Ohlins Recall RXF 36 & RXF 34 Air Forks

Sep 20, 2018 at 7:16
by Pinkbike Staff  
2018 Specialized Enduro Ohlins coil version
Photo credit: damien2146

Ohlins have released a safety recall on the RFX 36 29/27.5 and RXF 34 fork spec'ed on the 2017 Stumpjumper, Enduro and Fuse and the 2018 Stumpjumper, Enduro, Levo citing safety fears.

From Ohlins' website:

"Based upon reports from the field, we’ve concluded the Öhlins RXF 36 29/27.5 Air forks and all RXF 34 Air forks sold to aftermarket and spec’d as original equipment on the 2017 Stumpjumper, Enduro, and Fuse, and the 2018 Stumpjumper, Enduro, Levo, may contain a defect in the top cap which potentially affects safety. Specifically, the right-side top cap on some forks may not be adequately torqued which in some cases may lead to the top cap working itself free through riding. When this happens, the air cartridge may abruptly spring out of the stanchion tube causing a risk of injury to the rider. Therefore, we’ve decided to ask riders to stop riding, and our dealers to stop selling, affected forks and bicycles.

We are working urgently in partnership with Specialized on a remedy to this issue. Once we have obtained the necessary government approvals on our solution, we will issue a recall to fix the forks and get you back riding. As we progress with our recall strategy and approvals this site will be continuously updated."

We reached out to Specialized and they had the following to say:

bigquotesYour safety is our number one concern – but we also care about your happiness, and we know how much it sucks to be without your bike! We’re working tirelessly with Öhlins and the appropriate government agencies to get you back out there as fast as we possibly can. However, the reality of a situation such as this is that there are very specific steps that need to be taken in order to provide an approved long-term solution. In light of this, we have implemented a temporary fix to hopefully help bridge the gap. We sincerely apologize for any inconvenience this causes and your patience while we work through this important process is greatly appreciated. Please contact your local Specialized retailer or ridercare@specialized.com for more information.Sean Estes, Specialized

We reached out to Ohlins for comment and were directed to their website which has now been updated with a Q&A which we have posted below.

Q: Why is Öhlins conducting this Stop Ride / Stop Sale?

A: We are conducting this action because we have identified a potential safety issue and want to keep our riders safe and prevent possible injuries.

Q: Which products are involved?

A: Öhlins RXF 36 29/27.5+ and 27.5 Air Forks and RXF 34 fork. It do not affect RXF 36 Coil forks or the DH Race Fork.

Q: What is the problem with the affected forks?

A: The right-side cap top on some forks potentially may unthread and become loose which in some cases may lead to the top cap working itself free through riding. When this happens, the air cartridge may spring out of the stanchion tube causing a risk of injury to the rider.

Q: How many incidents have happened?

A: We have reported, to CPSC in US, that four incidents were the air cartridge has come loose. There has been approximately 17,000 forks produced.

Q: Whom do I contact if I have had problems?

A: Contact the retailer you bought the product from and they will help you out when the fix has been government approved.

Q: Do you have a fix?

A: We have worked tirelessly and we have a validated fix that are not yet approved by government authorities. We ask for your patience and we will continually update this FAQ with more information regarding the process.

Q: I have not had any issues with my fork. Can I continue to use it?

A: No, at this stage we advise that you are not riding our product until our fix has governmental approval and has been applied to your fork.

Q: Where can I find more information?

A: We will continuously update ohlins.com with news on how we are proceeding in getting the fix governmental approved.

If you're one of the affected customers, we recommend you follow Ohlins' suggestions, stop riding the product, and contact your retailer.

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Member since Jul 22, 2013
3,441 articles

