. Or any accidental impact will damage it also. This happens almost immediately since it is so tiny.

Also, during a complete complete overhaul of a rear shock, how the eff do you replace the tiny o-rings on the needle which that compression lever cam actuates? I have had a couple shocks which leaked out through the lever area and needed these replaced. I had to replace those tiny o-rings. There is no service manual that goes into the lever assemblies or those needle parts. I have had mixed results. When the o-rings have to slide past the holes cut into the side of the damper shaft they jam. Twisting it back and forth and forcing it is the best I could do. I have had them tear and have to redo it over and over until they magically dont. What is the correct procedure? Why do you not post lever assembly service procedures in the service manual, even though full service kits come with all the parts for that region of the shock?
  • 1 0
 We know about the grub screw bending issue- it's been addressed moving forward (we made them much stronger). Unfortunately there isn't a great fix other than replacing them when bent.

What damper are you servicing? Make sure to grease/oil the o-rings and work slowly.

-DC
  • 1 0
 @RockShox: Great news on the grub screws! I have done all sorts of your rear shocks from air to coil. Yesterday I did a full service on a 2017 Monarch Plus RC3 with autosag. The last ones I had to pull the lever out to get at that needle were a 2012ish XX Monarch and a couple of Deluxe's which were 2017's I think. It was last summer when i got into the needle o-rings, I cannot recall specifics very well. I just know I do not have a good method. I did work slow, and found twisting the needle back and forth slowly while applying medium pressure worked best. They were lightly greased with slick honey aka sram butter. Still, on 2 of the 3, I tore an o-ring and had to redo it a couple times....
  • 2 0
 I saw a lot of comments regarding Totem fork. Some of them seem to be a poor provocation. I would like to add my two cents. I was an owner of coil spring Totem with 1.5 steere tube Tomem that after 2 years of using that coil spring was switched to air spring. No issues at all. I have to admit that it wad heavy as vice. For sure way more heavier than than Fox Van but the performance was outsranding. Stiffer than Boxxer no doubts. You probably would tear out your head tube rather than broke that fork. It is question now what is the answer to upcoming Fox38. Still most of the guys ridding park rather than uphill so having lighter version of the Totem even with 15 mm axle would be the right the right decision. We need cheap and reliable fork that will be easy to servicce by ourself just replacing the lower legs oil by bleed holes. This is all we asking for. Now your turn. Are going to satysfie your customers?
  • 2 0
 I've been working on RockShox forks for quite a few years and I love them, but if I service any of the new generation 2020 Boxxer / Lyrik, there's always more static friction than in the previous generation forks.
Is there a way to make the new ones as smooth as before?
  • 4 0
 Will there be a more aggressive air shock for DH or is it just the super deluxe ultimate DH which replaced the vivid air.
  • 4 1
 @posner, Our Super Deluxe Ultimate DH is our DH air shock. It exceeds the performance of Vivid Air and meets the aggressive performance requirement for a DH shock. (LW)
  • 1 0
 How does the design of MegNeg (increasing only negative volume) coincide with the idea that a change in negative volume should also see a change in equalization point? What is the consensus on MegNeg's usage on highly progressive frames? Also, is there any chance we will see a Lyrik with silver crowns like those on the Boxxer? Thanks for doing this guys!
  • 1 0
 The megneg is a whole new can and the dimple is moved (optimized for 2 bands iirc)
  • 6 1
 When coil on Lyrik Ultimate?
  • 1 0
 Or on non top end models!
  • 1 0
 Push acs3 and enjoy, or smashpot.
  • 2 0
 Hey fellas, do you think you will make/experiment with a new Lyrik soon? Like what would be the next step to making things better? I have the ultimate and it seems perfect to me so idk what you'd make better haha
  • 1 0
 How is it that throughout your development process, no one noticed that the 2018 Pike RCT3 was sticky as hell? It is genuinely hard to set the sag because it settles in a different place every time I bounce on it. It was this way on day 1 and I figured it needed to break in, but 1500 miles later, nope. Did the lower service and pulled the air rod and re-greased everything. Nope. Sticky. Then in 2019 you have a new Debonair that solves the sticky problem. Why did you release a fork that you KNEW was faulty?! I've loved your suspension products because they were easier to service and generally worked well, but this last Pike has shaken my faith in your brand.
  • 3 1
 Reverb post, Level Brakes, 35 fork, SX drivetrain and DUB BB. Whose ideas were these and why on earth do you sell them? You've done a huge disservice to the whole industry by allowing these products to exist.
  • 1 0
 Which argues/feedback lead you think the rapid recovery on the rebound side performs better ?
From my point of view (intermediate rider), I feel completely unsafe riding a fork that is going to push me back at the landing of a drop/jump. The rapid recovery shimstack, loaded with the ring shim seems to blow off far in the stroke, in the high speed rebound area, leaving it less supportive. It's easy tuneable but what pushed you producing this as stock configuration ?
  • 2 0
 Stiction seems to spike up when bending hard in all my RS forks. Why bushings only on the lowers and so close to each other? wouldn't it make sense to have a "moving" bushing at the end of the stanchion like moto forks?
  • 6 0
 Moto fork uppers are aluminum- so you can have the moving bushing on a nice hard-ano surface. MTB lower legs are magnesium- which is too soft to have a low-friction sliding surface. -DC
  • 2 0
 @RockShox: I thought that would the answer. But that is actually driven into the decision tree, meaning you decide to use magnesium which rules out this possibility, but what if the other possibility was more valuable for riders? In other words, what do you think customers value more, the low weight of magnesium lowers or alu lowers with sliding bushings and better loaded performance?

