New Commencal Meta Power TR display turns on and then shuts off

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New Commencal Meta Power TR display turns on and then shuts off
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flag nateisgrate
Posted: Apr 25, 2022 at 0:02 Quote
Hey all. My girlfriend has just purchased a Commencal Meta Power TR Ebike and we’re having issues getting it to power up. Currently, when powered on, the “shimano steps” screen pops up on the display and then shuts off 2 seconds later. The battery has been charging for the last 7 hours and I’ve disconnected and reconnected everything plugging into the display. The motor is the shimano E8000 motor/EP8 display.

Any insight would be extremely helpful. Thank you!
flag voleman
O+
Posted: Apr 25, 2022 at 6:28 Quote
nateisgrate wrote:
Hey all. My girlfriend has just purchased a Commencal Meta Power TR Ebike and we’re having issues getting it to power up. Currently, when powered on, the “shimano steps” screen pops up on the display and then shuts off 2 seconds later. The battery has been charging for the last 7 hours and I’ve disconnected and reconnected everything plugging into the display. The motor is the shimano E8000 motor/EP8 display.

Any insight would be extremely helpful. Thank you!

Could be the Shimano "switch issue". There are lots of threads about it, although I never expereinvedc it with my Shimano bikes.

Could be a replacement power switch is required.
flag azinwood
O+
Posted: Apr 27, 2022 at 5:43 Quote
nateisgrate wrote:
Hey all. My girlfriend has just purchased a Commencal Meta Power TR Ebike and we’re having issues getting it to power up. Currently, when powered on, the “shimano steps” screen pops up on the display and then shuts off 2 seconds later. The battery has been charging for the last 7 hours and I’ve disconnected and reconnected everything plugging into the display. The motor is the shimano E8000 motor/EP8 display.

Any insight would be extremely helpful. Thank you!

Besides the power switch, you may have a pinched cable between the drive motor and the display. Had an issue due to routing and switching cables fixed my problem.
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