  • 341 24
 Damn, that's sprung out of nowhere. In a bit of shock at this one, the Swedes are known for their quality. Hopefully not more issues crop up, this will certain shaft a few customers. Hopefully they'll be able to rebound from this one and issue an easy fix.
  • 97 4
  • 61 68
flag WAKIdesigns (Sep 20, 2018 at 7:34) (Below Threshold)
 I hope this won’t ramp up too fast
  • 19 73
flag Marc2211 (Sep 20, 2018 at 7:36) (Below Threshold)
 Not sure what I can do to (top) cap this!
  • 17 49
flag krumpdancer101 (Sep 20, 2018 at 7:39) (Below Threshold)
 The Rebound from Öhlins might be shocking...
  • 153 2
 @jamesdunford please don't use up all the good puns in one comment. thanks.
  • 40 0
 @rezrov:or ... supple?
  • 71 0
 this issue may need a specialized solution
  • 7 21
flag honda50r (Sep 20, 2018 at 7:52) (Below Threshold)
 I hope they're able to dampen the recourse on this one
  • 29 2
 Ohlins gonna to fork out a lot of cash for this one.
  • 5 2
 @jamesdunford You have the right amount of clicks, nice setup!
  • 32 28
 "At this stage we advise that you are not riding our product until our fix has governmental approval and has been applied to your fork."

Trump: "Add a Tariff...that will fix it."
  • 20 0
 I'm sure there'll be more torque on the forums than on their top caps.
  • 24 45
flag RedRedRe (Sep 20, 2018 at 9:08) (Below Threshold)
 This is what happen when you associate your niche top-quality brand with a large corporate company.
Which is - surprise surprise - Specialized.
They were surly asked to cut production cost. Result is a faulty product.
Formula still has to recover from the financial and image blow they got associating with Specialized.

Feel sorry for Öhlins – bad business move – but I hope they move forward.
  • 41 1
 @RedRedRe: Based on zero facts this is almost probably definitely what happened maybe. But thats good enough for me!
  • 11 2
 @RedRedRe: niche brand? These guys are top of the game in motorcycles so should think they would know their stuff, pretty certain they’d evaluate the risk before jumping into bed with the big S
  • 22 5
 @RedRedRe: I'm curious to find out what exactly went wrong here. It's definitely the truth that specialized demanded a lot from Ohlins for a much lower cost. My bike has both this damned fork and the stx22 shock that both have issues. I'm pretty disappointed with all the issues, the shock was mass produced with cheaper seals in order to satisfy the high quantity ordered by specialized. Likewise, I think ohlins had to produce these forks in a really quick manner in order to satisfy specialized. And to make matters worse, as an employee of a specialized shop I'm honestly saddened to see these things happening. Funny thing is, from the words of the specialized rep, they dropped ohlins because of "reliability" issues. There's definitely two sides to the story
  • 21 3
 @Dye1999: Specialized dropped Formula because of "poor reliability" too – after they make them build machinery to make brakes based on their requests. If Formula brakes have been having internet criticism based on the brakes they made for Specialized.

I blame the brands to become greedy and see what they think it is an opportunity of a lifetime.
If you have millions dollar contract in front of you – and they ask you to do something impossible – you should refuse.
  • 11 4
 @windsurf360: history repeats... don't expect anybody from Öhlins to come out and say things how they are. There are non-disclosure contracts. Maybe in 10 years they will be able to talk about it, however no one is going to blame specialized as they will sue you.
  • 4 2
 @RedRedRe: I agree, ideally that's the situation that should occur. But unfortunately the potential for making so much money is too much of an influence for some brands. Too many brands are selling out for immediate profit, rather than sticking to their roots as rider focused. But hey, in the corporate world, money talks.
  • 7 2
 @RedRedRe: agreed but they are hardly new to it, formed in 1976, 85€m turnover per year ? They must have known the business risks associated with lowering product quality, and for that from an Ohlins fan for over 3 decades I’m really disappointed and will stick with DVO
  • 2 1
 @sewer-rat: yeah but one thing is being a moto producer – which is like producing cars, another thing is to be a bicycle producers.
Öhlins has been at it for about 10 years and they have been pretty small for most of it.
  • 10 2
 @RedRedRe: I had an ohlins shock that I bought aftermarket and cost a small fortune. I wasn’t impressed at all. It was a good bit of kit sure but no better than the popular alternative, probably not as good in fact. I’m not convinced this is solely down to their relationship with Spesh. I don’t know their moto gear but I’d suggest they underestimated the mountain bike market and have been leaning too heavily on their rep in the moto world.
  • 3 0
 @RedRedRe: either way they’ve had plenty of R&D and time and investment, they know their product and should be able to perform to their customers expectations which in this case is Specialized and the end user, either party aren’t bathing their selves in glory being honest. However on another point, if the rider checked it before use I’m pretty sure they’d be ok
  • 6 1

It's easy to pick on the big guys, huh? this "right-side cap top" issue was definitely caused by the big S.