I'm guessing the lower weight would turn out arm-chair purchasers, but 6 months of reviews would definitely turn the table if the performance gain is so much better.
  • 4 0
 @juanpkumicho: Weight is really important. The sliding bushing system has minimum overlap when the fork is at it's longest (full extension). I think a lot of the stiction is right at the beginning of the stroke where a sliding bushing wouldn't help much- they gain overlap as the fork gets shorter- which means less bending moment anyways. Also weight is really important.

-DC
  • 2 0
 @RockShox: Thank you for taking the time to do this! Awesome! Been on RS forks since 08!
  • 1 0
 Dear Rockshox.
I've two sets of Lyrik forks and one Like. I generally love your forks. Can you tell me however why it is that on my latest set of Lyrik Select+ forks the LSC dial makes precisely no difference to how the fork feels. Open or closed is exactly the same.

And it's like that on every single fork I've tried in various shops and with people's bikes on the trail.
  • 1 0
 Is there a "how to" guide for servicing the damper oil on 2018 super delux monarch shocks? Seem to remember there was on for the older monarchs and my 2018 shock has gone a bit squelchy...☹️ Need something to keep me entertained.... Doing covid FA for weeks is not easy!
  • 1 0
 @rockshox i just got a new Super deluxe RCT and the rebound tune is too heavy, is this just a case of undoing the grub screw, turning the dial back, doing up the grub screw and now i can keep turning? also the compression tune is a little soft, if youve got any advice for either of these that would be great!
  • 1 0
 @GumptionZA, Sounds like your rebound tune might be too heavy and your compression tune too soft for your liking. There are professional suspension tuners around the globe that can "re-tune" the shim stacks to provide the suspension feel you are looking for. (LW)
  • 1 0
 The rebound circuit only can go so far open- removing the rebound ring won't make it any more open. Are you fully backed out on rebound?

We offer different shim tunes for both rebound and compression- you might need to talk to a suspension service center to get those sorted out.

