My long-held PinkBike account has been deactivated (making this post on a friend's account). I submitted a support request, number 1261100, on 10/23. I've replied to that support request email twice. There has been no response.
My PinkBike account is also linked to my BikeReg account. The deactivation prevented me from entering a race before it sold out.
I can appreciate the efforts to protect PinkBike members from scammers, etc. However, the same effort should go into addressing and correcting mistakes.