I'm sure if DVO does a recall it'll be Giant's fault.
  • 5 8
 @WasatchEnduro: Giant is not notorious for cutting all costs until products are made out of paper
  • 8 1
 @loganskis: Sorry man, I’ll dampen it down in future.
  • 3 0
  • 32 0
 Watch out with the joking around or Ohlins might pop a cap in your face.
  • 2 0

that is a good point, R cubed. i just hate sh*tty oe components that're an even more stripped down version of the same company's lowest aftermarket model. insulting. makes you wanna just buy a frame and build it up to not have to faff with switching out all the half-arsed parts.

I'm assuming that DVOs relationship w/ Giant is for their standard suspension, but looks like they may be giving them the new Topaz 2.0 first..... tho not sure if the internals are really any different than the current Topaz, which i enjoy running on my stumpy.
  • 1 0
 @windsurf360: that tickled me !
  • 6 1
 What am I supposed to ride my pogo stick you Swedish meatheads
  • 3 1
 Ohlins my god this is bad!
  • 6 1
 @RedRedRe: Dunno if it’s valid to blame Specialized here. It’s on Öhlins if they couldn’t supply a quality product for an agreed amount of units.
  • 12 3
 @RedRedRe: You have got to be the biggest negative nancy ever...

Anyway this is on Ohlins, not Specialized. Ohlins made the forks and, if you read the release or talked to anyone at Specialized or Ohlins, you'd know this likely boils down to missed torque specs during initial assembly. When Reverbs failed due to inadequate IFP lubrication during assembly no one blamed the frame manufacturers who speced the posts, they blamed RockShox. These are complex machines we're talking about and they have an absurd number of moving parts for how small they are. Things are bound to go wrong every once in a while and life is way too short to become so hateful over that.

Mistakes happen, give them a chance to make it right, don't go pointing fingers, ride your other bike or hit the gym for a few days, and most of all lighten the f*ck up dude.
  • 13 3
 Specialized owners are used to shafts shooting in thier faces.
  • 1 2
 @jamesdunford: its no big deal, hope i didnt compress your enthusiasm
  • 1 1
 Oh...s#$t no!
  • 4 2
Agreed. So many fanboys of SPECIALized goving you hate. I worked at the company for a short stint and it was a joke.
Long story short, yes, they’d rather push less reliable product out the door and gobble up warranty costs, thats what you get and should expect for Specialized. Sad part is everyone pissed about not riding during the recall will forget all about it and blindly purchase the next model...
  • 3 0
 @Drbillin: I’m not a fan of Specialized at all, AT ALL! However I sincerely doubt their business model is based on getting the most amount of warranty recalls on their products , it just doesn’t make sense! If the supplier (in this case Öhlins) provides data that it’ll do the spec required then why should the people paying Öhlins carry the can (in this case Specialized)?
  • 244 3
 Just send out torque specs and a 10 dollar gift card or something, my fox top bolts always come loose, if you aint getting slugged in the face by your air cartridge are you really even riding ?
  • 12 3
 That sounds like a great ikea
  • 11 10
 This is definitely Trump and China's fault. Working with my lawyer, senator and psychotherapist to come up with a government approved solution. Stay tuned, y'all come back now!
  • 2 0
 Amen. Health and safety gone mad.

TRUST ME: If you have these forks just keep riding them. An air spring to the face never did anyone any harm.
  • 72 0
 .... If only there were a tool that you could tighten the cap with. Damn this new technology.
  • 8 0
 Yes but you’d also need a substance you can put on a thread to lock it tightly...
  • 66 0
 That'd be a sucky way to die. Air cartridge straight through your eye socket
  • 42 2
 At least you die doing what you love.
  • 40 0
 you just took one in the jugular, man!
  • 8 1
 I remember in the Final Destination 2 commentary the directors initially wanted FD1 survivor Devon Sawa's character to be so unafraid of Death that he'd gotten into extreme sports w/ a whole slew of Mtb / climbing / skydiving / free diving accidents for his fellow Extreme Athletes (!!!) to showcase.