-DC
  • 1 0
 @RockShox:

Thanks for the reply! good timing on your AMA, this shock arrived today haha
  • 1 0
 I have a 2020 Norco Revolver with a SID ultimate 120mm and I want to put the new stiffer SID ultimate 120mm fork on it but the offsets do not match. Any issues with putting the 44mm offset on the Revolver designed for 51mm offset? Or will you make a 51mm offset in the future?
  • 2 0
 There shouldn't be any issue with putting a new SID Ultimate on your Revolver. We used the Revolver as a test bike for the new SID & it rides really well. We don't have any plans to offer a 51mm OS SID. -JD
  • 1 0
 I have a 100mm Revolver that I swapped a specialized epic sworks’s Sid World Cup brain fork onto with a 42mm offset.
Rides fine, and I’d imagine on the 120 version being slacker it would be even less of an issue.
  • 1 0
 I ride my bike a lot and need to service the fork frequently. Not a huge deal, but takes time out of my day. Have you looked into any designs that would allow home mechanics to replace lube oil and/or foam rings without dropping the lowers?
  • 1 0
 Lol, unless your a magician or something it wont be possible.
  • 1 0
 @voltagerider: my Manitou Sherman has lube ports just like automotive suspension joints. Nothing is impossible.
  • 1 0
 Probably a decade ago there was a few bicycle frames with full floating rear brakes, a technology borrowed from motorbikes. They quickly disappeared.
Back then I was wondering how to adapt the idea to the front brake. I still don't really understand, that during braking, what kind of twisting forces/torques occurs and how does it affect the fork?
  • 1 0
 I have my old pike on my patrol just for a few months until I can afford a proper fork.

Patrols are 170mm and my pike is 150mm

I know I can push it up to 160 on pikes but could I use a lyrik 170mm airshaft and make it work or would I get bushing overlap issues?

Also could I use a lyrik CSU to help with bushing overlap if that is a issue?
  • 2 0
 @RockShox what is your take on low friction seal from push and other manufactures? Im sure youve tested your own? Is it just hype or not as durable or are your seals just as good?
  • 1 0
 Dear RockShox guys, thumbs up for the great work and making such reliable and high performance shocks and forks. The only thing i miss at the moment is the aftermarkt availability of metric sized Super Deluxe shocks for diffrent frames. I have a hard time to fit a shock specially made for model "A" in model "B" because the travel spacer or the diffrent tunes aren´t available. Is there anything in the making to make that easier ?

Cheers and greatings
  • 2 0
 @coastal-dreamer, Thanks for the support and feedback! We are currently listening hard and gauging market demand for more rear shock offerings in the Aftermarket. Stay tuned! (LW)
  • 1 0
 When will a new Bluto be released? I'm looking to upgrade my Trek Farley but the current Bluto won't fit a 27.5 x 4.5 tire and has ity-bity stanchions. I'd prefer going with a RockShox fork vs Manitou but I'm tired of waiting..
  • 1 0
 You should probably just get the manitou
  • 1 0
 Good question,I've been waiting for a long time for the new bluto. Hope you get an answer. Maybe time for a manitou?
  • 1 0
 Thanks for making products I have been able to set and forget, and just ride for years. I've abused(mile after mile/park laps all day/crashing like I'm still learning to ride) and neglected sevice on a handful of parts for years(wanting a reason to upgrade) that I still ride without worry. Honestly trying to push their limits...
Maybe I'm a lucky one, but it's been convenient.

As someone who does work on your products for others though... Reverb... Frown
  • 1 0
 Why are your shock seal kits such a headache? There seems to be to much variation between different models, chassis, etc... Moving forward, will they be more standardized? As for Fox, a Float kit is a Float kit is a Float kit...

