i didint really know where to put this but i bought a bike from Jenson USA on the 20th. It has now been 7 buisness days and their website says they take a maximum of 5. I have emailed them asking for updates and its the same guy that says the bike builders are swamped with orders. What im wondering is has anyone else had problems like this and is Jenson a legit site?
I've ordered a few times from them over the years, never had any problems and delivery times have always been reasonable. i would take their response at face value and just be patient.
I would like to voice my pleasure in dealing with Jenson USA. Jenson is my favourite mail order company to deal with, and I do a fair bit of ordering from several companies annually. I have only ordered parts (nothing that needed to be built mind you), and the short shipping times to Canada has been astonishing to me. Pricepoint deliveries take about 2 weeks, Chainreaction 2-3 weeks, Jenson is 3-4 days. And Jenson shipping cost beats Pricepoint by a few bucks (Chainreaction is usually the cheapest for shipping though).