An air cartridge through the goggles / eye socket would have been a great contrast to the telegraphed / expected fall down a mountainside (which could have still happened post-cartridge blast).
  • 1 0
 @underhawk: oh. My god. I used to roll around crying at that bit.
  • 2 0
 It'd blow to die that way...
  • 57 0
 Sounds like a recall a wrench can fix... And likely already has for any proactive bike owner.
  • 34 2
 The fact that a torque value can easily be fixed makes me wonder if there is more to this story. “Working urgently in partnership with Specialized to remedy” suggests it’s not as simple as tightening the cap, and maybe as it works itself free it damages the threads, like a pedal does to crank threads, and so tightening may not solve it permanently, as threads could fail later, in similar catastrophic fashion.
  • 12 0
 @catfish9797: Yeah, I was thinking, "why the hell couldn't you just tighten the cap?" Might be more to it
  • 11 0
 @catfish9797: The "more to this story" is that the CPSC is involved, so they legally can't just say "torque it to this value" and call it solved. Even if that would totally be a valid solution.

They have to come up with a remediation, submit it to CPSC, and have them approve it - keeping in mind they don't work quickly, it's not like CPSC is losing business for dragging their heels.
Ohlins is, I believe, legally forbidden from even talking about it other than 'stop using it, return it, wait for a resolution'

Remember Geo Man bike lights? They were basically driven out of business because a recall on their batteries, that took CPSC a year to approve the remediation.
  • 18 1
 9/10 chance the 'fix' will be put some locktite on it and tighten to spec
  • 1 0
 @Weens: Wait, is Ohlins a U.S. company?
  • 1 0
 @skelldify: They have a us base in NC but are swedish.
  • 2 3
 @ShempHoward: Right, so I don't imagine the U.S. Consumer Product Safety Commission (CPSC) would be involved...
  • 1 0
 The who cares about what now
  • 4 1
 @Weens: there has to be more to the story, 4 out of 17000 is a ridiculously low failure rate.
  • 1 2
 @thejake: You've seen Fight Club ? the beginning about the car insurance company ? Same thing here
  • 1 2
 @catfish9797: may be thread pitch is not matching oohhh. Conspiracy.
  • 3 3
 @skelldify: Everything sold in the US is under CPSC's purview. Doesn't matter where it's made or where the company is based. Who doesn't know or understand that?
  • 30 0
 So... does anyone sell a fork wrap that makes it look like a can of peanuts?
  • 5 0
 Rename fork jack-in-the-box?
  • 3 0
 @speed10: Apparently jack is trying to get out of the box though
  • 1 0
 Someone WILL, now... heh
  • 23 0
 Similar thing happened back in the 90's with the yellow Rock Shox Quad 21 forks. The plastic top cap threads were not molded deep enough and could pop out of the crown with enough force applied.
I found this out as I was practicing runs on a dual slalom course (remember those?) and had mine let go as I loaded the bike into a corner, the pent up energy of six angry elastomers shot the top cap out of the crown right into my shoulder. Hurt pretty good like a very solid punch, and the fork was immediately bottoming out harshly, ending my run. I had to go search through the grass on the side of the course to find my precious little sponge/springs and walk my bike back to the car, my day done.
  • 24 0
 But what a day that was
  • 10 0
 YES! I remember practicing 'stoppies' on my 97 Schwinn S30 with a Qudra 21R and having the elastomer blast out of the stanchion like a rocket, hitting me square in the chest. It left a pretty serious welt, too! I then ordered a OEM take-off Manitou X-Vert from Speedgoat.