Same could be said (to a lesser degree) about RockShox forks... 10mm foam rings vs 6mm foam rings vs 5mm foam rings.. differing diameters of dust seals...Why??
  • 1 0
 I know dirt jumping is a dying market where almost no one cares anymore, but is there gonna be a cheaper variant of the Pike DJ fork? I mean Pike DJ is good and all but paying 800+$ for a fork to put it on a frame that can sometimes cost 300$ or less just doesn't seem right for quite alot of people. I know that there's a 100mm 27.5 35 gold which will work on dirt jumpers just fine but will there be a more dedicated version of that?
  • 2 0
 Where Fox has gone the route of offering user adjustability (i.e., low & high speed compression + low and high speed rebound) on both their forks and shocks, Rockshox has gone the opposite direction. Why?
  • 2 1
 What stands in the way of Rockshox publishing seal sizes and fluid specs, besides greed? Fox seems more than willing to list sizes for seals that are readily available. They also publish visitors for their fluids. There's no magic, so don't give me that "our engineers blah blah blah" crap. Also, you make the current Brain shocks, but won't give up the goods there either. Standing in the way of self service.
  • 1 0
 Dear Rockshox, will the new SID rear shock be default locked out if no cable is attached like the Monarch XX is with no lockout attached? I love when my $6000 carbon fs race bike becomes a hardtail when your crappy system breaks.
  • 1 0
 I purchased a SR Suntour Durolux because it was literally half the price of a Lyrik at the time. Do you think your fork is twice as good? What makes it twice as good? I'm pretty happy with the Durolux so far, I really can't imagine being twice as happy, so what is your reasoning? Is it the old law of deminishing returns, in terms of, "we could make it 20,000$, and it would be ~5% better"? But you've curbed it where you felt reasonable? I'll bite, and say your fork is probably better, but they must have you at at least 95% no?
  • 1 0
 Or is it, in your opinion an either, "it works, or it doesn't" type of scenario, and you would feel uncomfortable making things to their standards?
  • 1 0
 @rockshox

1- which shock absorber is the most durable today?
2- open damper, Motion Control type, dirty more?
3- all Specialized Epic use Rock Shox, even those with Brain. Obviously Specialized already knew about the launch of SID SL at the time of the Epic HT launch. So why did they use the Fox 32SC at Ultralight to connect SID SL, as Trek did at Supercaliber?
  • 1 0
 Meh, this whole thing turned out kinda lame. RS dodged every challenging question. Its just a paid advertisement. And now, PB has gone back through and censored comments that ruffle the feathers of their advertiser. If anything, this has left with less desire to ever purchase another RS product. Well done.
  • 3 1
 As a 6'5" guy no dropper that stacks low enough can extend high enough for me. When will you make a dropper inside a dropper? A double dropper, if you will?
  • 2 1
 This! I can't wait for the ultra-reliable multi-chamber telescoping reverb. Ultra-reverb deluxe? But whatever you do, please don't change the hydraulic actuation system.... we don't need you shoving any more standards down our throats. And especially, please make sure that it costs at least $600... I wouldn't want anyone I know to be able to afford it or any complete bike that specced it
  • 1 0
 What is the maximum amount of degrees that the head angle can change by sliding the sanctions all the way through the crowns on the 2020 boxxer, (very little stanction sticking out above the upper crown)
  • 2 0
 Why doesn't Rockshox make a Ti spring or lightweight springs, Id assume with the growing number of people riding coils that the'yd sell pretty well?
  • 5 0
 @rockchomper, We have some strict testing requirements to ensure that our coil springs are strong enough to endure the harshest riding. We are constantly evaluating different spring material for our coil springs but lighter doesn't always mean better. It's a balancing act between weight and durability. (LW)
  • 3 0
 Why is it so hard to buy a 230x60 Super Deluxe Ultimate Coil with standard eyelets?!
  • 14 0
 @iggzdaloc, We are evaluating our Aftermarket rear shock offerings to figure out how to best support your shock requests. It's feedback like this that helps us decide what products we need to have available in the Aftermarket. (LW)
  • 3 0
 Why is your guy's new charger dampers not fully serviceable? Will that ever change?
  • 4 2
 Our lab testing and athlete field testing did not show any degradation requiring full service. As the damper ages, the oil's shear properties will become less effective so oil replacement is always required. The moving parts (sealhead/piston/glidering/cams) did not show any reason to need service. If there is a malfunction requiring service, SRAM has a great policy backing our product.

