Unable to Restore Pro Subscription after updating App on iPhone

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Unable to Restore Pro Subscription after updating App on iPhone
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flag seemack
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Posted: Apr 16, 2023 at 17:13 Quote
Just updated the app on my iPhone and the app no longer recognises my Pro subcription. I've tried the 'Restore Pro Subscription' option a number of times but it just delivers an error saying 'Unable to restore a Pro subscription'. Anyone had this issue and found a fix?
flag seemack
O+
Posted: Apr 16, 2023 at 17:38 Quote
seemack wrote:
Just updated the app on my iPhone and the app no longer recognises my Pro subcription. I've tried the 'Restore Pro Subscription' option a number of times but it just delivers an error saying 'Unable to restore a Pro subscription'. Anyone had this issue and found a fix?

Found a tip on Facebook that worked for me. Deleted the App from my phone. Restarted phone and then downloaded the app again. Was able to login after that and it recognised my pro subscription.

 


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