*nostalgia intensifies*
  • 1 0
 @browner: he wont forget this day in his whole life and should be grszeful for the intense moment. At least thats what Tyler would say
  • 20 0
 Love how people are making a huge deal about this... as far as recalls go this is pretty minor (no where near the same in my opinion as Fox's X2 air can exploding issue), and this is something that anyone should easily be able to check and see happening before anything catastrophic happens... I understand its an issue that shouldn't happen in the first place, but undo your topcap and put some loctite on and TORQUE it to SPEC which may even be ohlins solution ..
  • 6 0
 Although it is practical and makes common sense to just tighten the top cap yourself at home, Ohlins will be measuring the success of the recall by how many forks come back from the field, therefore if half the customers tighten the caps themselves Ohlins will assume there are still 8500 unrepaired forks still in use - there will be a fair few folks at Ohlins stressing anout this. So as nonsense as it sounds, the best thing to do is follow the recall procedure.
  • 16 0
 Yeh, an easy fix for any home mechanic if you have the torque settings. Saying that, my only torque wrech is my right elbow which is usually set to 'nice and tight'.
  • 11 14
 @tremeer023: Up until kind of recently "torque spec" was not something I ever heard.
Any bike shop I was in, buddies doing maintenace, etc...all things were tightened, as you say "nice and tight".
I had an issue with a Race Face BB(multiple times) and I contacted RF..they were asking me if i had torqued to the proper number(whatever the hell that made up word is). I responded with.."I have no idea..I just tighten til it feels right, and in fact the guy on your online video does the same thing!" Truth..the RF mechanic didn't use a torque wrench. The torque thing drives me nuts!
  • 16 5
 @GlassGuy: Please tell me you don't use carbon bars.
  • 8 3
 @ZappBrannigan: Sure do..have for years. Carbon frames too
  • 10 2
 @GlassGuy: some torque values stated on products are hopelessly low. I’m convinced they’re there to save somebodies ass in warranty claims and nothing to do with what’s the best torque for the job. A good mechanic will know how tight and whether or not any compounds are necessary. But I’m not completely denouncing the torque wrench.
  • 1 1
  • 1 0
 @ZappBrannigan: Me too. Sometimes consider going back to alu for this very reason though. At least the brake levers don't need to be done up very tight.
  • 2 0
 @Ritgut: I completely understand what you are saying, but I am just making a point as too how people are making such a huge deal about it. Of course I’m gonna follow the procedure 100%.
  • 5 0
 @qman11: I work for a Swiss company that makes stuff, you put "quality issue" and "user safety" in the same sentence and it will start a sh*tstorm, add in "injury" and it just got an order of magnitude bigger... especially if someone actually got injured because of this, regardless of how trivial the fix is.

Even if it is just torque the cap correctly, it all has to be documented that the fix has been done to all affected forks, because no doubt their quality auditors will be looking at it very closely and they are compelled to do it by the book...
  • 4 1
 @GlassGuy: Gotta think you're trolling... unless you also have a car with no seatbelts and your house is insulated with asbestos.
  • 5 3
 @fullfacemike: Yeah, I'm the only one that doesn't use a torque wrench. Sure.(read above comments as well my statement how the Race Face mechanic wasn't using one in the instructional video) Don't worry about it. And actually, my '67 Cougar has seatbelts that are known to cut people in half, so..I don't use them Smile
I've been riding a long time, built a lot of bikes..never used a torque wrench. I've had plenty of parts/frames snap and break but none due to improper torque. Cheers
  • 16 0
 Ouch my Eye!!... the Doctor said I'm not supposed to get air cartridges in there!
  • 10 0
 So just tighten it then? Right, moving on.
  • 9 0
 The photo used has a coil fork haha.
  • 10 1
 Hmm, I'd take the 0.0235% chance.
  • 6 0
 How the hell is this a recall and Sram’s brakes locking up when the lever gets hot is not? I’ve personally replaced probably close to 50 guide/level levers because they had seized while being in the sun.
  • 1 0
 all the sram levers i've replaced still worked to stop the bike, there was no modulation, but the bikes all stopped on a dime. an air cartridge shooting out while riding will kill someone.
  • 2 0
 Sram has always denied this stuff happens. And in the Olhins case there were injuries so it's more serious
  • 2 0
 @silasdbstreeter Please explain what you mean by 'the sun'?
  • 3 0
 @Whipperman: Who got hurt? It says there were four instances of the cap coming loose but didnt mention an injury. Did one actually occur? Im seriously curious
  • 4 0
 Reminds me of when I crashed and broke one the top caps of my Marzocchi MXC forks back in the days. I thought I was clever and just inflated the other air chamber a bit more, but I got a spray of oil into my face with every bump. Only then did I realize that it was time to go home because the fork was really broken. For the time being, my lbs glued a new Schraeder valve in place so that I could keep riding until the new top cap was in. It is only later that you realize you need certified solutions for components like these. Good to see Ohlins take this seriously. Bummer for those who can not ride their bikes now. My thoughts are with you.
  • 11 0
 You make 2004 sound like the 1940s
  • 5 0
 Uh oh Eek is this really a recall or should they be putting the word out to just say add lock tight and torque the top cap?
  • 9 2
 Best thing I did with My RXF36 was to swap it for some 36 Grip 2's
  • 5 2
 The threads on that thing are fine. One would need to be really bad at maintaining their bike for this issue to come to fruition. For example, I change the air in both my tires AFTER EVERY RIDE because I do not want to ride with STALE AIR in my tires.
  • 4 1
 Dude, the amount of stuff that comes loose on my bike even after torqued to spec! Axles, linkage bolts, derailleurs, pedals, cranks, headsets, top cap on my fox fork, saddle. I guess all these parts need to be returned...
  • 4 0
 think i best recall my 2005 bomber 66 as thay have never even had an oil change lol,,second thoughts naaahhh il wait untill the cows come home ..............................
  • 3 1
 Bike industry, under engineered and overpriced.