Retuning is a different situation. Customers will always want to tweak, and while we do not offer kits tailed to that, we also do not discourage tuning. -DS
  • 5 1
 @RockShox: I have seen some pretty dirty oil come out of a charger 2 damper, which needs full disassembly to clean out properly
  • 1 0
 Not sure if it's directly related to rockshox, but what is the difference between IGUS and DU shock bushing? How are they used and what are the advantages and dissadvantages of each? Thank you. : )
  • 1 0
 I know most manufactures focus on riders 90-210 lbs. I'm a 240 lb rider who rides hard. Are big guys like me just out of luck when it comes to finding suspension products built for us?
  • 5 3
 Why do my pike DJ forks damper charger keep blowing up? I've had them fixed 3 times in 2 years.
  • 3 1
 And to add on that - I've now just accepted they'll keep breaking and haven't bothered to get them fixed yet again. Very upsetting as they're the only reason I got my current bike.
  • 2 0
 Yes this! I know do many dirt jumpers who have had this issue. Should have been a recall.
  • 1 0
 Haven't came across this issue yet myself, glad I got them from new now and hopefully warranty covers it!
  • 3 0
 @Jamestyrrell:

Narrator: "it won't"
  • 1 0
 Warranty covered it the first time - but the next time and the time after that it didn't.
  • 3 0
 The new sealhead in this fork service kit will solve your issues - full-service solo air (includes upgraded sealhead, solo air seals, damper seals, and hardware) for the Pike (A1-A2/2014-2016) Part # 11.4018.027.003 (LW)
  • 2 0
 Someone probably already said it up top but why don't you guys put air bleed valves on your forks lower legs?
  • 3 1
 How much of a fight did Devon put up when you asked him to ride a bike with an air shock?
  • 2 0
 It was worse than this. -DS
  • 1 1
 Preferred rockshox for the last couple of year. I just love the plushness off the top. However still run 40s on my downhill bike as I prefer the stiffness. Please make some fatter boxxers.
  • 3 0
 Why is the reverbs actuation hydraulic?
  • 3 2
 Why wasn't there AXS lockout options with the new Sid. That would be so slick, we could be close to the dream of only dealing with two brake cables.
  • 3 2
 When will the GRIM DONUT Part 2 be coming out? (Relevant to this discussion because it rocked a Lyric and Super Deluxe Ultimate)
  • 5 0
 We don't know, but we can't wait!
  • 1 0
 Will you ever make a cheaper DJ fork to compete with the manitou circus? I don’t want to spend a thousand bucks on a suspension fork just because it has the RockShox logo
  • 1 0
 This so much. I doubt they can compete with the Circus Expert tho for the price.
  • 2 0
 What are the chances of resurrecting the Psylo in that flashy gold color? Throw on a U-Turn mechanism for good measure!
  • 1 0
 @dcamp2 How much has your years of tinkering and building your own downhill bikes influenced your thought process when it comes to designing suspension?
  • 2 0
 I think it has helped me see the whole picture... rear suspension is especially difficult because we make our product that then has to integrate into 100's of different frames (which we don't have control over). So there are a lot of factors that go into making good suspension. Need to design shocks that can be easily tuned for lots of different scenarios.

Also being handy in the shop helps with prototyping quickly.

-DC
  • 1 0
 RS, Can you talk about the megneg air can upgrade kit and
if there are any limitations for heavier riders who are in the 200lbs
range?
  • 2 0
 We made the Megneg can to help with bikes that have flatish leverage rates... The airspring is very rampy and adds a lot of midstroke support. Biggest issue with the Megneg is that you generally increase pressure by about 20% over stock (deluxe or superdeluxe). If you are within 20% of maximum air pressure allowed (check your eyelet sticker) you might not be able to get enough spring.

