Trek Rail paint issue

PB Forum :: Trek

Author	Message

fuellerr

Posted: Jun 25, 2020 at 19:49

Quote

I have a new Trek Rail 9.8 and I love the bike but the paint/clear coat sucks. I had a small rock kicked up by the front tire bounce off my leg and hit the chain stays and it looks like someone hit the bike with a hammer. I’m not a new bee I’ve had lots of bikes and None of them have had big Chunks of paint taken off the bike like this. I believe this is a defect in Trek’s Paint Process that when I contacted them they Sounded like they did not want to help me or warranty the problem. This is a $8000.00 bike and they should stand behind the bike and right now I’m not happy and don’t even wanna ride my new bike anyone ever had Similar problems with Trek paint on the bikes

blazekelly

O+ FL

Posted: Jun 25, 2020 at 21:22	Quote
My project one frame got some pretty nasty paint chips on the downtube. Kind of sucks, but try not to let it bother me. Cant see them when I'm riding it

kodo28

Posted: Jun 29, 2020 at 23:59	Quote
Unfortunately this is a well known issue since years, Trek paint is not strong at all. Not sure why Trek doesn't make any move to fix it.

Bikenhiken

Posted: Jul 12, 2020 at 23:40

Quote

fuellerr wrote:

Had simular issues with my Remedy and also the Fuel 2020. Big flakes coming loose.

It is what it is at this point. Trek stores help on everything except the paint. Probably because they can say it’s user error/ crash etc...

saxokev

Posted: Jul 13, 2020 at 0:07	Quote
My first session frame ended up being warrantied due to the awful paint flaking so they sent me a new frame. Unfortunately it seems to be doing the same as like you say you barely touch it and chips/flakes come off. Not great really as its obviously a problem with their paint so not sure why they haven't changed the process.

1 hours ago	100 (or more) days of biking in 2026!
5 hours ago	Looking for both softer springs and stiffer springs for the older DJ1 and DJ3
7 hours ago	Report Scammers on Pinkbike HERE Read 1st Post then contact 'captainbringdown' directly
7 hours ago	Kona stinky's the king of the free-ride for kids :) - need some suspension help on the old 2-4
7 hours ago	Old Riders....But not "Old School"
7 hours ago	PLEASE HELP! Shock size for kona stinky 2-4 2008
10 hours ago	Need help for my 2006 specialized stumpjumper fsr expert
10 hours ago	RATE MY RIDE DH - Rate the bike posted above you.
18 hours ago	bikes
18 hours ago	Stuck through axel front fork
1 days ago	BOMBER DJ how to set it up
1 days ago	Trailforks.com Bug Reports
1 days ago	Post Your Road Bikes (Read 1st post for guide)
1 days ago	Show your all mountain bike
1 days ago	Mechanics Quick Question Thread [Ask Questions Here]
1 days ago	Boxxer Ultimate 2024 Problems Please Help
2 days ago	DB Release 5C 2018
2 days ago	Designed my own shock lever after losing the stock one — curious what other riders think
2 days ago	Got Any DH Questions? Ask Them Here
2 days ago	Hub Bearings
2 days ago	New Generation Shimano brake levers I spec EV backwards compatible?
2 days ago	Wide ratio gear set and less than 7 speeds
2 days ago	Pig ugliest AM/Enduro/XC/DH bikes out there if yours is a pig post it!
2 days ago	Cyclecross Info & Discussion
2 days ago	Anyone still running 27.5 in 2026?