Ohlins should of never made an air product, stuck to coil, what they know. The rxf36 coil and ttx22 are mega.
Stx22 went back 3 times before I demanded it be replaced with a more reliable shock. Rxf36 air was dry out of the factory, poor form on a £6500 bike.

Whole host of other issues on the bike, certainly wouldn't be buying a full build again. Expensive lesson learnt there!
  • 2 0
 I too sent the stx22 back several times before getting a coil. Many others have had similar air leak issues, would have appreciated a recall rather than 6 months of BS with the LBS.
  • 2 0
 I had two RFX forks...they were so bad Specialized sent me a Pike since they didn't have any more RFX in stock. The damper tune was awful, CSU made noise, undersized bushings, multiple broken IFP springs, multiple issues with Pos/neg air migration in air springs... Happy to say I have zero Ohlins products on any of my bikes for now. Hopefully they get it sorted.
  • 4 3
 There are serious injuries already from loss of control due to this issue. We are all waiting for procedures to be issued from US Consumer Protection as well as Canadian Consumer Protection in concert with Ohlins. EVERYONE stop riding, grab a wrench and check your air-side topcap before and after each ride.
  • 5 0
 Righty tighty, lefty loosy.
  • 5 0
 Just like my old Rock Shox Indy fork. This brings back memories.
  • 2 0
 All the cane creek bashes and haters are going to love this.

Things like "this is so typical of a company that sided with Cane Creek" and "my 2004 Marzocchi 888 would NEVER do this"
  • 1 0
 Firstly, i hope no one is actually injured due to this fault and secondly a true story. . . . . . .Years ago a bunch of wankers in a stolen car ran a friend of mine off of the road, he was on his sh1tter mtb with a cheap manitou fork installed. He has ran into the gutter and the plastic cap retaining the coil spring launched out and knocked the lens clean out of his sun glasses while he is flying over the handle bars, resulting in torn shoulder muscles and some other issues.That is a trick that would be nearly impossible to repeat. His commuter is now full rigid.
  • 2 1
 You get what you pay for is a tough pill to swallow. An expensive bike (more than many others) should be expected to work flawlessly, period. Any bike over $4k should essentially be problem free, especially one over $7k.

Having never ridden these forks and shocks I can’t really comment on their performance. But I can say that my mid-range suspension has generally been flawless with minor maintenance done in my garage. Maybe it’s the heavier or less sophisticated internals or less adjustments that 90% of riders don’t need.