-DC
  • 2 0
 Do you think you will develop some youth forks for 20" and 24" bikes?

Thanks for your time
Jack from TheBikeDads!
  • 1 0
 Why does the HSC dial on my brand new Lyrik Ultimates (2 rides old) rattle about and make a noise when i'm riding? It's really annoying!
  • 1 0
 This isn't a known issue. You could be missing the O-ring under the bolt. If it persists, take it to your local dealer to diagnose. (LW)
  • 1 0
 @RockShox: Thanks for the response. I'll whip it off and check for the O-ring. No traveling to my dealer for a while unfortunately. f**king virus!
  • 1 0
 When will we see dual crown forks on enduro bikes? At what point does a single crown fork stop being the most efficient structure?
  • 2 1
 Hey rockshox,
Is it possible to get a CAD file of a 2020 lyrik lower to develop an integrated mud guard for personal use only?
  • 2 0
 Dual crown enduro fork? Seems like the best solution for those long axle to crown 29er forks
  • 2 0
 How long until you buy up Trust Performance's IP and produce something truly innovative and cool?
  • 1 0
 Why did the new charger become non-serviceable at the compression head? The old one was easy to rebuild, and had support in every form, instructions, tooling, parts?
  • 2 0
 Hi,
I have two rockshox fork, an RS-1, and a Totem Smile
Why are these discontinued?
  • 2 0
 Any thoughts on a carbon SID lower (sleeved), or have you ruled out carbon as a good material for this application?
  • 2 0
 How much does the stiffness of the thru-axle or hub shell impact your designs?
  • 1 0
 Can i get any help rebuilding 1994 Magnesium 21 shocks on my John Tomac Raleigh? Is sweet. This saddle sized my sit bones...
  • 3 1
 Want to know the oil service interval for my mag 20. Thanks!
  • 3 0
 Give it another 20 years, they'll be fine.
  • 2 0
 Bring Totem back!! 27.5 and 180 mm, please!
  • 2 2
 Quand sera disponible le super Deluxe ultimate air en 267x89 au public? Il n'y a qu'une version coil et le vivid air ne c'est jamais fait dans cette longueur...
  • 2 0
 Tu vas avoir plus de chance de te faire répondre si tu poses ta question en anglais.
  • 1 0
 Why have you abandon us with 100x15 folks? I’d love to get a new Lyrik and replace my ‘15 Pike
  • 2 0
 When are you coming out with your linkage fork?
  • 2 0
 What are your thoughts regarding linkage forks (aka Trust)?
  • 3 0
 Why Torque caps?
  • 2 1
 We are always looking at ways that we can integrate all of the parts we manufacture to make them better. Torque Caps are an excellent example of this. Torque Caps increase the surface area between the hub and the fork dropouts. This creates a stronger, stiffer interface, giving you a more responsive front wheel and more control. -JD
  • 1 0
 Any Info available on volume spacers for a 2020 nude for scott spark ?, there seems to be no listings in any catalog.
  • 1 0
 @diffdude, Yes we sell them!
11.4118.051.003 RS TOKENS, DELUXE NUDE
(LW)
  • 1 0
 Can I run the new 140mm Debonair upgrade kit in my 2018 Lyrik (currently set at 150mm)?
  • 2 0
 Newest Charger damper I can install on my non Boost A2 150mm Pike RCT3?
  • 1 0
 You can install a Charger 2.1 damper in your non-boost A1 150mm Pike RCT3. (LW)
  • 1 0
 Is a Lyrik Ultimate, ultimately worth $400+ extra over the Select model? What's the key difference?
  • 4 1
 Lot's of great features as you go up the Lyrik line. The Lyrik Ultimate features the latest Charger 2.1 damper in either an RC2 or RCT3 option, along with SKF wiper seals and Maxima Plush Fluids to keeping things working great. If you have the loonies to spend, things only get lighter and offer better long lasting performance.
  • 2 0
 can you make a 27.2 dropper post
  • 1 0
 Is it possible to convert the remote to operate in a push to unlock manner?
  • 3 0
 Anything is possible, but we like it the other way. We design our systems to always push to lock. If your remote system fails on a ride, the default setting is unlocked. --JD
  • 2 1
 Are there any RS demo programs available to try shocks and forks on my own bike before deciding to purchase?
  • 1 0
 Any Info available on volume spacers for a 2020 nude for scott spark ?, there seems to be no listings in any catalog.
  • 1 0
 @diffdude, We currently sell the volume spacers specific for the 2020 Deluxe Nude shock.
11.4118.051.003 RS TOKENS, DELUXE NUDE
(LW)
  • 1 0
 Hey Rock Shox! How long does it take for you to design and manufacture a suspension fork?
  • 1 0
 Generally, from concept to being in production, development can take anywhere from 14-24 months. It all depends on the complexity of the project. -JD
  • 1 0
 Why do the Pike Ultimate lower legs cost so much more than the standard B1 lowers?
  • 1 0
 I have a non boost Pike A2, what is different about this model that prevents using a new damper like the RC2.
  • 1 0
 @manuni88, The Charger 2.1 RC2 damper only fits in Boost forks, but the Charger 2.1 RCT3 damper does come in a "non-boost" version. (LW)
  • 1 0
 Hey RS,

