tristanthomas
- Member since Aug 9, 2016
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tristanthomas mikekazimer's article
May 12, 2020 at 22:34
May 12, 2020
Ask Pinkbike: Carbon vs. Aluminum Rims, Mismatched Drivetains, Coil Shock Sag, & How Much Travel Does a Beginner Need?
@Ritgut: I'm sorry you had a bad experience with one of our wheels. Are you able to get in touch with me directly so I can see what rim you had and what went wrong? We started our lifetime carbon rim warranty in 2015 so it sounds like your wheel predates that but it doesn't sound like you had a great interaction with us when you reached out and I'd like to see if I can fix that.
My email is tristan@wheelworks.co.nz or you can reach me on 04 387 3592.
-Tristan