I hope they can remedy the issue, both Ohlins and Specialized. Their customers need to be out riding and not stuck at home with an expensive and useless product.
  • 2 1
 So 17,000 units and 4 so far have either had inadequate torque or the pitch diameter of the cap thread is undersize. Seems like a very easy fix any shop could handle. Sounds like making a mountain out of a molehill. However their response is at least serious, probably due to cpsc involvement.
  • 3 0
 So many negative comments. 4 cases in 17.000 products sold, 0.02% ohlins is doing the recall only demonstrates me how responsible the company is with its customers.
  • 1 0
 Specialized has used the CPSC fast track process in the past so maybe that explains why this is being handled the way it is. This link explains how that process works www.cpsc.gov/Business--Manufacturing/Recall-Guidance/CPSC-Fast-Track-Recall-Program
  • 1 0
 I had a problem with specialized and a third party component they spec'd on the bike. I wish I could talk about it but legally I can't according to the settlement. so to be clear I am not disparaging specialized. they are a great bunch.
  • 2 0
 I'm actually surprised these news took so long to end up on the PB front page. The recall notice has been on the Specialized page for more than three days now.
  • 1 0
 Bikeradar only put it up a couple of hours before Pinkbike
  • 2 0
 and bikerumor hasn't mentioned it once even though I forwarded the email from specialized to them.
  • 1 0
 @andwrong: Probably all the news outlets were holding off, because they were told so by Specialized. Otherwise it would have overshadowed the launch of the new Specialized Levo.
  • 1 0
 Top cap is not torqued down properly or the tolerance on the threads are too loose. Stuff happens hope all the forks are dealt with before someone gets speared with a air cart.
  • 3 0
 I think the model pictured is actually a coil so it probably wouldnt be affected by the recall.....
  • 1 0
 Looks like customers have been riding harder than test riders tried too, well for once I am happy I did not buy S works Would be a bit of a shock, too see top cap fly of into the bushes with a bang, hope no one was injured
  • 1 0
 Well that’s at least 5 forks it happened to, a lad I know has a video of his ejecting whilst riding and stage speed / force the cartridge ejects with could be really dangerous
  • 1 0
 Accordingly to Ohlins.com a voucher for a full servicekit and a performance upgrade will be given to customers that are affected by the recall, does anyone know what the Performance upgrade are?
  • 4 1
 I wasn't expecting that from Ohlins
  • 20 2
 considering my experience with their air shock, this is exactly what I would expect from them.
  • 7 3
 @mikefromdownthestreet: yeah the air shock is a f*ck up but apart from this product, they offer probably highest quality in MTB and moto/car racing suspension
  • 11 3
 @ciechan: their air stuff was meh from the start, no matter if fork or shock. You buy Öhlins for the yellow coil. If you want air, don’t bother overpaying and get RS.
  • 15 3
 @ciechan: except for the missing bath oil in most of their forks..... and the over-tight bushings that lock the fork into position.... and the dry wipers from the factory.... and the air cartridges that blow the 200psi negative chamber into the positive after one ride..... and the gouges on the main air shaft that cause the main air chamber to leak into the 3rd air chamber..... and the main pistons that rip themselves off of the main air shafts.... did I forget anything for these forks? Ooohh... right, there is a recall because the thread engagement of the top caps is under 65% and can rip the threads off of the top cap causing the whole cartridge to fire itself out of the fork and at the riders' face....

Quality? I haven't seen that yet.
  • 4 0
 Me either. That being said, people expect a lot when they buy something.
  • 5 19
flag WAKIdesigns (Sep 20, 2018 at 8:31) (Below Threshold)
 @CrispiRider: when you buy a high performance product like Öhlins you service it from the start. It is counterintuitive but it is this way. If you bought a fork of quality of at least Pike and you don’t open it right away, you can only blame yourself. If you want a fork working from the get go, buy Tora TK
  • 9 2
 @WAKIdesigns: Garbage bike industry apologist. Ohlins f*cked up going with Specialized.
  • 7 13
flag WAKIdesigns (Sep 20, 2018 at 10:21) (Below Threshold)
 @kmg0: well, these are the rules of the game. You can either service your suspension our of the box or be a whine ass bitch waiting for warranty replacement with nothing to ride on.
  • 13 1
 @WAKIdesigns: Weird, I bought a 2014 YZ450f and the suspension has never been taken apart yet, and never fell apart. Stop giving these clowns free passes to make garbage, and charge a premium. Also I'm well aware of what to do to avoid getting stuck with a broken overpriced piece of shit bike industry bicycle component. Bikes are worthless overpriced garbage, they last 2 years if that, and are typically blown out trash after that.
  • 13 5
 @WAKIdesigns: Go make more dipshit drawings, those are funny. When you open your mouth, its a waste of bandwidth.
  • 3 1
 @CrispiRider: Ohlins products have gotten so unreliable and with no support to the point we have quit using their products!. . . . . SAD
That’s what they get for farming out work! ! !
  • 7 2
 Please for the love god stop talking dude. You actually sound 3/4 retarded @WAKIdesigns:
  • 2 0
 @mikefromdownthestreet: Well said went through three shocks before i demanded a coil shock
  • 3 4
 @freeridejerk888: listening to a jerk praising an old Marzocchi Fork would be rather foolish...