Will the new 35 Silver R or TK be sold as a after market product?

Thxs!
  • 1 0
 No, it will not be a part of the aftermarket offering. (LW)
  • 1 0
 @RockShox: That's a bummer, RS should think about offer the 35 Gold in Air or Coil setup. I am sure there are a lot of riders out there that would prefer a Coil to Air ride.
  • 1 0
 are you every going to put a lockring on the coil collar to keep it from moving?
  • 1 0
 This a common issue for you? What spring/shock?

-DC
  • 1 0
 @RockShox: rockshox vivid RC2 with a 200lbs spring and under compression it rubs on the shock body and i fear then it may loosen up. 267X89
  • 2 0
 @rockchomper: Try rotating the spring 90 degrees and see if it stops rubbing the shock body. Otherwise you can contact customer service and explain the issue- a new spring might be needed.


-DC
  • 1 0
 @rockchomper: Torrington bearing?
  • 2 0
 When can we get a new Totem! I still own one and it still rides great
  • 3 0
 #zeblife
  • 1 0
 #nosidlove
  • 1 0
 @rockahox If the SID SL does not have a low compression setting, then will locking be practically mandatory?
  • 1 0
 Dear RockShox, it's about time to change the game on the DH scene! When can we expect an USD Boxxer?
  • 5 4
 stilton, cheddar or camembert?
  • 7 3
 Cheddar...the other stuff is too stinky. JD
  • 2 0
 @RockShox: was genuinely enjoying all your responses up to this point. Starting to think"hey these guys at rs are pretty cool"
Just gone and ruined it tho. Frown guess its bos forks for me now.
  • 1 1
 When is Eagle 13 speed coming out to replace Eagle 12 speed and when is a lower price AXS coming out? Asking for a friend.
  • 2 0
 Gosh, I can't wait until 13 speed double platinum eagle axs arrives. It's best feature will be that it will make 11-speed shimano even more obsolete and cheaper.
  • 1 0
 @thegoodflow: You know its coming. It the next logical step to sell us. Not sure why we need 13 speeds. I would like to try the AXS stuff though if they cut the price in half.
  • 1 0
 Will you be making stanchions thicker than 35mm?
  • 1 0
 Why not use Thicker stanchions?
  • 1 0
 @kizzard-ling id assume because a bigger sanction means a bigger seal and a bigger seal means more friction = more stiction and a less buttery fork, also I like how the boxxer has more flex than the 40, its much nicer on the body!
  • 2 2
 What Are the odds i could join the rockshox race team or a sponsorship? this is a genuine question
  • 4 1
 If this is your attempt at making that happen, the odds seem rather low.
  • 1 2
 You'd know your odds if you were racing and doing well relative to your peers....file this under the "if you have to ask..."
  • 8 0
 What are your odds of winning an EWS race?
  • 1 0
 Why no 29er 160mm Pike in the new line up?
  • 1 0
 I think that's call a Lyrik
  • 1 0
 @kiddlivid: well yeah, that’s what I bought, but I was curious as to the omission seeing as there’s a 160mm 27.5 Pike available
  • 1 0