Shimano has never recalled their brakes from 2014 up, meanwhile there's way more chance to get seriously injured or die due to inconsistent lever feel than a fkng air spring failure. Nearly every single Shimano brake has this issue. Who is whining on Shimano? Nobody, but as soon as company announces a recall everyone is a fkng smart ass.

Safety first, but nobody can see how mass produced product will behave, and all companies had a fk up at some point. They do need to clean their sht. BUT! Few human behaviors disgust me more than becoming Moralistic Hyenas feeding on someone elses admitting mistake. Adults behaving like sht kids in school.
  • 1 0
 Listening to simpleton who praises Wikipedia is a laugh at best. @WAKIdesigns:
  • 3 5
 @freeridejerk888: your post left me puzzled and in a way it may actually be a good thing for me. There are many different frequencies that individuals operate on, which may be so incompatible with each other that the most honest attempt to tune in can only cause more trouble. I can assume that you wish well for me, so I have no other choice that to wish you all the best of luck in your journey through life. I hope nobody causes too much interference on your channel. bzzzz pi pi pi pi beee beeee beeeeee dzzzt dzzzzzt ghrrrrr ghrrrrrrrrr
  • 3 1
 17000 forks made..... OK, but how many actually sold. Might chance the percentage of affected items quite a bit.
  • 3 0
 Just get some lock tight and friggin send it!
  • 2 1
 what caused it? was Specialized pushing on Ohlins to deliver forks in too short term to deliver bikes in time to market?...
  • 2 0
 My next bike have only fox shox)
  • 1 0
 Anyone want to trade a Pike or Fox 36 for my RXF36? You can even have the Swat CC tool it comes with
  • 1 0
 Sure be nice if I had a bike to ride now. Please accept my Öhlins for some new Fox suspension Smile
  • 1 0
 Can I keep riding? "no" OK then I'll just put my new £8000 bike in the shed for a bit then
  • 2 1
 That’s a pretty f*cked up recall if ever I heard one! Yeeeesh!
  • 2 1
 Too little too late ... :/
  • 2 0
 Better safe than sorry
  • 1 0
 The folks at Team Spesh are probably not amused ...
  • 1 0
 Badgers love bacon.....who knew
  • 1 0
 It's like 1998 RockShox all over again.
  • 1 0
  • 2 0
 ill buy ur fork, 100$
  • 1 0
 Send out the torque spec and a free tube of loctite.
  • 2 0
 Some people can't be trusted with a torque wrench, or loctite. Would probably make the situation worse in some cases.
  • 1 0
 Great to see them take serious action.
  • 1 0
 Glad I stuck with the Lyrik!
  • 2 0
 About F***ing time!
  • 2 0
 Loctite 243
  • 1 0
 Soooooo. Get a torque wrench and tighten that shit.
  • 1 0
 Make a 34 15x110 air too
  • 1 2
 Sometimes I think these recalls are just ways to manipulate costumers into going into shops.
  • 5 0
 Recalls that go through CPSC are enormous pains in the ass for the company issuing it since the CPSC is pretty strict once a recall has been put in. That's why alot of companies will not recall items, and just replace them in the field and act like they are totally surprised. SEE :SRAM
  • 1 0
 @kmg0: good point it just seems like such a silly warranty issue! Maybe sram in the us is able to get away with things EU wouldnt put up with?
  • 2 1
 Öh no.
  • 2 1
 Long live RST!
  • 1 0
 Say what you want, but my friend rode the cheap ass, pogo stick ass, spring in a tube, RST fork back in the day, and never had any problems. Now they've upgraded their brand, without making anyone sour in the past.
  • 1 0
  • 1 0
  • 1 3
 They should fork over money to affected customers, I am shocked by this news.
  • 1 1
 OH(lins) NO!
  • 1 1
 Specialized has used the CPSC fast track process in the past so maybe that explains why this is being handled the way it is. This link explains how that process works www.cpsc.gov/Business--Manufacturing/Recall-Guidance/CPSC-Fast-Track-Recall-Program
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