 Do you folks know if I can fit a super deluxe on a 2020 Trek top fuel?
  • 2 0
 @myotherrideisyourmom, Unfortunately not, but that would be rad! (LW)
  • 1 0
 Any plans for a short offset 29er boxxer?
  • 1 0
 0 offset Boxxer crowns already exist, leaving only the 46mm off set of the lowers
  • 1 0
 Will you make a fork if system similar to fox to simplify servicing?
  • 1 0
 When are you going to bring elastomers back?
  • 1 0
 What's the RAL for the new SID Blue Signature color? thanks!
  • 3 0
 Paint code: Kwo Lin 0-6320 - Ink code: CA7-8006 -JD
  • 1 0
 Will Lyrik uppers fit into Pike lowers?
  • 1 0
 Unfortunately no.
  • 1 0
 will there be a new lyrik
  • 1 1
 I just purchased the new sid and wondering what the process is to service it is it pretty standard
  • 1 1
 Thanks for your purchase! I hope you have a lot of fun on that thing. All of our service manuals are online at RockShox.com. -JD
  • 1 0
 Also hit up trailhead.rockshox.com/en/service-kits/FS-SIDS-ULT-C1/100/DEBONAIR for set up info and a quick way to find Service info.
  • 1 0
 Does 2020 Boxxer crowns fit 2016 boxxer? Asking for a friend ????
  • 1 0
 Is there anyway to fix a creaky CSU
  • 1 0
 Yes. Press stanchions out of the crown and then press them back together with proper press fit compound. Not something you can do at home. And not something 99.9% of bike shops are prepared to do either.

Warranty is your best option.
  • 1 0
 Straight steerer tubes available ? Need one !
  • 1 0
 any plans to make a progressive coil of your own?
  • 1 0
 What is the paint code for the silver pike ultimate? thanks
  • 1 1
 Hope this hasn't been asked yet.
Will you be releasing a 200mm Reverb AXS anytime soon?
Thanks
  • 1 0
 Will you guys every have a trailhead app option for rear shock Tuning
  • 1 1
 Can we have tapered stanchions for better small bum sensitivity and overall compliance?
  • 5 6
 Do you find it hard to shake of past product failures. Do the stereotypes impact your future development?
  • 2 5
 How come the Select fork dampers break so easily?
Such a shame because when they work, they're really quite good, but in my and my friends experience, they last about 3 rides before needing warranty replacement
  • 1 1
 Are we going to see AXS electronically controlled suspension?
  • 1 2
 Why aren't there double- crown tapered DH forks? (or is there?) Thanks, Rosewheel
  • 1 0
 Why no April fools post
  • 1 1
 Have you seen the latest Weight Saving Smiley Face Technology? Just released yesterday... (LW)
  • 1 0
 @RockShox: Are these supposed to be replies to my post? they are amusing, but not much help.
  • 1 0
 When will corona end?
  • 1 3
 When will you bring back the design of the Boxxer WC 2004?
Below threshold threads are hidden

Post a Comment



You must login to Pinkbike.
Don't have an account? Sign up

Join Pinkbike  Login
Copyright © 2000 - 2020. Pinkbike.com. All rights reserved.
dv56 0.101775
Mobile Version of Website